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Vision Scotland Edinburgh

Ophthalmology, Optometry

I have been very happy with my overall experience at Vision Scotland Edinburgh. The staff were both friendly and professional. I was well informed regarding my choices and the procedure. I have been thrilled with the result of the cataract surgery. I was given an appointment very soon after the referral. I would however like to let you know how I felt the experience on the day of the operation could have been improved. Firstly I was not sent the Post Op information which would have been most helpful to read before the procedure. Secondly I got very cold in theatre and was given a blanket but it did take me ages to warm up. It would have been better to have been given a blanket before the procedure started. There is a lot of cold water being used which does add to the chill. Thirdly I was not told to bring sunglasses for the journey home or to bring analogies both of which I would very much appreciated as I lived over a hour away. On the journey home I became extremely uncomfortable. Finally the roof of my mouth and tongue got a little burnt I think by the coffee as they must have been a little bit anaesthetised still when I had the coffee. The coffee however i have to say was absolutely welcome and the best thing along with the toasted teacake. I found it very reassuring to have a telephone number to call which I did use. I also very much appreciate the phone call from the nurse a couple of days post op. I hope you find the above comments of use. I do not wish to criticise as overall it was an extremely good experience and I would and have already recommended Vision Scotland. ( I did tell my neighbour to ask for a blanket!)

Eastwood Community Endoscopy Centre LTD

Gastroenterology, General Surgery

I went in today for my first ever colonoscopy. Although I was nervous, every staff member I met made me feel comfortable and at ease. there was a brief 10 minute wait before I saw the nurse, who was very informative about the procedure and took some recordings (blood pressure, heart rate etc.) before asking me some questions. After not very long at all I went into the room to have my procedure and Samer and his team were excellent in talking me through the process, what I might experience, and how long it would be. They regularly checked in on me throughout to ask how I was doing. Regarding the colonoscopy itself - overall I felt no pain at all really - some discomfort from the gas (which they make you aware of) but otherwise it was fine. I chose sedation rather than gas & air, and found this worked well for me. It is an odd sensation in general; but manageable. The procedure took maybe 20 minutes, before I was moved to recovery. The recovery nurse & all staff members there were very friendly. They read me my report, made sure I understood the results, and gave me some biscuits and squash (which I was grateful for after 24H of not eating!) - I was out from here after around 20 minutes, having no notable lingering side effects from either the medication or procedure. Overall, fantastic service from everyone. Thank you so much.

RTN Mental Health - Right To Choose

Diagnostics & Testing, Psychiatry, + 1 more

I've had a really good experience of RTN. I was referred from my GP on 31/07/25 Got message to complete questionnaires within 24 hours of them recieving referral. Got my assessment booked and completed 13/11/2025 (date I picked) Had the second stage on 29/01/2026 to discuss diagnostic outcome and to discuss next steps. Really helpful, obviously could go down the medication path but was given some really helpful advice on support groups and what GPs can offer in addition or standalone. Really helped discuss and give me an understanding and made me feel valid, great rapport with both video meetings, made me feel comfortable and at ease. Please note that there was just over 8 weeks between first and second appointment (xmas period too) There is approx 8 weeks wait for diagnostic report and 12 weeks wait for medication appointment. But they inform you of this and I've had a really good experience with them.

Mr Edward Pringle

Ophthalmologist

I was seen by Mr Pringle this afternoon, for nearly half an hour. From the outset his attitude was one of calm professionalism. He took great care to explain to me in layman's language what the problem was with my left eye. He employed several complex-looking machines with which to examine the eye, and was comfortingly expert in the way that he described exactly what he was doing at each juncture. He seemed to understand my nervousness at having large machines very close to my injured and vulnerable eye. He was able to put me at my ease; and, he managed to keep me at my ease - which for a nervous soul like me, was just so important. At the end of the session I felt I knew what my problem was, and I understood what the prognosis and the likely timescale were. In conclusion, I can't rate Mr Pringle too highly.

Nuffield Health The Holly Hospital

Ear Nose & Throat Surgery (ENT/Otolaryngology), Gastroenterology, + 10 more

All of the staff at Nuthfield were so kind. Everyone was always smiling and being happy and kind to myself and my partner. From the receptionist who told us where to go and took us to our room. To the night nurse that checked us in to the room. I had multiple nurses come and check on me throughout the time I waited to have the cystoscopy. We were able to get food before and after. We arrived at 07:00 on the 27th, and I can't remember all the lovely people's names who helped us. My only slight criticism would be from arriving at the hospital at 07:00 the actual procedure didn't start till after 09:00 and this gave me lots of time to overthink the procedure. But I think that was a me problem and I also don't know how long these things take to check people in etc. So apologies if it is standard haha.

