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Moorfields Private Eye Hospital

Ophthalmology

It would be helpful to add the following to your briefing: after surgery - we will offer to help you to a taxi or to the taxi rank, if you do not have a person to accompany you Worth considering clear plastic, wrap around glasses for walking/cycling in windy areas/or where likely to be grit in the air Clear some space in your fridge for the eye drops which will need to be refrigerated If you are travelling invest in a portable coolbag, with icepack to keep eye drops at the required temperature no eye make up on the day or for a month post op / swimming hair washing will be tricky for a few days, so consider dry shampoo explain to people what is normal in terms of recovery day by day over the subsequent days post surgery explain to people what to do, if despite taking the drops, there is a feeling of grit in eyes explain to people - if it is normal or not to see halos or to see with a soft focus - perhaps have images, which are shown ahead of time provide youtube video with how to insert drops - have practise drop session on a pre visit, with non irritant drops, to enable the technique to be mastered The person who provided the medicines did not go through the 'knuckle technique' which is on the document provided, trying to master this when your eye sight is recovering is not straightforward Suggest that patients have ibrufen 200 and or paracetemol at the ready suggest setting alarm on phone at regular intervals for drop taking suggest that surgeon creates faqs to answer frequent questions on the various options of lens, implications

Mr Robert Gleeson

Orthopaedic Surgeon

Mr Gleeson replaced my left knee just over a year ago because I could no longer enjoy walking and skiing in the Alps. My physio had recommended that I go to see him as 'he knows everything there is to know about knees'. Before I had the operation, we had a long chat to make sure that I knew what could go wrong and that I was going to have to work hard to regain full fitness. The operation went very well and I had excellent physio afterwards. It was reassuring to have the physios pushing me to work through the pain. 10 months after the surgery I did a multiday hike in Switzerland and could walk downhill for hours with none of the pain which had been coming on for years! I'm now looking forward to an off piste skiing trip next month. I would have no hesitation in recommending Mr Gleeson. He obviously did an amazing job on my knee and he was very kind and caring through the whole experience.

One Stop Healthcare

Pain Management, Breast Surgery, + 47 more

On visiting consultant Subhajit Ghosh a prescription was given to the nurse to be ordered for my next appointment as it was something that was not kept in stock at OSD. I needed to check my diary to see if I could make this next appointment at OSD Healthcare in Hemel Hempstead to have the prescription or, see the consultant at Spire Hospital on another day. On checking my diary I found I could make it and I phoned and arranged an appointment with Subhajit Ghosh. Unfortunately, the prescription had not been ordered so when I turned up for my next appointment I was unable to have my treatment and I would have to see him again another time. I appreciate mix ups happen but thought OSD Healthcare should check their procedures in instances such as this, so that prescriptions are ordered once patients have confirmed they can make future appointments.

Mr John Jeffery

Orthopaedic Surgeon

Mr Jeffery has reviewed and operated on my teenage son recently. He has been amazing all the way through the process. He was able to explain, in a way we could all understand, both his scan results and the reasons an operation would be needed. Not only did we as parents leave the appointment happy and understanding, but so did my son, which was great! He was reassuring to my son when he came in for his surgery, answering any questions or worries he had, and again he was great in being able to help calm his nerves before the operation, which is something definitely needed with children. It's been a very positive outcome since

Marris Medical

Pain Management, Breast Surgery, + 5 more

I met Dr David Annan today for a neck scan, I have to say I have never met a doctor who is so caring and understanding in my whole life He made me feel so comfortable as I was nervous, he kept asking if I had any questions and answered all my questions, he even asked my son if he wanted to ask anything which was such a nice gesture, Doctors like Dr David Annan really make you feel there are nice and caring people still out there, his happy personality really shines through Keep up the good work Dr David Annan and all the best for the future If in the future I ever need to see a Dr for my neck will only be you

Mr Sam Singh

Orthopaedic Surgeon

Mr Singh had operated on my foot, toes and ankle mid Nov. Just come out of a check up today the 20 Dec and i am so very happy to hear i am healing really well and ahead of where he would expect at this time. I have had the best experience with Mr Singh who has explained everything in an easy to understand way every step of the process. I am back to walking and driving and hope to be back doing my passion of ballroom and latin american dancing in another couple of weeks! Can't recommend Sam Singh enough.

