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Practice Plus Group Hospital, Shepton Mallet

Ear Nose & Throat Surgery (ENT/Otolaryngology), General Surgery, + 5 more

Admin efficiency Things didn't get off to a great start when there seemed to be an issue regarding what my insurance would cover, even though I had received two confirmations from the insurer over the phone and one confirmation by email. I felt a bit like a criminal and that I was lying about the treatment being covered. In the end, the insurer had to phone Practice Plus direct to sort it out, because no-one would believe that I was telling the truth. I've never come across this problem before at the Spire or the Nuffield. Usually the admin trail works very smoothly. Cleanliness The carpet in the waiting area is dirty and is covered in tea/coffee stains. There were pubic hairs on the toilet seat in one of the toilets by the waiting area. Not great at all. Waiting Time I am a private patient and I usually use the Spire in Bristol or the Nuffield, which run to time. My appointment for an injection was 30minutes late. Unacceptable. Staff To be fair, some of the staff are lovely. But some of the staff are downright rude. When I went to speak to one of the receptionists after waiting for my appointment for over 20minutes, I simply asked to check that I was on the system. The answer "yes". Oh I said, it's just that I haven't been called yet. Is there a delay? The answer "yes" - and a roll of the eyes to say "yes and your problem with that is??" I have to have another appointment at some point, so let's hope that my next experience is better.

OCL Vision London

Cosmetic (Aesthetic) Medicine, Ophthalmology

I had LASIK surgery with Allon Barsam yesterday, and I couldn’t be happier with the results. My vision feels unbelievably clear, almost like seeing through the eyes of a superhero. Allon guided me through every step of the procedure as it was happening, which made the entire experience feel calm, safe, and reassuring. The surgery was genuinely painless; there was one brief moment of discomfort that lasted no more than 10 seconds, and he calmly counted down the seconds so I knew exactly what to expect. My eyes stung a little afterwards, but after a short nap I woke up feeling completely fine. If you’re considering laser eye surgery, I can’t recommend it highly enough. It was one of the best decisions I’ve ever made. Thank you so much to Allon and the team at OCL.

Nuffield Health The Holly Hospital

Ear Nose & Throat Surgery (ENT/Otolaryngology), Gastroenterology, + 10 more

I want to share my sincere thanks to the entire team at Nuffield Health for the exceptional care I received during my recent surgery. From the moment I arrived, the staff were incredibly attentive and helpful. They were constantly checking on me to ensure I was comfortable, and they never made me feel rushed; they absolutely made sure I was feeling good and stable before they let me go home. The facility itself was impressively clean, which made me feel much more at ease, and I was pleasantly surprised that the food was actually great! The kindness and professionalism of the team made a stressful situation so much easier to handle. Thank you for taking such wonderful care of me.

Mr Vasileios Minas

Obstetrician & Gynaecologist

Mr Minas carried out a full hysterectomy for me. The operation went very well; the only pain I experienced was immediately after waking in recovery, and this was promptly managed with additional pain relief. I had no further pain and felt fantastic throughout my recovery, which is a testament to the excellent procedure carried out by Mr Minas. He was always professional in his approach, and both he and his team were extremely easy to contact and always very quick to respond. Thank you all for making the entire treatment a positive one for me.

Miss Sarah Saqib

Obstetrician & Gynaecologist

The doctor was very friendly throughoit the consultation and procedure. She immediately put me at ease and listened carefully to my medical history . She explained the procedure and how that I was in control if i felt any discomfort. During the procedure both the doctor and the nurse reassured me about what was happening and due to their friendly and relaxed manner the procedure was completed quickly and with minimal discomfort . After the procedure the doctor discussed aftercare and answered any questions I had

Mr Tarek ElGamal

Orthopaedic Surgeon

I saw Dr Gamal for ongoing pain at the back of my heel that was making walking & wearing shoes difficult. He explained the problem clearly & recommended keyhole surgery. The surgery went really well & my recovery was smoother than I expected. The heel pain that had been bothering me for so long has now settled & I can walk comfortably again. I felt well looked after from start to finish and would happily recommend him.

Tajmeel Clinic

Anaesthetics, Cosmetic (Aesthetic) Medicine

During my most recent visit, Dr Khalil carried out a thorough hair transplant check-up, carefully assessing progress and results. We then discussed the option of PRP treatment as a potential next step to further support hair health and optimise long-term outcomes. The review was calm, professional, and reassuring, and the team at Tajmeel Clinic made the experience smooth and comfortable throughout.

Professor Dariush Nikkhah

Plastic Surgeon

Dariush & his team at the Royal Free saved my hand via Free flap after a crush injury & I owe so much to everyone from Dariush & his team, to the nurses on the ward for aftercare, to the lovely team at Mount Vernon plastics to the hand therapists. Dariush is so supportive every consultation, he makes me feel confident & at ease. He truly is a genius & a gentleman.

Well Life Clinic Cobham

Allergy Medicine, Clinical Genetics, + 12 more

I needed to have several inoculations for travel to high risk areas. It is possible, but not cost-free, to get this done on the NHS with lots of planning, delays, and waiting for appointments. Or get them all done in one go, here, seamlessly, for a little more cost. Doctor, staff, practice, whole experience all first rate.

Wellbeing Clinic

Cardiology, General Practice (GP), + 4 more

Unfortunately I had to wait for 40 minutes to be seen. This was disappointing as I had changed the time of my appointment in response to a request from the Oaks. The staff were very pleasant as was Dr Tang. No problem there. The waiting area was too small and cramped.

Dr Mugilan Anandarajan

Paediatrician

Professional and friendly . Made us and our child feel comfortable from the time we walked into dr Mugilan's consultation room. Explained everything in a way my child could even understand. Very happy with the overall consultation and follow up care

Thames View at Charing Cross Hospital

Respiratory Medicine, General Surgery, + 39 more

I had appointments on 7/01/26 is was appointment time is 7 30 am I still wait till 12 pm for laser surgery prostatic keep longtime staff is wasn’t friendly expect dr urology time like reception and nurses is wasn’t nice speaking up make nose

Real You Medical Aesthetics Clinic

Cosmetic (Aesthetic) Medicine

Dr Kathryn tells you exactly what to expect, how a procedure will be done, is clear about downtime and does not overpromise. She also follows up even on weekends and bank holidays to ensure that you have the best care. Totally recommend!

Dr Steven Miller

General Practitioner

Dr Steven Miller provided an exceptional service. His manner is kind and considerate. He listened carefully and provided reassuring and respectful advice and treatment. I can highly recommend him.

Mr Ross Kenny

General Surgeon

I had a very positive experience. Dr. Kenny was kind, attentive, and took the time to listen and explain everything clearly. I felt respected and well cared for. Highly recommend.

Mr Sujith Konan

Orthopaedic Surgeon

My appointment was on time. Dr Konan was very professional, explained everything to me clearly