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One Ashford Hospital

Audiology, Cardiology, + 22 more

I thought that I would drop you a note by way of some feedback. I came to your hospital yesterday for some “pre-med” bits, e.g. blood test, MRSA, ECG, BP, all in preparation for a procedure on my left thumb that is scheduled for 19th Feb with Chis James. I arrived about 15 minutes before the 12.30 appointment to be greeted by the quite delightful Margaret who promised to not to take too much blood!, so far so good, then off to see Aisha for the other bits to include the ECG. What a charming person Aisha was. I have to say that the whole process was quite remarkable, unlike many NHS environments where, its more that probable the appointment would run late, sometimes for very good reason. Certainly not so with your team at Ashford One. Super-efficient, smiley (esp. Margaret) a pleasure to visit, not often said when going to hospital. May I prevail on you to please pass on my grateful thanks to the two of them and of course all the “unseen” members of the team. All a credit to you.

The Royal Free London Private Patients Unit

Cardiology, Cosmetic (Aesthetic) Medicine, + 18 more

Nurses and clinicians very friendly and made the experience much more bearable (Dom, Karen, Svetlana and Maria - thank you!) Main issue with my experience was inability to get basic medication required for pain relief post-surgery. Was told my procedure would be finished and we could leave around noon. But my pain medication (codeine and paracetamol, so nothing complicated!) had to be couriered from a local pharmacy. We waited over 4 hours for it to arrive and it never came. In the meantime my numbing had worn off and I was in a lot of pain - my partner had to go and ask the nurses if there was any spare codeine I could have while I waited. We eventually gave up and went home after many hours wasted, and had to pay for a private prescription at a pharmacy near home. Appreciate delay was with pharmacy and nurses did their best to get updates, but this system is not working.

Professor Sanjay Sharma

Cardiologist

I had an excellent experience with Professor Sharma and couldn’t recommend him more highly. From the first appointment, he was professional, calm, and extremely thorough. He took the time to listen carefully to my concerns, explained everything clearly in a way that was easy to understand, and made sure I felt comfortable asking questions. What stood out most was his attention to detail and genuine care. I never felt rushed, and the consultation felt very thoughtful and patient-focused. The tests and results were explained clearly, and I left the appointment feeling reassured and confident in the treatment plan. It’s rare to find a specialist who combines such strong expertise with excellent bedside manner. If you’re looking for a cardiologist who is knowledgeable, approachable, and truly invested in their patients, I would highly recommend Professor Sharma.

Mr Tim Duncan

Obstetrician & Gynaecologist

Just over 4 weeks post-op from a total laparoscopic hysterectomy with left salpingo-oophorectomy, and I am feeling massively relieved and happy. Mr Duncan is a rare find: a surgeon who combines elite technical skill with genuine compassion. From the initial consultation to the post-op follow-up (where he patiently helped remove surgical glue and reassured me about my pathology results), he has been professional and composed. He successfully navigated a tricky surgery that required more incisions than originally expected, yet my recovery has been faster and less painful than I expected. Thank you for giving me my peace of mind back! p.s.: Special mention to his admin team who has been incredibly helpful and efficient.

Mr Michael James Grant

Orthopaedic Surgeon

I arrived for my appointment with Mr Grant for my update on my operation for my FULL Knee Replacement. Mr Grant was very pleased with the progress i have made, and commented that I had surpassed some of his patients who had only had a Partial Knee Replacement. I am very pleased with the result of my operation and must say I have worked hard with the Physiotherapy to get the movement in my knee to the condition it is now. I'd just like to say anybody who undergoes this operation, keep up with your exercises and you'll be happy with the result. Still have about 5 weeks to go and hopefully I'll be back to playing Golf, Fishing and Walking at the weekends again.

