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Kingsbridge North West Hospital

Audiology, Cardiothoracic Surgery, + 29 more

The hospital was very clean, staff were very friendly and helpful. The procedure staff were particularly nice and professional. I was very happy with the procedure and the level of professionalism and also good bedside manner. One/two areas which could be improved if you are interested : 1. Pre-procedure information suggested an overall time from entry to release of approx 2hrs. With a 6pm admission time, I assumed I could arrange a collection for 8.30pm with some time to spare. However, on arrival, after approx 1hr 15mins it became apparent that the admission time of 6pm was a general time for 3 patients to be admitted and seen that evening between 6-9pm. I happened to be patient no.2, so was seen around 7.30 and released around 9, meaning I could not use the lift arranged (my wife &kids were ok til then, but not after). This then presented me with a choice of either taxi home or to ask someone at short notice to come and collect me. Had I known the range of procedure/release times in advance, I would have arranged a different, more appropriate, lift from the start. This leads to point no.2 2. I was not made aware of the choice on whether to have sedative or not. The literature states "you will be given a sedative" not that you have a choice. After the delay above, this then created a difficulty whereby if I took the sedative, I could not legally be released to an unknown taxi driver and would have to arrange another lift at short notice or not take the sedative. I opted to not take the sedative. Had I known this option was there, I could have driven myself to and from the appointment. It also would have saved my wife and kids spending time in the car on a busy evening. In connection with this, during the appointment, it sounded like release/recovery after the sedative was likely to be several hours, so release before 10-11pm was unlikely from the start and it was always probably going to be later if I took the sedative. Please don't take the above as criticism, just highlighting that making the choice on sedative clear would have allowed me to more easily plan both my transport. Also providing a bit more detail on the admission/procedure time range and release time range would have allowed me to more easily arrange appropriate transport. Basically, more information would have made things a bit easier is all

Cleveland Clinic London

Vascular Surgery, Gastroenterology, + 10 more

An excellent experience over all ; - Making an appointment to see Mr. Kevin Oneill was handled both professionally and warmly by Ruby Bhangu . - The receptionist ( sorry can not remember her name )at the welcome desk On Monday 8th 5.oo pm , was again friendly and professional - My appointment with Mr. ONeill was brilliant , clear discussion's and clear explanations for him which made me feel confident and in good hands , his demeanour was excellent and he talked with me in a way that I fully understood. - After my appointment MR. ONeill personally handed me over to the young lady who brought me to his office and she kindly directed me to one of the assistants who booked my MRI and Xray . Both of these team were again very professional but also made me feel they truly cared . Over all I feel extremely thankful to have such support .

HMT St Hugh's Hospital

Cosmetic (Aesthetic) Medicine, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 8 more

It's two days since I had major surgery at St Hugh's hospital in Cleethorpes. I still find my eyes tearing up with gratitude at how well they have cared for me. Their consultants are of the highest calibre. And all the staff on the wards, from nurses through to the kitchen, are a joy to witness. Their happiness at work permeates through every nook and cranny. They have looked after not just my body, but my emotions and my dignity. Major surgery is always stressful, but the aftercare I had at St Hugh's has given me a headstart in my recovery. All credit too, to the wise and judicious management in the background. Only good managers could maintain a team who are so united and happy in their jobs. Thank you, thank you, thank you.

Mr Ravi Popat

Orthopaedic Surgeon

I had severe pain from Osteoarthritis which the NHS were throwing as much delay at as possible. I had a busy year planned with commitments abroad and it was impossible to to arrange a treatment plan. I consulted Ravi via a Spire hospital. He was able to format a plan, including pain relieving injections so that the replacement operation fitted in with the end of my travel arrangements. He explained everything clearly throughout the process ad then, with fantastic skill, carried out the operation. I only needed one night in the hospital and 17 days after was signed off by the physio as not requiring further attention. I walk with no limp at all and can climb stairs normally. Overall a great team led by a superb caring surgeon.

Harley Row Clinic

Child & Adolescent Psychiatry, Coaching, + 5 more

I am writing this review after my second video link conversation with Dr. Jeczmien. He didn't make me feel inadequate which enabled me to open up to him. It has taken me years to admit to myself that I needed help and I have finally found and taken the first step to hopefully stop chasing my tail and start to lead a normal life. If this review helps you to also take the first step to reach out for help I am over the moon for you. I was diagnosed as dyslexic at the age of 8years - I am now 46 years old. I didn't want another label but at least I now know I am ADHD a whole weight has been lifted and I am looking forward to try to have an organised life in the future.

