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Fitzrovia Suite

Obstetrics & Gynaecology

My experience at the Fitzrovia private maternity suite at UCLH was exceptional from start to finish. The room's were spotlessly clean, comfortable, and calm - exactly what you hope for during such an important emotional time. The food was genuinely excellent, with a great variety of choices, which made a real difference during recovery and long days on the ward. Most importantly, the staff were absolutely amazing. From the midwives and healthcare assistance to the catering team, every single person was kind, caring and professional. The midwives were extremely knowledgeable and always on hand to support and reassure, no matter the time of day. Nothing ever felt like too much trouble. What truly stood out was the continuity of care even after discharge. The midwives remained available to support me with breastfeeding and post cesarean aftercare, which was invaluable and made me feel supported well beyond my stay. I cannot fault the Fitzrovia private maternity suite at UCLH. The standard of care, compassion, and attention to detail where outstanding, and I would highly recommend it to anyone considering private maternity to care.

Newmedica Newcastle

Ophthalmology

I was greeted by an amicable, polite & efficient receptionist on arrival and shown to the waiting room where member of the theatre staff would come for me and explain what would happen next. Kate introduce herself and on knowing I have profound hearing loss made sure that I understood everything. She prepared me well with the required eye drops and made sure I understood the process that would happen in theatre. Having escorted me into theatre she introduced me to Mr Shafiq, the surgeon and the other theatre staff. Mr Shafiq is very approachable and explained clearly what was going to happen. During the procedure he talked me through what he as about to do and what I would see. He was very reassuring throughout the whole procedure which took about 10 mins. He explained clearly about the eye pad, the eye drops etc and Kate made sure that I had understood this before she escorted me to the waiting room. Overall, an excellent team and excellent care; even better than I'd expected because of my profound hearing loss.

Dr. Sreekala Seepana

General Practitioner

My consultation with Dr Seepana has been absolutely amazing. At no time did I feel hurried or feel like I was wasting her time. Dr Seepana spent time explaining reasons behind my symptoms and a range of treatments that have never been offered to me before by my own GP. It was such a relief to talk to a Doctor who did not dismiss my symptoms, but understood and listened. Her responses were kind, caring and showed a level of empathy that I have not experienced before when speaking to health professionals regarding my menopause symptoms and how it is affecting my life. Dr Seepana is so knowledgeable and it’s clear that women’s health is her passion. I left her surgery feeling empowered with knowledge and the hope that I no longer needed suffer. Thank you Dr Seepana for such an amazing consultation.

St Joseph’s Hospital

Physiotherapy, Audiology, + 22 more

My experience of the hospital was very good. The staff were amazing especially Jayne on Day surgery and David at the ward at night. The only downside that came to my attention is being told that there was no lactose free milk for my tea. The lady, I did catch her name, told me that she wasn’t aware of my overnight stay. She asked me if I was aware that I was staying overnight and I replied ‘yes’. She then went on to ask if I had put it in my forms prior to attending and I said yes. She kept on going on it wasn’t her fault she had been told. A bit of advice would be that she overshared. She clearly sorted the problem as the following morning someone had picked up the milk and I had it with my tea.

Moorfields Private Eye Hospital

Ophthalmology

I have recently had two procedures within two months, plus outpatient appointments. All members of staff, from receptionist to nursing staff to consultants, were extremely polite, and nothing was too much trouble. I have had two separate consultants, and they were extremely knowledgeable and put me at ease, as I was quite nervous. Their secretaries were very friendly each time I rang through, and nothing was too much trouble. The outpatient department is very modern and spotless. I was very impressed and grateful that so many different eye examinations were performed on me. The in patient department is also spotless, and my meal after my operation was delicious!

Mr Mark Farndon

Orthopaedic Surgeon

I had an outstanding experience under the care of Mark Farndon . From the initial consultation through to follow-up, he was consistently reassuring, professional, and very approachable. He took time to explain everything clearly and thoroughly, ensuring I fully understood my diagnosis, treatment options, and recovery, which gave me complete confidence in his care. I never felt rushed and always felt listened to and supported. His follow-up care was excellent, and he was readily available to address any concerns, which was hugely reassuring. I felt genuinely cared for throughout and would highly recommend him without hesitation.

