Find your trusted Doctor

RTN Mental Health - Right To Choose

Diagnostics & Testing, Psychiatry, + 1 more

Communication is not at all a strong point of RTN diagnostics. I was told, I , as-well as my designated persons had to fill in online questionnaires . It took several communications for the questionnaires to be sent out to them . My brother who was the main person and only relative RTN wanted to fill in my developmental questionnaire never has received any communications whatsoever despite them telling me they had sent it to him several times. One of the problems I faced was that I do not have any living relative or friend who knew me in childhood, apart from my brother, but he is 3 years younger than me, so in light of this I was instructed to fill in my background questionnaire myself , to the best of my ability as he would be less likely to know the answers. I was also requested to send in further evidence including a medical summary report , school reports and my personal symptom observations. I had school reports from juniors through to secondary school so I proceeded to send those in to the requesting email . This turned out to be wrong because when I chased it up they said it should have been sent to different department/email , and it had not been subsequently forwarded to them. I was not informed of the correct email previously. This obviously delayed and wasted time. Finally I was told that RTN had everything they needed to move forward with the assessment. I was told it would take 3 months to get the final appointment with the psychiatrist who would go through my adhd outcome report With me. after three months I had not heard anything so I had to chase RTN to see when I would get an appointment. When I was finally given an appointment it was cancelled the afternoon before by the psychiatrist stating they required my brother to fill in the background form (they had told me to fill in ) he still to this day has not received it. It was frustrating so I put in a formal complaint because I had taken unpaid leave as a carer to be able to attend my appointment which they cancelled last minute giving an excuse that frankly did not stand because they had been informed about my lack of family to fill in my developmental form months beforehand. When I eventually got my appointment the psychiatrist I was allocated was changed again and then I was informed my report had not been written out completely by the assessor and therefore some of the one hour allocated was going to have to taken up by him having to ask some questions that he said he needed to make the assessment. He also said that it would have been easier if he had my school reports. I informed him that I had sent them as requested twice. He had to search online to find them., he basically was unprepared for my adhd review. He read the school reports to me during my appointment. It seemed to me that it was all being done on the fly. One thing I also noticed is that I seemed to be assessed (in my opinion) according to male adhd symptoms/criteria. I donot feel that RTN have managed this whole procedure efficiently nor professionally. They lack good communication cancel appointments last minute and arrive at the final adhd report review unprepared. I feel the whole process has been made unnecessarily stressful. From start to finish it has taken one whole year. I chose RTN diagnostics as part of the nhs right to chose. I would not recommend.

Practice Plus Group Hospital, Barlborough

Considering i am a private patient very Dissapointed. 1. I was contacted after making the initial appointment asking where i had my MRI scans. I gave the lady all details only to be contacted again the next day stating they could'nt locate them. I then gave them more comprehensive details and was assured if any issues i would be contacted. I attended the practice for the consultation on 27/11/25 only to be told by Mr. Bacon we could not proceed as he did not have my scans. I proceeded to to ask for the pre med tests during which an anneasatist was very rude to me because unfortunatly i have a needle phobea. 2. Prior to the operation i rang to ask that during the operation day is there somewhere for my partner[ ie. in the ward room etc] and informed yes. She was informed on arrival at 6.30am with me that she was not allowed on the ward until 6pm . We had travelled 80miles to the hospital that day. If we had been informed prior too alternatve arrangements could have been made for her.

North Wales Eye Specialist Centre

Ophthalmology

I arrived circa 15min before my appointment time as requested and was greeted courteously by the reception staff before being lead to an examination room to undergo a basic check of my eyesight and health check/questionnaire. On retuning to the waiting area I was almost immediately greeted by Mr Bhargava. The consolation was just 5min after the appointment time, which is excellent. The consultation was thorough and very professional, Mr Bhargava has a very good manner and following questioning and examination explained all the parameters relevant to my condition. Mr Bhargava then went on to detail treatment and advice in a concise but detailed way covering all aspects very well. I left feeling that the visit was well worthwhile and that I had been treated well in all aspects of the consolation. I would have no hesitation in recommending Mr Bhargava to friends and colleagues.

Spencer Private Hospital Ashford

Audiology, Cardiology, + 11 more

I attended Spencer Ashford Hospital which was easy to find and was able to park nearby in the carpark using a Blue Badge displayed. Access was at ground level with no steps. Reception staff greeted me straight away and booked me in, provided necessary to complete my procedure. Toilets were easily accessed just off Reception and there is a water machine free. All staff including the medical team that I saw were engaging, jovial yet professional. The atmosphere was calm and relaxing with about three patients waiting. Mr Georgios Papadopoulos explained the procedure that I was undergoing in depth and was unrushed and very calm and inquired whether I had questions. His team were as fantastic ensuring that I was at ease throughout. At no point did I feel under pressure to leave after the procedure.

