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HCA Healthcare UK

General Practice (GP)

I had my varicose vein scan with Louis and honestly couldn’t have asked for a better experience. From the start, he made me feel relaxed, comfortable, and confident that I was being properly looked after. Louis explained everything in a really easy-to-understand way and talked me through the scan as it was happening, which helped put me completely at ease. The ultrasound was very thorough, and it was clear he really knows what he’s doing, nothing felt rushed, and he took his time to check everything properly. What I appreciated most was how calm and reassuring Louis was throughout the appointment. He made sure I understood what was going on, what the scan showed, and what the next steps might be, without using complicated medical language or making it feel overwhelming. The whole appointment felt professional but friendly, and I left feeling informed, reassured, and confident in the advice I was given. If you’re feeling nervous about having a varicose vein scan or don’t know where to start, I would 100% recommend seeing Louis. You’re in very safe hands.

Check4Cancer

Diagnostics & Testing, Oncology

The One Welbeck centre was immaculately clean and tastefully furnished. The waiting room areas felt more like a Hotel than a clinic which I found relaxing. All of the staff that I encountered in the Breast clinic were professional and polite. I was seen quickly. The entire process from beginning to end was very smooth and efficient. Mr Leeper is an extraordinary Consultant, he is incredibly charming, polite, personable, kind, approachable, and eloquent. I felt very comfortable speaking with Mr Leeper, and being assessed by him. When the results of my mammogram and scan were received Mr Leeper very kindly took the time to explain the results to me in detail using easy to understand language. I particularly appreciated Mr Leeper's attention to detail, and kindness in interpreting complex medical terminology in such a way that it made complete sense to me. I would highly recommend Mr Leeper. Mr Leeper's Breast Cancer Nurse was also very welcoming and professional. Thank you for delivering such excellent care.

Dr Sultan Qasim

Orthopaedic Surgeon

My foot pain started in early May and I saw a Tyneside Integrated Musculoskeletal Service physiotherapist who recommended I buy a metatarsal pad which I found reduced the pain. However, Mr Qasim, in late August, ridiculed the pad and said he would send me to a Musculoskeletal Dept at Freeman where they (a technician and a health care professional, HCP) would, he gave me to understand, provide a custom orthotic. They gave me a standard reinforced insole that increased the pain during the breaking in period. By the time I saw them in mid-November, my straight second toe had become bent and resulted in a different difficulty in walking, and (likely as a result of this bend in the first toe joint, according to the HCP, a podiatrist) the metatarsal pain had largely subsided but I was left with an altered gait.

Venturi Cardiology

Cardiology

Dr Scott Murray was clear, compassionate, and very attentive throughout the appointment. He took time to listen, asked detailed questions about family history, and did not rush the consultation. All results were explained fully and in a way that was easy to understand. He described the condition clearly, answered questions carefully, and remained professional and engaged throughout. I felt listened to and reassured. I would highly recommend Dr Scott Murray as a cardiologist.

Delamere: Private Rehab Clinic & Addiction Treatment

Holistic Therapy, Psychiatry, + 1 more

The entire Delamere team have been caring, focused and attentive. The recovery program has been detailed and aligned to my specific needs. The facility is exceptionally well looked after and the accommodation is superb. The net result of all of these factors has allowed me to focus on my recovery to the exclusion of everything else. I would strongly recommend Delamere to anyone looking to recover and rebuild their lives.

Pure Sports Medicine - Bank

Nutrition, Osteopathy, + 4 more

I am a professional rugby player in Japan and needed some external second opinion advice from James about a knee injury I received. He was extremely quick to reply and provided outstanding advice in how to tackle and go about this issue as well as going out of his way and ask for more opinions from his fellow colleagues which really helped me get my head and trust fully the injury I had picked up.

The Menopause Medic

General Practice (GP)

I had a consultation with Dr Barton today and for the first time in about 10 years I actually felt like somebody listened to me. We all know that women's health, particularly those in middle age, is not a priority for the NHS. Dr Barton has made it a priority and thank goodness for that. She is calm, professional and explains things clearly. I'm looking forward to beginning this journey with her.

New Victoria Hospital

Ear Nose & Throat Surgery (ENT/Otolaryngology), Pain Management, + 26 more

This is a hospital I tell everyone about. The private Gem where service and speed excel all the bigger bars in London with the accompanying expertise. I hope BUPA’s acquisition does not change what is the best private hospital in the cpu try and I unfortunately have been to may form London to Southampton to Oxford. Outstanding care and true real world service excellence

Optegra Eye Hospital Hampshire

Ophthalmology

I only had to wait about 10 minutes and I was called in. I saw the nurse first and answered various questions and then a further 10 minutes I went into see the doctor I have seen before. She gave me a thorough examination which included a scan. I was given new drops and some eyelid cream. I left very satisfied with my examination and treatment I was given. Thank you.

Mr Nick Maycock

Ophthalmologist

As this was my second appointment we knew where we were going. Parking was straightforward, welcomed by the receptionist. Cup of tea on arrival and after appointment were a lovely additional touch. Everyone was polite and professional throughout. I was really pleased with the results of the first appointment and have no doubt the second will recover just as well.

Dr Diab Haddad

Paediatrician

We have been seen doctor Haddad for almost 7 years, started with our eldest daughter who is now 11 and now with our 2 year old twins. He has been always very professional, listen to our concerns, do the proper tests and follow up. We are very happy to be able to have him and will continue until our kids are grown ups

Dr. Cheka Spencer

ENT Surgeon

Dr. Spenser was exceptional. We were initially nervous about our 3-year-old daughter’s adenoid and tonsil surgery, but he took the time to reassure us and explain everything clearly at every stage. He was extremely professional, kind, and reassuring throughout the entire process. I would recommend him 100%. Thanks Dr!

Mr Daniel Dowen

Orthopaedic Surgeon

This man is an absolute Saint and I cannot recommend him enough. Very professional, very approachable and very good at explaining processes and so on. I came to him for hip surgery and from the minute I saw him at first consultation I felt very at ease. I feel someone was watching over me when I got referred to him.

Mr Kuhan Rajah

Obstetrician & Gynaecologist

Mr Rajah has been wonderful throughout my IVF treatment. Honest, sensitive, knowledgeable and incredibly professional. I cannot recommend him highly enough and I was relieved to be under his care after a couple of false starts elsewhere. The coordination of care by the wider team has been an additional bonus.

Mr Ronnie Davies

Orthopaedic Surgeon

Mr Davies was truly remarkable. His explanation of the procedure was so clear. The pain I had experienced before the procedure was excruciating and had vanished completely. My great full thanks to a true professional. Christine D.

Mr Christopher Hoo

Plastic Surgeon

Mr Hoo is not only a fantastic surgeon but an absolute gentleman from my first visit to my last. I will be forever grateful for everything that he has done for me not only physically but mentally as well. Kind regards Sheila T.K.