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Delamere: Private Rehab Clinic & Addiction Treatment

Holistic Therapy, Psychiatry, + 1 more

I had an incredibly positive experience at Delamere and I’m very grateful for my time there which has been transformative. The programme is extremely well structured and thoughtfully designed - a really well-rounded mix of therapy, group work, education and peer support. The staff are kind, dedicated and create a safe, supportive environment where real change feels possible. I want to give special thanks to Mark, my therapist, and Gary, my mentor. Their honesty and approach made a huge difference to my recovery. I felt seen, challenged in the right ways, and supported to build real clarity and confidence. I made meaningful progress and left feeling stronger, clearer and had regained hope for the future. The only area I feel could be improved is the level of psychiatric support. During my stay, patients were offered one 15-minute appointment with the psychiatrist, which felt brief especially for those with more complex mental health needs. I would have valued more collaboration and communication around medication decisions. Strengthening this aspect of care would make an already excellent programme even better. Overall, I’m extremely thankful for my time at Delamere and would definitely recommend the centre to others seeking recovery support.

Professor Yacoub Khalaf

Obstetrician & Gynaecologist

I had an amazing experience with Professor Khalaf, and I cannot recommend him highly enough. I started my IVF journey in 2023, which resulted in a successful pregnancy, and I am now the proud parent of a one-year-old baby. I am currently preparing for a second transfer, and throughout this entire journey, the Professor has been nothing but exceptional. He is incredibly approachable, reliable, and always available. I have been able to contact him at any time of the day, on any day of the week, and he has always been willing to accommodate my needs, including fitting in appointments when needed. His level of knowledge and expertise is outstanding, and he always takes the time to explain everything clearly, which immediately puts you at ease. What truly sets him apart is his constant optimism and positive energy. From the very beginning, he believed in my IVF journey and consistently reassured and encouraged me. This positivity made a huge difference and helped me stay hopeful and confident throughout the process. I am extremely grateful for his care, professionalism, and support.

Mr Kamran Khan

Ophthalmologist

Unfortunately my high blood pressure caused some problems and delayed the first cataract operation to my left eye, after 4-5 weeks weeks I had surgery on my first eye and 5-6 weeks later my second eye was done. Without exception all of the staff I met at Newmedica were friendly, helpful, and very caring. The consultant who carried out the procedure on both eyes (Mr. Kamran Khan) took the time to explain the procedure and answer my questions. During the procedures he was reassuring and calmly explained what was happening. Both procedures were carried out successfully and my sight is so much better now. I would like to give a big thank you to Mr Kamran Khan and his team for all the care and attention I received.

HCA Healthcare UK London Bridge Hospital

Gastroenterology, Respiratory Medicine, + 11 more

Dr Coker always presents in a professional yet approachable manner. She is very clear in explaining any tests results; her treatment plan; and any further investigations she thinks should be undertaken. The language she uses is accessible. She is receptive to answering any questions I might have. She promptly keeps my general practitioner informed of my current treatment, to ensure my medical care is managed holistically. She is an active listener and always allows me time to explain my current symptoms etc. In her professional manner, her approachability and her persistency in investigating my symptoms, I have confidence that I am in good hands.

Nuffield Health The Holly Hospital

Ear Nose & Throat Surgery (ENT/Otolaryngology), Gastroenterology, + 10 more

I always find the receptionists at The Holly difficult to deal with. The booking in experience is poor as one often has to wait for ages whilst the receptionists are on the phone or chatting or apparently doing something on their computers. It is a pity as the doctors and nurses and other staff including the porters at The Holly are extremely good. The receptionists in both the outpatients area and the scan receptionists need better training and better management. I would say however that the GP area receptionists and the front desk receptionists are very nice and very helpful so I have no issues with them.

Newmedica Newcastle

Ophthalmology

I was extremely nervous having had a bad cataract surgery experience previously. However the staff went out of the way to make me feel comfortable, with a particular shout out to Bruce who was calm, funny, knowledgeable and held my hand throughout the procedure. Mr Ainsworth was warm and kind, it was good to meet him before the surgery. The whole procedure was explained and was over so quickly. It was a very personalised experience and my recovery has been quick and straightforward. I cannot recommend Newmedica highly enough, particularly for nervous patients.

