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OSD Healthcare

Pain Management, Acupuncture, + 47 more

In August 2025, due to the long delays at Luton and Dunstable, they offered for me to be seen as an NHS patient at One Stop (OSD) Clinic at Hemel Hempstead, where I was seen by Dr Mittel. Following a consultation, he advised that I be referred back to L&D for a hysterectomy (he could not do overnight procedures at his clinic) and prescribed Ryeqo, a medication that suppresses ovarian function and includes HRT. However, I was not provided with a NHS prescription for Ryeqo, as Dr Mittel did not have the necessary NHS prescription pad and advised that it must come from an NHS consultant. I have since discovered that my GP is unable to prescribe Ryeqo and that this must indeed be handled by a hospital consultant. I am unable to afford this medication privately, as it costs approximately £100 per month. With no consultant to prescribe the medication on the NHS, I am therefore left without treatment and unclear as to whether I am even on the waiting list for a hysterectomy. To add to my distress, my interactions with Dr Mittel have been upsetting. During our initial consultation, when I asked about potential side effects of Ryeqo, he responded inappropriately by laughing and comparing the risks to getting on a bus or plane. He failed to explain that only a consultant could prescribe the medication on the NHS, and I had to research this information myself. He also failed to talk me through any of the potential side effects which again I have now researched myself. At a subsequent appointment for a hysteroscopy, when I attempted to raise my concerns about still not being able to get the NHS Ryeqo prescription (as advised by his secretary), he dismissed the issue, saying it was not the right time to discuss it. Instead, he began venting his frustrations about NHS inefficiencies and his personal issues with parking as a consultant. This unprofessional and inappropriate behaviour left me extremely upset and in tears just prior to undergoing the procedure. Although he later apologised, stating he was “stressed,” this is not the level of care I expect or deserve as a patient and I wonder if I was his private patient as opposed to an NHS patient his manner would have been the same.

Cleveland Clinic Portland Place Outpatient Centre

Gastroenterology, Anaesthetics, + 10 more

I am deeply concerned with Dr Murray’s assessment of my medical history and his reluctance to understand the fact that mast cell activation syndrome has particular effect of lungs and bronchial functions. Dr Murray advice yesterday was that I have to fo to physio therapy to learn how to breath. I will obviously follow this advice and then in times of crisis when I will not be able to breath properly, have urticaria and swelling I will have to follow Dr Murrray advice and breath in and out. Dr Murray said that I am wheezing from larynx. You can ask Dr Pattle when I came to see her in spring I was covered all over in urticaria and I was wheezing. I do not think that Dr Murray is working won a regular basis with patients like myself and maybe its best if he cont help to say that he can’t help instead of saying that I do not have a problem with breathing when I have. I sent him several letters from various specialists yesterday. Maybe he shud read them before jumping into incorrect conclusions

Moorfields Private Eye Hospital

Ophthalmology

Last year I had the cataract in my right eye removed in Moorfields Private Eye Clinic. The consultant, Mr Vincenzo Maurino, was calm, professional and very kind. He immediately put me at ease. I felt strongly I could place complete trust in his care. Everything was explained clearly, and the whole process was handled with such skill and reassurance. A few months ago, when my optician told me that I needed the cataract removed in my left eye, I didn’t have any hesitation and booked an appointment with Mr Maurino at Moorfields. Once again, the care and professionalism were outstanding. Everyone on the staff was so good and helpful. The nurses were very kind, efficient and thoughtful. They even offered tea and biscuits afterwards (perhaps the best biscuits I’ve ever had)! Very soon after the surgery, my vision has improved so much that the world has become clearer. I am very grateful for the wonderful treatment I received.

Dr. Dipa Jayaseelan

Neurologist, Neurosurgeon

I chose to see Dr Jayaseelan having read her biography on the BUPA app. From the moment we met and Dr Dipa introduced herself, I felt completely relaxed and happy to be in her care. We discussed how the condition had developed, the requirements that I had in terms of her opinion as to my fitness to return to work and ongoing treatment and medication. Throughout the consultation, absolutely everything was explained clearly and in plain language. I really can’t tell you how professional the whole experience was and I left the hospital in no doubt whatsoever that I was in excellent hands. Finally, just over an hour later, I received a written report of the consultation plus a letter that I’d requested for employment purposes.

