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Mr Florian Bast

ENT Surgeon

Booking a septorhinoplasty had been a huge decision, as I had anxiety about the procedure and particularly going under anaesthetic. From my first communication with Julia, I found her to be friendly and open (and very accommodating to my busy work diary and on one occasion lateness to an appointment!). When I met Mr Bast for the first time, I knew straight away that I wanted him to do my surgery. He was incredibly knowledgeable, answered all of my questions and it was clear from my research of him that he was a surgeon to be trusted. I found the whole process from initial booking, to surgery and aftercare, absolutely seamless. Mr Bast reassured my anxieties and I had no hesitation deciding to continue the process with him. Mr Bast’s anaesthetist was also wonderful, very reassuring (as the anaesthetic was my main anxiety) and somebody who I trusted from when I first spoke to him. Following the procedure, Mr Bast kept in contact and was available to answer any queries or worries that I had. I felt as though I was in safe hands, particularly when I had a bad reaction to the antibiotics that I took post-surgery and I was able to speak to him quickly to get advice. Unfortunately I did bruise a little, however I had warned Mr Bast that I may bleed as this is usual for me, however it was nowhere near as bad as I thought it would be. My face recovered quickly and although there is some very, very minor swelling 12 months on, I’m already so pleased with what it looks like and have been since my cast came off after a week. I followed all of Mr Bast’s advice in terms of aftercare and had no issues with my recovery. I’m delighted with the outcome of my procedure, having had my nose completely straightened and aligned to my face. It has helped my breathing significantly, and I have a lot more confidence in my appearance. I can’t thank Mr Bast enough for what he has done.

New Forest Psychiatry

Psychiatry

The appointment itself was very positive. Dr. Robert Gordon was calm, validating, and genuinely listened. The room was quiet, warm, and set up like a cosy study, which made it feel safe rather than clinical. He explained the diagnostic impressions clearly at the end in a way that finally made sense, and it didn’t feel dismissive. I left feeling understood in a way I haven’t experienced with other services, although the level of positivity felt unexpected and left me a bit uncertain about how to interpret it. The only issue was the arrival process. My appointment was in the late evening, and reception was closed. It wasn’t clear where to check in, and I had no phone signal. I had to rely on Wi-Fi and the website photos to work out where to wait. Overall, despite the initial uncertainty about the building, the clinical experience was extremely positive. Everything went smoothly, and the assessment itself was very professional.

Newmedica Norfolk

Ophthalmology

The team at Newmedica from the receptionists to the optometrists, nurses and Mr Anjari my consultant were so welcoming and made me feel at ease from the moment I arrived. I was quite anxious about having cataract surgery, but the team made me feel relaxed each time I visited. Mr Anjari was very reassuring and spent time helping me decide which lenses were right for me. The surgery was quick, and painless - so efficient., I had no need to worry about going back for the second one. The aftercare was excellent too with a phone check up and another thorough appointment. Mr Anjari helped me choose Galaxy lenses … I can’t believe how clearly I can see near and far ! It is nothing short of miraculous after living in a blur for years! I am now able to read the smallest print yet look across a field and identify birds in the trees. I’ll be forever thankful to Mr Anjari and his team for the transformation of my sight.

OSD Healthcare

Pain Management, Breast Surgery, + 47 more

I went to OSD Hemel Hempstead to get my cast removed following my rhinoplasty. When we got there, we were taken straight to the room & were left there for about 20mins for the nurse to find the equipment, upon her return the appointment was rushed and no information was provided for my aftercare. I was asking many questions however, she seemed reluctant to answer any (as simple as, how long do I need to tape for - she couldn’t answer). Following a conversation with my surgeons direct nurse, I found out that the nurse at OSD had not taped my nose correctly, nor removed the glue from my face. I felt rushed out of the appointment & not very well looked after. My surgeon came to review my nose post cast removal which was reassuring & he mentioned that the OSD nurse would provide me with all the information I’d need - she did not.

Nuffield Health Chester, The Grosvenor

Cosmetic (Aesthetic) Medicine, Dermatology, + 10 more

in for umbilical hernia operation. Staff were first class from arrival through to leaving next day lunchtime. So caring and professional they took lots of the stress out of a stressful time. Room was clean and spacious enough. Dressing gown and under gown provided. Special thanks to Mia for looking after myself and wife when we arrived. The anaesthetist was kind and humorous helping me relax even more and I was completely reassured by the calmness and professionalism of everyone. Thanks also to the team preparing me for the op and Ms Darrien for performing the surgery successfully on the day. Special mention to Emma in the recovery area for looking after me and being so kind. Also to Sophie and John on the ward. Food was also first class. Really enjoyed the breakfast! Can’t recommend highly enough

Mr Sam Singh

Orthopaedic Surgeon

Efficient and professional experience, I am pain free in a much shorter than expected time! I’m an avid runner and dancer and was worried about my recovery following a foot neuroma removal which Mr Singh was going to conduct. He provided candid advice about attitude to recovery and set realistic expectations (that were very reasonable). I was back to dancing within 3-4 weeks of surgery which was priority #1, running is taking a bit longer (which was expected) but Sam gave me full confidence in follow ups that my recovery was going great and I should be back to running soon. A really positive experience overall and I am so glad I went through with his services.

