Find your trusted Doctor

Professor Andrew J Luff

Ophthalmologist

I was recently and specifically referred by my optician to Prof. Luff to have treatment on my cataracts. Over recent years I have suffered from oedema in my retina which was now relatively stable and I wanted to receive the highest level of treatment so as to avoid any impact on my retina and a return to the sight problems that I had previously. I understood that there was potential for this to occur with normal cataract surgery. From the time of my first appointment through to my cataract procedures, Prof. Luff was extremely professional, approachable, supportive and totally dedicated to providing the best outcomes possible for my eyes. He advised me on the lenses most suited for my eyes, fully explained what was going to happen and the surgery was then conducted within a few days. The cataract procedures took only about 15 to 20 minutes, I was put at ease throughout and they were totally painless. I can now genuinely say that cataract surgery is not something to be frightened of and is totally painless. My resulting eyesight is extremely good and any potential impact on my retina was completely avoided. I can only give Prof. Luff the highest praise and recommendation. If anyone is concerned about having treatment on.their eyes, eyesight is so important that I would say don't leave it too late and Prof. Luff would be the first port of call that I would highly recommend.

Dr Shalini Chawla

Obstetrician & Gynaecologist

From the moment I met Shalini, I felt incredibly comfortable. She radiates warmth and immediately puts you at ease, so the entire journey never feels clinical or impersonal. As an expat in the UK going through this process without my mum around, it was especially hard at times - but Shalini was a consistently warm and welcoming presence I could rely on and have genuine, open conversations with. From start to finish, she was incredibly flexible with appointments, more than generous with her time, and very responsive - constantly going above and beyond to ensure that you feel heard and cared for, no matter how silly a question may seem. She approaches everything with a pragmatism that my husband and I truly appreciated, clearly and simply explaining the benefits and drawbacks of the many decisions you face during pregnancy. She is also incredibly patient, giving you the space and support to make those decisions at your own pace. My husband and I would not hesitate to recommend her and will absolutely be having any future deliveries with her.

HMT St Hugh's Hospital

Cosmetic (Aesthetic) Medicine, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 8 more

As I am not a well person and a wheelchair user, the wait was longer due to my health and help to get out. The staff were very understanding around this. I found though, beyond reception the phone system was not the easiest due to the very short length of time given to leave your message, which for people who are disabled, so not the fastest just basic messages of name, number, DOB plus short message, it frequently cut off before you had finished. Beyond that, it was a pleasant experience as it was the least painful steroid injection I'd had to date and I did let the consultant know that. The staff were helpful and accommodating as a wheelchair user plus self employed PA we know we take up space, so not the easiest inside a small room. Thankfully I can still transfer which helps so I can fold the wheelchair up once on to the couch. The staff were very helpful around my safety doing so which is always really appreciated. Please thank them for me.

Mr Robert Gleeson

Orthopaedic Surgeon

Mr Gleeson replaced my left knee just over a year ago because I could no longer enjoy walking and skiing in the Alps. My physio had recommended that I go to see him as 'he knows everything there is to know about knees'. Before I had the operation, we had a long chat to make sure that I knew what could go wrong and that I was going to have to work hard to regain full fitness. The operation went very well and I had excellent physio afterwards. It was reassuring to have the physios pushing me to work through the pain. 10 months after the surgery I did a multiday hike in Switzerland and could walk downhill for hours with none of the pain which had been coming on for years! I'm now looking forward to an off piste skiing trip next month. I would have no hesitation in recommending Mr Gleeson. He obviously did an amazing job on my knee and he was very kind and caring through the whole experience.

