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Medical Prime Menopause Clinic

General Practice (GP)

I found MP through a friend of my sister who was having an horrific menopausal ordeal so she decided to go private and discovered MP. She spoke very highly of them and so both myself and my sister immediately booked appointments. I had an unpleasant interaction about 2 years earlier with an NHS FEMALE doctor at my GP surgery when I tried seeking help with my menopausal symptoms, as I found her quite callous and unsympathetic as she told me that I just needed to buckle down & get on with it as it is normal and every woman goes through it, but she would describe pills if I couldn’t handle it. I was so disheartened and discouraged that I never sought any further help. So struggled through this for three and a half years without any medical help. I tried a lot of natural & herbal remedies but nothing seemed to help, if anything it made my symptoms worse. I was suffering from awful hot & cold flushes and unbearable itchy skin. It was so debilitating and was making me miserable and I have always been a bright and upbeat individual. I had a talk with Zarina, the office manager, who arranges all the appointments and follow up calls and who was simply put a godsend. She was empathetic, patient, kind and very reassuring. She is an amazing ambassador for the clinic. I referred to her as My Earth Angel, she was beyond helpful. My doctor of choice was Dr Ash. I had my first appointment with her and liked her immediately. She is extremely knowledgeable and skilled and could answer any question asked of her. She put me at my ease instantly and asked considered and pertinent questions surrounding my symptoms. I never felt that she was just going through the motions and that I was one of many. She was very down to earth, personable and likeable. It almost felt like a chat between friends , although one of them extremely knowledgeable about the subject at hand. I came away feeling fortified and HEARD! Dr Ash immediately got me started on a prescription , and advised a follow up appointment for 12 weeks later to see how the medication had worked. I used a pharmacy that they are affiliated with to order my prescription and it was an huge relief as it arrived to my workplace the very next day so I could start on it immediately. I had my follow up appointment with Dr Ash and she adjusted my prescription as my symptoms had lessened but not disappeared so upped the strength which helped immensely. I am now receiving my prescription through the NHS and am doing really well and have gotten my life back , but I could not have achieved this without Medical Prime who put me on the road to recovery. Yes it is expensive but totally worth it in my opinion. I had no idea about where to start and it is a minefield as there are so many doctors out there who just prescribe medication without really thinking about what is most suitable for YOU. MP really take the time to find out what medication will give you the best results and that is what everyone wants and needs. . Dr Ash was very thorough and I was never made to feel that I was being dramatic about the effect my symptoms were having on me. Medical Prime made a huge difference for me and I will be ever grateful for their help in my menopausal journey.

Freedom Vision - Gloucester

Ophthalmology

I have had Cataract operations to both eyes January-March 2025. Things didn't start well when the Surgeon, in a 'telephone consultation' with me, committed to a price for the new lenses I would get. This was later overruled by the Management who told me the Surgeon didn't have the authority to agree a price with me. So I had to pay quite a bit more than I was originally told. As in some £400 per eye more. Amusing to observe how the 'care' (on the NHS, but sub-contracted to this private business) was promoted as being 'Exactly the same as Private Medical Care'. Oh no it wasn't ...it was much better. Once I was flagged up as 'potentially suitable for a PRIVATE operation' using Implants that were 'Not available on the NHS' I was treated very different. Previously done examinations were repeated 'to be sure'. Does that mean they are not sure if you are a NHS Patient? ;). Additional examinations 'not available on the NHS' were done. Am I being unfair? A short review would just say this: *Generally excellent professional friendly staff. * Medical care excellent. But.... Appointment waiting times need reviewing - I have always had to wait at least 45 min, sometimes more than on hour, before being seen. Why? If you depend on a relative or friend to drop you off and pick you up it sometimes got a bit difficult: Is this appointment going to take 30 Min, or 4 hours? Nobody knows. Admin/organization sometimes a bit confused - Why did I get an email survey for my right eye, and not for my left? Waiting in the corridor between different checks in different rooms a bit of a hit and miss - staff running around, folders being handed over, people sitting and waiting being missed, the order in which things were done got a bit confused sometimes, patients reminding passing nurses that others who arrived after them were seen before them. But all with good humor! But, in the end, I can see excellent again with both eyes - and that is what is really important.