Willow Health

General Practice (GP), Holistic Therapy, + 2 more

I had a wonderful experience with Willow Health and Dr Colquhoun. I was confused about my treatment options and desperate for relief from my menopause symptoms, but from the very start, I was met with respect and empathy. It’s such a safe space where women can openly discuss every part of their menopause journey. I’ve now started HRT, and after just two weeks, I’m already feeling the benefits of having a treatment plan tailored to me. I’ve recommended this practice to so many women, and I’m confident anyone struggling to find the right support will find the help they need here. Thank you.

Professor Ahmed Allam

ENT Surgeon

Professor Allam carried out my sinus surgery and septoplasty. For the entire duration of the treatment he was very clear in setting expectations, what I should expect immediately after surgery and later during my recovery. He remained available either in person or through advice whenever I needed to reach out to him, as is often needed in any unexpected situations after surgery. It was very reassuring to receive his unbiased opinion as part of my recovery. The fact that my recovery went exactly as he predicted and advised reflects the vast experience he has in his field.

Vermilion - The Smile Experts Edinburgh

Dental Care, Dentistry

Always an absolute pleasure coming to Vermilion, the staff are just on another level. I honestly think you wouldn’t get that kind of treatment anywhere else in the country. Customer service is first class. Everyone, from the admin teams and front of house, to the Drs and Hygienists. Had my third Hygienist appointment with Debbie last week, she is absolutely amazing, always feel better after seeing her (mentally and with a sparkling mouth 😂). Also, Dr Martin Morley is also such a great guy, so easy to talk to and great at what he does. Best dental team, hands down.

London Bridge Sports Medicine

Sports & Exercise Medicine

Great experience in general. The whole thing from the emails you get, the appointment scheduling and of course visiting the doctor, all went really smoothly. I saw Dr Antbring who was really lovely and helped me through my journey including the initial scan, sending me for the MRI and helping me to decide and then actually doing the injection and of course a plan for my rehab exercises. Great experience overall. Now I need to wait a week and then start with the rehab and fingers crossed I make a full recovery. I appreciate everything. Thanks again!

Professor Chelliah Selvasekar

General Surgeon

Mr Selvasekar looked after my entire journey with my cancer diagnosis, staging surgery and aftercare over several years in a thorough, knowledgeable and professional way. His care was exemplary and he was happy to answer any questions and helped sort out any eventualities which occurred during the consequent investigations, etc The surgery outcome which could have resulted in high possibility of complications was excellent and I am very grateful to Mr Selvasekar for that as it could have been very different with another surgeon.

Ms Jessica Zaayman

Physiotherapist

Jessica was my consultant for my hip arthroscopy surgery, and I couldn’t have asked for better care. My recovery came with several complications and turned into a long, complex journey, but Jessica supported me every step of the way and got me back on track after seven months of intense physio. She was truly amazing. I deeply appreciated her positive, human approach and the time she took to build a genuine relationship with me as a patient. I would highly recommend her to anyone. Thank you, Jessica!

Dr Tapesh Pakrashi

Cardiologist

I had reviewed the descriptions of many cardiologists before I decided that Dr. Pakrashi seemed my best choice. I have no regrets at all having now consulted him twice, those consultations a year apart. On both occasions I found Dr. Pakrashi extremely easy to engage with. His close attention and care for me seemed exemplary, and I found these traits highly reassuring. I would unreservedly recommend Dr. Pakrashi to anyone seeking an experienced and expert cardiologist.

Nuffield Health Tees Hospital

Orthopaedic Surgery, Breast Surgery, + 13 more

To help other people having the operation, I would encourage them to have it and explain its hard work at first but gets easier the more work you put in yourself , meaning physio work , sticking to the plan and not doing too much or definitely to little and being patient, success will come it might take time . I'm totally pain free which probably took a good 4 months to get there , now after nearly 10 months I have no problems whatsoever!

Mr Rajab Kerwat

General Surgeon

Here’s a tightened version with that added: Dr Kerwat was excellent. His surgical skill was clearly evident, and the procedure itself was painless. I felt almost fully recovered within a week, and the hernia has completely receded. He explained everything clearly beforehand, which was very reassuring, and I appreciated being shown photos from the surgery afterwards. Highly professional and thorough throughout.

Ms Allysun Ramsdale

Dental Care Professional

I’m so glad I found Allysun Ramsdale. She is truly trustworthy and honest, and her conservative approach made me feel completely at ease. She listens, never pressures, and focuses on achieving subtle, natural results. My experience felt safe, professional, and comfortable from start to finish. I highly recommend Allysun to anyone seeking quality Botox treatment.