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Newmedica Newcastle

Ophthalmology

I was referred to Newmedica Newcastle for eye cataract surgery by my optician. I had my first eye surgery done in September, and my second eye done in December. I received excellent service from all the Newmedica colleagues whenever I visited; for my pre-surgery consultation, the surgeries themselves, and the post-surgery visits. Those working on the reception were friendly and made me feel welcome. The waiting area was clean and tidy, with hot drinks available. The colleagues who did the testing, pre-surgery administration, and post-surgery follow up checks were all very knowledgeable. They took me through the surgery preparations, explaining the process as they went, putting me at ease and answering any questions. After surgery they made sure I was aware of what I needed to do over the following three weeks to ensure my eyes healed completely. The surgical team were very proficient, and I felt I was in safe hands. The procedure was explained at every step, putting me at ease. The consultant for my first procedure was Nicholas Wride. The procedure itself took just under 3 minutes, which I had not expected, as internet searches indicated it would take anywhere from 15 to 30 minutes. I was so impressed and, as I was told I could have the same consultant for the cataract removal procedure on my second eye, I didn’t hesitate to ask for Nicholas Wride again. My second procedure was equally as expertly performed, and this time took 3 minutes 20 seconds. There was no pain during the procedures and only very slight discomfort straight afterwards. Other than the pain relief eye drops that were put in for the surgical procedure, I didn’t need to take any painkillers at all. The hardest part for me was remembering to use the post-surgery eye drops the clinic provided, as my eyes felt that good. Three weeks after surgery, I attended the clinic for post-surgery follow up checks. I was signed off from the clinic after the follow up check on my second eye. My vision is now excellent, and I only need to use reading glasses for small print. Before the surgery I wore varifocal lens glasses at all times. I wasn’t expecting the improvements in my sight to be quite so good, so I’m pleased I took up the opportunity to have my cataracts removed and really pleased that it was Newmedica Newcastle who did the procedures and looked after me and my sight so well. Thank you Newmedica!

Dr. Nilesh Pareek

Cardiologist

I was very apprehensive about my diagnosis and procedure but Dr. Pareek was so reassuring and make me at ease . He is so skilled and and clever that what he said at the clinical consultation was correct and I am so impressed. The procedure was quick . I didn't know even a thing .From the moment I arrived , I was so impressed by the professionalism , kindness and efficiency of staff. The nurses and the support staff were so compassionate and attentive. The ward environment was clean and welcoming and I appreciate the five star care given to me and I noticed this for other patients too while I was wating. Please extend my thanks to everyone involved in my care . Dr Pareek and the team dedication and commitment to patient wellbeing made significant difference to my experience . Thank you again to every one in the unit. I do also think there is a good leadership behind the scene to make this happen in good patients care and the well run unit.

Mr Luca Pozzi

Psychologist

Luca is an outstanding therapist both at the personal and professional levels. He has been helping me through a delicate journey following a traumatic event and, besides providing exceptional counselling, he has been present, available and eager to assist during difficult situations outside the therapy room. His calming, humorous and thoughtful approach is proving very useful to deal with my anxiety - and I look forward to my sessions with him every week. Luca's genuine interest in personal stories and his ability to connect with patients make him stand out from any other therapist I've seen before. He really loves his job and it shows. Can't recommend him enough!

British Allergy Clinic

Allergy Medicine, Dermatology, + 1 more

I was put totally at ease by Dr Bashkis calm & very kind manner ..he explained & diagnoses what I had been suffering with & offered me a good treatment plan ….he took the time & trouble of explaining everything so well & answered any questions I had with such clarity & confidence which immediately put me at ease ..he offered me comprehensive blood tests which I received within a week & he kindly followed up with a telephone appointment to explain all the resits & plan of action ..I’m very grateful to Dr Bashki for all his kind & caring help ..thank you so much

Mr Maurice T O'Flaherty

Orthopaedic Surgeon

I visited Mr O’Flaherty in relation to a long-standing problem with anterior ankle impingement. After assessing the results from an x-ray and an MRI, Mr O’Flaherty explained in a clear and concise manner that a ganglion cyst was the source of my condition. He then set out the path to treat this issue. This entailed undergoing an ankle arthroscopy to remove the cyst. Mr O’Flaherty could not have been more helpful. His bedside manner put me at ease before the surgical procedure and his aftercare has been exceptional.