᠎ Rosie Matharu

Nutritionist

I was struggling with severe eczema, digestion issues, histamine reactions, anxiety, period pain, warts on hands and breast fibroma. I did not know what can I eat without experiencing reactions and why do I have so many health issues. After working together with Rosie for six months, I experienced significant improvement in both my physical and mental health. I finally understood what was happening in my body, and all of my skin issues—eczema, warts, and hives—along with Candida, SIBO, breast pain, period pain, disappeared. I cannot recommend my nutritional therapist highly enough. Her knowledge is truly outstanding, especially her use of cutting-edge microbiology and functional nutrition. She provided clear, in-depth explanations for all of my health issues, which helped me finally understand what was happening in my body. Her approach was both very warm and highly professional, and I always felt genuinely listened to and supported. The level of care and guidance she offered was exceptional—I never once felt alone in the process and always had all the help I needed. Working with her has been a transformative experience.

Dr Sam Dawkins

Cardiologist

Dr Dawkins used the excellent images from the echocardiogram to show me and explain why and how good the results of his innovative surgery and procedures on 24/10/2024 are. Dr Dawkins is a brilliant cardiologist and an amazing thinker. I was faced with open heart surgery to replace two valves and excision of thickened and calcified heart muscle; a very risky operation with a long and possibly unsuccessful recovery. Instead Dr Dawkins devised the novel procedures he used. The success of this is totally down to his skill and the trouble he took. He also gathered and used the help of other experts to minimise risk and provide support. At the visit on 2/1/2026 Dr Dawkins also took the time and trouble to review and explain all my medication. He asked all about my current health and has adjusted my medication to benefit me and help me get fit again. He treated me like a person not just a heart! I hope he will be able to share his knowledge with other cardiologists and so save more people from open heart surgery and needless risk and pain. I cannot praise or thank Dr Dawkins enough.

Meadows & Wood Hearing Care - Worle

Audiology, Diagnostics & Testing

My hearing care assistant Claire was brilliant. I only made the appointment because I was spending New Year in the area from London and still had muffled hearing despite being under treatment for wax removal in both ears. I had already gone down the local NHS route, which uses only irrigation, to no effect and the private (Specsavers) route, which uses only micro-suction, with limited success after several visits. So I was delighted that with just one treatment of about twenty minutes at Meadows and Wood my ears were completely clear. Claire used both methods in appropriate combination to get the result I wanted. She was very pleasant, friendly and extremely professional and fully answered any questions I had. She was also careful to keep me informed of what she was doing at every point of the treatment whilst ensuring that there was no pain or discomfort. I would unhesitatingly recommend Meadows and Wood to anybody. The standard of treatment I received was so high that it might well be worth making the trip from London the next time I need their services!

Professor Shaun Preston

General Surgeon

Came in December 5th after being told I would have to wait 26 weeks via the NHS. I met up with professor Shaun Preston, who instantly noticed the hernia I had, and saying we could get it operated on before or after Christmas. I chose before as just wanted it sorted and recovery to start. He gave me the option, next Thursday or Friday (11th or 12th), I chose the 12th. Came in, a little nervous but was greeted by very kind faces and had a great chat with Professor Preston, putting me at ease instantly. The surgery was short and I woke up feeling relieved. I came back 3 weeks after the surgery and had a great chat with Professor Preston, asking how my recovery was and how my holidays/festive period was, showing he cared about my well being and personal life. Been given the all clear to slowly get back into training and have Professor Preston’s assistants number, incase anything is to change with my recovery.

