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Cleveland Clinic Portland Place Outpatient Centre

Gastroenterology, Anaesthetics, + 10 more

My doctors are always amazing and when ive had a serious procedure they have been excellent. Only minor thing id say is once the doctor hands over to the team of nurses etc it felt as though they werent sure what to do with me. I was sent for bloods then asked to go to the main hospital then told to go to ground floor then someone else was able to sort out my appointments. When I couldve resolved a few things on the day I went, it ended up having to make appointments for everything. I was given a urine sample kit to take with me. I kinda wish my bloods and urine would have all been completed on the day as they have the facility and there was time as I sat on the chair for a few minutes before they apologised and told me id have to go to the main hospital. I think when its one thing to do, its pretty straight forward but when theres a few things to book in I was handed from one nurse to another to anothert and in the end I left having to change my appointments. They are all lovely but feels as though they are missing some direction and considering that the patient may already be a bit anxious about the visit. Otherwise its always a good experience

Kidswell Health

Child & Adolescent Psychiatry, Endocrinology & Diabetes, + 3 more

I can’t recommend Debra highly enough as a physio. I had physio for my middle child 5 years ago with Debra and again with my now 10 month old baby. Debra is calm, patient, and so knowledgeable, which instantly put both me and my baby at ease. She has a wonderful way of engaging with babies, turning each session into something that feels more like play than therapy, while still being incredibly effective. She always takes the time to explain what she’s doing and how we can support our baby’s progress at home, which has been so reassuring as a parent. We’ve always seen such positive progress under her care, and I’m so grateful to have had her support. I wouldn’t hesitate to recommend Debra to any parent looking for a skilled, compassionate, and trustworthy paediatric physio.

ABBI Clinic - Manchester

Psychiatry, Psychology, + 1 more

I was an online client. My first day and many following days, a laptop was placed somewhere (usually with a very minimal view of part of the room) whilst people in the room had a conversation (often it was staff as other patients had left the room/ spent a lot of time waiting for groups to start/ group leaders). Group timings etc weren't stuck to or structured and there seemed no consistency. The hardest part was having to have an 'assessment' i.e. go through my life background in detail (including trauma) a total of 5 times with different members of staff. I'm sorry to say (and likely it's different in person) but there didn't seem to be any genuine care whatsoever. It was a waste of time for me attending here sadly.

Mrs Lisa Lee

Acupuncturist

I honestly can't recommend Lisa highly enough. I started going to see her last year when I was going through IVF treatment. I can genuinely say it's been the best decision I made. I come away from the treatments feeling like a different person, more balanced, in control and able to keep going. It's helped me in all aspects of my life, even managing work stress better. For anyone considering it but unsure, and especially those going through fertility my advice would be to give it a go, its really helped me much more than i thought it would. Lisa is so knowledgeable and kind in her approach, you are in safe and very capable hands.

Mrs Claire Freeman

Podiatrist

I recently visited the hospital for foot operation and I was really impressed with my doctor. From the start, Mrs Claire Freeman listened carefully to everything I had to say without rushing, explained the operation and options clearly, and answered all my questions patiently. Their kindness and professionalism made what could have been a worrying experience feel calm and manageable. The care was thorough, compassionate, and spot on. I would highly recommend Mrs Claire Freeman to anyone.

The London Clinic

Physiotherapy, Dermatology, + 13 more

I have always been happy with the service and patient experience at the London Clinic. However, when I went for my MRI on a Saturday morning, MRI department was closed and there was no information about it. I had to go around the hospital to try and find out what was going on. After about an hour I was finally sent to another MRI scanner on a different floor . The clinicians there were lovely and very apologetic about the experience I had although it was not their fault.

Peninsula Heart Clinic

Cardiology

My appointment with Dr Guy Haywood was very good. - Dr Haywood had read the briefing information I supplied about my condition. - Dr Haywood interviewed me to establish how my atrial fibrillation was affecting me. - Dr Haywood examined me and my ECG and then explained very clearly the available treatments and their limitations. I am now happy that I have a better understanding of my condition and the options open to me if my condition starts to impact my activities.

Vision Scotland Glasgow

Health and Social Care, Ophthalmology, + 1 more

From start to finish I had an excellent experience at Vision Scotland Glasgow. All staff were welcoming and friendly and the physical clinic was very pleasant, modern and clean. There was some complexity with my particular clinical requirements although the clinical team (especially Neil) were very patient and thorough in helping to identify the correct solution for me. The procedure was straightforward and I am very happy with the outcome!

Professor Alan McNeill

Urologist

I along with my wife Prof.McNeil to investigate the options available to dispense with a catheter. Following resume of matters leading up to current situation Prof. McNeil explained in detail the various options available and after a physical examination recommended a TURP procedure and fully explained what this involved I was impressed and felt confident with Prof McNeil’s manner, explanations and professional approach

Mr Sergey Tadtayev

Urologist

Dr Tadtayev was extremely professional and knowledgeable. He took the time to listen to my concerns and worked with me to diagnose a condition that many other doctors had missed, leading to a treatment plan that has helped immensely. His dedication and care was clear and I’m really grateful for the time he’s taken to help me move on from the issues I was experiencing.

Dr Shilpa Davé Private GP Surgery - Teddington

General Practice (GP)

I managed to get an appointment straight away. The online system was very straightforward and the doctor I saw, Dr Jennifer Lamond was just lovely, very professional and gave me clear plan of action to deal with my symptoms. I required an Xray and within 1 hour of getting home the hospital had telephoned me to book me in. All very efficient.

UK Vein Clinic - Exeter

Vascular Surgery

Very good explanation before the date and also on the day before the actual appointment. They gave me complete confidence, and the nurses were very good at chatting with me to distract me from the painful parts of the varicose vein precedure. A lot of information at the time, but also online afterwards so that i had no further questions.

Mr Franscois Runau

General Surgeon

Dr. Runau’s treatment, care, and support throughout the entire process were exceptional. Communication was clear and reassuring, everything was handled efficiently, and I always felt well informed and supported. Most importantly, the treatment worked. A truly great experience and a fantastic doctor. I would highly recommend Dr. Runau.

Dr Chris Duhovic

Dermatologist

Everyone I met from Dr. Chris Duchovic’s team was incredibly helpful and pleasant — from his PA to the nurse, and Dr. Duchovic himself. This was my first time having a patch test, and they made the experience so reassuring. They explained each step clearly, ensured I understood the process, and provided excellent care throughout.

Dr Jitka Vanderpol

Neurologist

My consultation with Dr Vanderbilt was first class. She was very welcoming, listened attentively , quick to understand my situation. Diagnosed my problem and prescribed a way forward to deal with it. On leaving the consultation I felt reassured, positive with an action plan going forward.

Mr Naveen Cavale

Plastic Surgeon

I recently had a breast augmentation done by Dr Cavale, I couldn’t recommend him and the surgery enough, everyone was so warm, kind and welcoming and made me feel comfortable every step of the way. Adrian at reception was extremely helpful, was always there to answer any questions I had.