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Dr Sadia Bhatti

Obstetrician & Gynaecologist

Sadia Bhatti was my OB in consultant-led pregnancy and post-pregnancy care at the Kensington Wing, Chelsea Hospital. We met her when I was already in the third trimester. She was very professional, explained everything in detail, and even picked up on things that had been missed in my previous check-ups. One of the aspects I appreciated most was her responsiveness. She gave us her personal WhatsApp and always replied quickly, even checking blood test results within the same day, which was incredibly helpful and reassuring. The C-section itself went very smoothly, and I felt I was in safe hands throughout the delivery. That said, I think there are areas where the care could be improved. During pregnancy, I mentioned that I was taking sertraline for depression, but I didn’t feel that my mental health was really integrated into my overall care. I was given a recommendation to a psychology clinic, but it was too far from my home to be practical, and there wasn’t much follow-up beyond that. Later, when I requested a doctor’s letter acknowledging my mental health so I could extend my thesis deadline postpartum, she did not include it. She explained that because it was only a recommendation and not a formal referral, she could not note it. This reliance on a technicality meant I had to go through the retraumatising experience of retelling my medical history to my GP instead of receiving the support I needed at a very vulnerable time. Postnatal care also felt limited. I only had one brief visit after giving birth, and during it she commented on my weight and appearance (“less bloated” and having lost weight). Personally, I felt this was inappropriate, as weight should not be a focus in such a sensitive postpartum period. In summary, Dr. Bhatti is highly professional, detail-oriented, and exceptionally responsive, and I am grateful for the safe and smooth delivery. I am especially thankful that she delivered my healthy baby, and in the end that is what matters most. At the same time, I would encourage more emphasis on mental health support, more flexible and empathetic handling of patient needs, and greater sensitivity in postpartum follow-up care.

Cleveland Clinic London

Anaesthetics, Cardiology, + 10 more

I had two excellent experiences at the Cleveland yesterday. First Norman did the most thorough and careful echocardiogram. He took endless trouble so as to give the cardiologist views of my heart and its valves from every angle and perspective. The cardiologist was most impressed and helped by all the additional information this gave him. Dr Sam Dawkins, my cardiologist told me and showed me by using these images how well the TAVI and the reduction of the septum are working as they have not only hugely improved flow through my aortic valve but also through my mitral valve. Dr Dawkins is a brilliant cardiologist and an amazing thinker. I was faced with open heart surgery to replace two valves and excision of thickened areas of heart muscle; a very risky operation with a long and maybe unsuccessful period of recovery. Dr Dawkins devised the novel procedures he carried out on me on 24/10/24. The success of this is totally down to his skill and the trouble he took. He was excellently supported by the doctors and staff of the Cleveland during the operation. I hope he is able to share the knowledge of my operation with other cardiologists so more patients can avoid open heart surgery and be given back their health the way I was. Thank you Dr Dawkins

Fitzrovia Suite

Obstetrics & Gynaecology

We chose Fitzrovia Suite as its part of big NHS hospital in case of any unexpected emergency, it made us feel comfortable being just 1 floor away in case anything happens. The team is wonderful and professional able to create a sense of safety and calm in those moments before and after birth. They were supportive during one of the most vulnerable and delicate experiences a woman can go through, offering practical tips, guidance, emotional support and truly personal care at any hour, for any question or request we had. Midwifes supported us looking after our baby so we can get some sleep waking us is time for feeds, meds and breastfeed support. The midwifes were also available on WhatsApp after the birth, which was incredibly helpful. There is so much information to process when you’re discharged home, and having the ability to ask follow-up questions and get quick clarifications made a huge difference for us. Facility itself is clean, catering is nice, rooms were comfortable, branded toiletries are provided -great experience.

Professor Christopher Liu OBE

Ophthalmologist

The treatment and ongoing care that I have received from Professor Liu has been exceptional from start to finish. From the initial consultation appointment to the routine checks following my bilateral eye implant surgery, I genuinely couldn't have hoped for a better service. As someone who was very long-sighted with the onset of cataracts, I chose Professor Liu because my research told me that he is a world leader in lens replacement surgery. However, it is the gentle kindness of Professor Liu that has touched me every bit as much as his technical brilliance, as well as the wonderful additional support provided by his manger, Vivienne Liu. On the few occasions when I have had a query about my eyes, Vivienne has arranged for me to either visit the surgery in person or to speak to Professor Liu by video call without delay and without making me feel like I am being a nuisance. Becoming glasses-free with 20/20 vision has been life changing and I honestly couldn't rate Tongdean Eye Clinic more highly. It is truly exceptional.