Mr Krishna Vemulapalli

Orthopaedic Surgeon

Mr V was my consultant for a foot/ankle problem. I’d visited him for a second opinion as I felt my original consultant was not taking my problem seriously. Mr V instantly made me feel heard and understood. Mr V’s explanations using models were clear and helped me understand what I was experiencing. He also laid out the options of treatment in a balanced way, making me feel as though it was my choice, and that he supported whatever choice I made. He was also very clear what I needed to do post treatment to fully recover and avoid the issue reoccurring.

Mr Debashis Ghosh

Breast Surgeon, General Surgeon

Dr. Ghosh is an absolutely wonderful doctor, and I couldn’t recommend him highly enough. From my very first visit, he has been empathetic, calm, and incredibly clear when explaining my diagnosis. I always felt empowered and in control of my decisions, with him thoughtfully guiding me through a very difficult process. His entire team works tirelessly to make patients feel comfortable. All of the necessary tests can be done in a single day, which greatly reduces anxiety. I’m truly grateful for the care and support I received

The Menopause Medic

General Practice (GP)

I want to highlight how impactful and reassuring the process has been. After two years of feeling something was fundamentally wrong, the blood work and diagnosis finally gave me clarity. The predominant feeling is validation and relief. For so long, I doubted myself and wondered if I was imagining symptoms. Now, I have proof that what I’ve been experiencing is real and working with The Menopause Medic has been really empowering. In short: I have a plan, I have answers, and I feel heard. That’s everything I needed.

Mr Stavros Karamanakos

General Surgeon

I was put at ease by Mr Stavros Karanakos, he explained the treatment for my condition, invited questions from me which he answered, and explained the procedure in detail. I left after that initial meeting feeling that I was in very capable hands. On the day of the operation I was visited by him where he outlined the procedure again, explaining the possible issues that could happen. I was visited again after the operation to check on my progress and to update me on how the procedure went.

Dr Carla Plymen

Cardiologist

I recently had an appointment with Dr. Plymen, and I was very impressed with the level of care I received. Dr. Plymen took the time to explain my test results clearly, answered all of my questions without rushing, and made me feel genuinely heard. The staff was professional and friendly, and the entire visit felt organized and efficient. I left feeling reassured and confident in my care plan. Thank you for providing such compassionate, thorough cardiac care.

Brain Health Clinic

Clinical Psychology, Neurology, + 1 more

Treatment from the dr changed my husbands life…he has suffered many years with his mental state until we found dr mohan who took time to listen and diagnose his health and prescribed the correct medicine ….medicine that allows him to live a normal happy life….Vicky is exceptional with all her correspondence making sure prescription on time…..forever grateful we found them .

TLC Rehab

Holistic Therapy, Hypnotherapy, + 4 more

I have struggled with alcoholism for 30 years and haven't got a huge amount from other rehabs but this place, TLC Finchley, has been phenomenally helpful. The staff are excellent at their job, and the culture of the place is kind, caring and respectful. After three weeks I have learned a great deal and I feel well again with sensible awareness of the journey ahead.

Newmedica Plymouth

Ophthalmology

I was met by a nurse who took care of me throughout and dealt out the eye drops prior to the operation. The surgeon introduced himself to me and was reassuring before and during the op. He was aware my eye was stinging from the drops and waited until further numbing drops took effect before operating. He also kept reassuring me whilst dealing with the cataract.

Dr Michael Burdon

Sport & Exercise Medicine Doctor

Dr Burdon was incredibly kind, reassuring and patient throughout the whole process of discovering and treating the pain I had. The follow-up has also been thorough and attentive. Most importantly, my pain has completely gone. I feel really well looked after and I wouldn’t hesitate to return if I ever needed to. Highly recommended and deeply appreciated.

Mr Jonathan Hughes

ENT Surgeon

I had surgery for the removal of nasal polyps with Mr Hughes. I was very grateful for all the amazing, informative and kind care I received throughout the process. Each appointment was quickly followed up with clear and helpful advice and treatment plans, as well as lots of information and support for after the operation.

Mr Clerk is an amazing consultant and surgeon. He is calm, sympathetic and very professional. I was having many gynaecological issues and chose to have a full hysterectomy. Mr Clerk was great through the whole process. He puts you at ease with his great sense of humour. Would highly recommend him !