Dr. Dominique Auger

Cardiologist

You don't often get email from mikexfowler@aol.com. Learn why this is important This message originated from outside of NHS.net Connect. Please do not click links or open attachments unless you recognise the sender and know the content is safe. To Dr Dominique Auger, I just wanted to send a short note to personally thank you for the care and kindness you showed me during my treatment in June and again at the follow-up appointment on 19 December. I truly appreciate how quickly you reviewed my recent MRI contrast scan, which gave me great reassurance. I understand that from here it’s up to me to focus on regular exercise and maintaining a balanced diet, and I’m feeling positive about moving forward. Thank you once again, Mike

Mourne Private Clinic

Dietitian, Imaging (Scans), + 3 more

We first went 4 years ago with our first son and had 4 scans. We are pregnant again and just had our final scan which would be our 3rd/4th this pregnancy and every time we go the ladies are just a pleasure. So kind, so thorough and just lovely lovely people. We had Lisa today asked she is so nice, patient and a lovely person. There is usually a young girl at reception who is lovely but today there was a different lady who possibly was having a bad day as she was not welcoming not friendly. Possibly didn’t want to be at work and she had the impression she couldn’t be bothered. But it wouldn’t stop me from going as everyone else is always great

Marris Medical

Pain Management, Breast Surgery, + 5 more

Marris Medical were great from start to end. Booking the appointment was easy, with friendly staff. On the day of the appointment I was taken in earlier, the MRI procedure was explained and completed with ease. I was told I would get my report in 24-48 hours (over the festive period) however received it the same day in the afternoon. I would highly recommend them. I would definitely use them again if needed.

Dr Basaam Aweid

General (Internal) Medicine

He was extremely efficient & professional he arranged a neck scan on the same day blood tests & important medication changes. He was very thorough & at last after months of a very un helpful Gp a year of trying to get a brain scan my father at last is seen within a week of his scan & at last we have answers he has had a stroke . My father felt listened to & supported by this wonderful Doctor.

Deanbrook Practice

General Practice (GP)

I saw the GP within an hour of calling. GP was friendly, confident and extremely competent. I was able to discuss the medication options and I felt part of the process in a very positive way. I cannot recommend the Practice highly enough. Within 2 hours of seeing GP, collecting the prescription and taking it I felt relief and felt on the road to recovery. Thank you

Mr Vish Patel

Orthopaedic Surgeon

I have been seeing Mr Patel over the past year for issues related to my shoulder AC joint, I have found his advice helpful and had visited physio for several months before it was decided an operation was required Mr Patel carried out the operation and has seen me 2 times since, this visit today was final sign off as the issue is now resolved.

Kingsbridge Private Hospital Belfast

Vascular Surgery, Breast Surgery, + 37 more

Went on for cast change 2 weeks post ankle surgery. I arrived slightly earlier and was seen as planned, on time, didn’t have to wait. Both ladies were very friendly and professional, cast change was smooth and problem free. I was kept informed about every step of the procedure. I was even give choice of my cast color 😉

Mr Evangelos Gkougkousis

Urologist

My appointment has been very good and I feel I have had plenty of opportunity to discuss how I am feeling and my symptoms. I feel my diagnosis has been explained clearly and in detail and in a manner I can understand. It was very helpful to see the CT scan results and have them as a point of reference whilst talking.

Mr Mustansir Alibhai

Oral & Maxillofacial Surgeon

Mr Alibhai was brilliant before, during, and after the removal of my four wisdom teeth. He was extremely empathetic and patient, taking the time to clearly explain the options and the entire process. On top of that, he was reassuring and very human in his approach. I would highly recommend him.

Optegra Eye Hospital Hampshire

Ophthalmology

Friendly reception staff. Was taken by the nurse to the surgeon a little bit later than planned as previous operations had overrun. Operation iitself was as before, very efficient and friendly.Went to the recovery room for a while and then taken to my husband who was waiting to take me home