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Nightingale Hospital

Nursing, Nutrition, + 3 more

Firstly I want to say a huge thanks to the nightingale in general. I’m struggling to put into words quite what an impact this place has had on me. I am healthier in body and soul. I have felt heard and seen. I have grown. I both realise how validly difficult some of my lived experiences have been whilst simultaneously learning from others just how lucky I am. I want to give a particularly big shout out to everyone involved in cleaning and maintenance to help this crumbling building also grow along side us. I also want to shout out all of the staff on floor 4. Again I am lost for words as to express how much of an impact they had on me as a human. Particularly shout out to nana for always being present and warm and sharing music with me. To Nordia for reminding me to put my health first. To Anna for just ALWAYS taking good care of me. To Mohammed for sharing how my soul works with kind words. To everyone who took me out for escorted leave to feel less boxed in and had a laugh and helped me feel like a real individual with a voice. All of this being said I know that there are still some things that run a bit deeper, more systemic, that need to be changed. I will be back with some more feedback on these aspects soon but for now it feels most important to say THANK YOU!!!!! (No AI was used in this letter of thanks)

Living Mind

Psychiatry

I cannot thank Dr Sarkhel enough for the incredible care and support he has given me. When I first came to see him, I was struggling with severe anxiety and frequent panic attacks that had taken over my life. From the very first appointment, he was kind, patient, and truly listened — something that immediately put me at ease. Throughout my recovery, Dr Sarkhel has been consistently professional, compassionate, and responsive. He took the time to explain everything clearly, worked with me to find the best treatment plan, and made me feel supported every step of the way. His calm and reassuring approach gave me hope when I felt completely lost. Thanks to his expertise and guidance, I’ve made a a full recovery and feel like myself again. I’ll always be grateful for his dedication and genuine care. I cannot recommend him highly enough to anyone seeking help for anxiety, panic attacks, or any mental health challenges. I am currently now after two years of being stable working through the weaning of phase of my medication and can only hope with the trust and help from Dr Sarkhel this will be a successful transition.

Mr John Terrace

General Surgeon

I recently had surgery under the care of Mr John Terrace, and I cannot praise him highly enough. From our first meeting, John put me at ease with his calm, confident, and understanding approach. The level of professionalism and expertise was clear from start to finish, and I always felt that I was in the very best hands. The surgery went perfectly, and so far my recovery has been excellent. I am not sure this will be relevant to everyone, but I have not required any form of pain relief following discharge. During the whole process I never felt rushed or overlooked, and every question was answered with care and patience. I am deeply grateful for the outstanding treatment I received and would not hesitate to recommend Mr John Terrace to anyone needing surgical care. With thanks Steve K.

Mr Donald Mcarthur

General Surgeon

Had my first appointment with Mr. MacArthur at the Queen Elizabeth to discuss an ERCP procedure. Spoke first with his colleague Orla who took my details and asked about any symptoms I might be having. She was very thorough both asking questions and giving answers. Then spoke with Mr. McArthur who discussed with me the benefits and possible side effects of the procedure and given my history that an ERCP was the better choice for me right now rather than having my gall bladder removed. It was a very detailed discussion which made things very clear and he answered any questions I had. The end choice was left to me and it was one I was happy with having all the information. I felt comfortable with Mr. McArthur and his team who were all very pleasant and am happy moving forward with them. L.D.

Dr Selwyn Dexter

Acupuncturist, General Practitioner, + 1 more

I’ve been seeing Dr. Dexter for about a year for pain management, and I can genuinely say his level of care is exceptional. He has always been incredibly proactive and thorough, not only helping me manage my complex injury but also referring me to other specialists when further investigations were needed. Despite my slow progress, Dr. Dexter has never given up on helping me. He’s consistently supportive, compassionate, and genuinely passionate about improving his patients’ quality of life. I feel very fortunate to have him as my doctor,he truly goes above and beyond.

