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Delamere: Private Rehab Clinic & Addiction Treatment

Holistic Therapy, Psychiatry, + 1 more

Delamere has been a godsend to me. From the first moment I contact them to the final day of my stay, they were warm, professional and caring. Each and every member of staff, from the cleaning teams to the senior leaders has the best interests of guests at heart. Delamere is a caring and friendly community which focuses on the needs of the individual, but in such a way that the programme does not feel over-medicalised. The care and attention given from the nursing team is second to none and nothing is too much trouble. They explain everything to you in a way you can understand and always have time for questions or queries. The guest liaison team are approachable and helpful as well as supportive and kind. The quality of the group session is excellent and well-thought through to support you on you recovery journey. This is exemplified by the outstanding quality of therapy and mentoring I received throughout my time at Delemere. The chefs are excellent and proved a nutritious and balanced diet which is excellent quality. The team as re also friendly and welcoming. What was special about Delemere is the personal touch. Every member of staff knew your name and was happy to chat about any issues you might have at any time of day. I cannot thank the staff enough for the opportunity they have given me to get my life back on track. I wholeheartedly recommend Delemere for anyone needing their expertise and support.

Mr Javaid Ahmad Muglu

Obstetrician & Gynaecologist

I don’t tend to leave reviews but feel this is necessary. I think a lot of women out there can resonate with me when I say it can be difficult to be heard and or taken seriously when it comes to Gynecological issues we may face in our lives. Being constantly gaslighted, being told it’s just a heavy period, the pain is normal, lets do a watch and wait, prescriptions given to mask the underlying issues. For me, to describe my past medical experiences regarding this area as both difficult and testing prior to meeting Mr Muglu is an understatement. I decided to try one more time and hopefully someone would take my symptoms seriously. And I am glad I did, as I was blessed with meeting Mr Muglu. From day one, Mr Muglu listened to me when I began to give up hope in finding anyone who would, he took my symptoms seriously, was respectful, made me feel at ease as it was clear he is an expert in his field, was extremely professional and approachable. I also could see that he cares for his work and his patients which is reflective in his results. He is the very definition of excellence within his field and I will only be seeing Mr Muglu in the future where I need a gynecologist. I couldn’t recommend him enough and words cannot describe how grateful I am in relation to the surgery he did. Thankyou Mr Muglu.

Mr Amar Manandhar

Urologist

I would like to express my sincere gratitude for the outstanding care you have provided throughout my recent TURBT operation at the Heartlands Hospital in Birmingham. Undergoing surgery to remove cancer tumours from my bladder was naturally a worrying experience, but your professionalism, calm reassurance, and clear explanations made an enormous difference. Your exceptional patient care—from the way you guided me through the procedure to the attention you showed before and after the operation—helped me feel supported and confident at every step. I am truly grateful for the time you take to listen, answer questions, and ensure that your patients understand their treatment. I also appreciate the careful planning and guidance you have provided regarding my future treatments. Knowing that I will continue under your expert care brings me great comfort as I move forward on my path to recovery. Thank you once again for your skill, dedication, and compassion. I feel very fortunate to be under your care.

St Joseph’s Hospital

Physiotherapy, Audiology, + 22 more

I have just returned home after a full hip replacement. We were recommended to St Joseph’s and I can’t speak highly enough of the team and the care I received. Many things stand out. The friendly, yet professional ambience, the obviously good relations and communications across all staff. Although my visit lasted only just over 24 hours, at no time did anything feel rushed or ‘conveyor belt’. Just well organised with a feeling that I was being very well looked after. The room and facilities were first class, comfortable and super clean. The operation itself was clearly explained and went without hitch. There was a lot of experience in that room, not least of the lead consultant and anaesthetist. Recovery was also much quicker than I expected, with excellent follow on from the Physio team and 6 sessions into the future as part of the package. I would finally like to express my thanks to all the staff who have made such a positive difference for me.

Dr Mark Davies

Cardiologist

After my atrial fibrillation (AFib) diagnosis, I booked an appointment with Dr Davies at the Park Hospital. He explained the treatment options: medication, a cardioversion (an electrical reset of the heart), or an ablation. His manner and experience are second to none. He helped me understand the options and I decided upon the RF ablation using the new state of the art facility at the Park. Dr Davies and his brilliant team carried out the procedure and the ITU aftercare team were equally impressive. I’m very pleased to say it went well and heart is now back in normal sinus rhythm, and I’m expected to make a full recovery. I would have no hesitation in highly recommending Dr Davies and everyone at the Park Hospital.

Spire Norwich Hospital

Cardiology, Dental Care, + 17 more

My recent experience and the appointment with Dr Sawh before were excellent. From Charlotte to the Ella Mae Barnes location the service was genuine and authentic with a focus on customer service and problem solving. Dr Sawh and his team are always timely but my broader experience at Spire is not always so good. Charlotte is a very good professional. As was the receptionist at the Ella Barnes location. I find the service at the Spire Hospital inconsistent. There are generally long delays at appointments and I get the feeling the service from some staff are not as authentic as mentioned above. With this broader service It fees like people are operating to a script and running through a process.

