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Moorfields Private Eye Hospital

Ophthalmology

A bad first impression: I arrived as requested at 7:30 to find no staff in Reception and the whole area in darkness! After about 10 , mins a nurse arrived to take us through to the ward. I had been told by the nurse on the phone doing the pre-op check that I was first on the list. However on the day I was told I was 6th, but suspect there were more than 5 people in front of me, as I was not taken downstairs for the procedure until 1about 11:30.. The problem for me was that I was very nervous and the unexpected delay made me very anxious. During my time in Room 19 the male nurse (?) looking after me did an excellent job, trying to reassure me as well as doing all the necessary preparation. Once I got to the operating theatre everyone was pleasant, efficient and friendly, The sedation was effective and the experience much less unpleasant that the retinal tear repair I had had at Moorfields about 10 years ago. I am now in a much better state to face the procedure on the 2nd eve in a few days time.

Spencer Private Hospital Margate

Pain Management, Audiology, + 12 more

Very happy with the set up all round. Consultant amazingly helpful in comparison. He was extremely knowledgeable and very concerned . I liked the fact that he actually listened when I explained my problem. ( Its tedious even for me to hear so I can understand the need to switch off at times)...!...but obviously extremely painful ! The actual appointment with the consultant was about 30 minutes. He examined me and advised medication for immediately and perhaps in the future. Excellent man ,so nice . I felt at ease to speak about my pain . The receptionist was so kind and the nurses are angels. I would recommend highly. Thank you Spencer Wing. Mrs B J.P.

Clarity - Coventry

Gastroenterology, Ophthalmology

There was a massive time delay in getting my discharge letter/documents After lots of emails to Binley and Coventry ( possibly some to “ differing addresses “ , I admit ) phone calls ( no call backs as promised) I eventually received an email from Binley with the discharge document attached IT WAS WRONG ! I have asked for another ACCURATE letter I feel “ a look into “ your ADMINISTRATIVE SYSTEMS should be immediately undertaken Angela said she would “ close my file “ , perhaps a shade early considering the happenings By the way your documentation quotes a 15 minute walk from Coventry Railway station to your Binley site …..,…… MORE LIKE AN HOUR ! Roger A.

Miss Shamim Umarji

Orthopaedic Surgeon

I had been experiencing tingling and numbness in the fingers of my right hand which Ms Umanji identified as carpal tunnel syndrome. At my initial consultation she gave me an injection in the right wrist which immediately relieved the sensations. Unfortunately, as predicted, the relief was temporary and a second consultation resulted in an operation to release the trapped nerve. Ms Umanji explained very clearly what to expect and her forthright and practical manner reassured me during the operation. Six weeks later the wound has healed very cleanly and I have full sensation in the fingers of the right hand hand allowing me to function normally.

Cleveland Clinic Portland Place Outpatient Centre

Gastroenterology, Anaesthetics, + 10 more

Tucked away, the clinic had a bright and airy interior. A warm welcome greeted me at the door and I was swiftly directed to reception. Unlike some medical waiting areas it felt comfortable and homely. I noted they had security was at the entrance, which was reassuring. A cheerful receptionist checked me in efficiently. The waiting area was pleasant, offering a variety of hot drinks including still and sparkling water, biscuits and snacks. I asked for a taxi on leaving and the lady at reception explained they didn’t have a direct telephone number, but would get a colleague to wave one down for me. Very thoughtful.

Mr Jack Bain

Physiotherapist

Jack has helped me manage the symptoms of Ehlers Danlos Syndrome through a tailored strengthening and fitness program. He's measured my progress over time using rep count reports and strength measuring devices as well as charting general wellbeing. We recently started adapted boxing too which I have enjoyed. I feel really supported and motivated to reach my goals. He is understanding and meets you where you are at fitness-wise, as well as pushing you to the best you can be. I would definitely recommend Jack to other people with long term health conditions like me.

Mr Vijaya Kempanna

Orthopaedic Surgeon

I attended my six month checkup. The whole experience from my first consultation to the final check has been excellent. Mr Kempanna showed expertise while being balanced with true compassion. His clear explanation and very approachable manner enabled me to have complete confidence in the operation a hip replacement. Today he gave me the good news my new hip would probably last twenty to twenty five years. What an excellent outcome.

Mr Raj Bhayani

Ophthalmologist

Mr Bhayani was excellent, he answered my concerns and described my options moving forward in a detailed manner which was kind, friendly and empathetic at no point was I rushed, no questions were to much trouble, it was a great experience from which I learned a great deal about my condition I will continue to visit Mr Bhayani and use this clinic and would recommend it to anyone with concerns about eye health. MB

Dr. Naila Aslam

General Practitioner

Dr Naila is kind, professional, and truly listens. She is helping me solve a number of ongoing health problems. She takes the time to explain the various options and their pros and cons, and allows me to choose rather than stating I must take a particular course of action. Highly recommended for those wanting to understand their health and take positive action.

Mr Jonathan Joseph

ENT Surgeon

I had a great experience with Dr. Jonathan. From the moment I walked in, I felt cared for and respected. THe took the time to listen, explained everything clearly, and made me feel completely at ease. Their kindness, professionalism, and attention to detail really stood out. I’m so grateful for the care I received, truly one of the best doctors I’ve been to.

NLM Psychiatry - Doncaster

Psychiatry

NLM Clinic in Doncaster provides you privacy of consultation. It is located quite central, however not on the main road, which means that the privacy is maintained at all times. The environment is calm and comfortable. You are offered a drink on arrival and the consultation room, despite being small is welcoming and comfortable. Highly recommended.

Kingsend Dental: Ruislip

Dentistry

I have a real fear of Dentist and i think Kingsend is different because its a converted house it does not feel clinical or sterile at all, but it is very well decorated and furnished and very clean, the staff are amazing so friendly and helpfull, my dentist is the best one i have ever had she is just delightfull, kind and caring and gentle too x

Dr. Sophie Farooque

Consultant Allergist

Dr Sophie was so patient and professional and really took the time to explain my condition and also provided me with helpful tips on how to manage the situation. She was very kind and attentive and put me at ease. I would definitely recommend Dr Sophie to other patients who need support with understanding their condition.

Dr Aamir Sajjad

Gastroenterologist

The department demonstrated exemplary professionalism by explaining the gastroscopy procedure and what to expect in a manner that was both clear and reassuring. The above inspired confidence, put my concerns at ease, and I can only say it felt like a patient-centred experience not a number/box ticking exercise.

Independent Physiological Diagnostics

Diagnostics & Testing, Neurology, + 2 more

Five stars service. I felt a bit nervous about the procedure, but Dan was very informative and professional and I felt relaxed immediately after talking to him. I had the equipment set up at home and we arranged for convenient times to both bring and collect it the following day, without disruption of my day.

Complete Clinical Care

General Practice (GP), Sports & Exercise Medicine

After struggling for years with my diabetes and NHS not listening, Dr Bavna prescribed insulin and was understanding of my condition. I've never felt better and my health has improved significantly in just 2 weeks. I'm forever grateful.