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Cleveland Clinic London

Anaesthetics, Cardiology, + 10 more

The appointment with the specialist gastroenterologist and blood test, reception, bookings etc was fine, no wait, quick, efficient and friendly. All very good. The MRI was another story. I have shared my feedback with the experience team. See below. How are your staff performing procedures on patients trained? The team I was handed over looked more like students under training with no supervision, it was scary to be left alone with them for an MRI. Are you cutting costs so that no doctors are available on the day of my procedure? I have been better taken care of by the NHS ! I have just had the worst experience for what should have been a simple MRI procedure. The team I was handed to were unable to find a suitable vein to perform the dye injection. They tried several times, I asked to call someone else to try, the man who arrived didn't manage either and it was even more painful, they ended up harming both my arms. There were no doctors available. I insisted to see one. They said we could maybe do the MRI without the dye solution injected in my arms. They asked me what I wanted to do?! I replied I was not a doctor and the decision was not with me as I have no idea what it involves. Finally after waiting for over 20mins in a freezing room, with just a light layer to cover me, a doctor arrived. He said we shouldn't do an MRI without injecting the dye solution. Eventually he managed to do the needle procedure very well and easily and it was not painful at all. He left straight after. The MRI happened but no explanation was given to me by the team, who looked more like "in learning students with no supervision", I just prayed they actually knew what they were doing but I was very doubtful... no feedback on how it went, how long left during the MRI, when the results would be coming etc. I had MRIs with HCA in the past, a totally different experience. Doctors seem to be good at Cleveland but the staff I met yesterday was undertrained and there is obviously a management / administration problem. NHS does better on some instances. We pay a fortune for these types of clinics, this is shocking. I will never trust this place for any further procedures handling my health and body.

Dr Deepti Cheema

Obstetrician & Gynaecologist

I recently underwent surgery under the care of Dr Cheema and her team, and I cannot speak highly enough of the exceptional standard of professionalism, expertise, and genuine compassion I experienced throughout the entire process. From my very first consultation, Dr Cheema took the time to explain every step of the procedure with clarity and patience. She made sure I understood the options available, the associated risks, and what I could realistically expect in terms of outcomes and recovery. Her ability to communicate complex medical information in a way that felt approachable and reassuring immediately put me at ease. On a personal level, Dr Cheema demonstrated empathy and attentiveness that truly set her apart. She listened carefully to my concerns, never rushed the conversation, and made me feel like an active partner in my own care. In the days leading up to the operation, her calm and confident manner helped relieve much of the anxiety I was feeling. Post-operatively, the follow-up care was equally outstanding. Dr Cheema checked in regularly, monitored my progress closely, and offered practical advice to support my recovery. Any questions I had were answered promptly and with genuine concern. Thanks to the collective skill and dedication of the team, my recovery has been smooth, well-managed, and far less stressful than I had anticipated. Overall, my experience with Dr Cheema and her team has been nothing short of excellent. Her blend of professional skill and personal warmth made a challenging moment in my life significantly easier. I am deeply grateful for the care I received and would wholeheartedly recommend her to anyone seeking surgical treatment delivered to the highest standard. Thank you Sunita W.

Dr Peter Hill

Nephrologist

I met Dr. Peter Hill at the Cleveland Clinic on 29th November 2025. It appeared to be a very busy clinic, but Dr. Hill took his time to see me. Dr. Hill was extremely professional and focused . He took a comprehensive medical history, performed a meticulous clinical examination, and carefully reviewed all previous investigations by by Urologist and GP which I had sent across to Rosie in advance. Dr. Hill provided a clear and detailed explanation of my kidney situation and set out an appropriate plan for ongoing monitoring. He took my my parents medical history into consideration and relevant blood markers to be included for me, promptly arranging a specific scan. His manner was calm, respectful, and reassuring throughout. This was one of the most thorough and patient centred consultations I have ever experienced. I would not hesitate to recommend Dr. Hill to anyone seeking expert nephrology care.

Mr Rikki Mistry

Plastic Surgeon

I would like to take the opportunity to thank Mr Mistry for the fantastic surgery that he performed on my right thumb. I am now pain free in the right thumb and it is in a much better position after many years of discomfort and being told nothing could be done . I could not fault my treatment from start to finish at the Spire Alexander Hospital. One thing that would just make it absolutely perfect is if in the coming months it would be possible to consider having the hand therapist attached to the Alexandra so that the procedure is started and finished at the one Hospital. Whilst MCH hand therapist we're very quick and helpful it was very difficult getting in touch with them if you had a problem with the splint etc . I do think that it would just help to make people feel a lot more secure if as I say it was all under the one Hospital.

