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Cleveland Clinic Portland Place Outpatient Centre

Anaesthetics, Cardiology, + 10 more

I attended the Neurology Clinic at Cleveland Clinic, Portland Place London for a second medical opinion (covered by my insurance) and I had ALL medical reports with me. The booking process was straightforward, and the reception team were excellent—very responsive and professional, with great customer service. I also appreciated that the clinic arranged for my MRI images to be transferred ahead of my appointment, so the consultant would have access to my medical history. Unfortunately, I was very disappointed with how the consultation itself went. I came with up-to-date MRI scans (completed recently through an NHS neuroscience unit), along with relevant medical reports and test results. However, the doctor did NOT properly review my MRI images, stating they were “bad quality,” and instead suggested I pay privately for repeat MRI scans at Cleveland Clinic London 3Tesla MRI scanner (my all mri's were done on 3Tesla scanners). He also recommended another lumbar puncture, again privately, despite the fact that I have already had one. Overall, I left with the strong impression that the focus was on arranging further paid tests rather than reviewing the information already available and providing a clear second opinion. In the end, I did not receive any meaningful second medical opinion, no conclusions were offered, and I felt I had not been listened to. To be fair, Dr Wallace Brownlee was polite, kind, and his manner was professional. The neurological examination was fine. However, I still left without any explanation or diagnostic opinion, despite no recent change in my clinical picture that would obviously justify repeating tests before offering an assessment. Based on my experience, I would not recommend Dr Wallace Brownlee for someone seeking a genuine second opinion.

Mr Seni Subair

Obstetrician & Gynaecologist

We welcomed our healthy baby on January 11th, and we cannot thank Dr. Seni Subair ("Super Seni") and the team at The Portland Hospital enough for the experience. Living abroad in Dubai, managing a pregnancy and birth in London came with logistical challenges, but the care we received was outstanding from start to finish. We actually missed a few appointments due to our travel schedule, but the hospital was incredibly accommodating. They made sure we could come in at any time and always saw us without delay, which took a huge weight off our shoulders. A special mention must go to Mr. Seni Subair. He was absolutely fantastic. He didn’t just treat us like patients; he made us feel like proper family members. He put my wife at ease immediately, making her feel completely comfortable and safe throughout the entire process. His warmth, professionalism, and "Super Seni" energy turned what could have been a stressful time into a joyful one. If you are looking for a consultant who genuinely cares and a hospital that offers flexibility for international families, we highly recommend Mr. Subair and The Portland.

Mr Vik Kapoor

Orthopaedic Surgeon

I contacted Mr Kapoor following a recommendation from a family friend at a point where my condition had become severe. I was unable to walk and was spending much of the day crawling due to pain. Mr Kapoor saw me promptly, and after discussion we agreed that a microdiscectomy was the best course of action. From my initial consultation to surgery was just six days, which was remarkable and hugely reassuring. The relief I felt when I woke up from surgery was instant. The sciatic pain had completely disappeared, and for the first time in a long while I was able to move freely. I genuinely feel that Mr Kapoor gave me my life back and put me firmly on the road to recovery. I would also like to mention Naomi, his secretary, who was consistently helpful and supportive throughout the entire process. Nothing was ever too much trouble for her, even when she was unwell herself. I would strongly recommend Mr Kapoor and the team at Spire Macclesfield to anyone needing spinal surgery.

VISIO Health

Ophthalmology

WOW amazing! I have worn glasses since I was 16 (53 years), initially to see the blackboard! Recently my eyesight deteriorated due to cataracts and I was referred to Visio. I was very nervous about having the operation but in retrospect should not have worried, it really was not stressful. I had Trifocal Lenses fitted by Ms Ranjit Sandhu and would describe the result as amazing and transformational. I was hoping for my eyesight to return to my pre cataract vision, it did far more than this as I now have excellent unaided vision for distance as well as for near. I now have better vision than I have ever had before, and don’t need glasses anymore! I was advised before the operation that a side effect may be an increase in Halo & Glare when driving at night, however, I have not experienced this and am very comfortable with my night driving vision. In summary my vision has been transformed thanks to Visio and I would highly recommend them.

TCM Healthcare Fertility Clinic

Diagnostics & Testing, Fertility Medicine, + 1 more

We decided to visit them after reading their positive reviews and wanted to give it a try. After reviewing my test results, they recommended a three-month course of treatment. The instructions and cooking process were clear and easy to follow. After completing the three months of treatment, I went for another test and was delighted to learn that my FSH levels had gone down, which felt unbelievable and made us extremely happy. That said, I would have liked to learn more about my TCM diagnosis and what it meant, as this was not really explained to me. This was a bit disappointing, as I was genuinely interested—especially considering the cost of the consultations. Communication and transparency could have been better in this regard. However, Professor Au did call us to reassure us whenever he felt it was needed, which we appreciated. I would recommend them to anyone who is struggling with fertility and looking for support.

