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One Ashford Hospital

Audiology, Cardiology, + 22 more

This was a positive experience. Srijune was so very kind and helpful in my pre- treatment discussion, administration of anti biotic medication and questionnaire. She offered to hold my hand during the injection, made sure I was okay, ensured I had some tea and biscuits whilst waiting before I could leave and came to let me know that it was safe for me to leave. She also answered my call when I got home as I’d felt a cramp-like pain in my calf . Thanks Srijano Mr Jones was kind, genial, professional and as gentle as he could be with the procedure. He chatted to me during the procedure , telling me about the scan that was showing the fluid on/ around my knee and was happy to answer my question about what the fluid was that he was removing etc. He told me that I’d get a call from him in a few months time to check how I’m getting on rather than a face to face follow up. I was given assorted leaflets with exercises, ICRS registry , free online rehab programme and physiotherapists Charlie and Nick at the Better team . I was thrilled when I went to walk out of the hospital, to find that I was able to walk normally without any limping. Yes the anaesthetic was probably helping but it made me feel positive about the treatment . I expect it’ll be a little tender once that has worn off but fingers crossed all will be well .

Schoen Clinic Chelsea

Coaching, Holistic Therapy, + 7 more

My care at this clinic has been outstanding and I would recommend it to anyone needing expert psychiatric support for complex trauma. The service is psychiatry-led, with the consultant coordinating treatment plans and supervising input from psychology, occupational therapy, group therapy and trauma modalities including EMDR, DBT, CBT and embodied psychotherapy. This ensured that care was coherent rather than fragmented. I initially attended four in-person sessions per week and have now safely transitioned to monthly. The team have specialist expertise in workplace bullying, institutional power dynamics and identity-related trauma, which is unusual to find. The level of understanding and clinical leadership has made a meaningful difference to my recovery, and I could not recommend the service more highly.

Practice Plus Group Hospital, Shepton Mallet

Ear Nose & Throat Surgery (ENT/Otolaryngology), General Surgery, + 5 more

I had an initial consultation for varicose vein treatment (following a flyer in the post) and following further investigations/diagnosis I went ahead and had an operation. The whole experience from beginning to end was first class. Everything was fully explained to me and all my questions were answered before deciding on the most appropriate treatment. The operation (under local anaesthetic) went well with a nurse talking to me all the time and explaining everything which was happening as as well as distracting me! My recovery went as planned - and as explained - and a follow up visit to see the consultant was very reassuring. All in all I was very pleased with everything and would not hesitate in recommending Shepton Mallet Hospital.

Dr. Jolanta Czyżowska

Paediatrician

In my opinion, this is the best pediatrician in the world. I have been visiting this doctor for over 15 years, starting back when the clinic was still located in Greenford. She is an incredibly professional, kind, and warm person who has successfully treated my children from the time they were infants all the way through to their teenage years. She has a wonderful approach to both children and parents, making everyone feel at ease and well-cared for. Her medical knowledge is a true treasure, and she always rises to the challenge, no matter the situation. I cannot imagine a better doctor for my children. Highly recommended!

Mr Patrick Gordon

Urologist

Mr Gordon successfully completed a Trans Urethral Resection of the Ejaculatory Ducts (TIRED) procedure. This has significantly improved my previous symptoms of pelvic pain and prostatitis caused by swelling of the seminal vesicles. . He explained very clearly the rationale for the procedure, what would be involved and the risks. The follow up and treatment post operation was excellent. He was very responsive to queries, and his secretary was hugely helpful and responsive too. I was confident that I was in very capable hands of a leading expert in his field.

Dr. Garry Savin

General Practitioner

Connor was a great help explaining the day, different aspects and how they will proceed, timelines etc. All aspects of each element of the day were executed with accuracy, care and clarity. The team were clear on the ask of me and the reason for each step of the process. Having such a thorough examination with each member demonstrating their experience and expertise, understanding my needs during the process and achieving it all with a personal touch was very impressive to experience. I have recommended Lumen to friends and family already!

