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The Horder Centre

Orthopaedic Surgery, Physiotherapy

This was so different from when I was here 10 years ago. The nursing staff were so lovely this time, cheerful and friendly and Lou was particularly helpful. All staff everywhere were kind and pleasant. The physiotherapists led by Carmen were astonishing. Their whole approach was helpful and kindly, the exercises were achievable, the support was just excellent including the post op phone call to me at home. I feel really positive about it all. I also commend the food, it was fantastically good especially the lamb stew, very Elizabeth David . And I really liked the inflating things on my feet the first night, very soothing. The one thing I didn't like was the tsunami of emails with essential information, each with a link to a cloud, needing a password . This took ages to navigate, and I gave up. When I mentioned this in person I got a really good booklet which I'm still using. It takes seconds to flip from section to section, it works and is useful. Perhaps if each email made it clear what section it's about, then that might help. But it's quicker to use the paper version.

Dulwich Podiatry

Podiatry

Zack treated my son for deep verrucas caused by swimming, and I honestly couldn’t be happier with the care we received. The diagnosis and treatment were done in the same appointment, and everything was handled with so much care and professionalism. My son is 9 years old and was understandably nervous, but Zack was fantastic at keeping him calm, confident, and engaged throughout the treatment. He was reassuring, patient, and made the whole experience far less daunting. The treatment itself was quick and very well managed. We went back for a follow-up today and were given the all-clear, along with a top-up treatment to remove any remaining dead skin and ensure nothing was left behind. Zack explained everything clearly to both my son and me, which really empowered us and reassured us that this was the best course of action. Zack was excellent — funny, caring, and professional — exactly what you want, especially when treating a young child. I would highly recommend him without hesitation.

HCA Healthcare UK The Harley Street Clinic

Breast Surgery, Cardiology, + 9 more

I’m grateful to Mr. Tsepov, Vicky, Nadia, and the full medical team for the care I received across my surgeries. From the first consultation to post-op support, I felt looked after in a steady, consistent way. Mr. Tsepov explained the plan clearly, set realistic expectations, and answered my questions without rushing. His calm and confident manner helped me feel safe, especially during moments where I felt anxious. Vicky, the nurse, was outstanding. She was attentive, warm, and reassuring. She noticed what I needed and acted quickly. That kind of care matters when you feel vulnerable. Nadia, Mr. Tsepov’s PA, was organised and responsive. Communication was clear and quick, and the admin side ran smoothly. That reduced stress at a time when I had limited energy. Thank you to everyone involved. I felt respected, listened to, and cared for as a whole person, not a task.

British Allergy Clinic

Allergy Medicine, Dermatology, + 1 more

Both myself and my daughter have been patients of Dr Bakshi for over a year and he has helped us hugely. Recently my 18 month old was suffering from back to back viruses and worsening rashes. I contacted Dr Bakshi in desperation just before Christmas as the treatment advice from the GP was not working, and it was looking like we would be unable to travel and see family while she was so unwell. Dr Bakshi identified 2 types of skin infection and was able to advise the correct regimen of creams to use, and we were able to see our family at Christmas. Thank you so much for your kindness and empathy, and for always going above and beyond. I wholeheartedly recommend Dr Bakshi for both adults and children; he is one of the kindest and most helpful and knowledgeable consultants I have come across, and his secretary Rahul is also lovely and very responsive and helpful.

Spencer Private Hospital Margate

Audiology, Cardiology, + 12 more

I got to the hospital early due to the known parking issues. I spent 20 mins going around the hospital car parks without success. I made receptionists aware that I was there and had parking issues. I was advised that I couldn’t use your car park as I am an NHS patient. I don’t appreciate 2 tier management of patient's needs. I was informed that I could park directly outside on yellow lines without fear of receiving a penalty. I was worried while in Spencer’s as I wasn’t totally happy with where I was parked. As I was early, I was seen 15 mins before my appointment. I was made to understand that because I had difficulty uploading my medication the nurse had to complete this task. Staff were friendly and clearly experienced. I was given a reserved date.

Mr Allon Barsam

Ophthalmologist

The initial consultation, the surgery and followup appointments at OCL Vision were very professional and friendly. I was put at ease before and after the surgery. It could not have been smoother. Answers to questions on emails we dealt quickly and comprehensively. Mr Allon Barsam, my consultant, came highly recommended and I totally agree with all the positive feedback he receives. He was informative whilst not over complicating the information and was more than happy to answer all my questions pre and post surgery. I am very happy to no longer need contact lenses and glasses. All in all a very positive experience. I would highly recommend OCL Vision.