HMT St Hugh's Hospital

Cosmetic (Aesthetic) Medicine, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 8 more

Had an appointment for hip injections. I was seen on time. The consultant Mr Howell and radiologists Rachel and Natalie were all amazing. They were welcoming, friendly, professional and warm. They helped me to relax, feel comfortable, assured and confident. I have had the absolute pleasure of meeting many of the staff at St Hugh's and would recommend the hospital to anyone. The people are so genuine, lovely, human, friendly and professional. You are welcomed by the reception staff immediately upon arrival and the experience continues throughout. I appreciate that the staff work in a relatively calm setting, but they make the experience. This is a really well run hospital overseen by the director Ellen and her deputy Sarah. The consultants are of the highest quality. This is an amazing local resource which must be protected. The hospital undertake vital NHS work as well as private work. NHS pressures challenge the continued operation of St Hugh's, which would be a tragedy. Thanks and best wishes to everyone! Xx

Mr Manoj Sood

Orthopaedic Surgeon

Throughout my treatment, from the initial consultation to the operation and follow up appointments Mr Sood has provided a “gold star” service. At the initial consultation he explained the procedure thoroughly and I was encouraged to give thought as to whether or not I wished to proceed with a full hip replacement. Following my agreement to proceed I was swiftly kept informed, stage by stage of developments prior to the operation. On admission day Mr Sood visited me once again ensure I was happy to proceed. The day went very smoothly and I felt relaxed and in extremely capable hands. At post-op appointments he has clearly explained any questions I had and encouraged me with the progress I have been making. I would have no hesitation in recommending anyone who is considering hip replacement to seek Mr Sood advice and help.

Mr Tim Duncan

Obstetrician & Gynaecologist

Just over 4 weeks post-op from a total laparoscopic hysterectomy with left salpingo-oophorectomy, and I am feeling massively relieved and happy. Mr Duncan is a rare find: a surgeon who combines elite technical skill with genuine compassion. From the initial consultation to the post-op follow-up (where he patiently helped remove surgical glue and reassured me about my pathology results), he has been professional and composed. He successfully navigated a tricky surgery that required more incisions than originally expected, yet my recovery has been faster and less painful than I expected. Thank you for giving me my peace of mind back! p.s.: Special mention to his admin team who has been incredibly helpful and efficient.

Mr Denis Tsepov

Obstetrician & Gynaecologist

Mr Tsepov was recommended to me by a previous patient. I’m happy he was. His team worked well together like a well oiled machine with personal touches to ensure I knew the process, what to expect etc. Due to my work schedule there were occasions that I couldn’t see Mr Tsepov in person and they accommodated me with a quick turnaround to a video call. I’ve had previous surgeries and this was the least invasive surgery I’ve had. I was able to walk around on Day 2 and since then have had a steady climb to healing. The team were great and were a message away if I had any questions and this was really appreciated. I would 100 percent recommend Mr Tsepov and in fact have recommended him to two other colleagues already!

Mr Luca Pozzi

Psychologist

After working few months with Luca on my long standing anxiety and obsessive thoughts I have improved my life quality beyond what I thought I could. We focused on identifying specific cognitive distortions and developing actionable coping strategies. Each session felt purposeful, and I was consistently provided with 'homework' and practical tools that allowed me to make progress outside of the office. I recommend him to anyone suffering from severe anxiety willing to put the work to obtain tangible improvements in their life.

Mr Tim Bracewell-Milnes

Fertility Medicine, Obstetrician & Gynaecologist

Mr Bracewell-Milnes was recommended to us by another doctor for our IVF treatment, and we are so glad he was. After several unsuccessful rounds at another clinic, Tim suggested a different protocol, which resulted in us having several embryos by the end of the cycle—something we had never achieved before. He also was always available for us to ask questions to, which gave us reassurance during a stressful time. We became pregnant from our first transfer. I would highly recommend Mr Bracewell-Milnes to anyone.

Dr Dimitri J Hadjiminas

General Surgeon

Dr Hadjiminas is THE BEST CONSULTANT who goes ABOVE AND BEYOND to SECURE EXCELLENCE. He has a fantastic manner he is highly empathetic, super patient and communicates excellently with a gentle directness. He goes at your pace and he will help make the best decisions with you and on your behalf. He travels to top conferences and is up to date with most progressive treatments that can be offered. You will be lucky if you get on his list he is sought out by celebrities and royalty.

Nuffield Health Bournemouth Hospital

Orthopaedic Surgery, Cardiology, + 8 more

Excellent communication, quick access to the appointment, and a very smooth overall experience. The colonoscopy preparation was clear and straightforward, and the procedure itself was handled with great professionalism and care. Dr. Mallick and the entire clinical team were extremely attentive, friendly and helpful, which made the whole experience very reassuring. I felt well informed, supported and genuinely looked after throughout.

Freedom Vision - Newark

Ophthalmology

Excellent care and advice from the hospital. I am really pleased with the outcome of my cataract surgery and the vision I now have. I hadn’t fully appreciated how poor my vision had become and after being short sighted all my life, near sighted requiring varifocal lenses in recent years I now do not need glasses at all as well as all my cataract symptoms disappearing.

Basing Hand and Shoulder Clinic

Orthopaedic Surgery

I have been extremely impressed from start to finish by everyone's professionalism, efficiency and courtesy. The procedure was clearly explained to me in advance, it all went smoothly and I have had a follow up consultation. I am very grateful to the surgeon and all the medical and administrative staff. A great team.

Newmedica Birmingham

Ophthalmology

I went for my surgery and can honestly say I was scared because I didn’t know what to expect but I was made to feel very welcome and the surgery went well all the staff were so friendly and explained what they were going to do would recommend as I had the best patient treatment any person could have thank you

Experts in Skin and Hair

Dermatology

I found it very easy to make an appointment with a specialist of my choice at a nearby hospital. During my appointment, I benefited significantly from the Consultant's specialist knowledge, which was extremely helpful and beneficial in regards to my condition and also to my overall health and wellbeing.