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Spencer Private Hospital Margate

Pain Management, Audiology, + 12 more

I was ABSOLUTELY DISGUSTED that the misleading named "Disabled" toilet is still used as a storage centre. I have formally complained about this to the CEO after struggling on a number of occasions to assist my elderly disabled mother. It is too cramped to get a wheelchair and carer in there. Having moved items out into the corridor I then struggled to transfer her from her wheelchair. Naturally she was getting more & more anxious to get on the toilet, knowing that she was about to see a consultant. I suggested to the anxious person outside that he ask to use another toilet. This is a private hospital, built AFTER the Disability Discrimination Act. How did this even pass building regulations & considered acceptable? All the designer had to do was to go next door & copy the design of the disabled toilet in QEQM. We were under enough stress having to attend the hospital appointment.This just compounded the stress for my mother and me. PLEASE attend to this ongoing problem. Why is it taking so long? UTTER DISGRACE & INSULTING to all disabled people and their carers.

HCA UK at The Shard

General Practice (GP), Obstetrics & Gynaecology

I want to express my deepest gratitude for the exceptional care Mr Hisham Hamed provided over the past ten years. From the very first appointment, he brought not only expertise and professionalism, but also genuine compassion—something that has made all the difference throughout my journey. His calm, confident approach has always reassured me during moments of uncertainty, and willingness to listen, explain, and guide with such patience has helped me feel truly supported. It’s rare to find a surgeon who combines extraordinary technical skill with such kindness and humanity, and I feel incredibly fortunate to be under Mr Hamed’s care. He’s simply the best! I’m grateful for his dedication, meticulous attention to detail, and the trust he’s built with me over the years. He has had had a profound impact on both my health and my peace of mind, and I am sincerely grateful for everything he’s done. Mr Hisham Hamed is an exceptional surgeon and an exceptional person, and I cannot thank him enough for the care he continue to provide.

Mr Amer Raza

Obstetrician & Gynaecologist

I have been under Dr Raza's care for almost 3 years. I first saw him when a spinal MRI showed large fibroid. A few months ago, I had been in more discomfort than before so I decided to see Dr Raza in September. It turned out then after USG that the fibroid grew almost 60% and the additional MRI showed abnormal tissue. Dr Raza decided to perform emergency single-port robotic hysterectomy, an advanced and innovative method in the gynecology field. Although he was fully booked, he prioritised my case. Everything went well, and I recovered within a few weeks. I am so happy and so lucky that I have been under Dr Raza's care. He is an expert in his field, and always devotes more time during consultations to explain everything so that you can make informed decisions about your health. Going forward I will be seeing Dr Raza to monitor my female health.

Mr Nicholas Marshall

General Surgeon

Highly recommend this hospital! The staff at Highgate Hospital are absolutely lovely kind, professional, and genuinely caring from the moment you walk through the doors. The entire place is spotless everything feels clean, organised and extremely well maintained, which immediately puts you at ease. I had a procedure done with Dr. Marshall and he is unbelievable truly an amazing doctor. His expertise, reassurance, and calm approach made the whole experience a 10/10. I couldn’t have asked for better care. Every member of staff I encountered was helpful and attentive, always willing to go above and beyond. From the nurses to the reception team, everyone made sure I was comfortable and informed throughout. I have absolutely no complaints only praise. A wonderful hospital with outstanding care. Highly recommend Nuffield Highgate Hospital!

Ms Tahira Naeem

Obstetrician & Gynaecologist

I recently had an excellent experience during a telephone appointment with my doctor, and I couldn’t be happier with the care I received. Even over the phone, the doctor was warm, friendly, and incredibly knowledgeable. They communicated clearly and took the time to explain everything in a way that was easy to follow, making the entire conversation feel comfortable and reassuring. What impressed me most was how thorough they were despite it being a remote consultation. The doctor asked detailed, thoughtful questions to make sure it was completely safe for me to go ahead with treatment. I never felt rushed, and I was given plenty of clear, helpful information throughout the call. Their combination of professionalism, kindness, and careful attention left me feeling confident, well-informed, and genuinely happy with the experience.

HCA Healthcare UK The Harley Street Clinic

Breast Surgery, Cardiology, + 9 more

The toilets were yet again filthy. For the second time I complained. I appreciate that nothing will change, but I discussed not only with the nurse, but also with front desk that the hygiene level was very low indeed. In a private facility this is a disgrace. Further, I found that any details given on a prior visit had not updated onto the current registration form. While I came in after 6.30 pm, i have seen the awful queues for registration at earlier times. Your reception person was on his own and was also on his own on the prior visit, and the paperwork took far too long. You need more than one person on the front desk. Overall, the clinic is poor.

