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Vision Scotland Edinburgh

Ophthalmology, Optometry

I have been very happy with my overall experience at Vision Scotland Edinburgh. The staff were both friendly and professional. I was well informed regarding my choices and the procedure. I have been thrilled with the result of the cataract surgery. I was given an appointment very soon after the referral. I would however like to let you know how I felt the experience on the day of the operation could have been improved. Firstly I was not sent the Post Op information which would have been most helpful to read before the procedure. Secondly I got very cold in theatre and was given a blanket but it did take me ages to warm up. It would have been better to have been given a blanket before the procedure started. There is a lot of cold water being used which does add to the chill. Thirdly I was not told to bring sunglasses for the journey home or to bring analogies both of which I would very much appreciated as I lived over a hour away. On the journey home I became extremely uncomfortable. Finally the roof of my mouth and tongue got a little burnt I think by the coffee as they must have been a little bit anaesthetised still when I had the coffee. The coffee however i have to say was absolutely welcome and the best thing along with the toasted teacake. I found it very reassuring to have a telephone number to call which I did use. I also very much appreciate the phone call from the nurse a couple of days post op. I hope you find the above comments of use. I do not wish to criticise as overall it was an extremely good experience and I would and have already recommended Vision Scotland. ( I did tell my neighbour to ask for a blanket!)

Newmedica Leicester

Ophthalmology

From the moment I arrived at reception until I left at the end of my assessment I was treated really well. Reception staff were really friendly and respectful and explained the paperwork to be completed and assured me that the wait would not be too long. I was called within 5 minutes by the first nurse who carried out all the necessary basic checks explaining everything really clearly. She then sent me back to the waiting area until the doctors were ready to do the final assessment again I only waited about 5 minutes before I was called to the examination room. The doctor explained really clearly what all the tests were for and what would happen when the procedure was to be done. A very pleasant experience from start to finish

Centennial Medical Care

Cosmetic (Aesthetic) Medicine, Dermatology, + 4 more

Unfortunately, having burnt my fingers and subsequently acquired an infection, I rang the Centre at 10.00. am and asked for an urgent appointment to see a general practitioner. The receptionist offered me two appointments, one at 11.40 am and one at 1.00 pm. I took the earlier appointment and was seen within 10 minutes by Dr Porter. She was very efficient, warm and understanding. I was prescribed medication, which was supplied by the clinic's pharmacy and back in my office by midday. Excellent service, and I thoroughly recommend Centennial

Knightsbridge Doctors

General Practice (GP), Imaging (Scans), + 5 more

Visited morning of 26.01, had to wait a few minutes before being let into the building as arrived just before 9am. Although i was fully aware and ready to wait, everyone passing by including reception staff were kind and apologetic. Getting in, staff (reception, radiographer, doctor) were prompt, thorough, straightforward and quick. No time to scroll through phone as i moved from one stage to the next with ease. Highly recommend.

Dr John Philip O'Dwyer

Neurologist

Me and my wife visited Dr.John O’Dwyer for follow up appointments. Without his help and expertise we would not have recovered fully. We are eternally grateful for his service, support, dedication and commitment to always have the best interests of the patient at the forefront of his care and treatment. It’s been always a pleasure meeting such an amazing specialist with great compassion and kindness.

Mr Neil McCreanor

Dietitian

Neil is extremely professional, kind, caring and patient. He was very thorough in explaining how I can get back on track with my health and wellness goals and empowered me to feel proud of my journey so far. Neil went above and beyond to provide further resources to support my needs and I am forever grateful for how his support has improved my health.

Sainsbury Wing or Wolfson Fertility Centre at Hammersmith Hospital

Haematology, Cardiology, + 9 more

My visit was a quick referral from a different specialist. I had a very positive experience from arrival. Efficient reception team, clear and respectful discussion with my Doctor and care with the nurse team. When you are feeling vulnerable, having such a professional specialist team made me feel I was absolutely in the best place.

Nuffield Health Leicester Hospital

The experience was very good. However it would be very helpful if X-Ray, MRIs, were confirmed with a text., including date and time of appointment. Also Outpatient reminders do not include the actual time of the appointment and with whom which again would be extremely helpful and may well reduce number of missed appointments.

HCA Healthcare UK The Portland Hospital

Obstetrics & Gynaecology, Fertility Medicine, + 1 more

We were at the Portland for a weeks stay. The staff were helpful, friendly and professional. I was kept updated and could ask as many questions as I needed. The rooms are fine and clean. The nurses were all pretty incredible. A huge thankyou to them, we saw drs and consultants very regularly so felt reassured throughout.

Dr Deepak Parasuraman

Paediatrician

Came to discuss medication options for my son who was recently diagnosed with ASD and ADHD by mums. Dr Deepak was fantastic. Explained all the possibilities, the profile of the medication, how to use and answered all my questions. Really managed to put me at ease and I feel comfortable to go back with any queries

The Bespoke Clinic

Allergy Medicine, Coaching, + 5 more

Hi, the clinic appointment and after care was good. However the supplement for Hifas equilibrium are in large tablet form, which I am unable to comfortably take, hence why you kindly looked for a magnesium powder. Is it possible to discuss this further to change that particular supplement? Thank you, Anna

Dr. Nekma Meah

Dermatologist

Dr Meah was compassionate and made me feel listened to. She gave me several options in terms of further investigations and possible treatment, so I felt like I had agency and control. And what's more, having started treatment and seen a huge improvement, I think Dr Meah's suggested diagnosis was spot on.

Miss Parveen Abedin

Obstetrician & Gynaecologist

My care was moves to her as my gynecologist was not available on the day of procedure. I found Dr Abedin as an outstanding gynaecologist and surgeon . She was incredibly supportive and reassuring and answered all my queries patiently. couldn’t have asked for better surgeon.

Dr. Bryan McDonald

Dermatologist

Dr Bryan has been overall awesome. He’s very kind, understanding, is able to clearly explain the underlying issues and has walked me through all possible options with clear pros/cons. He’s been very supportive of my case and he’s been very patient with me all throughout.

Dr. Ashana Gupta

Dentist

Dr Gupta prepared us for my daughter’s tooth uncovering surgery and managed her nervousness really well, we managed to avoid needing sedation and the post surgery side effects were minimal, thank you to the team at Ealing Dental Specialists for stellar care.

Mr Amr Emara

Urologist

Mr Amr Emara - I just could not wish for a better consultant. - I have been with him for three years and he has kept me informed at every stage of my procedure, explains everything and is very caring. I always felt comfortable and reassured. Perfect.