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Sainsbury Wing or Wolfson Fertility Centre at Hammersmith Hospital

Haematology, Cardiology, + 9 more

I waited over an hour to be seen for my pre admission appointment. After being admitted and been shown to my room I was left for 5 hours in a cold room without anyone checking on me or giving me information about when my operation would be. Staff only turned up when I called and was then able to get some water as I was then advised that my operation was being delayed for a few hours. Short staffed. Slow to respond to buzzer calls. Staff always seemed to be busy doing something else other than looking after patients. Quite noisy ward during the day with people’s loud voices/laughing. Outdated facilities, no overhead bed light so had to have the main big room lights on all the time, which I could not control. I was moved to a different room after my operation as the first one did not have sufficient heating. The en-suite bathrooms are very outdated. Very short shower hose. In my second room there were 2 Rentokill boxes in shower. 50% of staff were friendly. I had major abdominal surgery. My night nurse was very compassionate and took very good care of me for 2 nights. I was discharged with the insufficient amount of painkillers to take home and without a physio assessment or much information about what symptoms to look out for and how to help recovery. I had to contact my own GP to get enough painkillers. Once discharged I had to walk with my husband all the way to the car at the pickup parking as there was no porter or wheelchair available. I had given 1h notice and then let her know again 10minutes before my husband arrived to collect me.

Pure Sports Medicine - Bank

Nutrition, Osteopathy, + 4 more

I would like to pass on my sincere thanks to Dr James Noake at Pure Sports Medicine for his ongoing efforts in diagnosing a long-standing misdiagnosed knee injury following several unsuccessful procedures. Dr Noake identified relevant pathology on imaging that, unfortunately, had been missed by several other private consultants elsewhere. He then carefully administered a diagnostic injection, taking considerable time to ensure pinpoint precision through a cyst and a very small joint space. Dr Noake is clearly a very busy and sought-after clinician, yet he ensured I received an extensive first face-to-face consultation, with ample time in clinic to explore the problem thoroughly using ultrasound. He also went above and beyond by reviewing both previous and updated MRI scans, speaking to me at short notice via Zoom call during the festive period in order to review images and discuss options. I found this attention to detail and direct liaison to be exceptional as more than once I have had to wait 6-weeks between appointments at other private clinics or hospitals. Dr Noake is clearly dedicated to his craft and approaches his work with diligence, precision, and honesty. From the first point of contact, he inspired confidence through his willingness to answer questions, think critically beyond the obvious, and work collaboratively to reach informed decisions. I would highly recommend Dr Noake to anyone seeking help with complex, long-standing, or less common knee or nerve-related injuries.

Daye

Diagnostics & Testing, Infectious Diseases, + 2 more

From start to finish Daye is intuitive and easy to use. I’ve done many online health tests prior to this but nothing compares to the level of service Daye provides. For clarity I did the full screen and purchased the 30 min nurse call. The sample is beyond easy to take and post. The results came back fast and were clear to understand, on top I was sent a beautiful kind email and was also offered a free call to over my HPV results. I didn’t use this but my 30 min call with the nurse was invaluable. I would have been happy to pay triple the price for the service I received. I will be 100% using Daye again and have already recommended to friends.

Dr Fahd Baig

Neurologist

I have had blephaerospasm for several years requiring injections around my eyes and in my eyelids approximately 4 times per year. Dr Baig took over from my previous Doctor who had retired. Dr Baig has an easy well-informed manner than put me immediately at ease. Having injections directly into your eyelids requires enormous trust in the person applying them. I trust Dr Baig completely and feel totally safe. He is also someone who clearly keeps abreast of any developments in. his specialist field which reassures me that I am receiving the correct and most up-to-date treatment for my condition.

The McIndoe Centre

Plastic Surgery, Cosmetic (Aesthetic) Medicine, + 3 more

I had a lump removed from my finger, it looked insignificant, but it was a real problem for me, making daily activities like dressing etc painful and difficult. I am still exercising to regain fell movement. The Consultant, nurses and staff were great, understanding, friendly and professional. At each step everything was explained clearly so I completely understood what was happening and when. If I needed anything my request was dealt with promptly. The hospital was clean and fresh and the staff welcoming. Overall an excellent experience.

