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Hormone Health

General Practice (GP), Obstetrics & Gynaecology

When booking the consultation with Nick Panay, the earliest available date was 2 months in advance. I was required to pay the full £395 under pressure at time, being told that the consultation would be lost unless I paid by 5pm. My understanding that this appointment would be for specialist, in-depth input tailored to a complex clinical history. Given that context, I was disappointed that the consultation felt limited to a reiteration of guideline-based recommendations, with little opportunity to explore causation, individual nuance, or the specific questions I had prepared. At several points during the consultation, I felt that my questions were closed down rather than explored, and the overall tone felt more directive than supportive. Given my long and complex medical history, I had hoped for a more compassionate and collaborative approach. Instead, I left the consultation feeling unheard and dismissed, which was distressing. I had hoped for greater depth and collaborative discussion, particularly in light of the significant upfront cost. I was given no additional value beyond what I already knew and was told in any case, that I required a further consultation to finalise a treatment plan. I have been in contact with the practice and explained that the consultation did not meet the reasonable expectations set by the cost, structure, or positioning of this service. I appreciate that since, I have received a considered response from the Practice Manager and the consultation and fee are being reviewed.

᠎ Matthew Allsop

Audiologist

I have been seeing Matthew for 10 years. He is always very professional and caring. I find the audio test a bit stressful but he always puts me at easy. He finds time to chat about what is going on in my life and how I am coping as my hearing loss is quite severe. I can only wear in the ear aids and when I said a year ago that I thought I could do with a bit more power Matthew suggested that the new AI Phonak aids might be best for me but that the in the ear version was not yet available and that it might be best for me to wait. As soon as the aid was available Matthew contacted me, he had the aid ready and spent time explaining how it worked. A month later I saw him again he listened to what I had to say about the new aid and how I coped in different circumstances. He made a number of minor adjustments based on what I told him. He offered further reviews if necessary if I needed any more adjustments and this could be done via the app, saving me having to travel into London. Matthew is extremely pleasant and I am very happy with my new aid.

Dr Alex Cappai

Psychiatrist

She listened to all my concerns and gave me good advice on therapy and pharmacological treatment. I conducted some research before booking with Diverse Minds Clinic, and I was reassured because the clinic is registered with the CQC (unlike some other popular services in London), and Dr Cappai also works in the NHS as an ADHD specialist. The building in central London, Harley Street, is very elegant, and I felt comfortable during the long assessment (I had a 3-hour ADHD and ASD assessment), and Dr Cappai allowed some breaks and ensured I was at ease. The appointment started on time, and the report was very thorough. I am happy with the service. I cannot recommend it highly enough.

Appi Clinics Hampstead

Acupuncture, Physiotherapy, + 2 more

I attended Luiza’s group classes initially and then moved on to 1-to-1 sessions once I was heavily pregnant. She has an incredible ability to modify exercises to suit each person’s individual needs, even within a group setting. Her attention to detail, precision, and ability to make subtle adjustments made a huge difference to my strength and mobility throughout pregnancy. On top of that, she’s a genuinely lovely and caring person, which makes such a difference when you’re navigating pregnancy. It’s easy to see why her classes are always booked weeks in advance. Her physiotherapy background really shows and adds an extra layer of confidence and safety to everything she does.

Eastwood Community Endoscopy Centre LTD

Gastroenterology, General Surgery

Greeted by friendly staff and seen at my appointment time. Following a basic health check, the procedure was explained in detail and I was taken to a treatment room for the Gastroscopy to begin. Throat spray was applied, blood pressure and oxygen levels were monitored throughout the procedure, then the camera was inserted via the mouth into the oesopagus and stomach. The process was painless but a little discomfort was felt and took no longer that 10 minutes in total. I was then taken to a recovery room and discussed the treatment findings.

Mental Health Dietitians

Dietitian

I have been Sophie’s client for the last 6 months. In that time I have felt my relationship with food and my confidence in myself grow. She has helped me change the beliefs I hold about food and helped me on the road to recovery from anorexia. As an autistic person, I have struggled in the past with connecting with health professionals but Sophie adapts the sessions to meet my needs. She always sends notes after our sessions which is useful in making sure I keep track of what I should be doing.

Mr Rowland Rees

Urologist

I went to see Mr. Rees after an initial set of procedures that resulted in a less than satisfactory outcome with excessive oedema in the area of concern. After being referred on to Mr. Rees, having the initial consultation and subsequent surgery, I can honestly say that the entire experience has been excellent. I would happily recommend him to any family or friends that find themselves in need of his expertise.

Well Life Clinic Oxted

Allergy Medicine, Clinical Genetics, + 12 more

I had a telephone consultation with Dr Rakesh Patel today. He was kind, understanding, positive, practical and clear. He took a thorough history and was very empathetic, offering realistic suggestions on lifestyle strategies as well as medical support. I have a clear plan of action and would feel confident in recommending Dr Patel to anyone else wanting a warm, well-informed and efficient experience.

Dr Kasia Owczarczyk

Oncologist

Dr kasia was full of smiles all through my appointment with her. This Made me very relaxed about my diagnosis. She offered me her listening ears and provided all the explanations I needed which has greatly allayed all my fears. She was very professional and compassionate in her discussions with me. I left Dr kasia's office very very happy and looking forward to seeing her again.

Deanbrook Practice

General Practice (GP)

I saw the GP within an hour of calling. GP was friendly, confident and extremely competent. I was able to discuss the medication options and I felt part of the process in a very positive way. I cannot recommend the Practice highly enough. Within 2 hours of seeing GP, collecting the prescription and taking it I felt relief and felt on the road to recovery. Thank you

Mrs. Lorraine Grover

Nurse, Psychotherapist

I had a recent initial consultation with Lorraine and the experience was very positive and helpful. Lorraine listened to me and the issues I was experiencing, and then not only provided me with advice I needed but also reassurance. Lorraine is very friendly, easy to talk openly with and clearly has a wealth of experience to draw upon.

One Stop Healthcare

Pain Management, Breast Surgery, + 47 more

I recommend a private appointment. Instead of a rushed NHS 10 minute experience, the doctor spends 30 minutes understanding symptoms and background. Dr Hamdulay was very thorough, professional and friendly. He gave me very helpful advice and the medication I needed to make a full recovery. Highly recommend OSD Healthcare.

Miss Ballari Ghosh

Obstetrician & Gynaecologist

From the very first consultation appointment to my discharge.. Miss Ballari Ghosh provided me a excellent medical service.. from each consultation appointment to my operation she explain everything in detail from what was my medical problem to what was going to happen with the procedure Would highly recommend Mrs Ghosh

Spire Gatwick Park Hospital

Vascular Surgery, Breast Surgery, + 20 more

Probably one of if not the best private consultant we've ever visited. Really great with my son and extremely thorough, no stone left unturned and filled us with confidence by explaining in detail exactly what he was checking for and justifications for his outcomes. Really great service and care.

Mr Hidekazu Yamamoto

Urologist

Mr Yamamoto was kind, professional and compassionate. He put me at ease and I felt very confident in his care. He used layman's terms, so that I could fully understand the implications of the operation. I can now look forward to a better quality of life and for that he has my heartfelt thanks.

Mr Oliver Dean Stone

Orthopaedic Surgeon

Although I am a new patient of Mr Stone I feel completely confident in his ability to correct my wrist problem. He is the only consultant who has explained in detail my problem and taken a comprehensive history whilst taking into account my life style. Thank you