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Mr James Holton

Orthopaedic Surgeon

Everything was made Clear and scan and xrays all shown and explained to me. I was shown the before and after the surgery. I could see the partial replacement all very interesting to me. It was explained to me that it could take a long time to settle down. The discomfort I have at this present time will heal, all in good time. Thanks to Mr Holton I will soon be back to walking pain free in a little while, which i am looking forward to that. Thank you Mr Holton and your fantastic team. The day team of nurses where lovely and many thanks to them all so very caring and were there for what ever care you needed. I'm afraid the night staff of nurses left a lot to be desired in the lack of care and understanding of the patients needs. The matron and her manager did come and talk to each of us on the ward also the men's wards made complaints also. It wasn't a very pleasant night for quite a few of us by what we heard. As for Mr Holton and his team and the day time nurses all brilliant many many thanks to you all for all your help in making my walking so much better.

Mr Daniel Dowen

Orthopaedic Surgeon

On admission to Sunderland Royal Hospital in February 2025 I was placed in the care of Mr. Dowen. I was in very severe pain in my right leg after a fall at home in November 2024. Despite earlier hospitalisation I had had 16 weeks without any alleviation of the pain. The care I received from Mr Dowen and his whole team was second to none. I couldn’t have been in better hands. Within a very few days Mr Dowen carried out a very complex operation which was followed by 48 hours in Intensive Care and I was soon totally without pain. The bedside manners of Mr Dowen and his team were excellent. All procedures were explained to me before they were carried out. Although they were all busy people they made me feel that they had all the time in the world for me. The aftercare I received on discharge was just as good with several outpatient visits arranged, mainly with Mr Dowen himself, so that he could keep tabs on my progress. I honestly don’t think I could have had any better care and will always be very grateful for the treatment I received.

Mr Nick Elkington

Obstetrician & Gynaecologist

I cannot thank Mr Nick Elkington enough for the outstanding care and surgical skill he showed during my laparoscopic hysterectomy on 5th December 2025 at Frimley Park Hospital. From the outset, his calm, professional and reassuring confidence made me feel I was completely in the best possible hands. Despite concerns that my tumour might rupture, the surgery went perfectly — it did not burst as predicted, and I was able to have keyhole surgery with minimal wounding, which has healed beautifully. Mr Elkington combines exceptional technical ability with genuine care and compassion. He explains things clearly, honestly and without any unnecessary fluff — just down-to-earth facts delivered with kindness and respect. His approach inspired total trust and gave both me and my family immense reassurance at a very difficult time. He is an incredible surgeon, an incredible human being, and quite simply a superhero to me and my family. I will be forever grateful for his skill, care and dedication.

Mr Marc Laniado

Urologist

My PSA had been creeping up for several years. By December 2024 it was 6.2 and a scan showed a tumour close to the edge of my prostate. Marc Laniado recommended a day case procedure (nanoknife) and I had this in January 2025. Twelve months later, in January 2026, my PSA is 0.3 and a scan shows no evidence of cancer. Marc is one of the most professional people I have met - everything is explained patiently and thoroughly, he is available at short notice to talk through any concerns/answer any questions, appointments are on time and his follow-up letters come the same day and clearly explain what he has done and the next steps. I would like to thank Marc Laniado and the highly efficient team he works with for the outstanding care I received - anyone of any age (I'm 82) concerned about their prostate would benefit from a​ consultation with him.

Professor Yacoub Khalaf

Obstetrician & Gynaecologist

We chose Professor Khalaf for our treatment for a second time, after the wonderful service we had when concieving our daughter 4 years ago. Professor Khalaf is a wonderful, warm, kind, professional doctor who went above and beyond to help us through a challenging time. His confidence, professionalism and exceptional knowledge guided us through our treatment smoothly. We opted for the personalised care, and we were able to contact Professor Khalaf directly when needed. His quick replies where greatly appreciated. Professor Khalaf gave us the confidence and reassurance to try again, and I am currently 14 weeks pregnant with my second child. We will be forever grateful to this wonderful Doctor for giving us everything we dreamed of, and we could not recommend him enough!

Kernow Psychiatry

Psychiatry

After many months of difficulties prompted by the sudden loss of my husband, I can finally see a light at the end of the tunnel. Communication with Kernow Psychiatry has been very responsive and I booked an initial appointment to discuss my mental health difficulties. Dr Reid welcomed me into a comfortable room at the wellness hub, she immediately put me at ease and took care make sure I was settled and ready to start. After the hour, Dr Reid summarised what she saw as the key priorities to getting me back on an even keel, suggesting a clear approach to addressing my intersecting issues. I am looking forward to my follow up appointment and the start of my recovery treatment plan. I only wish I’d followed my instincts sooner and booked in months ago.

