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Sainsbury Wing or Wolfson Fertility Centre at Hammersmith Hospital

Dermatology, Endocrinology & Diabetes, + 9 more

I had a mixed experience at my recent procedure. Staff were very friendly in general. However, I was shocked how inconsistent the experience was from one nurse to another. My scheduled procedure did not proceed as planned and as I came to around 6 pm on the evening of Monday First of December, I realised I was still attached to a cannula and I’m supposed to stay the night, which was not planned initially. I was told I should contact someone for my first visit to the toilet. As I did, a very irritable nurse came in and questioned me calling for I needing to use the bathroom. I had to explain to her the reason for calling is that it is my first visit to the bathroom. I then had a very painful antibiotic infusion via the cannula on my hand later that evening. The cannula was not stable. It was moving which was very painful and the nurse kept pushing it and kept asking me why I’m anxious. The same nurse came the following morning at 6 am, after I had not slept the whole night, to complete another equally painful infusion, and then proceeded to collapse a vein on my left hand When she attempted to take blood. I asked her to stop. She was not happy. I’m surprised that this is the quality of service received at a private care ward. I had both my hands with limited ability to move by the time I was to have breakfast. I was unable to use a fork and knife and was really getting upset at that stage as I was given jam containers which I was unable to open due to my hands being pin cushions . I felt helpless and burst our crying at that point: your caterer should really consider their clientele, as when a person does not have hands to use a fork and knife and is very weak then struggling to open a container is the last thing they are going to want to do. I had to call someone to open the jam for me when I eventually picked myself together. My main frustration at that point was not knowing why I am there and how long I was going to be kept for. A different nurse came in later that morning, she removed the cannula from my right hand which then enabled her to take blood from my right hand which as I explained to the other nurse as well is the only hand capable of giving blood. Simple as that, however communicating goals along way when also joined with common sense which I’m afraid to say the evening nurse did not display in spades. There was no need for all of the pain and uncertainty that I had to endure. I’m not usually a sensitive soul, I have had my fair share of hardship and I do not complain for no reason, however I feel this needs calling out, because it was completely unacceptable and could have easily been avoided.

HCA Healthcare UK The Portland Hospital

Obstetrics & Gynaecology, Fertility Medicine, + 1 more

My experience at The Portland Hospital was exceptional from start to finish. The facilities were outstanding, creating a calm and comfortable environment throughout my stay. From the moment we arrived, we felt genuinely cared for and supported. The midwives at The Portland Hospital were truly remarkable. They were highly skilled, attentive, and consistently present, which made me feel safe and reassured at every stage of the process. Their professionalism and warmth created an atmosphere where I could fully trust that both my baby and I were in the best hands. After the birth, the level of care continued to be outstanding. The team was incredibly helpful with everything from breastfeeding support to physiotherapy guidance, ensuring that I felt confident and well looked after as a new mother. I am deeply grateful for the care we received and can wholeheartedly recommend The Portland Hospital to anyone seeking exceptional maternity services.

St John & St Elizabeth Hospital

Cosmetic (Aesthetic) Medicine, Diagnostics & Testing, + 33 more

I can’t recommend Mr. Richard Scawn highly enough. Before meeting him, I had seen three other surgeons and even booked the operation twice but ended up cancelling because I didn’t feel fully confident. From my very first appointment with Richard, everything felt different. He was calm, kind, and incredibly reassuring — never pushy, never rushed — and both my husband and I instantly felt we were in safe hands. I trusted him completely, and I’m so glad I did. I’m now three weeks post–lower lid blepharoplasty and absolutely over the moon with the results. My bruising was minimal and disappeared quickly, and the scar line is genuinely impeccable. I’m 39, so my skin is still fairly young, but even with a magnifying mirror I cannot see the incision. The work Richard has done is truly amazing. If you’re considering this surgery, I would wholeheartedly recommend Mr. Richard Scawn. I couldn’t be happier with my experience or the outcome.

Elanic

Cosmetic (Aesthetic) Medicine, Dermatology, + 7 more

Recent visit was ok. My Nurses could have been better organised. On arrival no one was there to greet me despite being told to be there at 7.30 am I wasn’t told no one could come up and wait with you or be present after my procedure. The room for pre theatre and after theatre was far too small for 3 beds to be in it. It was also flat too hot in the room making me feel worse.. Unprepared for someone feeling unwell after the procedure. I did feel very rushed after my procedure despite feeling unwell! The doctor on shift however was very good. Nurses rushing to finish their shift in theatre to hand me over made me feel uneasy. Nurse looking after me rushing me out the door as it was past 8pm. I was worried about leaving as still felt pretty unwel. Overall was not tailored to my needs Surgeon & anaesthetist very good can’t fault them at all. Made me feel very at ease before my procedure.