UK Vein Clinic - Manchester

Vascular Surgery

After trying to get my varicose veins sorted for years, (and unfortunately them getting worse over those years) I finally decided to get treatment from UK Vein Clinic in Manchester. I have had both legs treated using both ablation and foam therapy. The whole process was fantastic. I was treated so kindly by my Dr and the lovely nurses. They explained everything and took great care of me, ensuring I was comfortable. The process was very quick and I felt little discomfort. I was informed of everything happening and lots of aftercare tips. I am so glad that I chose UK Vein Clinic for treatment, their care has been fantastic right from booking a consultation to now, just after treatment. I’m still in my stockings but I am looking forward to the progress over the next few months. Thank you so much.

Dr Andrew Gaya

Oncologist

I attended a follow up consultation with Dr Gaya yesterday during which he gave me my recent MRI and PET/CT scan results. As always, Dr Gaya spent time explaining his findings and action to be taken going forward. We also discussed my current state of health, my planned treatment by the Rheumatology Team and the impact the most recent Rituximab infusion is having. Dr Gaya is always very pleasant, asks relevant questions and is very clear about next steps in the short term whilst having plans for the longer term. I look forward to his encouraging consultations every two weeks. Dr Gaya’s calm, measured, patient manner reflects his professionalism and care towards his patients. He keeps me sane, especially in times of anxiousness !

Mr Fady Sedra

Orthopaedic Surgeon

In a world all consumed with AI and perfection, I can honestly say Mr Fady Sedra outshines AI. 5 Stars for Mr Fady Sedra and the staff at The Cromwell Hospital, after my ACDF surgery I can say Mr Fady Sedra's attention to detail is unmatched. He has an excellent bedside manner and displayed a level of professionalism that is rare to find. Mr Fady Sedra went above and beyond to make sure I was well cared for. The X-Ray of my neck should be in an art gallery as it is truly a work of art by Mr Fady Sedra. I highly recommend for any complex spinal work.

Mr Cristian Nita

Orthopaedic Surgeon

Mr Nita explained everything and options I had. I had tests and trials with walking aids to determine best option for me explaining both pros and cons I opted for long leg osteotomy which gave me option to have knee replacement later in life. I am 12 weeks post operation and i’m walking unaided and I am using no pain killers. I do realise I do have lot of recovery to get 100%. I cannot thank Mr Nita enough, his professional and skills have changed my mobility, without the pain that I used to endure

One Hatfield Hospital

Geriatric Medicine, Neurology, + 21 more

pleased with consultant and his diagnosis.not so with the rest of the hospital.toilets broken;no working water urns,had to wait 10 mins for someone to serve me at the cafe and when they did the coffee was tepid;had to wait over 25 mins to be seen by doctor.reception did not know where the nearest bus stop was but they did ask a local employee for me.so medical section of your hospital i cant complain about but the rest of it was poor

Pure Sports Medicine - St Paul's

Nutrition, Osteopathy, + 4 more

After a frustrating year with an ankle injury sustained playing football, seeing Alex at PSM has been great. Alex provided a detailed analysis of my gait and took a 3D scan of my foot to create orthoses customised to me. He also clearly explained what was going on with my ankle and how it can get better, having done a number of tests to pinpoint the issue. Highly recommend Alex for anyone struggling with a foot-related sports injury.

Wello

Cosmetic (Aesthetic) Medicine, Dental Care

My husband and I pay a monthly subscription to Wello which entitles each of us to two full treatments a year. The treatments are first class, very comfortable and also reassuring as any problems will be pointed out. We like the feeling of really clean teeth, the excellent advice we are given on teeth and gum health - the all round experience, in very attractive surroundings, is to be highly recommended

Mr Thomas Hunter

Orthopaedic Surgeon

My care from start to finish has been excellent .I was listened too and Mr Hunter also put my mind at rest with any worries I had. Every time I saw him his only concern was for me and answered all my questions. Mr Hunter has given me a new least of life since I have had a new hip and being as I am only young, I am now back at work and back at the gym. I could not have had a better Surgeon.

Mr Adel Tavakkolizadeh

Orthopaedic Surgeon

This was my final check-up with Mr Tavakkolizadeh. I cannot over-emphasise how grateful I am to him for both my successful shoulder joint replacements - starting in 2022. From the outset he was reassuring, very knowledgeable, professional- and really charming. I can assure any future patients that they will have the best of treatment. And - as I’ve said before - I just wish he did knees!!!

Dr. Anita Onwuteaka

Physiotherapist

I have had a back pain for many years and I had exercises to do at home but the situation didn’t improve much. With Anita’s help through adapting list of exercises regularly by taking into account my feedback and through regular massage of the affected zone, I felt a huge improvement. This has been extremely helpful!

Professor Kefah Mokbel

Breast Surgeon

Professor Mokbel, has been excellent from the very beginning. His calm demure completely puts your mind at ease, his professionalism, knowledge and kindness is second to none. The results from my mastectomy are astounding, couldn’t be happier and forever grateful to him and his team.