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Willow Health

General Practice (GP), Holistic Therapy, + 2 more

I had an initial appointment with Dr Lauren Colquhoun and Emily Holt at Willow Health, and honestly, it was such a positive experience. The appointment was meant to be an hour, but there was absolutely no rush and they actually spent around 1 hour 15 minutes with me just to make sure everything was covered properly. They really look at everything, my age, lifestyle including diet, exercise and sleep pattern, my long-term health conditions, and all the symptoms I’ve been struggling with. They didn’t rush me at all. They gave me some initial ideas to get started and said we’d talk through options once I’d had time to think things over and review the follow up materials, which I really appreciated. I left feeling genuinely supported and reassured. It was the first time in a long while that I felt confident I was getting the right advice, something you just don’t get in a 10-minute GP appointment. Would 100% recommend Willow Health to anyone needing proper advice, guidance and support.

Mr Richard Young

Plastic Surgeon

I wanted to express my sincere gratitude and provide feedback following the reconstruction of my eyebrow and forehead after the Mohs procedure to remove a basal cell carcinoma. The entire experience, from initial consultation to recovery, was exceptional. Your clear and detailed explanation of the procedure was immensely reassuring, and I truly appreciated you taking the time to patiently answer all of my questions. Your empathy and supportive manner made a significant difference during what could have been a very anxious time. Most importantly, the end result is incredible. Given the extent of the Mohs removal, I am simply amazed by the meticulous and high-quality reconstruction work on my eyebrow and forehead. Even in the early stages, the outcome is far better than I had hoped for, and I have full confidence that the scar will continue to fade beautifully over time as you predicted. Thank you again for your outstanding skill and compassionate care.

London Digestive Centre

Gastroenterology

The London Digestive Centre is in a great location, just off Bond Street, making it easy to access. The facility itself provides a comfortable and welcoming setting for patients, and they clearly have access to some of the best doctors, which gives you a lot of confidence in the care you receive. However, the reception experience could have been better. Both receptionists were on the phone when we arrived, and neither came off to assist us or book us in. This was disappointing, as it created unnecessary confusion, especially when time is tight. Ideally, there should be one receptionist dedicated to answering calls and another available to help patients checking in. In the end, we had to go straight to our appointment to avoid being late, and the consultant's secretary kindly stepped in to check us in. While the clinical care was excellent, improving the reception process would really elevate the overall patient experience.

Mr John Terrace

General Surgeon

I have recently visited Mr Terrace following some symptoms in my lower abdomen that I needed to understand better and in particular to see whether they could be related to a hernia procedure that I had undertaken earlier in the year. Mr Terrace listened attentively to my prognosis which we then discussed before he physically examined me. Following the examination we discussed his findings which ruled out a re-occurrence of my hernia and also discussed what could be causing my symptoms and how this can be managed moving forward which gave me a great deal of reassurance. Mr Terrace was exactly as he had been on my previous meetings leaving me comfortable that I was receiving the best consultation available which was delivered in a professional and very friendly and engaging manner

Spire Liverpool Hospital

General (Internal) Medicine, Cardiology, + 17 more

I have just attended a post op review with my consultant. From receptionist to radiographer ( review xray ) to consultant all staff were welcoming , friendly and empathetic. The time waiting to be seen was minimal and each staff member was efficient and ensured the visit was without issue and all concerns were addressed . Mr Islam, my consultant ,discussed In detail my postop xray and listened to my experience of recovery with interest and empathy - allowing me to tell him anything that had concerned me. My post op recovery status was assessed and encouragement given for further progress with a one year review planned . I left the appointment completely satisfied that I had treated by a person with the highest level of skill and professional attitude.

The Horder Centre

Orthopaedic Surgery, Physiotherapy

The overall experience was excellent. As an NHS patient I felt I waited too long which affected my mental health and mobility, this wait has impacted on my recovery. I would have waited even longer if I hadn’t gone to my GP and asked for my operation to be escalated. The whole process took six months of physio initial NHS xray took a further 5 months to see the consultant then a further 4 and a half months for op. This has been a nightmare. I am however extremely appreciative of my operation and the treatment I have received during my stay at Hoarders. Also on the discharge sheet I was given a number to call for worries and questions once I got home this number was however not answered and my answer phone message was not called back.