AEGA Health

Cosmetic (Aesthetic) Medicine, General Practice (GP), + 2 more

⭐️⭐️⭐️⭐️⭐️ Absolutely wonderful experience! I had a microneedling treatment at this clinic and I couldn’t be happier with the entire experience. From the very beginning I felt truly well looked after and completely at ease. The atmosphere was so warm, calm and welcoming — I felt comfortable, cozy, and deeply relaxed throughout the whole treatment. Selina was absolutely fantastic — kind, professional, gentle, and very attentive to my comfort. She explained everything clearly and made sure I felt safe and relaxed at every step. Thanks to her, the treatment was not only effective but also a genuinely pleasant and soothing experience. I am extremely happy with the results and I will definitely be coming back. I highly recommend this place and especially Selina to anyone looking for professional care and outstanding service. Thank you so much! 💛 Monika

Dr Nigel G Stephens

Cardiologist

I would like to express my sincere appreciation for Dr Nigel Stephens, an outstanding cardiology consultant who has provided exceptional care throughout my experience. He offered a prompt and accurate diagnosis, taking the time to thoroughly explain the issues in a way that was clear and reassuring. His professionalism, expertise, and calm approach immediately put me at ease. Dr Stephens not only identified the problem promptly but also provided excellent advice and ongoing care, ensuring I fully understood my treatment plan and felt supported throughout the process. His dedication and compassion have made a tremendous difference to my wellbeing. I am truly grateful for the exceptional standard of care I received and would highly recommend Dr Nigel Stephens to anyone needing the very best cardiology expertise.

OSD Healthcare

Anaesthetics, Audiology, + 47 more

I was seen at breast clinic as a precautionary investigation I was nervous but I was met with such friendly natural staff which instantlymmade me feel at ease i was checked by the Dr then sent for a mammogram and then aent for an Uktrasound scan I am pleased to report that everything was normal and no concerns I thanked the dr profusely when he told me that everything was normal and i spoke highly to him about my having all the results within the time i was there I cannot thank you enough and thank the NHS for sending me there as I would not have ever wanted to wait for breast cancer screening results so to have them on the same night was so reassuring Thank you a nmillion times S

Miss Safina Ali

ENT Surgeon

Great care from Miss Safina Ali. Thank you so much. Hope this review helps other people after tonsillectomy, take pain medication at regular intervals, rest for the first 2 weeks, Ice pack from Amazon and be careful when brushing your teeth, stay away from coughs and colds and do regular alcohol free mouthwashes 4 times a day. I had a bleed day 6 and was looked after by royal London (thank you nhs) I’m nearly 3 weeks post surgery now and feeling lots better and so happy to get rid of my horrible tonsils that caused me a lot of problems! Thanks again Miss Ali

Mr Debendra Sahu

Ophthalmologist

I saw Mr Sahu on Thursday 4th December 2025 I was terrified frightened what was going to become of my eye's. What a man, a gentleman a true professional who took his time to explain in detail what was wrong with my eyes and what could be done to help me. It's going to take time to go through procedures and operations, but at the end of the day if my eyes have been saved it will be entirely down to Mr Debendra Sahu, thankyou Sir. Kind Regards Graham T.

Mr Ahmed El Gohari

Obstetrician & Gynaecologist

My experience with Mr El Gohari was exceptional. I came to him having experienced years of dismissal and rejection from doctors in the past and he instantly made me feel listened to and supported. Mr El Gohari was able to spot a very small detail during my surgery that gave me an answer and a diagnosis. He was very thorough and explained everything to me with great clarity. Thanks to him, I now have the confidence to fully enjoy my life!

Dr Tamer Mikhail

General (Internal) Medicine

Dr Mikhail prescribed a dose of levothyroxine for my subclinical hypothyroidism which resulted in my subsequent repeated blood tests demonstrating hyperthirodism. I have also developed severe muscle pain. When I contacted Dr.Mikhail he told me to continue with the higher dose of levothyroxine in spite of the blood tests results saying that my muscle pain had nothing to do with the levothyroxine overdose.

Dr Fawad Hameed

Respiratory Doctor

I needed to see Dr Fawad Hameed to give me an all clear for an upcoming operation as I have bronchiectasis. He asked lots of questions relating to my problem , and explained clearly about the imaging seen on a CT scan. He was very thorough and I could not if been happier with such marvellous service. I would definitely recommend and would be more than happy to see him again should it ever be necessary.

Elite Aesthetics

Cosmetic (Aesthetic) Medicine, Obstetrics & Gynaecology

I highly recommend the clinic I had the O shot done about 12 weeks ago for my LS condition which at the time was a very sore and angry I now at present experiencing no symptoms of LS apart from a small patch of white skin. I highly recommend anyone with LS to go and give elite a visit to get a symptoms under control.

Dr Jagrati Acharya

General Practitioner

Dr. Jagrati provided me excellent service. She did a very good job at explaining everything and answering all my questions. She provided additional tips on maintaining my health. Her bedside manners are notable, and she made me feel very comfortable during all the tests. I would highly recommend her to anyone.

Southside Medical Private Clinic

Child & Adolescent Psychiatry, Audiovestibular Medicine, + 7 more

I took my toddler son who was very unwell the last couple weeks and I was very concerned. Doctor Matthew Oates is a lovely doctor and I felt at ease and my concerns listened to and heard. I would like to thank doctor Matthew for an easy comfortable and super fast last minute appointment. Thank you so much

Mr Feisal Ali Shah

Orthopaedic Surgeon

I was pleased with the review with Mr Feisal Ali Shah and that he was happy with my progress of my left knee replacement. I am also happy that if my left knee replacement continues to improve he will review my case for operating on a replacement for my Right knee in approximately 3months time.