Dr. Mohamed Aly

General Surgeon

I recently had my gall bladder removed and from the first meeting to the final appointment after the procedure my experience in the hands of Mr Aly was first class. His manner and the way to explain everything was simply amazing. I am not in any way medically trained neither had many experiences with regard to medical treatments. Dr Aly left no stone unturned and gave detailed answers to all my questions.. I felt so comfortable and he instilled so much confidence in the entire procedure. His vast experience in his field is clear to see and I would recommend his service to anyone looking for this kind of treatment. I can truly say he is one of his best in his field. Top class!

Dr Ehtasham Ahmad

Diabetes & Endocrinology Specialist

I cannot recommend Dr. Ahmed highly enough. He has been instrumental in helping me navigate the complexities of weight loss. He took the time to explain the various health difficulties related to obesity in a way that was easy to understand, helping me understand the 'why' behind the treatment plan. ​Dr. Ahmed is consistently polite, clear, and concise. It is evident that he is highly knowledgeable in his field, and his evidence-based approach has given me the confidence I needed to make lasting changes. Thanks to the guidance and support of the tier 3 weight management team, I have seen significant progress in my weight loss journey.

Marris Medical

Pain Management, Breast Surgery, + 5 more

I met Dr David Annan today for a neck scan, I have to say I have never met a doctor who is so caring and understanding in my whole life He made me feel so comfortable as I was nervous, he kept asking if I had any questions and answered all my questions, he even asked my son if he wanted to ask anything which was such a nice gesture, Doctors like Dr David Annan really make you feel there are nice and caring people still out there, his happy personality really shines through Keep up the good work Dr David Annan and all the best for the future If in the future I ever need to see a Dr for my neck will only be you

Concierge Medical

Coaching, Diagnostics & Testing, + 5 more

Dr Oliver was absolutely wonderful. From the moment he arrived, he was friendly, calm and incredibly reassuring. He took the time to listen properly, explained everything clearly, and made what could have been a stressful situation feel very manageable. The service was impressively quick and efficient, yet never felt rushed. Dr Oliver was compassionate, thorough and genuinely kind, which made a huge difference. It’s rare to feel so well looked after, and I wouldn’t hesitate to recommend him to anyone seeking prompt, professional and caring medical attention.

Mr Khalil Razvi

Obstetrician & Gynaecologist

I met Dr Razvi for a second opinion as I was very anxious about the procedure I needed to have. From the first appointment he was very patient with me, he answered all my questions/concerns (and there were quite a few!), and he was able to explain all the options that I could choose from. In the end I decided to have the procedure done by Dr Razvi and I am so pleased that I chose him. I would not hesitate to contact him again if I required any further medical advice in the future and I would 100% recommend. Very kind, professional and good bedside manner.

UK Vein Clinic - Glasgow

Vascular Surgery

The experience overall was good once seen by clinical staff. Had to wait 15 minutes after planned appointment time, 30 minutes in total after being told to be there 15 minutes before appointment. I understand than clinically time may run over, but there was no communication which would have been useful. I wonder if specific reception staff for the vein clinic would be helpful. Waiting area would also benefit from coffee machine for relatives waiting.

RTN Mental Health - Right To Choose

Diagnostics & Testing, Psychiatry, + 1 more

I had a google meets with Frankie. She was very empathetic, as understandably the conversation was a very emotional and reflective experience for me. That said, the patience and tone in which Frankie approached the questions directed at me was always in a professional and kind tone. Time was allowed for breaks and the whole process was clear as to where and what was required. Frankie was lovely and put me at ease.

Newmedica Worcester

Ophthalmology

I was pleasantly surprised about the efficiency of Newmedica Worcester. I had only used NHS services prior to my NHS Newmedica appointments for cataract removal on both eyes. I was seen very quickly after referral by Specsavers Malvern. Each appointment went flawlessly. I also had laser treatment in my right eye. All staff were friendly and professional and I am very grateful to be able to see clearly once more.

Mr Minhal Chatoo

Orthopaedic Surgeon

I visited Mr Chatoo last year and have been under his care for the last 16 months. Mr Chatoo was extremely professional and took the time to understand how the injury impacted my day-to-day, and recommended suitable corrective measures in order to help me restore my quality of life. I am very grateful and looking forward to testing out the unloader brace and get back to physical activities.

Dr. Sheeraz Janjua

Optometrist

Always very reassuring to have a thorough eye check and test. Everything is always explained with clarity. I feel confident if there were any concerns it would be shared in a sensitive way again with clarity. I enjoy the visits as I feel at ease and it is good to catch up as there are mutual interests in family members and care is shown.