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Eastwood Community Endoscopy Centre LTD

Gastroenterology, General Surgery

I went in today for my first ever colonoscopy. Although I was nervous, every staff member I met made me feel comfortable and at ease. there was a brief 10 minute wait before I saw the nurse, who was very informative about the procedure and took some recordings (blood pressure, heart rate etc.) before asking me some questions. After not very long at all I went into the room to have my procedure and Samer and his team were excellent in talking me through the process, what I might experience, and how long it would be. They regularly checked in on me throughout to ask how I was doing. Regarding the colonoscopy itself - overall I felt no pain at all really - some discomfort from the gas (which they make you aware of) but otherwise it was fine. I chose sedation rather than gas & air, and found this worked well for me. It is an odd sensation in general; but manageable. The procedure took maybe 20 minutes, before I was moved to recovery. The recovery nurse & all staff members there were very friendly. They read me my report, made sure I understood the results, and gave me some biscuits and squash (which I was grateful for after 24H of not eating!) - I was out from here after around 20 minutes, having no notable lingering side effects from either the medication or procedure. Overall, fantastic service from everyone. Thank you so much.

Spire St Anthony's Hospital

Dermatology, General (Internal) Medicine, + 21 more

Dear Doctor and Team, I wanted to take a moment to sincerely thank you for the outstanding care I received during my gastroscopy. From start to finish, the entire process was made so much easier than I had expected. Dr Hayat was absolutely fantastic — humane, empathetic, and reassuring — which made a huge difference to me. The staff took the time to explain everything clearly, answered my questions patiently, and helped me feel informed and calm throughout. Everyone I encountered was friendly, professional, and genuinely caring. What could have been a very stressful and frightening experience was turned into a positive one, not only for me but also for my partner, who felt reassured by the kindness and clarity shown by the team. Please pass on my thanks to everyone involved. Your compassion and professionalism truly made a lasting impression, and I am very grateful.

Dr Bhavini Patel

Neurologist

I recently had a consultation with Dr Patel, and I was extremely impressed with the level of care and professionalism I received. Dr Patel took the time to listen carefully to my concerns, explained everything clearly, and made me feel comfortable throughout the appointment. Their approach was warm, knowledgeable, and reassuring, and I left the consultation feeling confident about the next steps in my care. It’s refreshing to meet a doctor who shows genuine care and takes the time to ensure everything is fully understood. I am very grateful for the support and guidance provided. Highly recommended.

Professor Barbara McGowan

Diabetes & Endocrinology Specialist

Professor McGowan was very approachable and personable, she made me feel at ease and really listened to. She asked many questions to fully understand the nature and impact of my symptoms and offered reassurance that she would investigate all possible causes and by a process of elimination find the best course of action. She requested plenty of tests to aid this investigation and pointed me in the direction of an different specialist to seek a second opinion and treatment for my condition. I am very grateful for her interest in my case and the way she helped.

Mr Antonios Papadopoulos

Orthopaedic Surgeon

I had a very positive experience with Mr Antonios Papadopoulos regarding my knee (patellar tendon) issue. He was professional, thorough, and took the time to explain everything clearly in a way that was easy to understand. I felt listened to and never rushed during the appointment. His assessment was detailed and he provided practical, evidence-based advice and a clear plan for recovery and return to sport. I left feeling reassured and confident about my treatment. I would highly recommend him to anyone dealing with knee or sports-related injuries.

Dr Andrew Porter

Rheumatologist

Dr. Porter spent 50 minutes with me, carefully going through all the details and asking supportive questions to fully understand my case. What I really appreciated was that he asked for all my previous pericarditis results so he could get a complete and broad picture. He also sent me for additional blood tests to make sure he sees the whole situation clearly. He advised me that he will speak with another doctor about my case, which makes him seem even more professional in my eyes. So far, I’ve had a very good impression.

John Flynn Opticians

Optometry

I wanted to send a huge thank you for the exceptional care you provided to my friend last week. We are incredibly impressed by your expertise and thoroughness in explaining the condition (Keratoconus), your guidance on further management and your prompt referral to the Eye Consultant. We are equally impressed by your wonderful team’s kindness and promptness. It’s a relief to know such high-quality care is available locally, and I’ll be sure to point my friends and family your way.

Transform Health

Physiotherapy

After seeing many people with regards to my 30 year back pain/nerve problems with no to little success, i can honestly say that Neil has been the best ive ever seen his help and knowledge has helped me unbelievably i am so much more confident than ive ever been and now hopefully have the tools to keep me on the right track moving forward i cannot recommend him enough he has given me so much more confidence So Far so good thank you

Elanic

Cosmetic (Aesthetic) Medicine, Dermatology, + 7 more

I cannot fault my experience, everyone involved in my care and treatment where kind, warm and welcoming whilst still having all the knowledge required to reassure throughout treatment Due to the of my surgery this was very reassuring as at no point did I feel overwhelmed or uninformed I would highly recommend elanic clinic to anyone considering treatment in the future I can’t thank the team enough and I still have healing to do

Miss Shan Shan Jing

Plastic Surgeon

I recently had a breast lift with dr Shan Shan and had the best experience possible, from the consultation I knew she was the right surgeon for me she explained everything thoroughly and was honest about what she could do for me. On the day of surgery she put me at ease instantly and I had no nerves going into surgery. I am overjoyed with my results it’s all I could of asked for and more, she’s amazing at what she does

Mr Dominic Coull

General Surgeon

I had an umbilical hernia and had never had surgery with full anaesthetic before. Mr Coull was professional, thoughtful and very clear about my options and how everything was going to work. I felt looked after and in very safe hands. The surgery was quick and the recovery too. Cant recommend him highly enough. Also his PA Staci! All questions answered quickly and comprehensively! A great team.

Mr Christopher Brew

Orthopaedic Surgeon

After hip replacement the leg is now as good as new and I can get back to long walks, cycling and activities I thought were no longer possible. I no longer have aches or pains in the joint and would thoroughly recommend getting it done. The first 2 weeks after the operation were painful but if you keep doing the exercises the mobility soon comes back and you will feel like a new person.

Balance My Hormones

Endocrinology & Diabetes, General Practice (GP), + 1 more

Transferred from an inferior unexperienced provider, previously not listed too as I am a low responder. Since moving to BMH quite frankly life changing, I wish I did this years ago rather than ignore my symptoms and just blame stress and work People / Dr Dan absoluteluly faultless to date Highly recommend to any man with symptoms requiring protection grade assistance

Quality Dental : Horsham

Dentistry

This was a visit for a small filling. I was apprehensive as usual at the thought of a dentist appointment, but i was made to feel at ease by the friendly staff. The wait time was very short on this day and the whole treatment from start to finish was quick and pain free. The dentist Levi and his assistant were very relaxed, friendly and professional. Thank you

Dr. Alison Wright

Obstetrician & Gynaecologist

Miss Wright was my consultant throughout my pregnancy, and her care was outstanding. I had a few complications, and she was incredibly supportive, reassuring, and knowledgeable throughout. She always took the time to explain things clearly and made me feel completely cared for. I’m very grateful for her support and would highly recommend her

VIP Hearing Solutions Eastcote

Audiology

Sara in reception has always got a warm friendly smile as soon as you enter,very kind ,helpful with any problems with your hearing aids she will sort out.I. Usually see Nick for any problems .check up who is really good at what he does kind ,puts you at your ease.I trust him so much.so glad I went to VIP .Janet Walker