The Forbury Clinic (Berkshire Health Ltd)

Chiropractic, General (Internal) Medicine, + 5 more

Yesterday I had a phone call from Mr Yang who came up with a plan for my latest UTI . We had a full and informative discussion. Within 5 mons of his call I had a private prescription emailed to me and within 30 mins I had a phone call from Forbury saying my UTI vaccine was ready for collection. I went to the Forbury and the vaccine was all ready for me complete with cooling pack to keep it cold. During the afternoon I also received a very accurate clinic letter from Mr Yang and copied to my GP. All very speedy and efficient and much appreciated.

Mr John Bagley

General Surgeon

Mr Bagley stepped in after my previous consultant refused to attend. He hastily but professionally conducted my initial and confirmation appointments together and agreed to proceed with the planned surgery. I was very relieved. The surgery went well and all the staff involved were friendly and professional. I developed an infection after and had to see Mr Bagley twice but I was prescribed antibiotics and it cleared. At every step of the process Mr Bagley was professional and explained everything. I would definitely recommend him.

Dr Hana Soliman

Psychiatrist

Dr Soliman had asked me to send through a synonpsis prior to the appointment, and although I found it very difficult, and initially refused to do it, Dr Soliman did not use it to make assumptions about me, only using it in our session in support of the inquiry. Dr Soliman properly listened to me and she identified something about my life that had not previosly been isolated as an issue in it's own right. This discovery has functioned as a key to unlock me -and has helped process day- to- day challenges in a more realistic way.

Mr Naga Venkatesh Jayanthi

General Surgeon

Mr Jayanthi is the most polite, kind and attentive surgeon I have ever met. He takes time to explain everything throughly, taking you through each step and gives you time to process and ask questions, I never once felt rushed or under pressure. I had the Linx ring inserted for my acid reflux in September 2025 and I can honestly say that Mr Jayanthi has given me my life back. I would highly recommend Mr Jayanthi to anyone and he would definitely be my surgeon of choice should it be necessary in the future.

Nuffield Health North Staffordshire Hospital

General Practice (GP), Imaging (Scans), + 4 more

I am currently 6wks PO from having BA with Mr Apostolou. I cannot recommend him enough. Mr Apostolou was very professional and reassured any uncertainties I may have had. I am very happy with the results and I have not had any problems whatsoever. My very short stay at Nuffield Hospital was very pleasant and I was very well cared for, even after surgery with routine check ups. I will certainly be recommending Mr Apostolou to friends who I know are considering the same surgery.

Dr. Mehak Nagpal

Psychiatrist

My ADHD assessment with Dr Nagpal was easy and prompt to arrange, clinic admin was very helpful and I would really recommend this to anyone who has been on a waitlist for a long time as it has been a game changer for me. I am yet to receive my detailed report however DrNagpal went the extra mile to help with my university letter and to get me started on medication.

Oval Medical Centre

Cardiology, Cosmetic (Aesthetic) Medicine, + 10 more

My mum had the best care. From start to finish: the receptionists were attentive and friendly. Dr Sonia was very thorough putting together her medical records (my mother is visiting the UK only), explained everything, was very approachable and we could see she really cared. We could not have had a better experience, thank you!

Dr Arshad H Rather

General (Internal) Medicine, Medical Weight Loss Specialist

Dr Rather has recently looked after my mother, who is now feeling well and is back to normal thanks to his excellent care. He is an exceptional physician who is not only extremely knowledgable, he is very thorough and goes the extra mile for his patients. I can't thank him enough for his kind and excellent care.

Dr. Ash Kapoor

General Practitioner

Dr Kapoor listens to what you say. I like the fact he combines conventional medicine with more current and recent health research. More doctors should follow this route. I have read many books of the subject… and his kind, thoughtful and sensible approach is very beneficial when not feeling well.

Mr Nicholas Faure Walker

Urologist

My Mum had a really positive experience seeing Mr Walker, she was really down before coming to her appointment but Mr Walker clearly explained a new treatment plan and put her mind at ease. We are so happy with how he explained her condition and put her mind at ease.