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From start to finish, my experience with Dr. Dinkar Bakshi and his team has been outstanding. His office manager, Rahul, has been incredibly helpful, professional, and friendly. He made the entire process seamless — from explaining pricing and arranging appointments, to ensuring I was seeing the right specialist for my symptoms. His communication was clear, consistent, and reassuring, which really set the tone for a positive experience. As for Dr. Bakshi, he is genuinely one of the best consultants I have ever met. Before my appointment, he had carefully reviewed my summary and test results, and during our consultation he spent almost an hour explaining everything in detail. He talked me through what Mast Cell Activation Syndrome (MCAS) is, how it relates to my symptoms, and what testing was necessary — all in a way that made complete sense. He also made sure I wasn’t repeating unnecessary tests and created a clear, evidence-based treatment plan. For the first time, I felt truly heard, understood, and validated. He immediately sent a letter to my GP with a detailed treatment plan so that I could begin my medication right away. The level of care and attention he provides is outstanding — he genuinely listens and takes time to explain every step. When my results came back, Dr. Bakshi personally called to discuss them with me and explain what the next steps would be, as well as future options if needed. This level of follow-through and compassion is rare to find. Even though I’ve now received a diagnosis for MCAS, I feel relieved and reassured knowing I’m under such excellent care. Dr. Bakshi has an exceptional bedside manner, and Rahul provides wonderful support behind the scenes — together they make an amazing team. I would highly, highly recommend Dr. Bakshi to anyone who has been struggling to find answers. He is truly one in a million.

Dr. Phui Yee Wong

ENT Surgeon

Dr. Wong has been fantastic with our baby son. She has been kind and gentle with him, and very reassuring to us as parents, from the first diagnosis through to treatment and the final post-treatment appointment. We never felt pressured into going ahead with treatment sooner than we were ready and she has always offered clear explanations. The treatment our baby son underwent did require a general anaesthetic for the procedure which we were nervous about, but Dr. Wong and her team were amazing. Thank you so much for the work that you do, it has really made a difference to us and our son.

Avni Touch

Fertility Medicine, Osteopathy

Avni is absolutely brilliant and I cannot recommend her enough. She started treated me during pregnancy but I have continued to see her after. Avni is really caring and intuitive and the only osteopath that I have been to who really manages to address any pain that I have been experiencing. She doesn't insist that you come back week after week, unless the treatment specifically requires a few sessions. She takes a holistic approach to wellness and provides really useful tips and recommendations that have helped me in all aspects of life.

Dr Hari Jayaram

Ophthalmologist

My visit was well organised and on time. Dr Hari Jayaram has a very friendly, pleasant manner. He is highly professional and caring. I trust him to take care of my precious sight and eyes. I cannot recommend him highly enough. His secretary is also very pleasant and extremely efficient. I received the notice of my next appointment and a copy of the report of my visit, before I arrived home. I’m also very impressed by the way both Dr Jayaram and his secretary seem to know each patient well.

Nuffield Health Glasgow Hospital

General Practice (GP), General Surgery, + 6 more

The Nuffield Hospital, Glasgow has an excellent team of nursing staff , physiotherapist and not forgetting the kitchen crew who served delicious nutritious meals with great menu choice. The nursing staff were there day and night to attend to any needs with care and attention. Physiotherapist were very knowledgeable in what to do, and more importantly what not to do, encouraging you with your exercise plan and pushing your boundaries to a speedier recovery.

Pure Sports Medicine - Bank

Nutrition, Osteopathy, + 4 more

I saw Gabrielle today for a suspected issue related to planta fasicitis and a pronated foot. Gabrielle was an attentive listener, kind and empathetic. She explained the functions of the muscles and ligaments very clearly so I was able to gauge a full picture of my gait and my overall foot health. I found her friendly, professional, engaged, attentive, positive and both interesting and interested. I'd highly recommend her as a practitioner.

Dr Lukasz Polanski

Obstetrician & Gynaecologist

I had a good experience at my appointment with Dr Lucasz Polanski. He listened to me as I explained about my gynaecological problem and asked me all necessary questions in order to make a diagnosis. He also examined me in company of a female assistant. He proposed a diagnosis and explained the treatment I should follow and how he will monitor the progress and results. I really appreciated that he took the time to answer all my questions.

The Royal Free London Private Patients Unit

Breast Surgery, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 18 more

Very positive experience , the staff really helped put my nerves at ease and I feel confident that I will be well looked after during my surgery as a result . I would like to especially recognise the nurse who conducted my pre assessment appointment for being so friendly and reassuring and for the nurse who took my bloods when I took a turn and felt faint , she was quick to react and her actions prevented me from passing out completely

Nuffield Health The Manor Hospital Oxford

It was the most amazing experience, such professional staff and spotless accommodation. Professor East was so reassuring and professional, and the team who cared for me were wonderful, my sedation seemed to be just what was needed, and and ample hot chocolate and cheese sandwiches made the whole experience even more relaxing. Thank you so much, what could have been such an uncomfortable and stressful day was made so much better.

Dr. Simon Phillpotts

Gastroenterologist

Dr Phillpotts is exceptionally knowledgeable and attentive — he clearly explained my condition, listened carefully to all my concerns, and left me confident that we were working together on the best solution. With his extensive experience and meticulous approach, Dr Phillpotts makes you feel genuinely cared for and I appreciated how much effort he took to map out the next steps in detail.

Deanbrook Practice

General Practice (GP)

From the moment I arrived I was pleasantly surprised at how lovely everyone was. The receptionist was friendly and helpful. We had a drink and sit down and were called in promptly. The Doctor was absolutely lovely, explained everything and was so thorough. I felt comfortable throughout my appointment. Couldn't fault anything.

Nuffield Health Tees Hospital

Orthopaedic Surgery, Breast Surgery, + 13 more

I have just had a follow up appointment with Mr Jafri, he was pleased with how I am. I have another follow up in 6 months. I have also finished my physio, Helen (my physio) was wonderful, always kind, thoughtful and extremely clever. Thank you so much to everyone involved in my operation, my hospital stay and physio. 🥰

Mr Rashid has a fantastic way with his patients. He makes time to check up on me, explains what the process is and what the next steps are. He is easy to talk to, and is a pleasure. I’m so happy with the surgery he did. I would always recommend him and would always go back to him if I wanted any further treatment.

Dr. Harneet Hundal

Psychiatrist

Very clear and concise and helped me understand all the pros/cons around both my diagnosis and talked me through all the options for medication, as well as providing support through the ongoing titration sessions to find most appropriate long-term level of meds for me. Would happily recommend her to others.

Dr. Jacqueline Radley

General Practitioner, Primary Care Doctor

It was my first time speaking to Dr Radley. And I feel it’s the first time I’ve been properly listened to. And she really understood and came up with options to help me through the menopause. Very thorough with the questions regarding past history and family. And very reassuring for going forward

Mr Aadhar Sharma

Orthopaedic Surgeon

What an amazing surgeon. Very polite and patient. Explained everything clearly and answered all my questions in layman’s terms. He did my surgery which has been a success and I am continuing my physical therapy as advised. My after care is going well. I cannot recommend this surgeon enough.