Spire Leicester Hospital

Dermatology, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 3 more

I recently had surgery at Spire Leicester Hospital. The medical staff were amazing, friendly, informative and they really helped put me at ease throughout my stay. However, the administrative side needs be improved, as it took several weeks of chasing before I finally received my booking confirmation. Additionally, after my large open inguinal hernia operation, I was discharged without being offered a wheelchair and had to walk down from the second floor to leave the hospital, which was difficult so soon after surgery. Overall, excellent clinical care, but room for improvement in administration and patient support on discharge.

Essex Private GP

Cosmetic (Aesthetic) Medicine, Diagnostics & Testing, + 2 more

Absolutely 5star experience everytime at this wonderful private practice. The service, the time given to you and the kindness and knowledge of the amazing doctors is just second to none. We have been using the team for 5 years now and haven’t looked back since switching to a private GP service. Dr Akan especially is incredible and such a nice guy. He has helped us so much over the years and is always available for support if needed. Would not hesitate to recommend, in fact many of our friends and family now use the practice and all speak so highly of every doctor. Thank you Essex Private GP for everything.

London Bridge Sports Medicine

Sports & Exercise Medicine

I first saw Dr Seth two years ago and recently returned in October/November 2025. He’s exceptional at what he does, and absolutely worth waiting for. As always, he took the time to explain everything properly and map out a sensible plan and next steps. What I really value is how comfortable he makes you feel—he’s generous with his knowledge and never rushed. He’s also incredibly considerate in the way he coordinates directly with my physio, which removes any risk of miscommunication on my side. Dr Ajai Seth is consistently outstanding, and I feel very well looked after under his care.

Miss Nishma Patel

Dentist

Not a good experience for me I’m afraid I was extremely nervous but this was kind of dismissed. The extraction took a very long time and was extremely uncomfortable and I was traumatised and shaking like a leaf. Wasn’t even offered to be able to sit down afterwards or asked if I was okay. I have since had terrible pain and rang the surgery to go back but they told me as the surgeon only comes in once a week which I didn’t know I had to go back to my own dentist which is a drive away. I’m on continual painkillers and Have been up half the night I will not be coming back to this Dentist.

Ezra Health

General Practice (GP), General Practice (GP) (Video Consultation), + 4 more

I was anxious about my first visit following some negative experiences with nhs gp appointments. But on meeting Dr Shori I was instantly very comfortable and felt heard. I had relevant tests quickly and efficiently. I did not feel rushed or dismissed at any point and came away feeling relieved that I had some answers to symptoms I had been struggling with for a long time. The practice was lovely, clean and overall a nice atmosphere. I wouldn’t hesitate to book again for a concern I was struggling with and would recommend anyone to do the same if they were in a position to do so.

Dr Graham Cole

Cardiologist

I have had two consultations with Dr Cole: the first to discuss my concerns and the second to discuss my results. On both occasions Dr Cole listened carefully and gave me time to ask questions. He was very knowledgeable and kind at all times. It was a great help to be able to access my scans and test results, and with this information to fully understand the implications for the future. Because of Dr Cole's knowledge and understanding, and the clear recommendations for future treatment, I came away confident that I had received the very best advice and care possible.

Mr Vivek Nama

Obstetrician & Gynaecologist

I received exceptional care from Dr. Nama. He was kind, compassionate, and consistently made me feel at ease, from the initial consultation, through the surgery, and throughout the aftercare. He took the time to listen to all my concerns and followed up personally to check on my recovery. Knowing that I was hoping to train for a marathon in January, he went out of his way to schedule my surgery promptly, giving me the best possible chance to meet my goal. I cannot recommend Dr. Nama highly enough and am v grateful for everything he has done for me.

Professor Matt Lechner

ENT Surgeon

From the first appointment, it was a great pleasure to work with Matt Lechner. We tried non surgical options for a few months and once we confirmed that it doesn’t help, we decided to do Septorhinoplasty and turbinoplasty surgery. The surgery itself went smoothly and the recovery was quick. Just one week and then you can already feel the results. One month after the surgery everything is healed. Big thanks! I wish I did this earlier!

Dr Ravi Kumar

Paediatrician

Dr Kumar was incredibly personable with my 14 year old son, immediately putting my son at ease. He gave us adequate time to fully explore my son’s case, assess him, give his thoughts and recommended plan. His bedside manner was excellent and he fully took into account psychosocial considerations for my adolescent son. I’m very grateful to have had such an excellent consultation with Dr Kumar.

Prof. Andrew Davies

General Surgeon

I recently had a follow up appointment with Dr Davies to discuss options regarding my ongoing acid reflux and hiatus hernia. He was very clear and talked me through all my options. Leaving me to make a final decision. He is very professional and I would highly recommend him as a consultant