Search and find a trusted Doctor

Cleveland Clinic Portland Place Outpatient Centre

Anaesthetics, Cardiology, + 10 more

I am under the care of Prof Nathan. As I have had slightly abnormal PSA results, Prof decided to repeat a Prostate MRI from 2 years ago to check all was well. The MRI itself was the usual CCL at its best, couldn't be happier. The results from the latest PSA blood test was on MyChart in hours. The MRI report was not. I did wonder if this was because there may be bad news and I received a message to say Prof would telephone me on Friday 17th October at 0800 BST a few days hence. I waited an hour after this time had passed before contacting OP myself. Your OP were great and were very embarrassed. They then found out that Prof was unwell but nobody thought fit to tell me. I got a message to Cherelle saying Prof was indeed unwell but he would phone at 1200 BST. By 1220 again nothing, no contact at all on phone or My Chart message and now I am getting very anxious so in desperation I contacted Prof Whitby (my GP) by My chart message. She responded within minutes saying not to worry, she had seen the scan and it was all clear. I had heard nothing from Prof Nathan at all or cherelle, who I believe had by now gone home but clearly hadn't left my care with anyone else. I was worried about Prof Nathan as this was all very unusual. I got in contact with Prof Whitby, my GP and she responded immediately and reassured me my MRI result was clear. I was greatly relieved but I am mysitified why the Prof could not have at least let me know that there was nothing to worry about, even via message on My Chart, the scan was fine and we could talk anytime about the details. The poor communication (which is SO unlike the Cleveland) unnecessarily heightened my existing anxiety. I realise I am being the classic worried well but when you are nearing 65 you do begin to think its a matter of when not if. I am so sorry that Prof N was unwell. I feel sure that it was not something trivial so I wish him well but surely he is not the first Doctor to take ill and for a hospital as outstanding as CCL I would expect to have fail-safe procedures in place so patients are not unnecessarily left on their own and increasingly worried. This is the very first time I have not scored straight 5 for every part of my experience at CCL and I feel sure it is a one off. Hope this is helpful feedback

Cambridge Heart Clinic

Cardiology

Access was via an intercom not fit for purpose. Distorted. The private health care access was through the NHS reception. Front desk polite but not interested in me; I’m expecting a much more customer friendly response. On arrival at private care reception down corridor much better. Front desk welcoming, knowledgable, and helpful. Reception bright and clean. Two bad points: a) television - remove immediately- it’s dreadful having to listen to the rubbish on it. b) noisy customers talking loudly. I suffer from ptsd and noise is an issue. Signage requesting that it is a quiet space would be very helpful. Receptionist found be a quieter spot - very understanding. Excellent. Appointment started on time, again very important. Excellent technician (Echo): expert, very good comms skills. A very pleasant experience. Please note the use of the word “customer”. You sell services that are consumed by customers. The sooner hospitals regard those that consume their services as customers the better. Delight your customers.

Spencer Private Hospital Margate

Audiology, Cardiology, + 12 more

The appointment I had was disappointing. I have been waiting a number of weeks to discuss an MRI with a specialist in gynaecology, when I became slightly tearful she demanded that I had ‘emotional support’ handing me a paper towel for your hands go wipe my face. I stated that would make me uncomfortable and that I wanted to support myself and she informed me that the appointment could not continue if and we would need to re book it (after waiting for many weeks in chronic pain) so I accepted her brining someone external in so we could finish the appointment. The person she bought in proceeded to come in and out of the room constantly getting leaflets which was not any sort of emotional support for me. The doctor continually referred to my history of anxiety as an ‘issue’ and did not have any sensitivity when discussing mental health especially in connection to physical illness. The way she used my history of anxiety was inappropriate and lacking in understanding.

Dr Ankur Gulati

Cardiologist

I was very fortunate to meet my consultant Dr Gulati at the QEH Woolwich who carried out my first coronary angioplasty PCI which went off smoothly a month ago. I had another artery that needed the same procedure. The artery in question was severely blocked. I was delighted when Dr Gulati advised me that I was eligible to have ground breaking treatment at St Thomas Hospital that uses a new device. He clearly had my best interest at heart and I was very happy to give my consent to this treatment on trial. I had the procedure a week ago and I have healed up well and there have been no issues since. I have felt much more energy since having the treatment; the artery that was severely blocked is now working again well and I feel so much better. I think I hit the jackpot meeting Dr Gulati along with his team. I cannot praise him highly enough.

MUMS - Midlands Ultrasound and Medical Services

Allergy Medicine, Breast Surgery, + 31 more

My acupuncture appointments at mums were with Zahra, I have had about 6/7 sessions with her, every week or 2 weeks. I have noticed a huge improvement in symptoms of chronic back pain and stress levels, I have fibromyalgia and these appointments have really allowed for me to notice and learn my triggers, emotional or physical. I have been able to talk to Zahra about my experience of the week at each appointment and talk about the changes I’ve seen not only in lower pain levels but in mental clams and clarity too. This in turns will aid my fertility journey as the body and nervous system has regulated greatly and my menstrual cycles have developed a healthy constant rhythm in terms of length and flow. I would recommend this to anyone that was struggling with issues similar to mine.

