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The Harborne Hospital, part of HCA Healthcare UK

Cardiology, Gastroenterology, + 10 more

I booked a consultation for my daughter, Olivia P,with Mr Robert Sutcliffe on Monday 24th November 2025 at 2.00pm. With Olivia’s full consent, I handled all communication on her behalf due to her work commitments. Before the appointment, Mr Sutcliffe’s secretary contacted me to ask whether the consultation could be moved to the following week. I explained that we were due to travel abroad for three weeks to celebrate my husband’s milestone birthday. She advised she would discuss this with Mr Sutcliffe. She later called back to confirm that, in light of our circumstances, Mr Sutcliffe was happy to keep the original appointment — which he honoured. I accompanied Olivia to her consultation. Mr Sutcliffe was exceptionally thorough. He examined her carefully, explained his diagnosis with clarity and compassion, and put both of us completely at ease as he outlined the next steps. He requested a further liver function blood test, which Olivia had done at Nuffield Health Wolverhampton. I asked Nuffield Health to send the results to both Mr Sutcliffe and Olivia’s GP, which was done. Mr Sutcliffe’s secretary informed me as soon as the results were received and assured me they would be reviewed promptly. True to her word, Mr Sutcliffe reviewed the results quickly. His secretary then advised that he had no concerns and that our planned follow-up in the New Year could go ahead as arranged. I would also like to note that, as we were leaving Harborne Hospital, we happened to see Mr Sutcliffe leaving at the same time. It was clear he had come in specifically to see Olivia that day, knowing we were travelling abroad — something he was under no obligation to do. As a family, we found this gesture incredibly thoughtful and deeply appreciated it. Throughout the entire process, Mr Sutcliffe could not have been more helpful, supportive or empathetic. I am truly grateful that we can now go away on our family celebration holiday with complete peace of mind, knowing my daughter is under the care of such a capable, caring and dedicated professional. Exemplary care — thank you. Mr Sutcliffe is thoroughly deserving of recognition Karen S P Mother of Mr Sutcliffe’s patient, O P

Delamere: Private Rehab Clinic & Addiction Treatment

Holistic Therapy, Psychiatry, + 1 more

Wow, what an amazing place with a holistic approach to recovery. Far from previous experiences that simply provide a detox and a few tools tacked on the end. Delamere provides any willing individual the opportunity to explore yourself and a way of life that can truly bring balance and happiness. The food was excellent, home cooked with minimal processed food, probably only the tofu as the vegetarian option was processed, along with bacon and sausage for breakfast. Chefs were very approachable and friendly, even gained some advice on what to cook at home. The overall environment was clean, tidy and well maintained. The liaison team were excellent and always on hand to support and guide when needed.The nursing team were also superb, always there to answer any medical questions in a compassionate way. The mentors provided clear direction without judgement or bias. My therapist was second to none and created a safe environment for me to discover myself, while always being there to catch me when I stumbled. All in all a life changing experience. I have left with a solid toolset and aftercare package that will steer me through a joyful life with my friends and family. Only negative was the insane temperature in the bedrooms…..bring some cool PJs.

Dr. Arif Hussenbux

Gastroenterologist

I have been suffering with severe GI symptoms for a while year. After repeated visits to my GP, a visit to a ENT specialist & taking vnunerousb medications (none of which helped) I began to lose all help. Aside from my physical health , my mental health took a turn for the worse to the point of giving up with life completely. If doctors couldn't help me, who could I turn to? I was referred to Dr Hussenbux, who listened attentively to my problems with care & compassion . Dr Hussenbux immediately concluded that I needed a gastroscopy to find the cause of my issue. The gastroscopy revealed that I have Helicobacter pylori, which is the culprit of my severe GI problems. I genuinely can't thank Dr Hussenbux enough. A year of suffering & finally, thanks to Dr Hussenbux, I can see light at the end of a very long & dark tunnel. Dr Hussenbux is now supporting me professionally & compassionately to get me back to normal. I am so grateful & would encourage anybody else with GI symptoms/problems to please consider that you may have Helicobacter pylori. To Dr Hussenbux, i will forever be grateful for your help.

Real You Medical Aesthetics Clinic

Cosmetic (Aesthetic) Medicine

Highly Recommend Dr. Katherine & The Real You Clinic I’ve been going to Dr. Katherine at The Real You Clinic for my skin and aesthetic treatments, and honestly, the experience is exceptional every single time. Her Botox results are the best I’ve ever had — subtle, natural and beautifully lifted. She also does the most amazing Profhilo treatments that genuinely transform the skin, leaving it glowing, hydrated and fresh. And her “peel-no-peel” skin peel is incredible… you walk out brighter without any downtime. What really sets Dr. Katherine apart is the way she treats you as a person, not just a quick appointment. She’s incredibly kind, attentive and genuinely takes the time to get to know you - your lifestyle, concerns, medical history and what you’re hoping to achieve. Nothing is rushed. She makes sure everything is safe, suitable and tailored specifically to you. The clinic itself is spotless immaculate hygiene, professional, calm and welcoming. You always feel in safe hands from the moment you walk in. Couldn’t recommend her and the clinic enough. Truly an amazing doctor and an amazing practice.