Hair Medics UK

Dermatology

I have been purchasing my Hair Medication from Hair Medics UK for the last 3 + years! All I can say is not only is the custom Minoxidil Formula better than anything else I have ever found on the market... The team over at Hair Medics UK are incredibly understanding and take a professional, proactive approach to Hair Loss. Any anxiety that I once had surrounding Hair Loss has been relieved and I couldn't thank these guys enough! I couldn't recommend Hair Medics UK enough :)

The London Clinic

Physiotherapy, Dermatology, + 13 more

Vast majority of the people were super friendly and made my hospital stay very comfortable. Hospital was clean and everyone was extremely professional. I did get the feeling though that you get rushed a bit when it gets to recovery and need to get going post-surgery which is not ideal as sometimes you are just not feeling fit enough or ready to go home straight away, especially after general anaesthesia. Overall extremely positive experience.

St John & St Elizabeth Hospital

Paediatric Cardiology, Cardiology, + 33 more

Dr. Kapur was incredibly welcoming, knowledgeable, thorough in her examination, and confident in creating a plan to manage and treat my condition. She has working relationships with several other physicians locally to whom I was referred for further testing. We scheduled a follow up visit for next month to assess progress and discuss treatment options. I left feeling supported and hopeful. Thank you, Dr. Kapur!

Mr Oliver Harley

Plastic Surgeon

I wasnt spoken to very much during the surgery and it was down to me to keep asking what was happening. I would have liked to have been spoken to as the different things were happening to put my mind at rest. For instance I can feel tugging in my forearm is that normal, what is the noise I can hear etc. I personally would like to have been told you will feel tugging etc but its because im doing whatever

One Heart Clinic Harley Street

Cardiology, Imaging (Scans)

From the moment I walked in, the clinic felt welcoming and well organized. The front desk staff were friendly and helpful, and the check-in process was smooth. I didn’t feel rushed or overlooked at any point. Everything ran on time, and the overall atmosphere was calm and professional. It made what can be a stressful visit feel much easier, and I felt well taken care of from start to finish.

HCA Healthcare UK The Portland Hospital

Obstetrics & Gynaecology, Fertility Medicine, + 1 more

I received truly excellent care and had a wonderful experience having my baby at the Portland. All the staff members I encountered from the night nurses, midwifes, lactation consultant, paediatricians were all attentive, caring, and knowledgeable. It was absolutely worth the investment to have this high level of care and support to welcome my daughter in the world.

Mr James Smith

Orthopaedic Surgeon

I had the best experience going to Kim’s for partial knee surgery on both knees, separately. Mr James Smith was the best Consultant I could have wished for. Really respectful, very approachable and explained everything to me . I recovered extremely quickly and have been so pleased with the result enabling me to lead a more active life now. I am 84 years old.

Mr Nadim Aslam

Orthopaedic Surgeon

The whole experience was professional and reassuring. I was apprehensive about the procedure but Mr Aslam was very reassuring and made me feel at ease right from the initial appointment. He is a good communicator, making you feel listened too. He has a very positive attitude which helped to put me at ease.

Mr David Gruhl

Podiatrist

After 3 months of pain with my foot, I made an appointment with David. He made a thorough assessment of the problem and made footwear and exercise recommendations which he followed up with a detailed email. Within a month my foot was almost back to normal. I would definitely recommend him.

Mr Ahmed Toma

Neurosurgeon

Should anyone else be in need of the procedure which I had, I can fully recommend the Clinic, the staff and Mr Toma for the care they gave me. The main memory I shall retain is the pleasant and friendly attitude of everyone I met, together with a great sense of gratitude.