Professor Nikhil Vasdev

Urologist

I cannot speak highly enough of Professor Vasdev. From the very first consultation through to my prostatectomy and recovery, he has been absolutely fantastic. He took the time to explain every step of the process clearly and in a way that made me feel fully informed and at ease. What really stood out was his availability and dedication — he’s been responsive via email and telephone virtually around the clock, which gave me tremendous reassurance during what could have been a very stressful time. Professor Vasdev combines exceptional surgical skill with genuine compassion and professionalism. I feel incredibly fortunate to have been under his care and would wholeheartedly recommend him to anyone in need of urological surgery.

Mr Nicholas Morris

Obstetrician & Gynaecologist

I would like to express my heartfelt thanks and gratitude to Mr Morris for his exceptional care and support in treating my vestibulitis. When I first came to see him, I was struggling not only with the physical pain but also with the stress and uncertainty of wondering if I could ever get better. The condition had such a hold over my life, making me lose trust in my own body and had a real impact on my mood and wellbeing. Thanks to Mr Morris's expertise, guidance, support and reassurance, I'm now free of pain and the constant worry that came with it. It's such a relief to feel like myself again.

Mr Olumuyiwa O. Olubowale

Breast Surgeon

I recently had a breast augmentation with Dr Olu and I couldn’t be happier with the entire experience. From the very first consultation he was warm, professional, and incredibly knowledgeable. He took the time to listen to my goals, answer all of my questions, and explain the procedure in detail, which immediately put me at ease. My follow up care has been great, It’s clear he genuinely cares about his patients and takes pride in his work. I’m so grateful I chose him, and I wouldn’t hesitate to recommend him to anyone considering breast augmentation or cosmetic surgery.

TMC (The Menopause Consortium) Nottingham

General Practice (GP)

My appointment was with Dr Natasha Davidson. She was so friendly and really helpful to me. She helped me like no other doctor has. She has sent my GP a letter to prescribe the medications Metformin and Provera. I have been to so many appointment explaining that I have no periods but no one has helped me until Dr Davidson. She also explained in detail PCOS for me and discussed my fertility issues with me. She has said I should book in for an Ultrasound to check the lining of my womb. She made sure I left the appointment with all questions answered. Thank you so much

Mr David Cumming

Orthopaedic Surgeon

Mr. David. Cumming was outstanding in every way shape or form my surgery was an extreme success and I am now recovering very well three weeks postop in his own words. I am ahead of progress and I do feel this in a sense in myself and I have to slow myself down to avoid overdoing it. Before my surgery discussing options through all the way to surgery and postop he has explained things very clearly and is very empathetic towards his patients I appreciate everything he’s done as it’s been completely life changing for me. So thank you very much!

The Ü Clinic

Cosmetic (Aesthetic) Medicine, Dermatology, + 5 more

I would first like to say it was SIMPLY MAGIC ! Fantastic Operation by Mr Gok Ratnarajan on Both Eyes which i would recommend to others. The process was easy and both eyes were done in only 40 mins. Mr Gok Ratnarajan the surgeon was clear with his communication and has a professional calming approach explaining each step clearly. Also, the Team were professional and clear on processes and further post operation steps. Finally i wouldn't hesitate in recommending Mr Gok Ratnarajan and his team.

Mr Jonathan Bird

Orthopaedic Surgeon

My follow up 2 weeks post surgery. Quick. On time. Explanatory. Couldn’t ask for anything else. Jonathan is an amazing surgeon not just because he is one of the best but also for his calmness and reassuring nature. This was my fourth knee surgery, the second by Jonathan. This time a complex ACL revision. I would highly recommend Jonathan to anyone in need of an orthopaedic specialist. Thank you, Jonathan.

London Gynaecology - Richmond

Obstetrics & Gynaecology

I had the opportunity to attend an appointment at the newly opened clinic and couldn’t be more impressed. From the moment I arrived, everything was exceptionally well-organised and efficient. The staff were warm, welcoming, and made me feel completely at ease. The level of care and professionalism was outstanding. I highly recommend this clinic to anyone seeking expert, compassionate gynaecological care.

Moira Wong Orthodontics

Dentistry

I recently visited Moira Wong Orthodontics for a dental check-up with Dr. Amir Taheri. He carried out a filling treatment on one of my teeth, and the whole experience was excellent. The procedure was completely painless, both during and after, and everything was handled smoothly and professionally. Thank you, Dr. Taheri, and the entire team for your outstanding care!

Mr Syed S Naim

Orthopaedic Surgeon

Mr Naim is a patient and lovely guy, and obviously an excellent orthopaedic surgeon. He explains everything really well and even though I am only five weeks post surgery, my original pain has gone and I am getting back movement and function that I didn't have once I became bone on bone. I can't thank him and his team enough.

Dr Aisan Ghaemian

Psychologist

Working with Dr. Aisan has been a transformative experience. She helped me understand my depression in new ways and supported me in developing healthier coping strategies. I feel more resilient, balanced, and hopeful about the future. Thank you for your dedication and care throughout this process.