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Mr Tony Jacob

ENT Surgeon

After a year of back and forward to various different hospitals and appointments and symptoms being ignored, I finally and thankfully was seen by Mr Jacob. He was very professional, friendly and most importantly saw and heard my concerns. I got answers and was booked in for surgery. I had a very enlarged thyroid with numerous nodules that had previously been missed by other consultants and my symptoms absolutely debilitating. During surgery Mr Jacob found my thyroid had also grown around the back of neck so took a little longer. I felt great after my surgery, Mr Jacob came to see me the next morning and I was kept in updated of what was going to happen throughout and after the surgery. I had no questions unanswered and felt very cared for. Im extremely grateful that Mr Jacob was my surgeon and would highly recommend him. My scar is barely noticeable only two months later and my healing was fairly easy - thanks to Mr Jacob my procedure was a great success!

Dr Suneil Aggarwal

Cardiologist

I recently had a PFO closure operation after discovery of a congenital heart issue with Dr Aggarwal. From consultation he explained everything and made me feel valued, allowing me to ask questions freely. I felt confident in his care and this continued to the day of the operation, where any fears were alleviated. I’m pleased to say he did an amazing job! Recovery was explained and I felt comfortable to ask anything. Dr Aggarwal’s medical secretaries are also worthy of a mention - their communication, friendliness and efficiency are second to none and I have been able to contact quickly at every need. Thank you for giving me a fixed heart. If I ever needed a heart operation again (fingers crossed we will never meet again!) I would be straight to Dr Aggarwal with no hesitation. Thanks again with appreciation

Dr. John Whitaker

Cardiologist

At the initial consultation Dr Whitaker took the time to explain the condition and procedure in laymans terms to make it easier for us to understand. His compassionate and reassuring manner towards myself and my wife showed what a dedicated and gifted clinician he is. Dr Whitaker came to see us the morning of the procedure his calm and reassuring manner helped to disperse some of the anxiety I and my wife were feeling. Dr Whitaker took the time to speak to my wife once the procedure was complete, he reassured her about the success of the procedure, another example of his compassion by acknowleding my wife's anxiousness. His commitment to his patients is clear , he visited me after the procedure and then several days later. An expert in his field .

Mr Hitesh Dabasia

Orthopaedic Surgeon

From the first appointment with Mr Dabasia, I felt extremely reassured. He clearly explained what was happening with my spine, how this was creating the symptoms I was experiencing and what my options for treatment were. He ensured that I was aware of both the risks of not having and having the surgery (bilateral decompression surgery at two points in my spine). Mr Dabasia also arranged excellent aftercare including physiotherapy and a follow-up appointment 8 weeks post-surgery. The operation was a complete success and Mr Dabasia checked on my recovery and how the wound was healing at the 8 week check. He was again very professional, ensuring that I was recovering well and knew how to contact him if I did have any concerns.

St Joseph’s Hospital

Physiotherapy, Audiology, + 22 more

I cannot rate the hospital highly enough following my recent operation. From the moment I arrived I was looked after by a number of staff members, all of who could not do enough to ensure I was comfortable, informed and had everything I needed. In particular nurses Damian, Sonia, Cindy and Salmon were wonderful, also the catering lady who's name i didn't catch, Steve the pharmacist, Mr Murray the anesthetist, and Mr Lewis the surgeon. All the staff were very friendly and relaxed which helped me settle in a situation I could have felt very uncomfortable and nervous in. Even though this procedure was covered by insurance I would not hesitate to self pay in the future if needed to have this level of care again.

Omnia Therapy - Online

Psychotherapy

The support at the very beginning when I was accessing the service was excellent - the person I first communicated with was helpful, gentle and kind. I felt able to ask questions and to access the support on my own terms. Getting a regular appointment that suited my needs and schedule was also easy - as a single parent, I really appreciate the flexibility. The portal took a little bit of getting used to but here too, lots of friendly support was available. The counsellor I speak to weekly is just brilliant. They are flexible and kind, and our relationship has evolved according to my needs. It's genuinely changed my life, and I couldn't be more grateful.

