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Spencer Private Hospital Margate

Pain Management, Audiology, + 12 more

Appalling aftercare!! In as an overflow NHS patient. Had major surgery. Nurse refused the doctors requests in the morning. When discharged later that day the nurse still refused what the doctor asked for. The doctor had to be firm in saying what the nurse had to do as it was on the surgeons notes! The nurse reluctantly did it in the end but only half a job. The nurse left ouzing burn scars after removing dressing and didn't tell me until i put my clothes on and the material was catching on them. My husband got him back and he said "Yes i saw that!". Did nothing or aplogise. No empathy at all. I had 2 nurses come to my home that evening to sort out the burns and dressing on my surgical areas . Nightime was very little aftercare. Catheter was overflowing in the night. No one seemed to know what was going on in regards to your medical notes. Food was appalling dried up and burnt. No snack trolley inbetween meals. Awful experience. Couldn't wait to get out of there. Was I treated differently because I was in there last request as an overflow NHS patient. I was meant to be going to Birchington ward for my recovery. A complaint will be going in! The doctor said twice to have medication prescribed to the nurse and he would not do it so I came home with no painkillers and was told to go to a chemist after major surgery. Lack of care. No bedside manners.

Dr James Uprichard

Haematologist

Dr Uprichard is one of the best doctors I have ever had. He is exceptionally thorough and impressively well organised with his notes, appointments, prescriptions. From the very beginning, he demonstrated a strong commitment not only to treating my condition, but to ensuring I fully understood what was happening, the available options, the alternatives, and the implications of each decision. As a patient who values making informed decisions and doing my own research, I truly appreciated how much he cared about my understanding of the situation. He took the time to explain everything clearly and patiently, which made me feel respected and involved in my own care. Throughout my treatment, I felt safe, supported, and confident that I was in excellent hands. I am deeply grateful for his expertise and dedication in resolving my anemia. In addition to his professionalism and competence, Dr Uprichard is consistently kind, approachable, and positive. His manner made every consultation reassuring and comfortable. In fact, even when online appointments were available, I preferred in-person consultations because of the trust and confidence he inspired. Thank you, Dr Uprichard. You are truly a commendable physician, and I am very grateful for your care.

Mr Shivakumar Shankar

Orthopaedic Surgeon

I cannot recommend Mr Shankar highly enough. From my very first appointment, he took the time to really listen and understand my situation rather than rushing through a standard consultation. He carefully explained the issues with my knee and the reasoning behind the arthroscopy, making sure I felt informed and confident about the plan. What stood out most was how thorough and attentive he was. He answered all my questions patiently and made sure I understood both the procedure and the recovery process. I felt genuinely supported and never like just another patient on a list. The surgery itself went smoothly, and the care before and after the procedure was excellent. I am very grateful for his expertise, professionalism, and the time he invested in understanding my individual circumstances. I would not hesitate to recommend him to anyone needing knee treatment.

Mr Goran Ahmed

General Surgeon

Dr Goran Ahmed has been fantastic. I have been treated under his care from receipt of my cancer diagnosis almost a year ago, throughout my chemo and various treatments and then for my mastectomy and axilla removal twice when he operated on me. I am beyond grateful to him. He has been patient, understanding, empathetic and I have felt informed and safe with him from day 1. In clinic his explanations are clear and concise and nothing is ever any trouble. His manner is so professional, caring, genuine and kind. As a surgeon in theatre he has shown compassion, skill and is very clearly top of his game here. I am delighted with the outcome of my operations. As a HER2 positive DCIS survivor he has just told me I am cancer free. I have a long journey of preventative treatments ahead under oncology but it’s all downhill from here. Thank you!

Reproclinic

Fertility Medicine

I went to the clinic for egg freezing procedure. From the beginning everyone in the clinic was kind and responsive. My medical coordinator Karin, she was amazing, always very kind, and responsive. If you don’t speak Spanish, you don’t need to worry Karin speaks English perfectly as well as Dr Voskuilen. Dr Voskuilen is an amazing professional, she is kind and she made sure to explain everything very well to me. Dr Voskuilen made sure the dose of hormones was best suitable for me and I had regular scans to check the progress of the eggs. The procedure went really well without any complications. I am glad I chose Reproclinic.

Dr. Mohammad Mozaffari-Chinjani

Dentist

Dr. Mohammed consistently provides an excellent standard of care. He is always friendly and professional, with a calm and positive manner that puts patients at ease. He takes a genuine interest in overall wellbeing, not just dental concerns, and is both attentive and thorough in his approach. Dr. Mohammed explains procedures and treatment options clearly and thoughtfully, ensuring you fully understand each step. His curiosity and attention to detail inspire real confidence. I would highly recommend him to anyone seeking a knowledgeable and considerate dentist.

