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Pure Sports Medicine - Bank

Nutrition, Osteopathy, + 4 more

Dr. James Noake is not only a phenomenal doctor but also a truly exceptional person. His clinical expertise, commitment, and compassion enabled me to achieve something that had once felt impossible, and I will be forever grateful for his care. I had been training for seven months to take on a double marathon in memory of my brother, who tragically took his own life just over a year ago. The run meant everything to me — not just as a personal challenge, but as a way to honour him and raise money for The Hunchman Trust, a charity that supports young people navigating grief, especially after suicide. By the time race day was in sight, I had already raised £28,000, and the weight of expectation — from myself and from those supporting me — felt enormous. Seventeen days before the event, disaster struck. I was injured, and despite visits to a physio, I was in terrible shape. With less than two weeks to go, I was convinced my dream was over. It was then that my physio referred me to Dr. James Noake, who, upon hearing my story, went to great lengths to fit me into his schedule. My case was complicated. I had an inflamed Kager’s fat pad and a trapped sural nerve, problems made even harder to diagnose because of a previous ankle reconstruction back in 2019. Where others had struggled, Dr. Noake immediately identified the issue. The very next morning, he came in early to give me the treatment and injections I desperately needed. What happened next felt nothing short of remarkable. Days earlier I had been ready to give up, certain I’d have to withdraw from the race. Instead, with Dr. Noake’s expertise and guidance, I was not only able to start but to finish the double marathon. Throughout the event, he made himself available, checking in, offering advice, and guiding me on what I could and couldn’t do to protect myself. Thanks to him, I was able to cross that finish line and, more importantly, honour my brother’s memory in the way I had hoped.

Mr Anthony Sakellariou

Orthopaedic Surgeon

I was very pleased to be able to return to the care of Mr Anthony Sakellariou having seen him for treatment for another issue close to 20 years prior. The wait time for an initital consultation was very short and since that first meeting, I have attended regular appointments and received treatment that has helped relieve the pain and restricted movement in both feet considerably. The pain relief in particular has made a huge difference to my quality of life, overall health anxiety and my ability to enjoy activities such as walking, driving, etc. I have also been referred for physio and given advice on day to day adjustments I can make to help manage symptoms long term. Throughout, I have found Mr Sakellariou to be extremely empathetic, friendly and understanding. He has identified and executed a plan of treatment that has really made a huge difference and I am grateful for all he has done. In addition to the medical treatment, I would like to pass my thanks to Rebecca Overy who has been exceedingly helpful with insurance queries, as well as keeping me informed and helping to schedule appointments. She is professional, politely and friendly and goes the extra mile to be helpful.

᠎ Matthew Allsop

Audiologist

I don't want to ramble on about my previous experiences with audiologists and hearing aids, so all I have to say is that after wearing hearing aids for over 30 years and gradually becoming isolated, defensive, embarrassed and miserable, even with the help of specialists no-one could help no matter how kind and understanding they were. My husband did some research and came across Matthew Allsop and decided to make an appointment at a last ditch attempt for help. We went up to London to our appointment and met Matthew who is at the top of the ladder with regards to his knowledge with hearing technology ............... the long and the short of our visit is that he has completely changed my life! It was a 'Hello World' moment for me, I can hear again! He isn't affiliated to any hearing aid manufacturing company so has access to what is needed for each individual person who needs help with hearing. The care that he takes, how he imparts his knowledge, his kindness and sensitivity to my situation is astounding. The aftercare is ongoing and careful. This is not an advertorial, I am typing this from my heart and will be forever grateful for Matthew being able to change my life.

One Hatfield Hospital

Audiology, Cardiology, + 21 more

I had a really positive and pleasant experience with the radiographers. There were two of them and they were both very friendly, helpful, patient, careful, knowledgeable and extremely professional. I was very happy with their care. What I was not happy about was the service from the MRI/Scan receptionists, this is the second time I’ve done a scan and each time the receptionists were not friendly, they we’re extremely direct showing no empathy and welcoming presence. They seemed busy with the conversation they were having with each other so I have found on both occasions their service has been very poor. The first time I assumed it was a one off but after experiencing it for the second time I feel it’s necessary to provide the feedback so something can be done about it.

Dr. Dipa Jayaseelan

Neurologist, Neurosurgeon

I chose to see Dr Jayaseelan having read her biography on the BUPA app. From the moment we met and Dr Dipa introduced herself, I felt completely relaxed and happy to be in her care. We discussed how the condition had developed, the requirements that I had in terms of her opinion as to my fitness to return to work and ongoing treatment and medication. Throughout the consultation, absolutely everything was explained clearly and in plain language. I really can’t tell you how professional the whole experience was and I left the hospital in no doubt whatsoever that I was in excellent hands. Finally, just over an hour later, I received a written report of the consultation plus a letter that I’d requested for employment purposes.

