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HMT Sancta Maria Hospital

General Surgery, Vascular Surgery, + 19 more

I have recently had a hysterectomy performed by Professor Bunkheila. The operation was a great success and I cannot thank the Professor enough for his compassion and care from my initial appointment through to the post op consultation. Professor Bunkheila was the nicest gentleman to deal with, listened to all my concerns and was reassuring and professional when discussing all the pros and cons to having such a procedure. His kind, caring manner made me feel so comfortable and after many years of extreme pain and debilitating medical conditions, I felt finally that someone was actually listening to me and could make a difference. I was very poorly at my initial consultation and now feel 100% recovered and it has been truly life changing. Professor Bunkheila and his medical team of anaesthetists were wonderful on the two occasions of my surgery as I was very nervous, but both times they were so reassuring. All the staff were very kind and efficient, my personal ward room was clean and the catering was very good. I would also like to thank a particular gentleman called Anil who performed my pre operative assessment blood tests, I am very needle phobic and was terrified but he ensured that it was done swiftly and with such kindness towards me, I was so grateful.

Nightingale Hospital

Nursing, Nutrition, + 2 more

As a someone who has never experienced detox/rehab, group therapy, meetings, psychiatric evaluation or support and with very little exposure to discussion or open dialogue about my addition or indeed addiction in general it would have been helpful to have a better introduction/orientation to the process, perimeters, etiquette etc. I full appreciate the variables and ambiguities in an environment such as this but even being aware of what they might be would have been helpful. I felt my length of stay and the detox treatment was minimised and at times mocked, invalidating my treatment, commitment and if I’m honest, my character. I felt ridiculous and vulnerable and two particular group sessions. I would never have mocked anyone else’s efforts or derided anyone on their multiple attempts at recovery but if I had I would have fully expected to be challenged for doing so - I didn’t feel there was anyone interested in challenging the negativity directed towards me and it left me feeling quite isolated and undermined.

Cleveland Clinic Moorgate Outpatient Centre

Imaging (Scans), Cardiology, + 8 more

Asked to be 15 mins early for scan, but then not called until 30 mins or so after time of appointment without any prior indication of running late (perhaps because it was at 6pm ). Head scanner was still busy so junior radiologer kindly chatted to me for 15 mins after I'd changed to kill time. Having been told it would take 15 mins, scan took about 45 mins and team forgot to talk to me or put music on despite me saying I was a bit claustrophic (but can get by ok). Then at 8pm, no doubt in rush to scan next person, they didn't remove cannula so i wandered around to find another staff member to do that who happily obliged. Not a major problem but not up to Cleveland usual standards. Staff were all very friendly though, but perhaps clinic shouldn't book in patients at end of day if they can't really handle them properly.

Manchester Private Hospital

Breast Surgery, Cosmetic (Aesthetic) Medicine, + 2 more

See CT scans here: johnjoesmith73.wixsite.com/portfolio of displaced chin implant by Manchester Private Hospital. It’s underneath my chin, lopsided, on top of any tissue, not even near my chin bone, and they refute 2nd opinions I’ve had that there’s anything wrong with this. They also promised me a referral for a CT scan for months but keep deferring. So I’ve had to arrange these scans myself to get proof needed. Made a formal complaint and didn’t even get a written response. Independent adjudication (ISCAS) next then Small Claims. They will not take responsibility for negligence/errors so beware! Please pass on so people are aware - as this needs to be made public

Spencer Private Hospital Canterbury

Pain Management, Cardiology, + 6 more

The waiting area had few chairs and not enough for the people waiting. The people around there that gave me paperwork and told me where to wait, were polite and helpful. The appointment with the consultant was really distressing, I couldn't ask questions and didn't discussed with me the plan, just set up steps without getting me involved on her treatment plan. This experience was very negative from what I expected when you go to a professional asking for advice and reviewing if your body is working well. The consultant is not on the list from next step: dr Anastasia Goumenou, gynecologist

Mr Geoff Chiu

Oral & Maxillofacial Surgeon

Dr Chiu promptly diagonised the need to remove my un-erupted ectopic lower third molar. Dr Chiu listened to all my concerns and answed my questions in detail. Communication was great right from the initial meeting through to post surgery follow up consultation. All meetings were followed up in writing confirming the discussion and actions agreed. Dr Chiu also identified a dental filling which was incorrectly completed by a previous dentist. I found Dr Chiu very knowledgable. I strongly suggest anyone looking for a oral and maxillofacial surgeon to contact Dr Chiu without hesitation.