LDN PHYSIO | Hackney

Physiotherapy

Sarah is a super friendly and helpful physiotherapist. She designs my plan, demonstrating and then watching me do the exercises to ensure I am doing them correctly. She also determines the correct weight for each exercise which I would not have had any idea about. My lower back sciatic type pain is improving as is my strength. The MoveHealth App is excellent and I can log my progress there and see videos of each exercise to check between reviews I am doing them correctly. The location is perfect for me and each review session has been helpful for my progress. There is no pressure to have a review - only when it seems appropriate. Very happy and grateful for Sarah's expertise and guidance.

Manchester Private Hospital

Breast Surgery, Cosmetic (Aesthetic) Medicine, + 2 more

See CT scans here: johnjoesmith73.wixsite.com/portfolio of displaced chin implant by Manchester Private Hospital. It’s underneath my chin, lopsided, on top of any tissue, not even near my chin bone, and they refute 2nd opinions I’ve had that there’s anything wrong with this. They also promised me a referral for a CT scan for months but keep deferring. So I’ve had to arrange these scans myself to get proof needed. Made a formal complaint and didn’t even get a written response. Independent adjudication (ISCAS) next then Small Claims. They will not take responsibility for negligence/errors so beware! Please pass on so people are aware - as this needs to be made public

Spire Murrayfield Hospital Edinburgh

Cardiology, Cosmetic (Aesthetic) Medicine, + 15 more

My overall experience at the clinic was exceptional. When I first booked my appointment it was scheduled for a week later, but I asked whether there might be any cancellations before then. The team were incredibly helpful and thoughtful — they called me back and arranged for me to be seen the very same day. From start to finish, the service was efficient, compassionate, and reassuring. At what was a very anxious time for me, everyone I dealt with was kind, responsive, and professional. I felt genuinely cared for and supported throughout my visit, and I am extremely grateful for the outstanding care I received.

Mr Hasan Al Chalabi

General Surgeon

I went to Dr Al Chalabi for a fistula which I had been living with for several years and he operated on, performing a lay open procedure. He explained everything incredibly well beforehand and put my mind completely at ease. After surgery I was almost pain free and in way less pain than expected. I cannot recommend Dr Al Chalabi highly enough and the team at London Bridge Hospital was also world class. Thank you Dr Al Chalabi for the superb care.

Mr Georgios Kiziridis

Orthopaedic Surgeon

Thank you for the exceptional care you provided during my foot fracture treatment. I felt supported, informed, and genuinely looked after throughout the entire process. Your calm, confident approach made a difficult situation much easier to navigate, and I’m truly grateful for the skill and attention you brought to every appointment. My recovery has been smooth, and I credit that to your expertise and the reassurance you offered along the way.

Bristol Menopause Clinic

Public Health Medicine, Obstetrics & Gynaecology, + 1 more

Consultation with Dr Alice Thomas. Parking was easy Welcomed by lovely receptionist who immediately offered me a tea Met Dr Alice who immediately felt 'and relax'! Instant reassuring and lovely energy. Thoroughly talked through blood results. No rushing. We had time and I felt more me walking out of the practice than I had for weeks for speaking to someone who listened and clearly understands what we all go through with our hormones.

Cathedral Eye Clinic

Ophthalmology, Optometry

I was seen on time by a friendly and caring staff. The surgery went very smoothly, and I had no pain. The staff helped reduce my anxiety. The discharge meeting was very thorough and detailed, and appointments for aftercare have been arranged. I was very pleased with the appointment and the care shown. The staff also showed a high degree of expertise and competence, as well as personal care.

Dr Nilay Joshi

Rheumatologist

This is my miracle doctor. Met Dr Joshi on my first visit on 11 December after being bed bound for six weeks. He put me on a course of steroids and within days, I started to feel like my old self again. Dr Joshi is a brilliant consultant who explained everything to me and put me at ease and made me feel good about myself again. I can only highly recommend him.

Spire Leeds Hospital

Tues the 20th Jan was my first appointment 6 weeks after my robotic assisted total knee replacement. MR Veysi showed kindness and respect, to me and my Husband, during my appointment. Reassuring me about my expected recovery. And if needed I could see him again if I had any further concerns. But he was very happy with my progress, which would continue to improve.

Fitzrovia Hospital

Cardiology, Gastroenterology, + 4 more

I recently had an extended tummy tuck at the Fitzrovia Hospital. The care I received whilst I was there was great including overnight care. I’m so grateful to the nurse team there! In particular, the care and support I received from Kate was incredible. She showed a genuine care and I couldn’t have asked for more