OCL Vision Elstree

Cosmetic (Aesthetic) Medicine, Ophthalmology

I am so happy with my experience, as you know I was very concerned as my mother had a bad experience, but I received the most absolute best experience with you, Masara, From the moment I walked in, the staff were super friendly and made me feel at ease. You are an amazing eye surgeon – incredible skills, you explained everything clearly, and made me feel super comfortable throughout the whole process. Your attention to detail and care is second to none. The facilities at OCL Vision are also top quality, and the whole team made sure I was looked after. I couldn't recommend Dr. Masara Laginaf and OCL Vision more! 😊 Thank you so much for your care!

Mrs Rachel Sherriff

Acupuncturist

I wanted to Thank You for your incredible help and guidance which supported me through some of the darkest times. We had 7 baby losses so to get through pregnancy and twice the gift of a healthy baby just feels like an amazing miracle and such a happy end to years of sadness and pain. You were a special part of our journey and I can never thank you enough. I feel as though each person I reached out to along the way was invaluable with helping me stay courageous. So thank you from the bottom of my heart.

Dr. Mary Salazar-Salvia

General Practitioner, Primary Care Doctor

Dr. Salvia has been our family doctor for years, and we couldn’t be more grateful for the care she provides. She is incredibly attentive and never leaves a stone unturned when it comes to our health. Our kids even love visiting her, which says so much about the comfort and trust she creates. Her thoroughness, compassion, and genuine dedication make us feel truly supported and understood. We trust her completely and are so thankful to have such an exceptional doctor looking after our family.

Mr Stavros Karamanakos

General Surgeon

I was put at ease by Mr Stavros Karanakos, he explained the treatment for my condition, invited questions from me which he answered, and explained the procedure in detail. I left after that initial meeting feeling that I was in very capable hands. On the day of the operation I was visited by him where he outlined the procedure again, explaining the possible issues that could happen. I was visited again after the operation to check on my progress and to update me on how the procedure went.

Spire Liverpool Hospital

General (Internal) Medicine, Cardiology, + 17 more

Mr Iqbal was very kind and professional and i was very comfortable with him operating on my eyes.The procedure was explained in detail, it was recommended that I researched and thought about the eye surgery that we have discussed. I had 2 appointments with Mr Iqbal before surgery. Hospital staff were very helpful and I felt very well cared for after my operation. I would highly recommend Mr Iqbal and very much appreciated his work and thank him so much. I'm truly delighted with my eyes.

Basing Hand and Shoulder Clinic

Orthopaedic Surgery

Mr Avis has been so thorough and responsive to the issues. He immediately did multi level investigation to separate my shoulder from my wrist issues and literally sorted out the injections into my shoulder on the day I was there. I was so impressed. He is also very pragmatic about the options and empowering to the patient giving all the information to make an informed choice. The hospital orator is beautiful - spotless and all the team are fabulous.

John Flynn Opticians

Optometry

Dr Sheeraz was able to assess and confirm the diagnosis of a recently detected issue with my vision. Elsewhere I was informed that the I would require dye in my eye which would impair driving etc for a few hours, however, this was not necessary due to leading technology at Dr Sheeraz’s practice. Dr Sheeraz talked me through the findings and was able to put me at immediate ease. Highly recommended!

Mr Alexander Leggate

Neurosurgeon

Back surgery. Walked in with extreme pain. Back operation and walked out without any pain or discomfort Mr Leggate was fantastic in pre operation care and explanation. On the day of the operation he was very reassuring. Post operation visited me twice in twelve hours. Extremely professional, friendly and reassuring. I cannot recommend him highly enough.

Mr Rakesh Jayaswal

Ophthalmologist

My right eye had a detachment in the past which left me with astigmatism as well as short sight. Although the operation was difficult and had to be repeated, Rakesh ensured that I knew exactly what the options were and approached the surgery with professionalism and skill. I now have virtually 20/20 vision and can wholly recommend the entire team.

The Clockhouse Clinic

General Practice (GP), Imaging (Scans)

I had an excellent experience at this gynecology clinic. The doctor was extremely friendly and professional, creating a comfortable and calming environment for patients. The doctor was very knowledgeable and attentive, taking the time to explain every step of the procedure and answering all questions with care.