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One Ashford Hospital

Audiology, Cardiology, + 22 more

I visited the hospital to see an orthopaedic surgeon after having a fall at work and damaging my knee. I have had issue with it since the accident I suffered at work.I was advised to lodge a claim with my employers insurance. This I did because of the problems I am having with my knee. I was sent to see this gentleman so he could assess the damage to my knee. I was treated as if I was only there because I was lodging a claim and to have recompense for the damage I suffered and still am. He seemed very abrupt and I felt as though I was cross examined over the form I had filled in regarding my injury. I left the room feeling like I had done something extremely bad and wrong. I have never had to go through this scenario and very much hope not to have to go through another. I am a patient who has an injury that I am advised my a consultant needs an operation yet I was treated though I was feigning injury. I do not feel valued having attend at the one hospital.

Dr Catherine Spencer-Smith

Sport & Exercise Medicine Doctor

Dr Catherine Spencer Smith was the first doctor to correctly diagnose my hip problem after I had previously been misdiagnosed by the NHS with a femoral hernia. Her assessment was extremely thorough and helped me clearly understand the true cause of my symptoms, including how they started after bunion surgery. Following my hip arthroscopy, she also helped me understand the cause of my lower back pain during recovery, reassuring me that the surgery itself was not the issue. She gave clear guidance on the physiotherapy I should follow and even offered to contact my physiotherapist directly, which I felt went well beyond what is normally expected. Her examinations are always precise, thoughtful, and very reassuring. I would highly recommend her to anyone seeking a careful and expert musculoskeletal opinion.

Mr Harry Orlans

Ophthalmologist

I have been under Mr Orlans’ care for almost a year now and have undergone multiple complex surgeries due to an unfortunate recurring retinal detachment. My most recent surgery being the 19th of January for a left cataract, Vitrectomy and removal of silicone oil. Despite the worries and concerns I’ve had, especially given my young age, my mother and I have continuously felt reassured from my consultations with Mr Orlans that every decision made was in the best interests of my health. Even following surgery and knowing the possible potential risks, I left feeling/knowing that I was in the safest possible hands and every risk was worth that extra chance. I am incredibly grateful for Mr Orlans, patience, dedication, expertise and skill. His care has made a profound difference and given me peace of mind.

Mr Tev Aho

Urologist

I recently had a HoLEP procedure under the care of Mr Tev Aho. He is an excellent clinician - and I highly recommend him to anyone experiencing symptoms from prostatic hypertrophy. I found his assessment of my problem to be very thorough and thoughtful. I had great confidence in his skill to address my problem. I have had a very positive outcome. The operation has resolved all my urological symptoms. The recovery took a couple of weeks and was entirely in line with the detailed/helpful information I recieved before hand. Thank you.

Dr Matthew Kahn

Cardiologist

Dr Khan is a consumate professional with an extremely amiable approach that immediately put me at ease. He explained everything in great clarity, was very reassuring whilst being direct in my procedures pro's and possible cons and making sure I fully understood the potential outcomes. On the day of the procedure I could not have been more impressed by the efficiency of Dr Khan and his team. As a self funding patient I consider I have spent my money very well and made an excellent choice of Dr for my "life and wellbeing" investment.

John Flynn Opticians

Optometry

I wanted to send a huge thank you for the exceptional care you provided to my friend last week. We are incredibly impressed by your expertise and thoroughness in explaining the condition (Keratoconus), your guidance on further management and your prompt referral to the Eye Consultant. We are equally impressed by your wonderful team’s kindness and promptness. It’s a relief to know such high-quality care is available locally, and I’ll be sure to point my friends and family your way.

Mr Javier Moraleda

ENT Surgeon

I highly recommend Dr. Javier Moraleda. I had been struggling with recurring ear infections for a long time, and he was the first specialist to truly get to the bottom of the issue. He was incredibly proactive, identifying and treating a fungal infection followed by a bacterial one. Beyond just the immediate cure, he took the time to educate me on long-term prevention and treatment. I feel much more confident managing my health thanks to his expertise.

Quality Dental : Shoreham

Dentistry

Whilst all staff were friendly and professional from the reception staff to the dentist. My appointment was 10 o'clock but I was not seen until 10:25 without any courteous apology or advise of the delay until I was in with the dentist. I appreciate that delays can happens with the treatment of the customers before me but a courteous apology and advice of the estimated wait would have been appreciated as my car was parked in a pay and display area.

Mr Haroon Majeed

Orthopaedic Surgeon

I was quite anxious about having an op n my foot but from the begining the first consultation Mr Majeed put my mind at rest, explained everything and is calm, warm and freindly. I felt in safe hands. The aftercare has been amazing too, as I've been slower than most to heal and Mr Majeed has not discharged me quickly and is monitoring my healing. I would highly recommend having surgery with Mr Majeed, you really feel in safe caring hands.

Miss Shan Shan Jing

Plastic Surgeon

I recently had a breast lift with dr Shan Shan and had the best experience possible, from the consultation I knew she was the right surgeon for me she explained everything thoroughly and was honest about what she could do for me. On the day of surgery she put me at ease instantly and I had no nerves going into surgery. I am overjoyed with my results it’s all I could of asked for and more, she’s amazing at what she does

Spire Wellesley Hospital

Cosmetic (Aesthetic) Medicine, Dentistry, + 17 more

The admin side of things was a bit bad. Had the wrong shoulder down for surgery and even though said it would be changed still had the wrong shoulder listed on day of surgery. Unfortunately I am in the process of compiling an official complaint regarding the nurse I had on the day of my surgery, worst nurse I have ever had in my 52 years on Thai earth. Truly awful and needs to be removed from the ward.

Joint Reaction

Orthopaedic Surgery

I was sadly given some very upsetting news that Mr Thomas would not be able to help my condition and that I would have paralysis for life. Mr Thomas delivered this news in the most respectful manner and took the time to answer all of my questions during the appointment and afterwards. He explained everything in great depth, and I truly appreciated the time and care he gave

Spire Bushey Hospital

Acupuncture, Allergy Medicine, + 30 more

The stay at Bushey spire was so efficient. I attended at 7.15am, was shown to my room immediately, received regular visits from the nurses, care staff and Mr Iranpour during the next hour. My procedure took place at 8.30am and by 1pm, I was on my way home. Everything was explained to me clearly and concisely and the level of care I received was second to none.

Mr Minas Psychoulis

Obstetrician & Gynaecologist

He was nothing but amazing, spoke clearly through my next steps and always had my best interest as a priority. He went out of my way to make sure the next steps of my health were covered and gave me all the help and advice he could. Couldn’t recommend doctor Phychoulis enough. Thank you for everything

Nuffield Health Guildford Hospital

Anaesthetics, Audiology, + 46 more

This was my first visit to the Nuffield. I was greeted warmly as I arrived to park my car and helped to locate a space. The reception staff were efficient and pointed me in the right direction for my appointment. The nursing staff were professional but warm and I felt comfortable as I waited.

Appi Clinics Wimbledon

Pain Management, Physiotherapy, + 2 more

I've been seeing Sneha for almost 6 months following a serious neck trauma and can't thank her enough for enabling me to recover strength and flexibility and equipping me with the tools to continue to maintain and improve my physiological health. Thank you Sneha.