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Newmedica Newcastle

Ophthalmology

I was referred to Newmedica Newcastle for eye cataract surgery by my optician. I had my first eye surgery done in September, and my second eye done in December. I received excellent service from all the Newmedica colleagues whenever I visited; for my pre-surgery consultation, the surgeries themselves, and the post-surgery visits. Those working on the reception were friendly and made me feel welcome. The waiting area was clean and tidy, with hot drinks available. The colleagues who did the testing, pre-surgery administration, and post-surgery follow up checks were all very knowledgeable. They took me through the surgery preparations, explaining the process as they went, putting me at ease and answering any questions. After surgery they made sure I was aware of what I needed to do over the following three weeks to ensure my eyes healed completely. The surgical team were very proficient, and I felt I was in safe hands. The procedure was explained at every step, putting me at ease. The consultant for my first procedure was Nicholas Wride. The procedure itself took just under 3 minutes, which I had not expected, as internet searches indicated it would take anywhere from 15 to 30 minutes. I was so impressed and, as I was told I could have the same consultant for the cataract removal procedure on my second eye, I didn’t hesitate to ask for Nicholas Wride again. My second procedure was equally as expertly performed, and this time took 3 minutes 20 seconds. There was no pain during the procedures and only very slight discomfort straight afterwards. Other than the pain relief eye drops that were put in for the surgical procedure, I didn’t need to take any painkillers at all. The hardest part for me was remembering to use the post-surgery eye drops the clinic provided, as my eyes felt that good. Three weeks after surgery, I attended the clinic for post-surgery follow up checks. I was signed off from the clinic after the follow up check on my second eye. My vision is now excellent, and I only need to use reading glasses for small print. Before the surgery I wore varifocal lens glasses at all times. I wasn’t expecting the improvements in my sight to be quite so good, so I’m pleased I took up the opportunity to have my cataracts removed and really pleased that it was Newmedica Newcastle who did the procedures and looked after me and my sight so well. Thank you Newmedica!

Pure Sports Medicine - Bank

Nutrition, Osteopathy, + 4 more

I would like to pass on my sincere thanks to Dr James Noake at Pure Sports Medicine for his ongoing efforts in diagnosing a long-standing misdiagnosed knee injury following several unsuccessful procedures. Dr Noake identified relevant pathology on imaging that, unfortunately, had been missed by several other private consultants elsewhere. He then carefully administered a diagnostic injection, taking considerable time to ensure pinpoint precision through a cyst and a very small joint space. Dr Noake is clearly a very busy and sought-after clinician, yet he ensured I received an extensive first face-to-face consultation, with ample time in clinic to explore the problem thoroughly using ultrasound. He also went above and beyond by reviewing both previous and updated MRI scans, speaking to me at short notice via Zoom call during the festive period in order to review images and discuss options. I found this attention to detail and direct liaison to be exceptional as more than once I have had to wait 6-weeks between appointments at other private clinics or hospitals. Dr Noake is clearly dedicated to his craft and approaches his work with diligence, precision, and honesty. From the first point of contact, he inspired confidence through his willingness to answer questions, think critically beyond the obvious, and work collaboratively to reach informed decisions. I would highly recommend Dr Noake to anyone seeking help with complex, long-standing, or less common knee or nerve-related injuries.

Mr John Pereira

Plastic Surgeon

I can honestly say my experience with Mr John Pereira has been 10/10 in every aspect. From the first consultation, he was realistic, calm, and completely understood what I wanted. I wasn’t looking to go bigger — I wanted natural fullness restored after significant weight loss — and he listened carefully, explained everything clearly, and managed expectations honestly. I felt confident and reassured at every stage. The surgery went extremely well and the results are better than I could have hoped for. Mr Pereira is clearly a master of his craft — highly skilled, precise, and very experienced. The aftercare has been excellent, and I always felt supported throughout my recovery. Every member of staff I encountered at the McIndoe Centre was professional, kind, and memorable — the standard of care was outstanding. I would recommend Mr Pereira without hesitation

Equilibria Health

Psychology, Psychotherapy

I had the pleasure of working with Andrea for quite a long time after having a car accident. She took time to get to know me and what items I really wanted to work on. Each week we found ways that worked for me to express my self and through this she was able to give me amazing direction and grounding techniques to really help my anxiety in the car. I have not only used what we have learned together on the car but have pulled it into my everyday life. I feel lighter and happier. This was life changing for me and I’m so glad we were out together. I would highly recommend Andrea if you are looking for an understanding, empathetic and patient professional who is committed to helping you.