The Princess Grace Hospital Outpatients

Diagnostics & Testing, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 7 more

Pretty straightforward experience overall. The receptionist on the first floor (the Somali lady wearing a hijab) was extremely kind and helpful. My phone was about to die and I asked if there was any chance of a charger- she went out of her way to help me, which I really appreciated. It’s the small things like that which leave a lasting impression, and that’s exactly why I wanted to leave this review. The only small suggestion I’d make is having oat milk available at the coffee machine for those who don’t have dairy, it would be a thoughtful and considerate touch.

Transform Health

Physiotherapy

I had a really positive experience with this pain management therapy service. From the first appointment, I felt listened to and taken seriously. The practitioner took the time to understand my symptoms, lifestyle, and history. Every session felt tailored to how I was describing the issues were. I’ve noticed a real improvement, not only in my pain levels but also in my mobility and overall day-to-day comfort. I also came away with practical advice and exercises to help manage things between sessions, which has made a big difference.

Practice Plus Group Hospital, Plymouth

General Surgery, Imaging (Scans), + 2 more

The consultant was very reassuring throughout. The teams, medical and physio, came across as calm, competent and professional. The nurses and reception staff at the hospital were friendly, calm and professional not just to me, the patient, but to my wife as well. Recovery after the procedure was less daunting than I feared it would be, the pain experienced was less than I feared it might be, and the rehab process has been every bit as easy as I was told it might be. So, thank you to everybody concerned.

Dr Pooja Gulati

Rheumatologist

I visited Dr Gulati on the recommendation of another specialist consultant, and was very grateful for her expertise and knowledge. She was the only doctor, out of several that I visited, that was able to uncover the root cause for painful symptoms I had been experiencing for several months. I also really appreciated her clarity and warmth during our consultations, as bedside manner can make all the difference when facing uncertainty and ongoing pain.

One Ashford Hospital

Dermatology, Pain Management, + 21 more

Came for a pre op, lovely staff and lovely pre op Nurse, however I was sent for bloods, I wasn’t asked if a trainee could take them, she tried twice which was painful, before the nurse then took them on the third go in my other arm. Totally understand the need for training however, I had made it known that I hated needles and was not a good person to practice on, I unfortunately got up feeling very dizzy and sick, which for me was unnecessary.

Cromwell Hospital

Paediatrics, Cardiology, + 17 more

I really like the Cromwell Hospital in Kensington London. It's clean modern well organised and I like the consultants. The nursing care is absolutely fabulous and the nurses overall are highly trained and experienced. The pharmacy is efficient and staff are super helpful and the registration staff are terribly nice and helpful. 10/10.

Mrs Hasnaa Ismail-Koch

ENT Surgeon

My appointment with Mrs Hasnaa Ismail-Koch was such a positive experience. Mrs Hasnaa Ismail-Koch took the time to explain findings in a way that I could fully understand and my appointment wasn’t rushed. I asked several questions and found the answers honest and informative. I would highly recommend Mrs Hasnaa Ismail-Koch.

Freedom Vision - Taunton

Ophthalmology

I am very pleased with all aspects of the treatment. The staff were very friendly and explained the whole process clearly. Both operations were carried out on the same day and went extremely well. The post op’ check up confirmed everything was healing well. Thanks to everyone involved for the positive outcome.

Mr Nicholas Hodgins

Plastic Surgeon

I am 8 weeks post extended brahioplasty which was preformed by Mr Nicholas Hodgkins. I could not speak highly enough of him.The results he gave me far exceeded my expectations and I couldn't have chosen a better surgeon .If anyone is considering this surgery I can highly recommend him.

Mr Sarang Sapare

Orthopaedic Surgeon

As discussed with Mr.Sapare the affect on life style has been tremendous. You just have to learn to adapt not to try doing things that impact on your own personal wellbeing. . But the procedure is amazing in what it gives back The injections are Not comfortable but the outcome is great