Mr Kiran Divani

Orthopaedic Surgeon

Mr Divani was my consultant through the whole procedure from the initial diagnosis, surgery and follow up aftercare. Throughout I felt completely confident that at the end there would be a positive outcome and this has turned out to be the case. He guided me through different treatment options, addressing my concerns and we agreed the best way to go forward. I have now completed my treatment and can say I am grateful that he was my consultant as the outcome has been very positive and has no doubt improved my quality of life.

La Belle Forme

Breast Surgery, Cosmetic (Aesthetic) Medicine, + 3 more

I had a breast reduction and uplift with Parkash Lohana in December 2025 and I am delighted with the results. All the staff here are so kind and friendly. Special shout out to Roslyn for how well she looked after me (and my very anxious mum!) on the day, Bernadette, Lisa, but everyone has been amazing. I'm still healing and had to come in for a same day appointment to have something checked and Belinda totally put me at ease and gave me really clear information. Honestly couldn't fault a single element of my experience!

Quality Dental : Worthing

Dentistry

I was uncomfortable with my dentures (recently made by another dentist) . Sorry I can't remember the dentist's name but he was absolutely brilliant. He spent half an hour working on them until they fitted perfectly. I can't thank him enough I'm able to enjoy eating again, it's made a huge difference. I was also concerned about a tooth and he was very reassuring even took xrays. Brilliant dentist, professional, patient and a friendly attitude. Thanks so much.

Mr Giles Davies

General Surgeon

I had a very positive experience during my visit with Mr Giles Davies following my mammogram results. I needed some additional investigations, and he carried out the necessary checks thoroughly and professionally. He explained everything clearly, was reassuring and very positive throughout the consultation. The appointment felt comfortable and unhurried, and I felt well cared for. I was satisfied with both the doctor and the clinic and would highly recommend them.

Castle Craig Hospital

Psychiatry, Psychotherapy

The combination of therapies under one roof is Castle Craig's strong point and a great team of staff, all really friendly and helpful. I was here for six weeks and the intensive therapy schedule has been extremely beneficial for me. Family therapy was helpful and I'm working hard to mend the relationships in my family. The fitness sessions were a highlight, the staff got me moving and thinking about healthy living after years of alcohol abuse.

Professor Keir Edward Lewis

General (Internal) Medicine, Respiratory Doctor

Professor Kier was excellent throughout my consultation. He explained everything in real depth, taking the time to ensure I fully understood both the condition and the available options. I particularly appreciated his collaborative approach. He involved me in the decision-making process and emphasised working together to determine the most appropriate next steps. I felt listened to, well informed, and confident in the plan we agreed.

Newmedica Plymouth

Ophthalmology

All I can say is I’m so happy having both my cataract operations with Newmedia. Nick and the team are fantastic. They all have the time and patients to answer all my questions prior to the op, during and after and I’m so happy with the results. At 54 years old and now I don’t require contact lenses anymore, this is life changing for me, so thank you all very much, I can’t express how much difference this has made. Kind regards Steve

Mr Manoj Sood

Orthopaedic Surgeon

Mr Sood communication style is clear, uncluttered and direct. Our consultation followed a similar pattern . He ensured I was comfortable with what he had done, understood the likely consequences going forward and in the unlikely event of a issue with the replacement support was available. I left my final consultation with Mr Sood in the knowledge I had been expertly looked after by one of the best in his field. . Class Act.

Dr. Pratibha Nirodi

Psychiatrist

Dr Nirodi was her lovely self as per usual and was full of positive words of encouragement about the progress i have made. Which is always appreciated Having a dr who cares about your well-being and encourages you to a better, more manageable life makes all the difference when diagnosed with adult adhd. The changes that have happened in my life since being diagnosed are hard to believe. I am so grateful.

Dr Usamah Jannoun MD DMS-Med D-SEM FFSEM

Sport & Exercise Medicine Doctor

Dr Jannoun is a fantastic Doctor. I have seen him a couple of times for spinal/cervical pain relief injections and wholeheartedly recommend his services. I am no stranger to these injections having suffered a lot of back pain in the last few years but at this point I would not consider seeing anyone else. I am always confident that I am in the best possible hands and has no hesitation recommending him.

Professor Jocelyn Brookes

Radiologist

In May 2025 Professor Brookes performed a embolosclerotherapy to a recurrent right foot AVM. Thanks to his considerable skill and knowledge the procedure was successful. I appreciated the time he took to explain everything thoroughly. I felt informed and comfortable to ask questions about my concerns. I am delighted with the outcome and so grateful for his approachability and expertise.