Mr Kam Balaggan

Ophthalmologist

I was put completely at ease with all my concerns being addressed. The results are amazing, far beyond my expectations even though I was assured it would be good. Mr Balaggan has great skill which he uses to transform our most precious gift, sight. The theatre support team, both in their work and ability to put me at ease while my sight was being restored to what it was 30+ years ago, were friendly and talented. The hospital support staff saw to all my needs from the moment I walked in to the time I left. I cannot put a price or score on the whole experience, I had high hopes. and these were met and gone above and beyond them. I just want to say a huge thank you to all concerned.

Spencer Private Hospital Canterbury

Cardiology, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 6 more

The waiting area had few chairs and not enough for the people waiting. The people around there that gave me paperwork and told me where to wait, were polite and helpful. The appointment with the consultant was really distressing, I couldn't ask questions and didn't discussed with me the plan, just set up steps without getting me involved on her treatment plan. This experience was very negative from what I expected when you go to a professional asking for advice and reviewing if your body is working well. The consultant is not on the list from next step: dr Anastasia Goumenou, gynecologist

Dr Praveen Kumar

Psychiatrist

I found Dr. Kumar to be exceptionally approachable, thoughtful, and easy to talk to. He created a calm, respectful space in which I felt truly listened to and taken seriously. His explanations were clear and compassionate, and he took time to understand both my medical and personal circumstances rather than rushing through the appointment. I came away feeling more informed, supported, and less alone in what has been a very difficult period. I would highly recommend him to anyone seeking a psychiatrist who combines clinical expertise with genuine empathy.

Meliora Medical Group

Physiotherapy, Sports & Exercise Medicine

I recently visited Meliora Medical Facilities and was genuinely impressed. From the very first moment, I was welcomed by friendly, professional staff and a clean, well-organized environment. The level of expertise and experience they bring, combined with the care and respect they show to their patients, is truly top class. It is five-star service in every sense. I would highly recommend them, and this will definitely be my one and only medical group for any future rehabilitation or treatment.

Mr Christopher George White

Urologist

Very well organised beforehand so that I was clearly aware of what to expect from my TURP and what choices I had such as Local or general aenaethestic. Recovery also straightforward and teh nurses of my aftercare were knowledgeable and profession. My only complaint would be the time between entry to my room and the actual going to surgery - some 5 hours. meaning a lot of waiting around and fasting for around 14 hours, But this was perhaps a minor complaint.

The Leeds Skin Clinic

Cosmetic (Aesthetic) Medicine

I was seen by Nurse Emma and I honestly had the best experience I could have ever asked for, she was patient, kind and explained everything clearly to me, after such a negative experience previously with my GP I was very nervous and scared to have my implant out, I spoke to Emma about this and she took everything very slow, constantly asking me if I was ok, everything about my visit with Emma was perfect, she is amazing and I would recommend her to everyone!

Kingsbridge Private Hospital Belfast

Anaesthetics, Cardiothoracic Surgery, + 37 more

My experience was very good but spoiled somewhat as the receptionist could not give me a date for the biopsy after I had my consultation with the Consultant. From what I could gather he did not have any slots open ! . That was on the 8th of January and I was told that someone would be in touch. It is now the 17th of January and I would like to know a date so that I can arrange as far as possible to be free then .

Ruislip Ear Care

Audiology, Ear Care

I recently had a hearing appointment, and it went really well. Dr. Akash was professional and attentive throughout the visit. He took the time to thoroughly explain the procedure and what to expect, which made me feel comfortable and confident. His clear explanations and friendly approach made the experience smooth and reassuring. I truly appreciated the care and expertise he showed during the appointment.

Mrs Emma Eaton

Acupuncturist

I went to see Emma for help with scar tissue damage after a recent calf tear. We also looked at IBS help and sleeping and also regulating my body tempreture as I naturally run warm. By the same evening after one session there was a marked change in my stomach and temperature control. I’ve booked in to see Emma again. I would highly recommend this knowledgeable and experienced lady.

Mr Javaid Ahmad Muglu

Obstetrician & Gynaecologist

A genuine, kind and patient doctor. Dr Muglu explains everything with patience and in easy to understand terms. His reviews are true and I would highly recommend him. He took genuine care over my treatments and gave me advice for my continuing course of action outside of gynaecology rather than saying he couldn't help as his remit was over - I am very thankful for this.

Dr. Kunal Gadhvi

Ophthalmologist

Dr Gadhvi was kind, professional and fully informative throughout the whole process. He had a lot of patience and time for me with all my questions and concerns. This was incredibly reassuring and greatly appreciated before, during and after my eye surgery. I am so thankful to you, Doc, for helping me gain my sight back in my left eye!

Mr Cyrus Jensen

Orthopaedic Surgeon

Mr Jensen checked my back scars which he said were healing well. He was pleased with the progress I’d made and was happy to discharge me. He was encouraging and positive, and I am very grateful indeed to him for performing the lumbar decompression operation and relieving me of the severe back pain I’d endured for months.