Mr Nadim Aslam

Orthopaedic Surgeon

I had a robotic hip replacement in October (six weeks ago). I felt informed about the process from my first appointment with Mr Aslam. He was always extremely professional. I felt I could ask any questions I had and he would put me at ease. My operation went very smoothly. I was never in very much pain or discomfort following the operation. Mr Aslam came to visit me both before the operation along with the anaesthetist and he also came to visit me shortly after the operation . I felt very supported and confident. I had follow up appointments at two and six weeks and again Mr Aslam took time to answer my questions, showed me the X-ray of my new replacement and informed me of what I could now start doing. I may need my other hip replacing next year and will not hesitate to return to Mr Aslam .

Dr Soumit Singhai

General (Internal) Medicine

Wonderful Dr!! Great experience with Dr Singhai and his team in Harley Street. Friendly, patient and informative with my 90 year old father. Diagnosed with Lewy Body Dementia (LBD, which we suspected) mixed with some elements of Alzheimers and Parkinsons. Positive appointment and he can now start some medication to help the LBD. £2500 for an all day appointment inc MRI brain scan, bloods and Diagnosis discussion. We would have to wait probably a year on the NHS for the same service, but we achieved everything in less than a week. Well worth the money. Thanks to everyone on the team.

Spire Hartswood Hospital

Weight Loss & Bariatric Surgery, Allergy Medicine, + 20 more

I recently returned to Spire Hartswood Hospital for my post-hip replacement follow-up, and I was once again very impressed with the level of care. The staff were attentive, professional, and genuinely caring throughout my visit.. Everything ran smoothly and on time , and I felt well looked after from the moment I arrived. The facilities are spotless and comfortable, and the aftercare support has been excellent. I’m extremely pleased with my recovery and grateful to the entire team at Spire Hartswood for their continued professionalism and kindness!

MUMS - Midlands Ultrasound and Medical Services

Sonography, Pain Management, + 31 more

am African and originally from Africa. Today, the young lady who took my blood was extremely kind and very professional. As we were talking, she was friendly, respectful, and welcoming. I was truly impressed by her attitude and the way she treated me. When she inserted the needle to draw my blood, I barely felt anything — she clearly knew exactly where the vein was and performed the procedure with great skill. If people in this world were all like her, the world would be filled with endless happiness.

Dr Maja Uherek

Oncologist

It really was an excellent consultation, Dr Uherek had allowed plenty of time to explain to my wife and I every aspect of my forthcoming treatments, and answer all of our questions, she provided further guidance on diet and exercise, including special deals on gym membership through McMillans. The doctor also went of other aspects of my health and provided useful guidance. I can’t remember the last time I felt that totally satisfied after a hospital consultation.

Real You Medical Aesthetics Clinic

Cosmetic (Aesthetic) Medicine

I had a facial mole removed by Dr Kathryn at the Real You Clinic and it went really well and healed up without a scar. The whole process was very straightforward and her bookings clerk was super efficient. I recommend Dr Kathryn as she is professional and experienced with a lovely manner and a beautiful clean clinic.Although I live locally to the clinic I would travel here as the service I received was excellent.

Cromwell Hospital

Allergy Medicine, Audiology, + 17 more

This was my first treatment session with Mr Raf Niziol and from the outset he was warm, helpful, personable and kind. His friendly demeanour immediately put me at ease and he was patient and understanding. He explained everything clearly and thoroughly and also gave plenty of space for me to share my own thoughts and ask questions. I will be switching to Mr Niziol for all future and ongoing treatment.

Miss Iranthi Meththananda

Obstetrician & Gynaecologist

Went to see Miss Iranthi with some issues that I have been experiencing for a while and she was very attentive, listened to my problem and made me feel at ease. Miss Iranthi talked me through the next steps and gave me leaflets to further my knowledge on what’s next, I thought that was very good as sometimes I tend to forget what had been discussed. Overall a very good appointment today. Thank you.

Mr Sam Jain

Orthopaedic Surgeon

I was seen ahead of my appointment time. Mr Jain observed me walking to his consultation room, an important observation following hip replacement . The consultation was carried out with respect for me. I was not rushed in any way and able to ask questions. My xrays were shown and discussed with me. I can't rate Mr Jain high enough. Excellent .

Royal National Orthopaedic Hospital Private Care

Orthopaedic Surgery

The Hospital was probably the best I have been in for an operation. Everything was clean and well organised. The staff were very friendly and professional. I felt confident that all the different elements were working together efficiently. The food was very good. I cannot think of anything which could have done better.

Vermilion - The Smile Experts Kelso

Dental Care, Dentistry

I was very impressed with the friendliness and welcome received by the reception staff. The dental team explained the treatment plan clearly. They were very professional and skilled as they did an amazing job with my surgery. I hardly felt any pain and I am healing very quickly. Highly recommend the Kelso team!

Spire Washington Hospital

Cosmetic (Aesthetic) Medicine, Obstetrics & Gynaecology, + 1 more

Honestly nothing what so ever to worry about, you are in very safe hands from all involved in your treatment from admittance to discharge, I would have no reservations what so ever recommending the Spire Washington for total hip replacement with Mr Marciniak. Thank you again