Urban TRT

Endocrinology & Diabetes

I started TRT last July at a point when I was struggling significantly with fatigue, anxiety, and poor sleep. Since beginning treatment, all of those areas have improved dramatically, and the difference in my overall wellbeing has been genuinely life changing. A large part of that is down to Chris and the environment he has created at Urban TRT. Throughout the process he has monitored my progress closely, explaining results clearly and adjusting treatment thoughtfully where needed. What really sets Urban TRT apart, however, is how personable and approachable Chris and the team are. I have always felt informed, listened to, and confident that my health was being managed properly rather than simply being treated by numbers alone. I genuinely would not hesitate to recommend Urban TRT to anyone considering TRT or looking for a clinician who takes a genuinely holistic and professional approach to patient care.

The Park Hospital (part of Circle Health Group)

Breast Surgery, Cardiology, + 19 more

Below is my review I left on the website . Feel the need to update this for future patients. From the min I arrived I was greeted with first class service and wouldn’t change a single thing. The level of care was outstanding and Dr Matar made me feel like I was in exceptional hands prior to operation making me feel so at ease while in pre op room, I also have to say the staff prior to op was lovely making me lose any nerves I had prior to the operation. Can’t thank the whole team enough for the level of service I received . Visited physio today 2.5 weeks after surgery and yet again the service received from walking through the door to walking out was exceptional thank you. Keep up the fantastic work and hope the whole team have a wonderful Christmas Visited physio a further twice since above and again outstanding service

Prof. Yeng Ang

Gastroenterologist

Prof. Ang is the BEST, KINDEST, CARING gentleman I have ever seen for my medical condition that I have had since I was 17! He is always on time, he is so welcoming, warm and friendly and he is so knowledgeable. I always feel looked after and cared for in full when I have been to see Prof. Ang his care for patients is first class. I am so grateful that I found him a few years back as he is the only person who has given me some normality to my life. Thank you to his secretary Danielle as well as she is so efficient, kind and speedy. Thank you for everything I will 100% recommend you to anyone I know.

Mr Surendra Patnaik

Orthopaedic Surgeon

I had a frozen shoulder for about nine months when I met Dr. Patnaik. I was in a lot of pain and had restricted movement in my right arm. But Dr. Patnaik was very positive. Explained next steps clearly which was an injection. Four months on and I have full movement in my shoulder and can now go about my daily life. The injection coupled with physiotherapy have been a game changer. I highly recommend Dr. Patnaik to anyone suffering from shoulder pain. Suffering in silence is not a solution.

Quality Dental : Worthing

Dentistry

I was uncomfortable with my dentures (recently made by another dentist) . Sorry I can't remember the dentist's name but he was absolutely brilliant. He spent half an hour working on them until they fitted perfectly. I can't thank him enough I'm able to enjoy eating again, it's made a huge difference. I was also concerned about a tooth and he was very reassuring even took xrays. Brilliant dentist, professional, patient and a friendly attitude. Thanks so much.

Kingsbridge North West Hospital

Anaesthetics, Vascular Surgery, + 32 more

The procedure was so quick from the start to finish. Very pleasant staff. The good thing is I wasn't waiting too long so I was straight in & out within an hour & a half. Dr. O'Donnell is very efficient & brilliant at what he does. He is a very nice person very down to earth. Highly recommend him if you're thinking about going to get any type of bein treatment at all. Nothing was awkward at all & I was made to feel very comfortable.

Dr. Balachandran Sriram

General Practitioner

Dr Balachandran Sriram (Surgeon/Consultant), carried out a patient-centered experience from beginning to the end. Dr Sriram answered all questions & covered an abundance of info the public services don’t in the matter. Wasn’t rushed in anyway. Had the cyst removed on top outer leg & the op was performed in a relaxed setting whilst I was able to have a companion at my side. Thank you Dr Sriram. From Ms Sangster on 05.01.26

Dr. Gosia Wamil

Cardiologist

I had a very positive experience seeing Dr Wamil. She explained everything clearly and made me feel reassured throughout the appointment. Dr Wamil arranged the right tests, including a cardiac MRI, and her expertise helped achieve an accurate diagnosis and a clear management plan. I felt well supported and would highly recommend her to anyone seeking expert, compassionate cardiology care.

Mrs Priya Prakash

Ophthalmologist

I found Mrs Prakash an accomplished professional in all my appointments with her, she put me at ease with all the procedures and treatments she carried out. If I ever should need any further or other eye treatments in the future she would be professional I would want to have treat me and would recommend her with confidence to anyone. I am really thankful for what she has done for me

dentalessence - Burgess Hill

Dentistry

Apprehensive about a possible root canal - antibiotics first but they indicated I did need a root canal. Excellent treatment - didn’t feel the anaesthetic or any pain regardless of all that was ‘going on’ in my mouth. Dentist and dental nurse were very kind throughout the hours treatment re relaxing jaw. Returning for stage two but not apprehensive about it. Highly recommend.

Ms Katharine Hurt

Respiratory Doctor

I was mistaken impressed by Ms katharine Hurt A true professional- will stop at nothing to make sure she will get you on the road to recovery. Also what impressed me was her mantra - ‘We will make sure we get you well again’ Knowing what to say to a patient is most important- it’s the placebo effect- and gave me confidence- Thank you Ms Katharine Hurt Simone R.