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Kingsbridge North West Hospital

Anaesthetics, Vascular Surgery, + 32 more

The hospital is run like a well oiled ship. No need to be too early, as you have an appointment time and they will take you at that time. I went 30mins early, which was an extra 30mins of nervousness I brought on myself I could have done without! The staff are friendly and efficient. There are processes in place that give assurance that the hand over from nurse to surgeon and team are strict and everyone is on the same page as to who you are and what you are there for. The recovery was peaceful and friendly. And who doesn’t like toast and a hot cuppa after fasting for hours. My next appointment was delivered by email the very next day. I know I will be nervous going back, but it won’t be because I don’t feel I am in safe hands. Thanks to everyone who looked after me, from reception to consultant and everyone in between.

St Joseph’s Hospital

Physiotherapy, Audiology, + 22 more

I had a total knee replacement and from start to present, I have been treated amazingly. All staff are amazing and simply brilliant at their job and in particular care of patients. Special mention to Salmon (Sal) who looked after me on the day post operation. he was superb, so helpful and patient. The team that looked after me immediately post op, were terrific, so kind and understanding. Mr Gillespie's pre-operating team were so reassuring especially when I was so nervous regarding the spinal block. Thank you to everyone for such superb care and attention. Although I was in tremendous pain post op, I can now reflect and appreciate who well I was looked after and especially the individual care and attention displayed by the team - very simply 'thank you'

The Horder Centre

Orthopaedic Surgery, Physiotherapy

The overall experience was excellent. As an NHS patient I felt I waited too long which affected my mental health and mobility, this wait has impacted on my recovery. I would have waited even longer if I hadn’t gone to my GP and asked for my operation to be escalated. The whole process took six months of physio initial NHS xray took a further 5 months to see the consultant then a further 4 and a half months for op. This has been a nightmare. I am however extremely appreciative of my operation and the treatment I have received during my stay at Hoarders. Also on the discharge sheet I was given a number to call for worries and questions once I got home this number was however not answered and my answer phone message was not called back.

Dr Andrew De Burgh-Thomas

Sexual Health Doctor

Andrew was incredibly patient, understanding and clearly addressed my questions and concerns. He made me feel comfortable to be open and honest and the experience has reinstalled a greater sense of faith in healthcare services in general. I suspect I have ADHD and am diagnosed with generalised anxiety and engaging with healthcare services can be very difficult for me but Andrew was genuinely the nicest Dr I have ever been seen by. If all drs where like him I would have no issue engaging with services and being open and honest. His attitude was professional, attentive and understanding and I felt I was able to be myself without stigma or judgement.

Dr Ajai Seth

Sport & Exercise Medicine Doctor

I first saw Dr Seth two years ago and recently returned in October/November 2025. He’s exceptional at what he does, and absolutely worth waiting for. As always, he took the time to explain everything properly and map out a sensible plan and next steps. What I really value is how comfortable he makes you feel—he’s generous with his knowledge and never rushed. He’s also incredibly considerate in the way he coordinates directly with my physio, which removes any risk of miscommunication on my side. Dr Seth is consistently outstanding, and I feel very well looked after under his care.

Mr Iain Macleod

Orthopaedic Surgeon

I recently visited for a steroid injection in my shoulder, and the procedure worked exactly as the Mr Macleod explained. It has been both therapeutic and diagnostic, giving me much clearer insight into my condition as well as meaningful relief. The only reason for giving 4 stars instead of 5 is that this was a relatively minor procedure. I’m sure if I were to undergo surgery and receive the same level of care, it would easily be a 5 star experience. Overall, very professional, reassuring, and effective care.

Mr Luca Sabatini

Obstetrician & Gynaecologist

I’ve had several consultations with Mr Luca Sabatini, and he has been incredibly kind and informative throughout. He always made me feel comfortable and was very patient with all my questions, providing detailed answers every time. I also had my endometriosis surgery with Mr Luca, and I can honestly give him the highest praise. The post-surgery advice and follow-up consultations were extremely helpful as well. I highly recommend Mr Luca to anyone facing similar struggles.

Mr Prashant Purohit

Obstetrician & Gynaecologist

I can’t quite describe in words how impressed I have been by Dr Purohit. He explains everything throughly, lets you into the decision making process and was always patient and kind when answering multiple questions and hypotheses I had. I was always looking forward to my visits when I knew the experience would be good. He really puts you at ease and has a wealth of knowledge about everything to do with womens health. I couldn’t recommend him enough.

Mr Jignesh Patel

Orthopaedic Surgeon

I had a full hip replacement and I am delighted with the results. I can now walk up stairs properly without any pain or discomfort and get around much easier. Throughout the process Mr Patel was very thorough and professional, pointing out possible problems that could occur with surgery as well as the benefits. I am so pleased with the treatment I received and would not hesitate to recommend Mr Patel. He is also a very nice person to deal with.

Quality Dental : Horsham

Dentistry

I'm sure it was being decorated when I visited 6 months ago. Still is. Before appointment they send forms to be completed online. No problem with that except one is for COVID asking if anybody on the family has been to a country on the government red list or been told to isolate by NHS. Neither of those things happen now. I raise it every time and nothing changes. Almost as if nobody reads the reviews. So much for "quality"

Mr Lalin Navaratne

General Surgeon

From the consultation to the end results Mr Navaratne was professional and responsive to what are wanted to achieve. I'm no longer in pain the hernia protrusion has gone and my tummy is flat. I’m so happy with the results. Having the opportunity of two consultants operating in their expert fields meant I got the best results. I would strongly recommend the Abdominal Clinic for hernia repair and tummy tucks.

The Female Health Doctor MK

Diagnostics & Testing, General Practice (GP), + 1 more

Blown away by how quickly and thoroughly I was seen. Feel a real relief already that someone has listened to all factors to really understand me and where I'm at with everything. From attending menopause talk on the Friday, to calling for an appointment Saturday, to seeing Nicky Sunday and getting a prescription. Nicky was so lovely to deal with too! Great service, thank you for helping to get me on track.

Cromwell Hospital

Paediatrics, Cardiology, + 17 more

This was my first treatment session with Mr Raf Niziol and from the outset he was warm, helpful, personable and kind. His friendly demeanour immediately put me at ease and he was patient and understanding. He explained everything clearly and thoroughly and also gave plenty of space for me to share my own thoughts and ask questions. I will be switching to Mr Niziol for all future and ongoing treatment.

VIP Hearing Solutions Eastcote

Audiology

I received excellent person centred care. I came for wax removal and discovered I had an ear infection that needed treatment first. The audiologist was very helpful and gave me a referral letter to see the Doctor and once the infection has cleared I could return to complete the wax removal . The Receptionist was welcoming , friendly and helpful from my first phone and on my two visits . Thank you

Mr Kenan Dehne

Orthopaedic Surgeon

It’s always a relaxed & positive atmosphere when seeing my lovely consultant MrDehne. I’ve just been ‘signed off’ with a good report and praise for doing so well…as you have to do your post op exercises! Before my knee replacement operation in June this year he told me step by step what would happen and assured me he’d do a ‘good job’. I have no pain at all and am now much more mobile.

TLC Rehab

Holistic Therapy, Hypnotherapy, + 4 more

I had a great experience at TLC. The therapy team, nursing team and staff are all very friendly and attentive. I felt supported and comfortable throughout my stay. The day is well structured and there is a good balance of groups and downtime. The therapy team are excellent and you really build connection with the counsellors which is unique.