Spire London East Hospital

Gastroenterology, Obstetrics & Gynaecology, + 21 more

Here is a polished, clearer version of your text: ⸻ Firstly, I would like to thank Dr. Jagwant Singh. I broke my collarbone four years ago and had a titanium plate fitted at Whipps Cross Hospital. Since that operation, my shoulder had been in constant pain. After numerous hospital visits and rounds of physiotherapy, I was repeatedly told there was nothing wrong and that I would simply have to live with it. I was then recommended to Dr. Jagwant Singh, and from my very first appointment he recognised that something wasn’t right. He immediately sent me for an MRI scan, which revealed a bicep tear and a labral tear. He arranged the necessary surgery and successfully repaired my shoulder. I cannot thank Dr. Jagwant Singh enough. I’m now eight weeks post-op, the pain has almost completely gone, and my movement has nearly returned. From the first visit, Dr. Singh explained everything clearly, never rushed, and always took the time to answer all my questions.

Mr Seth Chambers

Physiotherapist

I have already set out my praise for Seth in the previous comments but what specifically stood out on my most recent session with him was his probing on whether I was neurodivergent. At first this seemed random and irrelevant to my ankle and knee issues but, upon informing him that I had autism, he explained that there could in fact be a clear link (and also help make sense of other things I deal with that I’d never disclosed to him). It was, in my view, a moment of genius and his clear, thoughtful approach to setting out his thinking was brilliant. I’ve been to a lot of physiotherapists and consultants but none have ever thought to enquire about neurodivergence. Seth has been so good to me and I can’t thank him enough.

Spencer Private Hospital Margate

Pain Management, Audiology, + 12 more

great as manged to get 2 appointments close together which meant huge help to me and made sense . was appreciated the only thing I would say is it would be a lot more helpful and save a lot more time and money if appointments were arranged with the patient rather than just sent out through text because a lot of the times they clash or aren’t convenient but I do really appreciate this time being able to move appointments that they were closer together rather than have one in the morning and one in the afternoon when you have to travel a very long way but the service was great. Everyone was friendly and nice and really appreciate all the help. I got it’s just the booking system that seems to be a real struggle.

Mr Patrick Gordon

Urologist

Consult over pain and lack of mobility - Mr Gordon performed an op for varicoceles recently at Spire hospital Leeds. Can't recommend him highly enough. Op was performed as a day case and we we were able to drive home (1.45 hours drive)without experiencing any pain. From being unable to walk 100 metres without experiencing severe pain before the op, I have my life back. It feels miraculous and I can enjoy a full social life, travel to work and a huge lift in my mental wellbeing. Can't praise enough and I will forever be grateful.

Spencer Private Hospital Ashford

Pain Management, Audiology, + 11 more

The doctor was really rude and unprofessional about other members of staff to me. He also didn't check that I'd received appropriate amount of anaesthetic before doing the procedure leaving me in an unacceptable amount of pain for which he didn't apologise or check to see if I was ok. He also tried to do the procedure on the wrong eye and after checking the eye he could see where I'd had a previous procedure and said, "At least I can see you're not lying". I do not want this awful man near me ever again.

Nuffield Health North Staffordshire Hospital

General Practice (GP), Imaging (Scans), + 4 more

All members of the team are friendly and welcoming. They have personality and engage with patients. Everything appears to be well organised and runs smoothly. The clinic is clean and fresh. All instructions/requests are explained in a helpful clear manner and staff are attentive and go the extra mile. All staff impress as being very caring. During a recent stay for surgery, everyone with whom I came into contact was very kind and helpful. I felt like I was in very safe hands.

The Princess Grace Hospital Outpatients

Diagnostics & Testing, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 7 more

The hospital itself was great and senior nursing staff on the day were informative and professional. My anaesthetist was phenomenal as was my amazing surgeon. However I had a bad experience with one of the health care assistants who wouldn’t let me use the bathroom and led to a bit of a weird experience. Plus when I got my stitches out two weeks later the nurse couldn’t see the stitches and she gave the tweezer to my fiancé who actually ended up getting the final ones out.

Mrs Melanie Cullis

Acupuncturist

Having acupuncture with Melanie has been transformative for my TTC journey after recurrent miscarriage. From the very first session I felt safe and welcomed. The infertility and pregnancy loss world can be intimidating and punishing at times, and very often you are made to feel like you are not 'doing enough' or 'should be doing more' and I'm so glad I never felt this vibe from Melanie. Her support goes beyond an acupuncture session and is so holistic and caring.

Mr James Casha

Orthopaedic Surgeon

Mr Casha certainly knows his subject and I felt like he really understood my issue. He preempted my condition very well and was able to fill in many gaps in my knowledge that had been bothering me. He is very friendly and easy to talk to and very open to questions as well. He didn’t rush things even though my appointment was quite late and very possibly his last of the day. I felt he took his time to talk to me.

Mr Christopher Duff

Plastic Surgeon

Mr Duff was excellent from start to finish. Very personable . Took time to explain the procedure and arranging appointments was easy and prompt. At the time of the procedure I was very much put at ease and MR Duff explained everything as he went along. I had absolutely no pain during or after. Follow up to have the wounds dressed and final appointment were fine and scars healing as they should

Dr David Eccleston

Cosmetic Doctor, General Practitioner

Dr David has given me sage advice and medication for an issue troubling my mind for a couple of months and it has led to significant improvements over this short time. Perhaps a longer standing issue than I’d recognised I now feel his knowledge of me and expertise has set me off on a more positive footing for the future. Top notch service with good humour and understanding.

Dr. Bala Subramaniam

Paediatrician

We are forever grateful for Dr Bala. Always gives us parents a chance to speak and checks to see if we agree with decisions. This is very important because like he always reminds us, we are the parent and only we know our child best. Dr Bala is a credit to the NHS and thank you for making us feel heard and involved in our daughters care decisions