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Mr Charef Raslan

General Surgeon

Surgery for long term acid reflux, during sleep this was causing choking & difficulty breathing also constant throat pain over a number of years. Mr Raslan was very understanding that these long term issues had worsened & where now having a severe effect. The surgery that was offered was fully explained & easily understandable. He was also very honest when explaining associated risks, even though these where small. We went ahead with the surgery, Mr Raslan and all of the staff treated me with a high level of respect, care & understanding. I felt very reassured throughout, both before & after surgery. This is something that they do countless times a day every day but i was made to feel as if i was there one and only patient. I felt completely reasurred and at peace going into surgery due to the extremely high level of care. The surgery has been a complete 100% success, the throat pain i'd suffered for a number of years had immediately disappeared. Mr Raslan came to see me shortly after & was again very caring & reassuring. Explaining how surgery had gone, asking how i was feeling & explaining what both my short & long term recovery should look like. He was very clear on what to expect of my bodies recovery & of my diet plan over the coming six weeks. Again the care of every single member of staff was outstanding, attentive caring & reassuring throughout. Mr Raslan visited me again the next day to discuss how i was recovering & confirming i was safe to be discharged. He even offered me the chance of an extra night in Hospital to recover if i felt i needed it. I was more than happy to be discharged, feeling completely reassured by the best quality of service of every member of staff. Especially Mr Raslan who has been outstanding throughout & is a definite asset and credit to the NHS.

Mentis Clinic

Psychiatry, Psychology

I had a consultant review with Dr Shaikh for the re-initiation and titration of medication for a pre-existing ADHD diagnosis. I chose Mentis Clinic as it was the most affordable option I found during my research, particularly considering that their service includes consultant review, medication titration appointments, prescriptions, and a shared care agreement. My previous notes were reviewed promptly, and I was offered an initial consultant appointment within a week, followed by a titration appointment the following week. Dr Shaikh was very attentive and took the time to understand my circumstances and reasons for seeking re-initiation and titration of medication. There was no waiting list, which meant I was seen extremely quickly. The pharmacy also handled my prescription efficiently, with medication delivered in a timely manner. After the initial consultant review, I received my clinic letter very quickly and was given the opportunity to request amendments, which were dealt with promptly. I was provided with comprehensive information about medication options and was also given a letter of support for education and employment without even having to request one, which was something I genuinely needed. I am extremely satisfied with the service I have received from Mentis Clinic and would highly recommend them to anyone seeking assessment or ongoing care for ADHD.

Mr Raf Niziol

Oral & Maxillofacial Surgeon

I had four wisdom teeth extracted by Raf Niziol and I honestly couldn’t have asked for a better experience. I was very nervous beforehand, but from my very first consultation Raf was incredibly friendly, calm and reassuring while also being extremely knowledgeable and professional. He took the time to clearly explain what was going on and exactly what needed to be done, which immediately put me at ease. He also has an excellent team around him, especially Dr Imran Ahmad, my anaesthetist, who was equally kind, professional and reassuring. On the day of the surgery Raf made me feel comfortable and relaxed, and the whole process was handled so smoothly. Even after the surgery, during my post-op consultation, he was just as friendly, thorough and professional. I genuinely can’t recommend Raf enough. I’m extremely grateful to him and his team for such a positive experience during what could have been a very stressful procedure.

Mr Ryan Chin Taw Cheong

ENT Surgeon

Dr Ryan treated me with a lot of respect, although my symptoms were not life threatening, he listened to me and took my complaints seriously. When I had the surgery under his supervision, the procedure and recovery process and next steps were explained to me very clearly. I knew exactly what the surgeons were doing to me and what the benefit and also risks of having the surgery was. On a personal level I really appreciated how comfortable he made me feel throughout the entire process. Also today when I had my post op check up (months after the surgery, later than ideal, but not his fault at all!) he remembered me and seemed genuinely invested in me as a person which isn't something I was expecting, given how many patients he must see! If you are reading this Doctor Cheong then I wish you all the best! :)

Daleswood Health

Cosmetic (Aesthetic) Medicine, General Practice (GP)

Daleswood Health is like a breath of fresh air in the midst of health services in the UK. My GP tries to the best they can but frankly they just cannot be flexible and I'd spend visits trying to to fit in their calendar, leaving me waiting for a rushed 10 minute appointment only to then refer me somewhere else. Something had to change. I'm lucky enough that I can spend a little to get a great service and Daleswood Health really deliver exceptional service. My recent visit was for a mole removal. In and out within 50 minutes and the mole had been removed, fantastic service from Dr Oliver Denton and also not forgetting Mary on reception. So glad I've found them. Definitely my go to for health services and fully recommended from me.

