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Hormone Health

General Practice (GP), Obstetrics & Gynaecology

When booking the consultation with Nick Panay, the earliest available date was 2 months in advance. I was required to pay the full £395 under pressure at time, being told that the consultation would be lost unless I paid by 5pm. My understanding that this appointment would be for specialist, in-depth input tailored to a complex clinical history. Given that context, I was disappointed that the consultation felt limited to a reiteration of guideline-based recommendations, with little opportunity to explore causation, individual nuance, or the specific questions I had prepared. At several points during the consultation, I felt that my questions were closed down rather than explored, and the overall tone felt more directive than supportive. Given my long and complex medical history, I had hoped for a more compassionate and collaborative approach. Instead, I left the consultation feeling unheard and dismissed, which was distressing. I had hoped for greater depth and collaborative discussion, particularly in light of the significant upfront cost. I was given no additional value beyond what I already knew and was told in any case, that I required a further consultation to finalise a treatment plan. I have been in contact with the practice and explained that the consultation did not meet the reasonable expectations set by the cost, structure, or positioning of this service. I appreciate that since, I have received a considered response from the Practice Manager and the consultation and fee are being reviewed.

Dr Farah Rehman

Oncologist

Dr Rehman is exceptional! In this meeting, as in all the others, she demonstrated an in-depth knowledge of the issues and her communication was excellent. She always brought us into the solution by helping us understand her prescription choices and the rationale behind them. Further, she paid attention to what we had to say about the symptoms etc. and importantly, also our state of mind and opinions. This was particularly reassuring. When she couldn’t give us exactly what we requested or suggested, she always helped we understand why and then provide more suitable alternatives. She came up with some treatment suggestions that we weren’t initially keen on but on further reflection, realise those may actually be perfect. In this meeting, as with all the others, she demonstrated, professionalism, knowledge understanding and empathy. And it’s perhaps her empathy and care that have always stood out the most, and given us that needed reassurance throughout the process.

Mr Anshul Sobti

Orthopaedic Surgeon

I would like to provide some positive feedback following our recent experience, Mr Sobti's PA, whose name I unfortunately do not have, was extremely helpful and efficient. She arranged a virtual appointment with Mr Sobti on Friday 12th December at short notice and ensured my daughter was seen promptly so her care was not delayed over the Christmas period. She also made sure an MRI slot was available that same Friday evening if required, and organised a follow-up appointment for Monday 15th December. This meant we were able to receive a diagnosis and treatment plan very quickly, which we greatly appreciated. Mr Sobti was also excellent. He explained everything clearly and was calm and reassuring throughout the consultation. Overall, we received a very good level of service and felt well supported throughout the process.

Appi Clinics Hampstead

Acupuncture, Physiotherapy, + 2 more

I attended Luiza’s group classes initially and then moved on to 1-to-1 sessions once I was heavily pregnant. She has an incredible ability to modify exercises to suit each person’s individual needs, even within a group setting. Her attention to detail, precision, and ability to make subtle adjustments made a huge difference to my strength and mobility throughout pregnancy. On top of that, she’s a genuinely lovely and caring person, which makes such a difference when you’re navigating pregnancy. It’s easy to see why her classes are always booked weeks in advance. Her physiotherapy background really shows and adds an extra layer of confidence and safety to everything she does.

Kingsbridge Private Hospital Belfast

Anaesthetics, Cardiothoracic Surgery, + 37 more

I have had multiple appointments and a procedure with kingsbridge, the administration staff are honestly the worst i have came across. From not being able to get through to messed up appointments it is shocking for what you charge in a private hospital. The reception staff at ballykelly are also horrendous. When visiting the hospital i was standing at the reception desk for 10 minutes before i was attended to whilst the receptionists were cursing and slagging off other staff and patients. I would really hope this feedback is taken seriously because I myself will not be back in kingsbridge as a patient due to the outcome of all of this!