Mr Naveed Yasin

Orthopaedic Surgeon

I saw Mr Yasin for an appointment following a spinal procedure. It was really nice that he recognised me in the waiting room. His manner is calm, friendly and very supportive. He showed me the x-rays of the procedure and explained everything that he had done during the procedure. I was delighted to be able to tell him that, rather than before the procedure when I was unable to walk any distance, I am now able to walk upwards of 15000 steps with no pain. I'm thrilled with the outcome and very grateful that I was lucky enough to come under his care. He has made a huge difference to my life and I can't thank him enough.

Montrose Health Group

Psychiatry, Psychology, + 1 more

I went in to Montrose after struggling with the group situations and the mix with male and female. I felt the experience of being able to share my deepest darkest secrets one to one was extremely therapeutic. The therapy I got was second to none and the food was cooked fresh each day with my one to one member of staff. Having lived with food intolerances my whole life the staff couldn’t have been more accommodating to my dietary needs. All in all a tough experience but the chance for me to grow emotionally was successful. All in all I’m a satisfied customer and would highly recommend. Thanks again team. 🙏

Spire Leeds Hospital

We were anxious about our daughter Abigail going under anaesthetic but put completely at ease by the friendly and professional team. Mr Moor gave a detailed description of the procedure and we particularly liked that our daughter was given the choice of IV or gas administration of anaesthesia. Nurse Jen provided exceptional care and was kind and compassionate throughout. Aftercare advice on discharge was very thorough. The ward was spotlessly clean and food very good.

Moira Wong Orthodontics

Dentistry

We moved from the US a couple of years ago and found Moira Wong after several bad experiences with other London orthodontists who recommended treatments at odds with our previous doctor and medical friends. Dr. Wong has done a wonderful job treating two of my children, who have both undergone different versions of braces and spacers. Her dentistry staff has also offered superb care to all four of my children. I would definitely recommend this practice.

Coriel Orthopaedic Group

Orthopaedic Surgery

Mr Wilkinson was highly recommended to me regarding bunion removal. An appointment was arranged quickly and efficiently and I found him to be very professional and easy to talk to. He explained the procedure and addressed my concerns. His support team are caring, professional. and sympathetic. I recently had bunions removed on both feet. I have been supplied with an after-care pack, pain relief medication and ongoing care is being provided.

Mr Sohail Ahmed

Ophthalmologist

Mr Ahmed treated me for the removal of a basal cell carcinoma from my lower left eyelid which also affected the outer corner. This required the removal of a significant section of my eyelid and later reconstruction by Mr Ahmed. It was a conducted with great skill resulting in an outcome that I can only describe as superb. Family members were unanimous that the reconstruction was an unqualified success being almost invisible.

Mr Fevzi Shakir

Obstetrician & Gynaecologist

Cleveland Clinic London provides outstanding care, and Dr. Shakir in Gynaecology is exceptional. He is knowledgeable, compassionate, and takes time to explain every step of treatment, making a difficult condition like endometriosis much easier to manage. The clinic’s facilities and staff are first-class, creating a smooth and reassuring experience from start to finish. Highly recommended.

Mr Ahsan Akhtar

Orthopaedic Surgeon

I received an amazing and personalised care from Mr Akhtar, when I had sustained an injury at work. He has been so supportive and discussed all the options and was very patient to listen to my concerns. I always felt was in very good hands. Thank you for looking after me.I would recommend him for anyone having any issues with their shoulder’s or upper limb issues.

Mr Richard Husicka

Obstetrician & Gynaecologist

I recently underwent a hysterectomy and repair, performed by Mr Husicka. I was a little nervous due to other health issues but he offered reassurance and ensured I understood everything both prior to the procedure and following it. He was professional but kind throughout and I would highly recommend him.

Dr Francesco Lo Monaco

Cardiologist

It was a pleasure meeting Dr Lo Monaco. From the initial consultation, tests, and subsequent follow up, Dr Lo Monaco and his team were excellent, dealing with me and my health concerns in a both a professional and friendly manner. I would highly recommend Dr Lo Monaco for any heart health concerns.

Mr James Crinnion

General Surgeon

I was impressed by Mr. Crinnion’s impeccable manners, genuine empathy and clear explanations. The examination was thorough and highly professional, which felt reassuring throughout. Communication was excellent, making the entire experience both comfortable and confidence-inspiring.

Essex Private GP

Cosmetic (Aesthetic) Medicine, Diagnostics & Testing, + 2 more

May have been an older building but it was clean, tidy and staff very welcoming. I know I was paying for it but it was so nice to see a doctor who had the time to discuss not just my problem but any other niggles. The doctor was very polite, professional and knowledgeable.