One Stop Healthcare

Anaesthetics, Audiology, + 47 more

On arrival the receptionist was really friendly. I checked my details then went for to see the consultant Mr Sherif (not sure on spelling) he was efficient and professional and his nurse was really friendly. Then the mammogram with a really lovely technician. She was friendly and gentle and told me what she was doing each and every step. Then a short wait of about 10 minutes and off to the ultrasound which was carried out by friendly and professional staff. Then my final stop back to see the consultant “the Sherif” ! Where he delivered the good news followed by some advice. What a super friendly and efficient service! Can’t fault it Xx

London Pregnancy Clinic

Clinical Genetics, Obstetrics & Gynaecology, + 1 more

I went at 11 weeks for a scan and for a NIPT test. The booking process was excellent, the members on the phone were so helpful and considerate. My appointment with Dr Desi was on time and extremely thorough. She was so compassionate, caring and kind throughout the appointment, explaining everything each step of the way and being extremely thorough through the scan and explaining our NIPT options. It’s the best consulting experience I’ve had throughout my pregnancy. Reception staff were extremely helpful too. I would really recommend LPC to any expecting couples. An excellent experience end-to-end

Dr. Claudia Maizen

Orthopaedic Surgeon

We would like to extend our sincere thanks to the doctor for the excellent care provided to our daughter. From start to finish, everything was handled with professionalism and kindness. The explanations were clear, simple, and easy to understand, which we truly appreciated. The doctor had a friendly and professional manner and was extremely informative and helpful throughout the visit. We also received very good recommendations for further rehabilitation. We could not have asked for a better doctor or better care for our daughter’s visit regarding her medial elbow bone fracture.

Abbington House

Holistic Therapy, Psychiatry, + 1 more

Had the most amazing time at Abbington House, was exactly what I needed. Was immediately made to feel welcome by staff and clients, everyone has been so warm, friendly and non - judgemental. Food was excellent and the chef Marion was amazing at catering for everyone’s individual needs. I’ve gotten so much out of the groups and one on one sessions. After 28 days I feel like I have been given an amazing framework to take with me on the outside and have met a community that will stay with me throughout the rest of my journey. Thank you so much to everyone, going to miss it a lot

Spire Manchester Hospital

Orthopaedic Surgery, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 11 more

Spire Manchester Hospital provides an extremely well run and professional service. The reception team were friendly and efficient, the waiting areas were calm and clean, and the clinical staff showed real care and attention at every step. Communication was clear, appointments were organised on time, and the overall experience felt respectful and genuinely focused on patients. An excellent standard of healthcare that I would readily recommend to anyone.

Nuffield Health Brentwood Hospital

Paediatric Cardiology, Breast Surgery, + 35 more

The doctor and nurses here are very kind and really helped me during a nerve wracking procedure that I was highly anxious for. I do think given how much we pay for these appointments, that the facilities could really use a revamp. It fees tired and dated in the common areas and the toilets were not very clean. On top of that, you can never find a parking spot, which adds extra anxiety to pre appointments.

The Menopause Medic

General Practice (GP)

I had a consultation with Dr Barton today and for the first time in about 10 years I actually felt like somebody listened to me. We all know that women's health, particularly those in middle age, is not a priority for the NHS. Dr Barton has made it a priority and thank goodness for that. She is calm, professional and explains things clearly. I'm looking forward to beginning this journey with her.

Mr Rajpal Nandra

Orthopaedic Surgeon

I had a really positive experience under the care of Mr. Nandra. Everything leading up to the surgery and post-operatively was explained in detail and I feel I was always part of my decision making. I had a very successful surgery which has given me the ability to get back into running, for which I am currently in training for London Marathon. This is down to the great job Mr. Nandra performed.

Miss Rieka Taghizadeh

Plastic Surgeon

Miss Tag conducted my operation on 25/10 and I have attended follow up appointments after surgery. I always feel that Miss Tag takes the time to explain all relevant details and answer any questions I have. She genuinely cares about me as a patient and has given me a better quality of life with the work she performed during surgery. I can’t thank her enough for what she has done.

Dr Mo Faris

Radiologist

I can say that Dr Mo and Dr Mark were helpful ,supportive and professional. Nurse Becky and Charlotte were both great people and excellent staff. Dr Mark was supportive and helpful throughout giving me information on the procedure. I will recommend the clinic to my family and friends.Thank you very much.

Mr Arvind Mohan

Orthopaedic Surgeon

Very good care from Mr Mohan, clear explanation of problem & sensible advice on treatment. Assistant Sam very helpful in sorting out scans. Access to MRI appointment at Gatwick Park disappointing. Paying for private care should mean faster access to diagnostic tools.