Dr. Franciske Evans

Psychiatrist

Dr Evans came highly recommended when doing research on finding a practice for a private ADHD assessment for our 9 year old. From our first appointment through to our feedback session Dr Evans was very welcoming, made our 9 year old feel at ease in clinic, operated with absolute professionalism and communicated well with us at each stage. After a very long wait on a waiting list with the NHS that was going no where, Dr Evans has given us the light at the end of a very long tunnel and I will be forever thankful for finding her. Our new chapter is only just beginning and Dr Evans has explained in detail next steps and will continue to be part of this process until eventually the NHS take over.

The Female Health Doctor MK

Diagnostics & Testing, General Practice (GP), + 1 more

I have only had an initial interaction with one of the doctors at the female health doctor MK, so far I've fiubd the service to be very quick with a variation of cost affective options for the first conversation. I personally have been met with finally feeling heard from a professional in the medical field after a year and a half of constant GP appointments and being on referral waiting list for over a year. I have been advised about a test package to help me further with my specific issues, and have had nothing short of polite communication and quick responses. I would so far 100% recommend any female to reach out to this company for help with their health.

Mr Jason Ho

Ophthalmologist

Having lost all useful vision in my other eye, and being unable to see easily through the cataract, this was a last stitch attempt to restore my vision. I had been advised that it was very unlikely that I would be able to see properly from the eye on which Mr Ho was to operate. Is the outcome has been astonishingly favourable, restoring all but my binocular vision and improving the sight of my available eye beyond where it had been. I am extremely grateful to Mr Ho for having not only restored my vision but also the value of my remaining life.

The Medical - Cheltenham

Chiropractic

My last visit was with my Chiropractor at the end of a tri program. (Program included a Chiropractor and 2 Physiotherapists - Soft tissue and Exercise) Following my initial diagnosis, which was both thorough and explanatory, I always received a warm welcome at Reception which helps when you are feeling fragile. The program mixed between all three experts and I only ever had to wait a few minutes for my scheduled appointment. Each expert was friendly, professional and put me at ease straight away.

Vermilion - The Smile Experts Edinburgh

Dental Care, Dentistry

Debbie has always been very pro-active and ensured that any niggles or concerns outwith her remit are brought to the attention of the relevant colleague, or, where appropriate advised me regarding information and action required by my own dentist. At this most recent visit Debbie double checked where we had been last time; all treatments/ investigations and results that had occured iun the interim. I found this to be very reassuring and comprehensive. Greatly appreciated.

Spire Leeds Hospital

We were anxious about our daughter Abigail going under anaesthetic but put completely at ease by the friendly and professional team. Mr Moor gave a detailed description of the procedure and we particularly liked that our daughter was given the choice of IV or gas administration of anaesthesia. Nurse Jen provided exceptional care and was kind and compassionate throughout. Aftercare advice on discharge was very thorough. The ward was spotlessly clean and food very good.

John Flynn Opticians

Optometry

My eyesight was deteriorating year on year through Myasthenia Gravis and medication, and the annual eye test was becoming quite daunting but now I rest assured in the expert hands and minds of Dr Janjua and his team at Flynn‘s Opticians where, with the latest technology combined with progress in lens manufacture, previous problems are now opportunities and solutions. Such a pleasurable experience encouraging and allowing me to carry on working as a church minister.

Spencer Private Hospital Ashford

General Surgery, Audiology, + 11 more

Once inside the building I was greeted promptly by the receptionist who was approachable and friendly. Wait time was a little longer than expected but staff did advise of this. Otherwise a very positive consultation experience. Being new to the hospital site, it wasn’t easy to locate SPH as signage tailed away aster the first o two. Car parking was poor - no spaces available on arrival and no indication given of alternatives.

Dr Kunal Kulkarni

Orthopaedic Surgeon

I saw Dr Kulkarni last week regarding a painful lump on my hand - He listened intently to my concerns with compassion and kindness, examined my hand and promptly came up with a treatment plan and next steps. I came away from the appointment feeling positive, reassured and with gratitude for his support. He is a credit to the NHS and to his speciality.

Dr Sheetal Sirohi

Psychiatrist

She made me feel welcomed and through her bedside manner allowed me to be honest and share my thoughts and feelings without making me feel judged. Whenever she would need to explain her thinking or describe anything she always maintained good communication and spoke in a way that was clear and easy to understand.

Mr Timothy Leontsinis

ENT Surgeon

Mr Leontsis was very thorough, knowledgeable and reassuring before and after my op, as well as in the follow-up consultation. Although the procedure and initial recovery weren’t the most pleasant, all went as expected and the procedure seems to have done the trick. Thank you.