HCA Healthcare UK London Bridge Hospital

Diagnostics & Testing, Haematology, + 11 more

Dr Georgiou was extremely kind and generous with his time, despite this being a second-opinion consultation. My uncle was diagnosed with advanced, stage IV malignancy, and Dr Georgiou approached the case with seriousness and care, without being dismissive or overlooking treatment options. He supported the appropriate treatment plan, and after four cycles my uncle is doing remarkably well. His clear explanations and compassionate attitude gave our family reassurance and confidence at a very difficult time.

London Finsbury Clinic

Cosmetic (Aesthetic) Medicine

Dr Eroglu changed my life, honestly. I had a dent from a bad steroid shot on the side of my face and he advised me appropriately and gave me a Lenisna PDLLA Injection. Within 6 months I had my life back, my confidence back and I am forever grateful. He knows what he is doing, and he is a great doctor and practitioner. I will be back soon to try a new treatment - maybe the Rejuran for my neck lines. Thank you Dr, you gave my confidence back and I am forever grateful <3

Castle Craig Hospital

Psychiatry, Psychotherapy

The combination of therapies under one roof is Castle Craig's strong point and a great team of staff, all really friendly and helpful. I was here for six weeks and the intensive therapy schedule has been extremely beneficial for me. Family therapy was helpful and I'm working hard to mend the relationships in my family. The fitness sessions were a highlight, the staff got me moving and thinking about healthy living after years of alcohol abuse.

Dr Shilpa Davé Private GP Surgery - Teddington

General Practice (GP)

I booked in for routine bloods and a health MOT. As a “free bus pass” holder I strongly believe regular blood tests and health checks are essential in monitoring any health issues and picking up potential problems before they cause symptoms. I think that we should be more proactive with health rather than reactive . Dr Shilpa Davé and her amazing team are fully engaged in providing a holistic approach to healthcare.

Mr Iain Anderson

Plastic Surgeon

I’ve had 2 surgery’s now with Mr Anderson and both have been successful, I wished I had of found him sooner - he is fantastic, so friendly, professional - taking the time to explain everything clearly and putting my mind at ease. I felt genuinely cared for on my surgery days from Mr Anderson and the nurse’s who looked after me, to the lovely receptionist. So grateful for the outstanding treatment I received

Cooden Medical Group

Cosmetic (Aesthetic) Medicine, Dermatology, + 4 more

I had vein ablation today under Mr Mohamed Elawal - having had this prior at Uckfield Hospital, what a difference attending Cooden Medical Group was! From start to finish the whole team we're so lovely and professional! The Administration team, the Nurses and all the Consultants are so knowledgeable and really make you feel at ease. Would highly recommend this establishment for any procedures they offer!

Cambridge Heart Clinic

Cardiology

I arrived on time and the receptionist was in situ. As a private patient self funding I went through the paper work and had to wait only a couple of minutes before I was taken through for the Echocardiogram. The same sonographer had carried out the procedure the year before and she was so welcoming which immediately put me at ease. She was efficient and professional and I had every confidence in her.

Dr Sofia Eriksson

Neurologist

This was my initial consultation with Dr Eriksson. My health journey has been quite long and emotionally draining, so it was important to me that I felt heard, understood and supported in this consultation and Dr Eriksson ticked all the boxes. I left feeling positive and clear about the next steps . The staff and reception were super friendly and welcoming too. Highly recommend .

Mr Edward Pringle

Ophthalmologist

Mr Pringle is not only a brilliant surgeon but also an excellent communicator, very clearly explaining what the issues are and how best to resolve them. He makes complex procedures comprehensible to a medically ignorant person like me. And, on top of his technical expertise, he's also very calming, reassuring and expert at dispelling any worries you might have.

Dr. Ferras Alwan

Haematologist

Dr Ferras provided me with all the necessary information and explained my ongoing treatment plan with great clarity. He was very supportive, reassuring, and thorough, making sure I felt confident and well cared for throughout the consultation. I truly appreciate his professionalism and the calm, attentive way he approaches patient care.

Professor Rakesh Heer

Urologist

Prof Heer is clearly best-in-class. In the space of 6 months, he diagnosed & resolved (via prostatectomy) my cancer and got me back to full health. He has a very reassuring manner and has been extremely supportive.