Raynaud's Clinic

Rheumatology

I had an extremely positive experience attending the Raynaud’s clinic. I was given ample time during the appointment and never felt rushed, which made a real difference. I felt genuinely listened to and involved in the conversation throughout. Louise Parker was extremely knowledgeable and took the time to really understand my symptoms and concerns. Together we unpicked my individual triggers, which was both reassuring and informative, and we agreed a clear, tailored plan moving forward. I left the clinic feeling more confident in managing my condition and would highly recommend this service to others.

Mr Kuen Yeow Chin

Plastic Surgeon

I am writing to provide positive feedback following my recent treatment for Basal Cell Carcinoma. I would like to express my sincere thanks to Mr Chin, who performed my surgery. From the outset, the care I received was exemplary. The procedure was explained clearly and thoroughly, which helped put me at ease and ensured I fully understood what to expect. Mr Chin’s professional and reassuring manner made a significant difference during what could otherwise have been an anxious experience. I felt well supported throughout the entire process and confident that I was receiving excellent clinical care.

Dr. Adam Daneshmend

General (Internal) Medicine

Doctor Adam is extremely friendly professional and goes the extra mile . I wish that NHS would take him as a role model once hiring consultants . Last year I had an appt with another Consultant Dr C and it felt like a telling off appointment rather than medical consultation, I felt that I am speaking to my dad ( May be he didnt like me ). However Dr Adam is the best honestly , he even seen me earlier than my time , and he was smiling joking which put patients at ease , keep up the great work you are doing and please let other staff take a leaf of your book 😀 👍

Mr Nick Kametas

Obstetrician & Gynaecologist

I had an excellent experience with this doctor during the birth of my baby. He was extremely professional, attentive, and always took the time to explain everything clearly. He was consistently available to answer any questions and made me feel supported throughout the entire process. My birth experience was truly beyond my expectations. Thanks to his care and reassurance, he helped me overcome the difficult memories of my first birth with a different doctor. I cannot thank him enough for everything he did for me.

Mr Raghuram Boyapati

Oral & Maxillofacial Surgeon

Mr Boyapati has been absolutely brilliant from the very start of treatment to currently, 3 monthly reviews. He is always courteous, professional and very patient, explaining everything and giving us time for any questions. From before surgery and throughout, he has been so supportive to my husband and indeed our whole family and my husband owes his life to Mr Boyapati's skill, consistent care and time.

The Salisbury Practice

Clinical Psychology, Psychology, + 1 more

I can’t thank The Salisbury Practice, and in particular Dr Steve Holmes, for the excellent support and help towards managing my chronic pain. The care and kindness shown towards me was amazing and I have greatly benefited from seeing Dr Steve. The Practice is a calm and reassuring place where I was always welcomed with warmth and compassion. I would highly recommend The Salisbury Practice.

Mr Chrysostomos Dimitriou

Ophthalmologist

My appointment with Mr Dimitriou couldn't have gone better. His manner was professional and personable, which helped to put me at ease. He got straight to business with the tests, explaining the results, and what the next steps would be. I was extremely anxious and tearful coming into the appointment, but I left feeling assured my condition was in good hands.

Albion Dental : Brighton

Dentistry

From the Receptionists welcome then the Dental Assistant taking me to the Dentist Aaron John , then Aaron John fitting my teeth for me was so Professional yet Friendly! I have always been wary of Dentists but Aaron John put me at ease by explaining everything to me. I think Albion surgery is terrific in all honesty I would recommend 100%

New Victoria Hospital

Ear Nose & Throat Surgery (ENT/Otolaryngology), Pain Management, + 26 more

A very calm, reassuring and friendly atmosphere. The New Victoria also had the necessary scanning and blood testing facilities just a few steps away from the consultation rooms. The hospital is well served by the 57 bus route but also has facilities for dropping patients off and also limited parking.

Fitzrovia Suite

Obstetrics & Gynaecology

The midwives truly are the stars of this place. Incredible help, warm and caring, went above and beyond to support, advise and help, whether for mum or baby - and keep spirits up when things got challenging. No request was too big or small, always met with a smile and very kind and friendly.

Professor Jemima Mellerio

Dermatologist

Professor Mellerio was extremely diligent in diagnosing my condition and suggesting a future treatment plan. This was conveyed in a clear manner for me to understand and she was extremely polite and forthcoming to answering any questions that I had.