Nuffield Health Taunton Hospital

Breast Surgery, Cardiology, + 16 more

From my first outpatient appointment, the administrative staff were efficient, welcoming and well organised, making the process smooth and stress free. On the day of surgery, the ward staff were kind, professional and incredibly reassuring, ensuring I felt comfortable and fully informed throughout. Everything ran to time and I felt genuinely cared for at every stage. The high standard of teamwork and communication complemented Mr Gudsoorkar’s excellent surgical care and made the whole experience outstanding.

Practice Plus Group Hospital, Plymouth

General Surgery, Imaging (Scans), + 2 more

The consultant was very reassuring throughout. The teams, medical and physio, came across as calm, competent and professional. The nurses and reception staff at the hospital were friendly, calm and professional not just to me, the patient, but to my wife as well. Recovery after the procedure was less daunting than I feared it would be, the pain experienced was less than I feared it might be, and the rehab process has been every bit as easy as I was told it might be. So, thank you to everybody concerned.

King Edward VII's Hospital

Urology, Dermatology, + 25 more

An enriching experience throughout - the kindness and professionalism of the staff gave me great confidence. The provision at the hospital is first class in every respect. Mr Yazbek my consultant is a highly experienced and skilled specialist but more importantly a warm and reassuring practitioner who has made me feel I could not be in better hands. The nurse for my day care stay was also extremely kind, responsive and nothing was too much trouble. I would recommend this facility and staff unreservedly.

Ms Anastasia Rachmanidou

ENT Surgeon

I've had a really positive experience throughout with Dr Rachmanidou. She's extremely kind and caring and her explanation of the procedure and aftercare was very thorough. Dr Rachmanidou explained any possibly complications and made it very clear to me what I should look our for, and what action should be taken. I feel I've been in extremely good hands with Dr Rachmanidou and would recommend her to anyone seeking treatment. My full experience could not have been better.

Mr Gurdip Chahal

Orthopaedic Surgeon

Having dealt with numerous Doctors so far in regards to my Achilles injury, I was left feeling uncertain and not particularly taken care of. In my opinion Mr. Chahal exceeded expectations. Very clear, reassuring and articulate with his message, he wasted no time helping me further through this rehabilitation process. Not that I’d want to make it a regular occurrence, but if I did have further issues he could help me with, he would have a loyal life time customer in me.

Mr Steven McFarlane

Psychotherapist

I have been seeing Dr Steve McFarlane for the past few months, and he has helped me transform my life. I was experiencing regular anxiety attacks due to childhood trauma, and we worked on this together through EMDR. He helped create a safe and comfortable environment for me, and was supportive every step of the way. I will forever be thankful to Steve and London City Therapy for all the assistance I’ve received. He helped me revolutionised my life.

Quality Dental : Shoreham

Dentistry

I was called in to see the dentist 15 minutes after my scheduled appointment time, which normally doesn't happen. It was the first time I'd seen this dentist and she was lovely. Very thorough and gentle too. Her assistant was a little rough with the suction tool and I had to get her to stop a couple of times, as my teeth were cleaned. Overall though I was very pleased and have re-booked with the same dentist.

Zenvité

General Practice (GP), General Practice (GP) (Video Consultation), + 4 more

Attending Zenvite is a completely different experience from NHS surgeries. The whole environment is calmer and much more welcoming, and you are immediately put at ease Dr Alex was very pleasant and reassuringly thorough. I feel as though I'm in the best hands at Zenvite, and will be taking other members of my family there as required. These days this level of care is well worth the investment. Thank you.

Mr Mazin Ibrahim

Orthopaedic Surgeon

I had no hesitation in rating as ‘excellent’ all the requests on the previous page. Mr Ibrahim was caring, readily available even over a holiday period as was my case, and he absolutely clear in his explanations of the procedure and any possible complications. Asa result I am now away on vacation in the Caribbean with full movement only five weeks after the operation. Quite remarkable !!!

Spire St Anthony's Hospital

Dermatology, General (Internal) Medicine, + 21 more

I had an excellent experience at St Anthony’s hospital. This was especially true on the day of my procedure. I was treated with care, compassion and professional by all involved. I felt well cared for from start to finish. The nurse at my pre-op was also very kind and understanding as I have a slight phobia with blood tests. I would definitely recommend this hospital.