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HMT St Hugh's Hospital

Cosmetic (Aesthetic) Medicine, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 8 more

As I am not a well person and a wheelchair user, the wait was longer due to my health and help to get out. The staff were very understanding around this. I found though, beyond reception the phone system was not the easiest due to the very short length of time given to leave your message, which for people who are disabled, so not the fastest just basic messages of name, number, DOB plus short message, it frequently cut off before you had finished. Beyond that, it was a pleasant experience as it was the least painful steroid injection I'd had to date and I did let the consultant know that. The staff were helpful and accommodating as a wheelchair user plus self employed PA we know we take up space, so not the easiest inside a small room. Thankfully I can still transfer which helps so I can fold the wheelchair up once on to the couch. The staff were very helpful around my safety doing so which is always really appreciated. Please thank them for me.

Mr Oliver Bailey

Orthopaedic Surgeon

After months of waiting on the NHS I went to see Mr Bailey. After my initial consultation I felt such relief as not only was there a clear plan of what we were going to do, but relief came from being actively listened to about my injury and my concerns. Ultimately we made the decision that keyhole surgery for my medial meniscal tear was the best option. The daily pain I was in, I often described as a persistent dull ache but it was gone almost immediately after surgery. Since the surgery I have felt like a new person. Mr Bailey remembered a comment I made about my concerns on looking after my young children with the lack of mobility. I was pleased not only to get my full motion back thanks to his skill but found him so personable with the fact that he remembered this comment several months later at my final consultation. Thank you Mr Bailey!

Reproclinic

Fertility Medicine

I can not speak more highly of the care I received from Reproclinic, in particular or Medical Coordinator, Karin, and Dr Alicia Hernández. Being an international patient, I was concerned about how it was all going to work, given so much of the preparation is done remotely. I need not have worried. Karin's response times to my many (many) emails were always quick and her replies provided the information and reassurances I required. I am please to say that we welcomed our healthy baby boy a couple of weeks ago, following our first IVF cycle with Reproclinic. This was on the back of 15 failed rounds in my home country. The result speaks for itself. Thank you Karin and Dr Alicia. I look forward to seeing you both again when we return to Barcelona for our second child.

Mr Yuksel Gercek

General Surgeon

Mr Gercek manner was warm, approachable and reassuring from the initial consultation to the follow up appointment. He explained the procedure, why he thought it was most appropriate, and the pros and cons. On the day of the operation he again explained the procedure and afterwards reassured me as to the success of the procedure and reminded me of the precautions to take to maximise recovery time. In the follow up appointment he ascertained how I felt about the recovery and examined the abdomen area to confirm a successful outcome. Throughout he was very professional whilst being mindful that reassurance is important for the patient. I would thoroughly recommend my Gercek in anyone considering similar surgery.

Marris Medical

Pain Management, Breast Surgery, + 5 more

I met Dr David Annan today for a neck scan, I have to say I have never met a doctor who is so caring and understanding in my whole life He made me feel so comfortable as I was nervous, he kept asking if I had any questions and answered all my questions, he even asked my son if he wanted to ask anything which was such a nice gesture, Doctors like Dr David Annan really make you feel there are nice and caring people still out there, his happy personality really shines through Keep up the good work Dr David Annan and all the best for the future If in the future I ever need to see a Dr for my neck will only be you

Diverse Minds Clinic

Psychiatry

Before booking this appointment, I looked around for similar services and clinicians. I was impressed by Dr Cappai's profile and decided to book with her. I had a combined ASD and ADHD assessment at Diverse Minds Clinic. The service exceeded my expectations, and I am very happy to recommend it. Dr Cappai was very kind and thorough in her approach and made me feel welcome and accepted throughout the difficult process of having these two assessments done. She is very experienced and gave me several personal recommendations which I will use. I would recommend my partner as well; I had a great experience.

Dr Martin Morley

Dentist

Always an absolute pleasure coming to Vermilion, the staff are just on another level. I honestly think you wouldn’t get that kind of treatment anywhere else in the country. Customer service is first class. Everyone, from the admin teams and front of house, to the Drs and Hygienists. Had my third Hygienist appointment with Debbie last week, she is absolutely amazing, always feel better after seeing her (mentally and with a sparkling mouth 😂). Also, Dr Martin Morley is also such a great guy, so easy to talk to and great at what he does. Best dental team, hands down.

Well Life Clinic Oxted

Allergy Medicine, Clinical Genetics, + 12 more

Excellent 5* service all round - I booked my telephone appointment online and everything was on time and thorough. Special thanks to Joanna for helping me out with invoicing and making sure I was happy with my appointment type. Exceptional customer service. Also thank you to Dr N Bennett who provided me with amazing advice and a speedy prescription - she guided me and we made a decision together on next steps. I will be coming back for a review in 3 months and hopefully I can come in person and use the beautiful facilities. Thank you all at Well Life!

Dr. Oluseye Balogun

Anaesthetist

My daughter had a general anaesthetic with Dr. Oluseye Balogun, and everything went very smoothly. He is extremely experienced with children and showed great patience throughout the entire process. He took the time to explain everything clearly and helped put both my daughter and us at ease. We felt confident and well cared for from start to finish. I would highly recommend him to any parent whose child requires anaesthetic care.

Thames Valley General Surgery

General Surgery, Medical Weight Loss

Prior to the surgery Mr Greg Jones explained everything about the procedure with empathy. During the operation Mr Jones and all his team were pleasant and courteous at at times. At the post operative visit I was impressed at how much detail we went through and even viewed some images of the surgery - this element is an optional extra service. Overall an excellent service which I would not hesitate to recommend..

Nuffield Health Chichester Hospital

Dermatology, General Surgery, + 6 more

The care I received at the Nuffield Hospital was excellent from start to finish. The nursing, theatre, and support staff were consistently professional, kind, and attentive, and made what could have been a daunting experience feel calm and well-managed. Everything was clearly explained, I felt well cared for throughout my stay, and the standard of care was outstanding. The hospital was excellent

Queen Square Imaging Centre

Diagnostic Pathway – Cardiac, Imaging (Scans), + 3 more

Excellent experience from start to finish for my CT guided nerve block injection. All staff were extremely professional and demonstrated high levels of empathy. Even though the doctor was delayed, the staff kept me updated and ensured I was feeling comfortable. Before and during the procedure, everything was explained and staff were keen to check on my wellbeing. Thanks so much to all involved.

Ms Lisa Opie

Osteopath

My husband and I have both been patients of Lisa. She is great. My husband suffered with Sciatica pain for many months before we found her. He is painfree now for the past 10 months. I had shoulder issues which she has helped with. She is very good at diagnosing and honest and upfront about what she can do for you and what she can't. She is also very friendly and empathetic.

Ms Zoe Laxton

Psychotherapist

Zoe has genuinely changed my life. She is a very kind, honest, and firm DBT therapist who doesn’t let you avoid the truth or lie to yourself. While always compassionate, she holds you accountable in a way that feels supportive rather than judgmental. Her approach has helped me build real, lasting skills and a much stronger sense of stability. Zoe is an amazing therapist.

Ms Emma Foster

Urologist

I had three appointments with Dr. Foster. The doctor listened carefully to my symptoms, explained clearly how to proceed, and offered different options for addressing my problem. All of my appointments started on time, and communication with the doctor’s secretary was quick and efficient.

Dr. Bavna Kallan

General Practitioner

After struggling for years with my diabetes and NHS not listening, Dr Bavna prescribed insulin and was understanding of my condition. I've never felt better and my health has improved significantly in just 2 weeks. I'm forever grateful.