Mr Mark Farndon

Orthopaedic Surgeon

I had an outstanding experience under the care of Mark Farndon . From the initial consultation through to follow-up, he was consistently reassuring, professional, and very approachable. He took time to explain everything clearly and thoroughly, ensuring I fully understood my diagnosis, treatment options, and recovery, which gave me complete confidence in his care. I never felt rushed and always felt listened to and supported. His follow-up care was excellent, and he was readily available to address any concerns, which was hugely reassuring. I felt genuinely cared for throughout and would highly recommend him without hesitation.

Mr Keshav Swarnkar

General Surgeon

Mr Keshav swarnkar I would like to provide some positive feedback following my recent consultation regarding a bowel problem. The consultant was extremely professional throughout the appointment and demonstrated an excellent bedside manner. Everything was explained clearly and in detail, which helped put me at ease and ensured I fully understood my condition and the next steps. I felt listened to and treated with respect, and I would not hesitate to highly recommend this consultant to others. Thank you for the high standard of care provided. Kind regards, Julia L.

Mr Christopher Brew

Orthopaedic Surgeon

This was my first major operation. I was very nervous and quite anxious before going to the hospital. After booking in, I was taken to my room where the staff carried out all their pre ops checks. Whilst doing this my nerves began to calm as the staff were so warming and kind in their approach. My operation was early in the morning and I was back in my room in time for lunch. My post operative care was also of a high standard, the staff were excellent. The operation went very well and I would highly recommend the operation and also Yorkshire Clinic.

Wellness in Motion Physio Therapy Chislehurst

Physiotherapy

I can’t recommend this clinic enough. Anjila Rokaya is an excellent physiotherapist and truly made all the difference for me…I’ve had so much improvement in my shoulder pain since starting treatment. She was professional, knowledgeable, and really supportive throughout. Also a huge thank you to Kelly for being so helpful with my booking.. she called me back quickly and gave me clear information about my insurance invoice and everything I needed. Brilliant service all round. Absolutely love them 🥰

Nightingale Hospital

Nursing, Nutrition, + 2 more

The therapists and dietitians are very passionate about helping patients and clearly have a genuine desire to help people. The group therapy sessions and the structure of the day was very helpful in helping my recovery. When I first came I was a bit confused about a lot of things and maybe communication in terms of meals and rules etc could be better explained in a more compassionate manner. The other patients and staff are the most wonderful lovely people and I am so grateful to have met them.

MUMS - Midlands Ultrasound and Medical Services

Allergy Medicine, Breast Surgery, + 37 more

Thyroid blood test. Never been before. Autistic so some challeges : a sign on door to push would have helped, it was intimidating, couldn’t get in straight away. An area with reduced lighting to wait would have reduced my overwhelm, was very close to waiting outside. Became very overwhelmed trying to explain which test I had booked, knew there was a fault on the website. Although the situation was rectified satisfactorily, it was still an overwhelming, triggering experience.

Prof. Adam Frampton

General Surgeon

Excellent all round experience. At my first consultation,Adam confirmed diagnosis, laid out my options, and then his team made all the necessary arrangements for laparoscopic cholecystectomy at The New Victoria. The surgery was more straightforward than I had expected, and the recovery quicker. From first consultation to final follow up I found Professor Frampton to be professional, clearly very skilled, but also friendly and approachable. Highly recommended .

London Bridge Sports Medicine

Sports & Exercise Medicine

Dr.Raiman has been exceptionally supportive and thoughtful through the whole process. I have been struggling with a very painful shoulder and arm for a long time - he very efficiently organised a MRI scan. His diagnoses were very clear, he took his time to explain to me what is happening and patiently listened to all my questions. He also suggested clear plans for my next few steps so I am very much reassured. Thanks very much for all your help :)

Spire Harpenden Hospital

The only area for improvement is the check-in process - quite often there is a queue of people waiting at reception and the vehicle registration screen is separate to the check-in form, which isn't very efficient. The waiting area and exam rooms are clean and tidy, the staff is friendly and helpful. I prefer coming here despite it being a longer drive than my nearest private hospital because of the great experience I've had previously.

Spencer Private Hospital Margate

Audiology, Cardiology, + 12 more

I attended for a hernia operation.All went very well and I was well looked after and food was in abundance and good.I was well cared for and made to feel at ease by My surgeon and aneasthatists.My operation was nice and early and my surgeon came to explain how the op had gone I didn't then see anyone for hours and was planned to have an overnight stay but,got sent home that evening. I was discharged by a lovely nurse.

Mr David Milligan

Orthopaedic Surgeon

Mr David MILLIGAN PERFORMED A TOTAL. HIP REPLACEMENT ON MY LEFT HIP ,ON FRIDAY MORNING THE 21st November 2025 at 9.00am.as far as I am aware the op. Was successful. ON SATURDAY 22nd November being the SATURDAY I passed all PHYSIO Tests & was allowed home on that day.i am in my Ninth week and doing well walking with a slight LIMP & BACK DRIVING MY CAR . YOURS Faithfully ANTHONY Mc Alea