Mr Riaz Agha

Plastic Surgeon

I couldn’t be happier with my experience with Mr Riaz. From the very first consultation he was professional, reassuring, and took the time to explain everything clearly, which instantly put me at ease. The surgery itself went smoothly, and the care I received throughout was excellent. I’m absolutely thrilled with the results of my breast enlargement — they look amazing and very natural, exactly what I hoped for. Mr Riaz’s skill, professionalism, and attention to detail really show in his work. I’m so grateful and would highly recommend him to anyone considering cosmetic surgery.

TMC (The Menopause Consortium) Midlands

Obstetrics & Gynaecology

Apart from a reception that were unaware of their visitors - the building and facilities were excellent. Dr. Bradley is a practitioner who has a broad grasp of all areas of HRT treatment. Her extensive knowledge makes you feel very confident about the decisions you make with the doctors assistance. She is never rushed and allows extensive discussion about past and present research. I am extremely impressed by her professionalism. I left after my consultation feeling I had explored all the areas I had questions about but came away with a lot of new information.

Vision Scotland Edinburgh

Ophthalmology, Optometry

From my initial enquiry about Refractive Lens Replacement surgery, through my surgery and aftercare I have had excellent care from Vision Scotland. Everything was clearly explained and the surgery has left me with the desired result, 20/20 vision with no glasses needed. The only (slight) negative difference here is a greater need for good light when reading at night or close work. The procedure was pain free and I have had no complications. I am looking forward to enjoying the results for (I hope) many years to come. Thank you to all staff involved with my care.

Sussex Wellman Clinic

Diagnostics & Testing

I can’t recommend David highly enough. I went in feeling 'off' and he was able to confirm that exactly how I was feeling was reflected directly in my blood tests. It was such a relief to have my symptoms validated by the data rather than feeling like it was all in my head. He explained the results clearly and started a treatment plan that has been life-changing. I’m now feeling in great health, with a huge boost in my motivation and overall energy. If you want a doctor who connects the dots and gets real results, David is the one to see.

Dr. Kit Wu

Neurologist

Dr Kit Wu has been exceptional. In just three months, she has thoroughly investigated my condition and identified that my long-standing symptoms, previously diagnosed as "migraine" was actually the result of a stroke. I am now receiving the preventative treatment and clinical support that had been missing for the past few years. Dr Wu is approachable, listens carefully, is highly thorough, and has excellent clinical connections. I am extremely grateful for her professional care and expertise.

Mr Iain Macleod

Orthopaedic Surgeon

Mr Macleod recommended and undertook my treatment - resulting in the best possible outcome for my broken arm and damaged shoulder. He was professional, polite and also just did that little bit extra which made all the difference during my treatment and to my overall experience in what was a stressful and difficult time. I can’t recommend (or thank) him highly enough, and feel the end result would have been different (less movement/less pain, etc.) if I had seen a different consultant.

Dr Arvind Vasudeva

Cardiologist

Dr V had already obtained and assessed relevant documents relating to my stroke and subsequent investigations and took time to carry out his further investigations which were helpful and raised some key issues with regard to ongoing monitoring. He explained things especially well and I gained further understanding of my conditions. I did not feel rushed and sensed a concern to ensure best treatment which went beyond the purpose of the assesment in hand.

Dr. Amitabh Thacoor

Plastic Surgeon

Dr Thacoor performed a minor surgical procedure on me at Kingston Hospital yesterday. I was impressed by both his deft skills as a surgeon and his warm, empathetic manner. He explained things clearly and fully, making sure I understood what was about to happen and the minor risks involved. He answered all my questions which left me feeling seen, heard and reassured. The procedure itself was quick and painless. All in all, a great experience.

Mr Rajesh (Raj) Kucheria

Urologist

I saw Mr Kucheria regarding a recently diagnosed concern and his explanations and suggested treatment were extremely clear. After an ultrasound, I had a follow-up consultation and he calmly took me through the (thankfully good) results as well as making suggestions for management of my condition going ahead. His manner is very relaxed and calm and that is exactly what is needed when you are asking a medical professional for advice.

Wello

Cosmetic (Aesthetic) Medicine, Dental Care

My husband and I pay a monthly subscription to Wello which entitles each of us to two full treatments a year. The treatments are first class, very comfortable and also reassuring as any problems will be pointed out. We like the feeling of really clean teeth, the excellent advice we are given on teeth and gum health - the all round experience, in very attractive surroundings, is to be highly recommended

Mr Edward Massa

Orthopaedic Surgeon

I was referred to Mr Massa by another consultant who felt that my surgery was too complex for him, due to a pre-existing medical condition. Mr Massa was completely confident that he could provide the surgery I needed, and explained the extra measures he would take in theatre. Thanks to his expertise I feel as though I have my been given my life back again. I cannot recommend him highly enough.

Mr Stephen Andrews

Urologist

Mr Andrews has looked after my bladder for more than 10 years and through 3 episodes of minor surgery. I have found him professional, able to make good personal contact and prepared to listen to the patient. I very much hope you will continue to accept me as a patient for the foreseeable future.