Mr Oliver Robert Blocker

Orthopaedic Surgeon

Mr Blocker explained clearly the reason for my leg length discrepancy Unfortunately a skiing injury earlier in life has created the need for surgery Mr Blocker is a good communicator and inspires confidence I have done my best to stay active, I have worked hard at the physiotherapiy exercises and in the gym . When my hip became seriously painful I was very grateful that I was able to use PIFU to arrange an appointment and give consent at that appointment Surgery was scheduled soon after. Although I was discharged from hospital with stronger medication should I need it I have only taken paracetamol which I was able to reduce and finished taking on the 11th day after surgery

Essex Private GP

Cosmetic (Aesthetic) Medicine, Diagnostics & Testing, + 2 more

I made an online appointment to see Dr Lach which was a very easy process. Dr Lach was very professional and listened to my concerns. Dr Lach was kind and explained every detail fully and ran some tests. Dr Lach came up with a treatment plan which had put my mind at ease and I am very happy with. I would highly recommend Dr Lach and the Clinic. As I actually that I was treated as a patient and not a number . I will be booking for my next visit . From the moment you walk through the door you are made to feel that you natter .

Newmedica Newcastle

Ophthalmology

The surgery is the 2nd cataract operation I have had in 3 months. It is painless and the outcome is unimaginable. Mr Shafiq is a highly skilled surgeon, he has literally turned my vision back to my late 20's before I was required to ear glasses. The facility is far superior to your average NHS hospital. The staff are dedicated, friendly and professional. They are patient and nothing is too much trouble if you have questions or need reassurance. This has been an amazing experience

Mrs Lisa Harris

Osteopath

Brilliant clinician. The treatment was gentle and calm. Lisa proactively addressed my sensory sensitivities to make sure I was comfortable during the appointment without my asking for adjustments-a welcome service for someone like me who forgets what I am sensitive to until I become overwhelmed by it. Lisa worked to help me and listened to my concerns without judgement. She has helped me work with my body rather than against it.

Sarum Urology

Urology

I underwent a HoLEP operation carried out by Mr Brewin and his team. Both the operation and my recovery have been excellent. Due to potential complications, in the event there were none, the operation was carried out in Salisbury NHS Hospital. Again the staff were friendly and helpful but circumstances at the time in the recovery ward resulted in the washroom facilities being less than acceptably clean.

Mr Ian Chilcott

Obstetrician & Gynaecologist

I had an excellent experience with Dr Chilcott. He delivered my baby via elective C-section and the whole process from start to finish was calm, smooth and reassuring. I am now 23 days post op and my scar looks very neat and well healed. During the whole process I felt listened to, cared for and would absolutely recommend him to others and would not hesitate to use him again in the future. Thank you!

The Forbes Clinic

Pain Management, Allergy Medicine, + 4 more

Every part of the process so far I’ve felt supported. Calling about queries etc everyone was so lovely and helpful on the phone. Clear communication in emails. My doctor was incredibly knowledgeable and insightful, but also very attentive and understanding. I feel very confident having her lead and oversee my treatment. You’re treated like a human being rather than just another patient.

Mr Rajiv Dave

General Surgeon

I was diagnosed with Graves Disease and advised that a thyroid removal may help. I has my surgery in September 2024,.and havr been closely looked after ny Mr R Dave who performed the operation. He explained everything fully and was provided with aftercare. My scar is so minimal you can.hardly notice it. I now feel great snd so glad my R Dave looked after me so well

Dr. Matt Dennison

General Practitioner

Dr Matt is always welcoming, listens carefully, and is kind and supportive. His reports are clear and concise, but all details are covered. Because he practices Functional Medicine his approach is very methodical and I have every confidence in him. I have a complex medical problem so I see him regularly, and nothing is ever too much trouble for him.

The Royal Marsden - Sutton

General Surgery, Imaging (Scans), + 1 more

Along with his excellent patient care, Dr Brown took the time to write an incredibly thorough clinic letter following our first meeting. All my symptoms, concerns and previous medical history were included with accuracy and great attention to detail. This made me feel incredibly seen and understood as a patient.

The Agora Clinic

Fertility Medicine, Obstetrics & Gynaecology, + 1 more

The staff couldn't do enough for us. The atmosphere is so welcoming and caring and all the staff...from the receptionists, to the nurses, drs, everyone, they were all so lovely. I was v anxious but they were all so caring and patient, the staff made a massively positive impact on myself and my partner

The Blackheath Clinic

Cosmetic (Aesthetic) Medicine, General Practice (GP)

This was about Yellow Fever exemption as both my wife and myself are contra indicated (can’t have the vaccine). Telephone consultation was both timely and efficient with subsequent query dealt with promptly. Thank You