Dr Gregory Sebepos-Rogers

Gastroenterologist

My gastro consultant, Dr Sebepos-Rogers, gave me ample time during my appointment today to ask overdue questions, and he explained matters to me in detail. It is very important for a patient to be able to trust a physician and to feel that everything is explained well. During my 2 week stay in hospital, I really had not been given enough facts about my condition despite asking, and therefore I was very anxious to be seen today. He will also follow it all up with a letter in the next few days. I felt fully understood by Dr Sebepos-Rogers and value him highly as my consultant.

Spencer Private Hospital Ashford

Pain Management, Audiology, + 11 more

Experience OK but to have to travel 80 mile round trip with 24 hrs notice was stressful, for the pre-accessment which I had to ask for, as not arranged. If I had been told on the information letter that if I was taking antibiotics I would need to have 4 weeks clear before I could have my procedure, this would have prevented me from excepting the procedure date I had been given. Therefore would have given the date to someone else. I had two weeks notice of my procedure which is OK if all information had been given to me. Find the administration side lacking. Lovely staff. .

The Royal Free London Private Patients Unit

Cardiology, Cosmetic (Aesthetic) Medicine, + 18 more

1)I found the signage to the main lifts and to Lyndhurst rooms confusing. There should be signage in the ground floor lift lobby saying which departments are on which floor. I have been complaining about this since 1971. 2)The excellent group portrait of the Royal Free consultants in about 1970 which used to be on the ground floor but has now been removed to the 12th Floor no longer has the key saying who they are. This is a digrace and an insult to the memory of a fine group of men (and about ten women), The key should be found and reinstated immediately.

Spencer Private Hospital Margate

Audiology, Cardiology, + 12 more

It was a little overwhelming as I was expecting to discuss fitting a coil and whilst that was mentioned, I was advised about having surgery which was unexpected. I found myself agreeing to the surgery despite not knowing much about it. The risks were not explained and I didnt find out how the procedure would be executed or potential recovery time that might be required. I feel a bit confused about whether this is the right course of action or not. I was not pleased to receive a letter that claimed the risks were explained to me, when they were not.

The OrthTeam Centre

Imaging (Scans), Neurology, + 6 more

Positive perks - the waiting room had adjustable height chairs meaning I didn't have to struggle getting in and out of chairs! Dr Chinoy didn't judge me, or make me feel rushed or that I was an inconvenience (something I have grown accustomed to from the nhs). Despite my symptoms not fitting in with his specialities he recommended a colleague who he feels confident would be able to meet my needs. Although private care is hard on my wallet as a self funder, the advice, treatment and service I received overall made it more than worthwhile.

Mr Andreas Baumann

Orthopaedic Surgeon

I recently underwent shoulder surgery due to a ligament injury . My experience of Dr Baumann was excellent he has a friendly personable approach and his expertise in this field is clear to see - he listened to my concerns and gave me clear explanation of the causes of the symptoms I was experiencing- talked me through what he would be doing during the operation and prepared me for post operative care - I’m very grateful for his support throughout - a thoroughly nice man !

Mr Aamir Zubairy

Orthopaedic Surgeon

I recently had a consultation with Mr. Aamir Zubairy regarding ongoing pain and stiffness in my big toes. From the moment I arrived, he was professional, approachable, and attentive, taking the time to listen to my concerns. He carefully reviewed my X-rays and examined my toes, explaining everything in a way that was easy to understand. I left the appointment feeling reassured, well informed, and confident about the next steps in my care.

Mr Salil Achyut Umranikar

Urologist

Such a wonderful doctor. He completely put my daughter at ease and made her comfortable as she was very nervous about being there! He is obviously extremely smart and knowledgeable and I was so pleased to see him as he understood the problem, which was due to a persistent UTI in my 4 year old daughter, and knew how to treat it correctly. Absolutely brilliant - couldn’t recommend him highly enough.

Mr Keith Smith

Oral & Maxillofacial Surgeon

I can’t rate Mr Smith enough. He explained everything about the procedure to myself & my daughter. She was really grateful that he even drew a diagram for further explanation. He went above & beyond to arrange suitable appointments & liaised with the orthodontist to work together successfully. Follow up care & phone calls were also really appreciated.

Dr Simon Campbell

Gastroenterologist

I have very recently seen Dr Campbell and had the Endosign procedure. The entire process was incredibly easy. It was quickly and efficiently booked, and all information I received was very thorough. The procedure itself was very easy – it was quick and painless and there were no after effects at all. I thoroughly recommend this service