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Spencer Private Hospital Margate

Pain Management, Audiology, + 12 more

Appalling aftercare!! In as an overflow NHS patient. Had major surgery. Nurse refused the doctors requests in the morning. When discharged later that day the nurse still refused what the doctor asked for. The doctor had to be firm in saying what the nurse had to do as it was on the surgeons notes! The nurse reluctantly did it in the end but only half a job. The nurse left ouzing burn scars after removing dressing and didn't tell me until i put my clothes on and the material was catching on them. My husband got him back and he said "Yes i saw that!". Did nothing or aplogise. No empathy at all. I had 2 nurses come to my home that evening to sort out the burns and dressing on my surgical areas . Nightime was very little aftercare. Catheter was overflowing in the night. No one seemed to know what was going on in regards to your medical notes. Food was appalling dried up and burnt. No snack trolley inbetween meals. Awful experience. Couldn't wait to get out of there. Was I treated differently because I was in there last request as an overflow NHS patient. I was meant to be going to Birchington ward for my recovery. A complaint will be going in! The doctor said twice to have medication prescribed to the nurse and he would not do it so I came home with no painkillers and was told to go to a chemist after major surgery. Lack of care. No bedside manners.

St Giles Physiotherapy

Physiotherapy, Sports Rehabilitation, + 1 more

St Giles Physiotherapy provided excellent care for my painful wrist, and I would highly recommend them to anyone needing physiotherapy in Northampton. From the outset Georgia understood my issue which meant we could maximize the appointment time for hands-on treatment. She used a variety of different techniques during the session, which made the treatment feel thorough and targeted rather than one‑dimensional. I was also given clear follow-up advice and tailored exercises to continue at home, which has really helped my recovery between appointments. Everyone I dealt with at the clinic was caring, friendly and genuinely interested in helping me, which made the whole experience feel very supportive as well as professional.

Newmedica Norwich

Ophthalmology

I went as an NHS referral for cataracts and they explained about the various options for both NHS and private. As I work full time and do a lot of computer work I decided to pay to have Rayone Galaxy toric lenses. I am so pleased with the result. After wearing glasses since early teens I am now glasses free! Mr Injarie and all the staff at the clinic were friendly and professional and made you feel at ease. Mr Injarie took time to explain everything and obviously is a brilliant surgeon. I can't thank them enough. I was so nervous about having eye surgery but from start to finish I felt in very safe hands. I would highly recommend.

Mr Janos Patko

Orthopaedic Surgeon

I recently attended an appointment at Methley Park with Mr Janos Patko for hip pain. I was seen very quickly and Mr Patko was very professional, friendly, he advised me and arranged some further treatment for my on going hip pain. I have attended numerous appointments and had a small procedure carried out few months ago by Mr Patko all of which have been carried out very professionally, friendly and quickly. I would like to thank Mr Janos Patko and his Team at Methley Park for giving me advice/treatment for my hip pain, brilliant Consultant and Hospital.

Woodthorpe Hospital

Dermatology, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 12 more

I had a two night inpatient stay recently after having fairly major surgery at The Woodthorpe Hospital. The individual and quality care I received from my Surgeon, Anaesthetist and Nursing staff made my experience a very positive one. The room was well equipped and the food was good, with every need catered for. Special thanks for making allowances and letting me stay until late in my room on day of discharge. I would definitely recommend this hospital for an overall positive experience.

Mr Daniel Williams

Orthopaedic Surgeon

I was referred to Daniel with a broken scaphoid that had been treated negligently by the NHS and was on pretty bad shape. From the first moment he reassured me that he could get a best possible case outcome, and detailed exactly what was needed both in terms of treatment and from myself to ensure proper healing. The treatment it's self went well, I felt in the loop at all times and I am incredibly pleased with my recovery. Daniel is a master of his craft.

Mr Michael Mokawem

Orthopaedic Surgeon

Firstly, the consultations with Mr Mokawem really set our minds at ease, his communication was excellent and he answered everything with clarity, sense of calm and there were no grey areas. We are so grateful to have had the pleasure of working with Mr Mokawem and his professionalism and manner was simply outstanding. Mr Mokawem corrected our daughter's spine and we cannot thank him enough for giving her confidence back.

Dr. Dev Srinivasan

Oncologist

I have found Dr. Srinivasan from our first meeting to be kind, caring and explaining thoroughly my condition. The hoped for outcomes and how he hoped to achieve these. He has always time to answer my many questions. I think what impressed me most, was how quickly I was slotted in to see him on two occasions post treatment when I was having problems to discuss and advise.

Mr Robert Warr

Plastic Surgeon

I’ve seen Dr Warr several times now, including for a major surgical procedure, and I can honestly say the experience was excellent. Dr Warr was kind, patient, and incredibly reassuring, and made me feel comfortable and confident throughout. The level of care and attention to detail was exceptional, and I’m extremely pleased with the outcome.

Dr Vishal Mehta

Paediatrician

Dr Mehta was clearly very knowledgeable. I felt that he listened to the issues and responded with confidence and expertise. He was realistic but also allowed us hope that things may improve. He was very approachable and understanding. My son felt listened to and pleased - it’s hard to please a teenager - so well done!

Spire Murrayfield Hospital Wirral

Breast Surgery, General (Internal) Medicine, + 16 more

Was left waiting to go home after op - communication breakdown between day staff & evening staff and no follow up appoint for stitch/wound check - had to change dressings myself and contact BUPA for arranging appoint weeks later. Overall staff were lovely but possible lacking in cover/number of staff availability.

Willow Health

General Practice (GP), Holistic Therapy, + 2 more

I recently had an appointment with Dr Colquhoun. I was able to discuss my concerns and symptoms. Dr Colquhoun put my mind at ease explaining menopause and how best we could work out a plan specifically to my needs. I feel in control of my menopause journey going forward. I felt in safe hands. Thank you.

Bristol Paediatric Clinic

Paediatrics

Dr. Andrew Badcock provided exceptional care for my daughter. He was compassionate, professional, and reassuring throughout. He examined her carefully, promptly diagnosed the issue, and established a clear plan for treatment. I felt fully listened to and would happily recommend him to others, Thank you.

Mrs Abir Hamza-Goodacre

Nutritionist

Mrs Hamza-Goodacre was very professional, friendly and helpful. She listened to my concerns regarding my diet and health issues. She provided clear guidance and suggestions about how to achieve my goals and then emailed me detailed information and recipes, which will be useful tools moving forward.

Mr Simon Cabot

Physiotherapist

Simon is a great physio: he listens and looks at your body as a system. After just a few sessions with me, he knew exactly where to go to alleviate my back and shoulder pain. He's shed light on the root cause of the symptom, not just treatment of symptoms alone. Thank you Simon!

Cathedral Dermatology

Dermatology

Despite the circumstances, my experience at Cathedral was very positive. There was a very friendly, professional atmosphere. I was assessed & operated on on the same day. No complaints at all. Can’t say that about too many things these days. Well done to everyone at Cathedral.