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GenesisCare Birmingham

Oncology

Upon arriving at Genesis care I was impressed by its warm, friendly and immaculate environment. The little touches like a jigsaw for patients to work on and the endless offers of coffee and biscuits were appreciated. The Staff and radiographers were incredibly professional and so very pleasant. They quickly put my mind at rest. They were really focused on making sure I was ok during the whole treatment journey. While undergoing treatment I got to meet a Penny Brohn counsellor which was very much appreciated as cancer and its treatment can be a very challenging time. Last but not least the addition of a fleet of drivers that took me to every appointment, waited for me, and drove me home was a real comfort. The drivers, like all the staff, were so friendly and chatted to me in a way that relaxed me and helped me feel calmer upon arrival. Cancer is a tough journey but everyone at Genesis Care made it much easier in so many ways. I cannot recommend the entire team, that make it work flawlessly, highly enough.

Dr Usamah Jannoun

Sport & Exercise Medicine Doctor

Dr Jannoun has taken his time to understand my issues and also to examine me thoroughly, he took his time in our consultation to go through my worries and concerns but also ran several tests with me to understand my issues. He took on bored my worries and went about and beyond to accommodate. Dr Jannoun referred me for an MRI and I requested another MRI which he was happy to approve as I had concerns about my mid back. Dr Jannoun provided me with options based on my MRI and referred me to specialists and advised me on all the risks regarding procedures. I went for my procedure for an epidural and it is safe to say I was in safe hands. The Dr walked me through the process and was not as bad as I imagined. I am currently on my road to recovery but it is safe to say I wouldn’t have been here without Dr Jannoun.

Dr Rohan Jagathesan

Cardiologist

I visited Rohan due to having had chest pains for approximately a week and wanted to get an expert opinion. The reason I chose to see Rohan is because back in 2023 I was discharged by our local A&E having been told I had indigestion. I saw Rohan the following week and his diligence led to the discovery of a blocked left anterior descending artery and him fitting a stent. Because of this, Rohan is the person I trust the most with anything heart related and this was the usual positive experience with him taking the time to gather relevant information before discussing what the potential issue could be and any required/possible treatment paths. I may not have been here to write this review were it not for him so as far as I'm concerned there's none better.

HCA Healthcare UK London Bridge Hospital

Gastroenterology, Respiratory Medicine, + 11 more

Due to my individual circumstances there was some confusion in relation to payment and that spilled over onto me personally as well as causing stress across the whole procedure at the outset. This was resolved but exposes the fact that some attention needs to be paid to the way things are looked at and handles when the circumstances fall outside of the general conventions of the service provided. In the end it was all sorted out but the initial confusion and stress could have been avoided. I have no complaints but was a bit surprised at the apparent chaos at the outset. I have no idea if any one aspect was to blame, I think it was probably general confusion in relation to gaps in communication between the parties involved in payment etc.

Kingsbridge Private Hospital Belfast

Vascular Surgery, Breast Surgery, + 37 more

The initial consultation was an evening appointment and I considered it to be expensive. The consultants fee (Dr Kadhim) was £250 (equating to £1000 per hour) Administration fee £35 (for what) and an e.c.g which took all of 5 minutes was £111. Total £396. I was promised by the consultant that Cardioversion would happen before my holiday in mid December but received excuses from admin staff why this could not happen. I kept pestering and eventually received notice at 3.00pm the day before that Cardioversion would occur at 07.30 the following morning. The actual Cardioversion went without hitch, the consultant Dr Menown and his staff were excellent, facilities were good, food was ample and all went well. So do not take no for an answer.

OSD Healthcare

Anaesthetics, Audiology, + 47 more

I was seen at breast clinic as a precautionary investigation I was nervous but I was met with such friendly natural staff which instantlymmade me feel at ease i was checked by the Dr then sent for a mammogram and then aent for an Uktrasound scan I am pleased to report that everything was normal and no concerns I thanked the dr profusely when he told me that everything was normal and i spoke highly to him about my having all the results within the time i was there I cannot thank you enough and thank the NHS for sending me there as I would not have ever wanted to wait for breast cancer screening results so to have them on the same night was so reassuring Thank you a nmillion times S

Mr Sujaya Dheerendra

Orthopaedic Surgeon

Fantastic consultant - very patient, explained everything carefully and listened to me (which was very important for me due to previous issues). Dr Sujaya looked at my shoulder/ neck problems wider, took time to analyse a lot of MRI scans and never rushed with anything - I felt I got all needed attention. I came with neck/ shoulder pain but he also helped me with checking the status of a disc which popped 2 years ago and was treated by his colleague in the past. Great professional and I fully trusted his expertise and grateful for very calm and warm communication (which helps a lot during stressful situations). If any more problems, I will definitely come back to the same consultant.