Ms Ewa Majdak-Paredes

Plastic Surgeon

I have suffered from droopy eyebrows for a number of years now and had a consultation with Ewa to discuss what could be done to correct this. Ewa explained the various options available to me and the advantages and disadvantages of each. I decided on the direct brow lift and I am amazed and delighted with the result. Lifting the brows has opened up my eyes and I no longer look tired but refreshed. Ewa took maticulous care over the finer details of the lift including the shape of the brows, which has made all the difference. Thank you.

The Royal Free London Private Patients Unit

Breast Surgery, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 18 more

Dr Tang was simply wonderful. He was very kind, gentle and understanding of my worries and health problem. He explained the procedures well and reassured me. After the endoscopies he reported back and explained clearly what he had found. All the staff at Hadley Wood were also extremely friendly, competent and reassuring, particularly Nurse Grace. Dr Tangs secretary was extremely efficient and friendly. She was quick to respond to my messages and ensured my consultations and treatment happened smoothly and speedily.

Cleveland Clinic Portland Place Outpatient Centre

Anaesthetics, Cardiology, + 10 more

Extremely happy with the service, care and everyone's attentiveness at the Cleveland Clinic. My initial consultation was with Dr Chetan Bhan. He was patient, friendly and made an effort to understand the symptoms I have been experiencing for some time. He quickly assigned my case to Dr Mark Samaan and appointments allocated swiftly too. I came away feeling reassured by that the Cleveland Clinic would be able to help. Also, the clinic is well kept, clean and comfortable. That is a massive plus too!

᠎ Liz Robson

Physiotherapist

I have seen Liz several times over many years and she has always been excellent. She listens carefully, gives clear explanations and suggestions, and her pragmatic approach means she is superb at providing advice, treatment and exercises which are achievable and effective. Her ability to identify and resolve issues quickly is notable and it is all done in a professional and very friendly manner. I have heartily recommended her to others and will continue to do so. Thank you.

Mr Anthony Murphy

Podiatrist

12 week checkup post surgery. Anthony was great checking to ensure that there weren’t any lingering symptoms or any complications post procedure. During the first visit for a consultation and the subsequent surgical procedure carried out by Anthony were carried out with amazing professionalism. He made every effort to put my mind at ease and kept the mood light and calm. I can’t thank him enough for how well looked after I feel.

Miss Ayeshah Abdul-Hamid

ENT Surgeon

My appointment with Miss Ayeshah Abdul-Hamid put me at a lot of ease as she answered all my questions clearly and explained the process of my surgery in a very easy to understand way so I feel confident that my surgery will go well and how I have a lot of trust for my treatment plan. It is very clear that Miss Ayeshah Abdul-Hamid knows her stuff and is very competent as well as being very kind and attentive.

Dr Vimalendran Ratheesh

General Practitioner

Dr Ratheesh is an amazing doctor. I have had ongoing issues and not only was Doctor Rathseeth thorough , but was easy to talk to and I was made to feel very comfortable. There was also a follow up call to keep me in the loop and an in depth explanation of the issue and procedures to follow . Can't say more than this Doctor should be a benchmark for all.

The Harborne Hospital, part of HCA Healthcare UK

Cardiology, Gastroenterology, + 10 more

Excellent friendly and professional experience . I felt that I was in very good hands. Marginal constructive feedback is that I could have been discharged slightly earlier, but other than that, everyone I came into contact with (catering team, cleaners, anaesthetist, consultant and ward doctor) all gave excellent respectful service.

La Belle Forme

Breast Surgery, Cosmetic (Aesthetic) Medicine, + 3 more

I’ve loved every second of coming to la belle forme for my surgery, from the first appointment to my surgery and the pre op, all the staff are so friendly and you feel so welcomed, i can’t thank them enough for making this process so easy and making me feel at ease about the whole surgery. thankyou so much yous are all amazing

Newmedica Manchester West

Ophthalmology

The customer experience was great from start to finish. Helpful friendly team, from initial contact with victoria to the lady who checked us in and to the optician and george the consultant. He was calming positive and have clear explanations but mostly he was very kind