Miss Carol Munyame

Obstetrician & Gynaecologist

I feel incredibly fortunate and grateful to have had Miss Munyame for my keyhole hysterectomy. Her expertise and skill have given me my life back after years of suffering a lot of pain and discomfort, she is also the loveliest, kindest lady. Miss Munyame will inform you and support you through your journey, starting from your first consultation , surgery , through to your final sign off. I would highly recommend Miss Munyame and have already recommended her to two friends, one of who has already recently had the same surgery with her.

Miss Lisa Milnes

Acupuncturist

Recommending Lisa's treatments to anyone searching for better health of their mind, body and spirit. I've gained extraordinary insights and healing through understanding how and why I was feeling so stuck in almost every single aspect of my self and my life. After only a few months, I feel like myself (and more) again! For me, working with Lisa has been a life-changing experience made better by her kind, professional and practical approach. If you believe acupuncture might help, I would highly recommend a first consultation.

Kingsbridge North West Hospital

Audiology, Breast Surgery, + 29 more

Cannot emphasis enough just how incredible every single member of staff was. This precedent was set from arrival at reception where we were greeted with a fabulous admin right to speaking with the consultant, noone could have done more to make my son feel safe, heard and treated like a VIP. I've personally been to KB before and felt disappointed in the service received, but I cannot fault the treatment my son received, it was first class service from everyone he met. Thank you to all the staff!

Mr Gareth Hewitt

General Surgeon

Mr Hewitt has been my consultant for over 20years. I had UC during this period, but in Dec 25 a tumor was discovered so Mr Hewitt had to operate. Today's appointment was a check up on my bellybutton wounds which Mr Hewitt has put me in for a biopsy as he wants to make sure it's heeling correctly and nothing more sinister going on as it looks different from what he expected. He also spoke about further tests and prev test results.

The London Dermatology Centre

Cosmetic (Aesthetic) Medicine, Dermatology

I found the reception staff rude - I always felt rushed at the clinic and another friend the same. This is a private clinic the service was awful Dr Sunil was very knowledgeable and I got the results I wanted but not sure I would go back or ever recommend it as I just felt the service let the whole place down I also got a blister from the tape that was put on my back from the patch test - that looks like it might scar!

Mr Saif Ul Islam

Orthopaedic Surgeon

Every time I have visited Mr Islam I have found him to be excellent. He is extremely professional and always listens carefully to what I have to say. He is very thorough in his assessments and advice and makes me feel that he really cares about my outcome after the surgery that he performed on me. I cannot fault his attitude or his actions and I am very grateful for his expertise and advice and for what he did for me.

Spencer Private Hospital Ashford

General Surgery, Audiology, + 11 more

Michaela on reception goes the extra mile to make patients feel at ease and answer any questions. Consultants Mr Shultz & Mr Poon are excellent in answering any issues, thoughts, worries etc and deal with patients quickly & efficiently. Nurses Jackie & Sue (ref. scanning) are thoughtful and understanding. Great teamwork and really efficient all round. Thank you. J.W. Dymchurch, Romney Marsh.

Mr Oliver Bowes

Ophthalmologist

Cannot rate highly enough. A kind, professional who has given me the ability to see things so much better. The whole experience from consult through ops to follow ups has been seamless and mostly painless. A little discomfort for 24 hours was all I experienced. The extra YAG laser treatment a year later has been successful. An excellent consultant and surgeon in my opinion.

Newmedica Worcester

Ophthalmology

This was my first visit to Newmedica Worcester. This was my pre-appointment pending an NHS cataract operation booked for later this month. The staff were all excellent. I must especially mention Jen, your excellent receptionist. That does not in any way detract from all the excellent clinical staff. Martin

My Medyk Dental and Medical Centre

Chiropractic, Cosmetic (Aesthetic) Medicine, + 18 more

I had an excellent experience at My Medyk Dental and Medical Centre. The staff were friendly, professional, and very attentive. Everything was well organized, and I felt truly cared for throughout my visit. Highly recommended to anyone looking for quality medical and dental care in London!

Newmedica Slough

Ophthalmology

As a partner of a patient, I observed lack of acknowledgement on entering reception. Young female reception member inappropriately dressed for customer facing position. Looked like she was dressed for lounging at home. Looked bored to death on exiting. Everything else was excellent.