Harley Row Clinic

Child & Adolescent Psychiatry, Coaching, + 5 more

I am writing this review after my second video link conversation with Dr. Jeczmien. He didn't make me feel inadequate which enabled me to open up to him. It has taken me years to admit to myself that I needed help and I have finally found and taken the first step to hopefully stop chasing my tail and start to lead a normal life. If this review helps you to also take the first step to reach out for help I am over the moon for you. I was diagnosed as dyslexic at the age of 8years - I am now 46 years old. I didn't want another label but at least I now know I am ADHD a whole weight has been lifted and I am looking forward to try to have an organised life in the future.

Spire Hartswood Hospital

Weight Loss & Bariatric Surgery, Allergy Medicine, + 20 more

It was a really welcoming and professsional. Ms Ray was very friendly and welcoming. She put my daughter as ease. There was a slight confusion with the xray as my daughter didn’t realise she was meant to drop the form round to the x Ray department so we were waiting in the main reception for a while before I asked how long it would be. However it was quick to get the xray and bloods. My only issue was the parking. There were so many areas for consultants, disabled, oncology, staff, which is understandable but it meant we had to drive around 3 times to find a space.

Mr Edward Massa

Orthopaedic Surgeon

From the minute I first walked into Edward Massa's office he made me feel at ease. He explained everything in a way I could understand. This experience carried on throughout my admission for surgery and aftercare. He talks to you more like an old friend than some random patient. I had full hip replacement and was walking with crutches the next morning - although I had done pre-op exercises I feel this was down to Mr Massa's expertise in his field of work. I cannot recommend him enough - I may need another hip replacement at some point and wouldn't want anyone else.

Delamere: Private Rehab Clinic & Addiction Treatment

Holistic Therapy, Psychiatry, + 1 more

From the surroundings to the therapists, mentors,guest liaison, nursing, kitchen and cleaners the welcome, friendly approach is like a massive hug. The cohort that I’ve had the pleasure of sharing my journey makes settling in and feeling welcome so much easier. There is no judgement here, from the moment you enter, the detox plan is in place, the accommodation is spacious, clean, modern and super comfortable. Nobody speaks or treats you like a patient, it’s a ‘family’ feeling where you trust the people around you to do everything they can to help you, and they do!

Clearcut Physiotherapy Battersea

Hand Therapy, Paediatrics, + 4 more

I had an urgent issue with my back and Ms. Aamina Saeed was able to book me in right away. She was incredibly professional and attentive from the moment I arrived. Her massage, cupping, and use of the power gun were all excellent, and she immediately understood where my trigger points were without me having to explain much. I felt truly cared for and in very capable hands. She is efficient, skilled, and highly knowledgeable. I’m very grateful for her help and would highly recommend her to anyone in need of physiotherapy.

Dr Dalbir Sohi

Paediatrician

We had such a great experience with Dr. Dalbir. She asked many questions to understand our three-year-old’s slow weight gain situation and to build a complete picture. She thoroughly explained her thoughts and the reasons behind the tests she ordered. She also called us with the results and went through each line to explain everything, making sure we understood as much as possible. Dr. Dalbir is a very dedicated doctor, and her patience and attention to detail gave us a lot of confidence. We cannot recommend her enough!

Mr Christopher Hemmerdinger

Ophthalmologist

Mr Hemmerdinger has provided an outstanding care for me from my very first consultation through to the surgery and the follow-up reviews. I am truly grateful for his professionalism, expertise, friendliness and the confidence he inspired throughout the entire process. His dedication has made a meaningful difference, and I deeply appreciate everything he has done for me.

Associate Professor Alex Day

Ophthalmologist

I was welcomed and guided throughout by his assistant Aurelia Larca a very pleasant and competent young lady who made me feel at home within the clinical surroundings, as a preamble to meeting Prof.Alex Day who had been recommended to me by a neighbour and who provided indeed a very matter of fact explanation/suggestion as to my operation.

Dr. Majeed Jawad

Paediatrician

Dr Jawad was very understanding, respectful, professional, patient and explained everything to both of us ( me and my 13 year old Daughter) He got to the bottom of what was wrong where other services didn’t, we can’t thank him enough for his time and expertise. Would 110% recommend.