Dr. Vian Hurle

General Practitioner

I found my consultation with Dr Hurle extremely insightful and valuable. She explained the fundamentals of health in a clear and accessible way, particularly how lifestyle factors and nutrition relate to inflammation and overall wellbeing. I appreciated how she took the time to explain how test results should be interpreted in the context of my individual health, rather than in isolation. The consultation felt holistic, evidence-based, and empowering, and it gave me a much clearer understanding of how targeted lifestyle changes can support long-term health.

Practice Plus Group Hospital, Ilford

General Surgery, Imaging (Scans), + 2 more

Paid privately for Hip Replacement, initial appointment was disappointing with an hour wait, and a non interested surgeon. A few blips along the way, upon arrival on surgery day, they had me down for a knee replacement not hip, staff on night shift not the friendliest, and thet x rayed the incorrect hip after the surgery. Day shift were great and surgery went well. I will say I expected more for paying privately however the main thing I've had my surgery instead of the ridiculous wait time on the nhs.

Woodthorpe Hospital

Dermatology, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 12 more

I had a two night inpatient stay recently after having fairly major surgery at The Woodthorpe Hospital. The individual and quality care I received from my Surgeon, Anaesthetist and Nursing staff made my experience a very positive one. The room was well equipped and the food was good, with every need catered for. Special thanks for making allowances and letting me stay until late in my room on day of discharge. I would definitely recommend this hospital for an overall positive experience.

Mr Khalid Al-Dadah

Orthopaedic Surgeon

Dr Al- Dadah has been very helpful and kind every step of the way. I had a meniscus tear. He did the MRI and shared informed alternative course of action. We agreed to do a steroid injection to manage the pain and booked a surgery to “tidy up” the meniscus. The Dr team was very kind and answered promptly all my questions ( pre op jitters), giving me amazing reassurance. The operation ran smoothly and 2 weeks later I got the stitches removed. Almost 95% mobility back already and pain free.

Midland Eye

Ophthalmology

I visited the clinic to discuss removal of a lesion on my eyelid. Having spoken to the consultant Mt Murray I decided to have it removed. I returned two weeks later to have the surgery. All the staff were very supportive and took time to explain the whole procedure to me. In particular Jenny took great care of me and made sure I felt as relaxed as I could be. Everything went to plan and I would like to thank everybody that was involved.

Mr Mazin Ibrahim

Orthopaedic Surgeon

I came to Dr. Ibrahim for a hip replacement and had an excellent experience from the start and being a return client as he also operated my sons knee a couple of years ago. I can highly recommend him and am walking again after 2 weeks time without crutches. I am staggered about the smooth process and recovery and would like to thank him and the team for this outstanding experience.

Basing Hand and Shoulder Clinic

Orthopaedic Surgery

I have struggled with trigger finger in both hands for a while. Mr. Jonathan Hobby has always given me the best advice and treatment. The most recent steroid injections have been a huge success. My middle fingers no longer lock when I'm carrying out daily tasks and the terrible pain in my left middle finger joint has disappeared. A huge relief and it's wonderful not to be in pain.

Dr Bhavik Modi

Cardiologist

Since Dr Modi did the stenting procedure, my symptoms have disappeared altogether. I cannot believe I was walking around with the symptoms wondering whether they were coming from my heart. I’m so grateful for the treatment he’s given to me and I’m very lucky to have sorted his advice. I wouldn’t hesitate to recommend to anybody. Thank you so much.

Dr Ian Comaish

Ophthalmologist

My visit, from the welcome received from reception, to my meeting with Mr Comaish was very professional. Mr Comaish and his assistant were excellent. I left Bath Clinic with confidence for my future appointment to have the procedure on my right eye. All options for my next appointment were explained well.

Mr Dinesh Alexander

Orthopaedic Surgeon

I attended a follow up appointment after Mr Alexander replaced my hip last April. I expressed my concerns over my other hip and Mr Alexander sent me straight for an xray and I was quickly reassured that all was okay. My care under Mr Alexander has been excellent. I can’t thank him enough.