British Allergy Clinic

Allergy Medicine, Dermatology, + 1 more

I was put totally at ease by Dr Bashkis calm & very kind manner ..he explained & diagnoses what I had been suffering with & offered me a good treatment plan ….he took the time & trouble of explaining everything so well & answered any questions I had with such clarity & confidence which immediately put me at ease ..he offered me comprehensive blood tests which I received within a week & he kindly followed up with a telephone appointment to explain all the resits & plan of action ..I’m very grateful to Dr Bashki for all his kind & caring help ..thank you so much

Freedom Vision - Chelmsford

Ophthalmology

I chose galaxy lenses for my cataract surgery and am now very happy with the results. No need whatsoever for any glasses. The staff were all very kind and supportive, along with Mr Hove the surgeon who was quick and efficient with the procedure. I would recommend anyone who is thinking of this procedure to not be anxious, it is quick and painless and though your vision is a little blurry after it doesn't take long to resolve. Thanks again to Mr Hove and all the staff at Freedom Vision Chelmsford.

Miss Jessica Edwards

Psychologist

Miss Jessica Edwards. Was fantastic she was very polite and respectful. Listened to everything I had to say worded things in a easier way I would understand. Never judge me. She is a diamond really felt relaxed speaking with Jessica and really made me feel like they are there to help you and not judging you. 10/10 Jessica is definitely passionate about her job and it shows very much Thank you Jessica my life is starting to turn round for the better. Can not thank you enough.

Spire Harpenden Hospital

The only area for improvement is the check-in process - quite often there is a queue of people waiting at reception and the vehicle registration screen is separate to the check-in form, which isn't very efficient. The waiting area and exam rooms are clean and tidy, the staff is friendly and helpful. I prefer coming here despite it being a longer drive than my nearest private hospital because of the great experience I've had previously.

Mr Anthony Murphy

Podiatrist

12 week checkup post surgery. Anthony was great checking to ensure that there weren’t any lingering symptoms or any complications post procedure. During the first visit for a consultation and the subsequent surgical procedure carried out by Anthony were carried out with amazing professionalism. He made every effort to put my mind at ease and kept the mood light and calm. I can’t thank him enough for how well looked after I feel.

Mr Edmund Ieong

Orthopaedic Surgeon

I am absolutely delighted with the outcome of my big toe fusion operation. I was concerned that it would restrict my mobility but it hasn’t. The day of surgery was as comfortable as it could have been. Mr Ieong has been excellent from start to finish. He reassured me all the way, and answered all my questions when I had my review after 5 weeks. I’m keen to secure him to do the same procedure on my right foot

Mr Javaid Ahmad Muglu

Obstetrician & Gynaecologist

A genuine, kind and patient doctor. Dr Muglu explains everything with patience and in easy to understand terms. His reviews are true and I would highly recommend him. He took genuine care over my treatments and gave me advice for my continuing course of action outside of gynaecology rather than saying he couldn't help as his remit was over - I am very thankful for this.

Dr Rachel Hoyles

Respiratory Doctor

Dr Hoyles consultation was really excellent. Her manner was professional, thoughtful, caring and thoroughly impressive. She explored my history in detail, examined me, talked through the implications of her findings in an understandable way and explained very clearly the way forward for treatment. I am very grateful for her expert opinion and personal attention.

Dr. Kirsty Schmidt

General Practitioner

My visit was excellent. Dr Schmidt listened very carefully and was extremely knowledgeable and helpful. Dr Schmidt allowed me to ask a lot of questions and made sure they were answered. She carefully explained various treatments and made sure that I left the doctor’s office feeling confident with my diagnosis and treatment.

Ms Lubna Haque

Obstetrician & Gynaecologist

I had an excellent experience with Dr. Haque. She is highly professional, knowledgeable, and took the time to explain everything, which made me feel very comfortable and confident throughout my treatment.. I would highly recommend her to anyone looking for a skilled and compassionate doctor.