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The Harborne Hospital, part of HCA Healthcare UK

Cardiology, Gastroenterology, + 10 more

I booked a consultation for my daughter, Olivia P,with Mr Robert Sutcliffe on Monday 24th November 2025 at 2.00pm. With Olivia’s full consent, I handled all communication on her behalf due to her work commitments. Before the appointment, Mr Sutcliffe’s secretary contacted me to ask whether the consultation could be moved to the following week. I explained that we were due to travel abroad for three weeks to celebrate my husband’s milestone birthday. She advised she would discuss this with Mr Sutcliffe. She later called back to confirm that, in light of our circumstances, Mr Sutcliffe was happy to keep the original appointment — which he honoured. I accompanied Olivia to her consultation. Mr Sutcliffe was exceptionally thorough. He examined her carefully, explained his diagnosis with clarity and compassion, and put both of us completely at ease as he outlined the next steps. He requested a further liver function blood test, which Olivia had done at Nuffield Health Wolverhampton. I asked Nuffield Health to send the results to both Mr Sutcliffe and Olivia’s GP, which was done. Mr Sutcliffe’s secretary informed me as soon as the results were received and assured me they would be reviewed promptly. True to her word, Mr Sutcliffe reviewed the results quickly. His secretary then advised that he had no concerns and that our planned follow-up in the New Year could go ahead as arranged. I would also like to note that, as we were leaving Harborne Hospital, we happened to see Mr Sutcliffe leaving at the same time. It was clear he had come in specifically to see Olivia that day, knowing we were travelling abroad — something he was under no obligation to do. As a family, we found this gesture incredibly thoughtful and deeply appreciated it. Throughout the entire process, Mr Sutcliffe could not have been more helpful, supportive or empathetic. I am truly grateful that we can now go away on our family celebration holiday with complete peace of mind, knowing my daughter is under the care of such a capable, caring and dedicated professional. Exemplary care — thank you. Mr Sutcliffe is thoroughly deserving of recognition Karen S P Mother of Mr Sutcliffe’s patient, O P

Dr Vishal Mehta

Paediatrician

Booked private appointment with Beneden/BUPA insurance for my 10 year old son who's tics and twitches have exacerbated recently and our Optician & a Paediatric Nurse recommended he have further investigations. We wanted him to be checked out quickly as we were very worried with a couple of other health symptoms too. Quick claim process with Beneden Healthcare of whom Dr Mehta was listed as one of our closest Paediatric Nuerologist. Read up his bio on website and reviews of being an expert with tics and tourettes so booked an appointment directly with Spire bookings team. Dr Mehta was thorough and asked lots of questions and gave a thorough exam. He was very good with our 10 year old son who also has ADHD and struggles in unknown surroundings. The only part of the process that wasn't a good service was the call centre booking two initial appointments that were then changed. Once the Children's Services Manager took over the booking in-house at Hull Spire it was fine. From first point of contact 18.11.25 to first appointment on 02.12.25 was much quicker than waiting for NHS appointment as we were and school were very concerned by the very sudden change in his tics.

Moorfields Private Eye Hospital

Ophthalmology

Very chaotic administration after the initial consultation (errors and delays in invoicing, typos in the written opinion and delays in providing price information for surgery). I felt that the staff couldn't be bothered to get things moving and I had to keep chasing them. The package price quoted on the website for cataract surgery also turned out to be very misleading because the consultant wanted to charge an extra fee for fitting a toric lens, in addition to the extra cost of the lens itself. This pushed up the cost considerably. This extra, hidden, consultant's fee had not been made clear on the website and I felt that I had been induced into paying for a consultation on the back of misleading information about the cost of the surgery. The consultant may well have been an excellent surgeon (I don't know because I chose not to proceed) but these issues made me very uncomfortable and led me to lose complete confidence in the hospital. Going to Moorfields Private was a complete waste of time and money and the hospital ought to refund the consultation fee.

Mr Faisal Ahmed

Ophthalmologist

I consulted Mr Ahmed about cataract surgery on both eyes. After a thorough examination and a conversation about the impact the cataracts were having on my daily life, he clearly explained the process of cataract removal and the expected benefit of premium lens replacement. Surgery itself was quick and straightforward, and at all times I felt well informed about what to expect. Just a few days after the first surgery I began to see a marked improvement in my vision. I found Mr Ahmed to be approachable and receptive at all stages of the process and I am very pleased with the results.

Mr Jonathan Walczak

Orthopaedic Surgeon

As someone who was trying everything to avoid the inevitable hip replacement surgery I cannot explain what a positive effect Mr Walczak had on that opinion. The whole procedure was explained in clear details and in a very calm, patient and reassuring manner. It is now ten weeks since my surgery and I feel better and am more active than I have been in years. It wasn't until after my surgery that I realised how much my arthritis was affecting my day to day life and how much pain I was in. I am in no pain at all now. I highly recommend Mr Walczak.

Mr Jamil Ahmed

Plastic Surgeon

Mr Ahmed performed my Breast Reduction surgery and I couldn’t be happier with the entire experience. From the first consultation, he was patient, thorough, and honest about what I could expect. The clinic staff were efficient, and I always felt well cared for. My surgery went smoothly, recovery instructions were clear, and my follow-up appointments were never rushed. The results look amazing and exceeded my expectations. I’m very grateful for the care I received and would absolutely recommend Mr Ahmed to anyone considering this procedure.”

One Hatfield Hospital

Audiology, Cardiology, + 21 more

had an excellent experience from start to finish. The staff were professional, attentive, and genuinely caring, making me feel comfortable throughout my visit. The facilities were clean, modern, and well-organized, which added to the overall sense of confidence and ease. One standout perk was the free parking—such a convenience and greatly appreciated, especially during a medical visit. Overall, I was very impressed and would highly recommend this hospital for anyone seeking high-quality care and a stress-free experience.

Spencer Private Hospital Ashford

Pain Management, Audiology, + 11 more

The doctor was really rude and unprofessional about other members of staff to me. He also didn't check that I'd received appropriate amount of anaesthetic before doing the procedure leaving me in an unacceptable amount of pain for which he didn't apologise or check to see if I was ok. He also tried to do the procedure on the wrong eye and after checking the eye he could see where I'd had a previous procedure and said, "At least I can see you're not lying". I do not want this awful man near me ever again.

The Princess Grace Hospital Outpatients

Diagnostics & Testing, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 7 more

The hospital itself was great and senior nursing staff on the day were informative and professional. My anaesthetist was phenomenal as was my amazing surgeon. However I had a bad experience with one of the health care assistants who wouldn’t let me use the bathroom and led to a bit of a weird experience. Plus when I got my stitches out two weeks later the nurse couldn’t see the stitches and she gave the tweezer to my fiancé who actually ended up getting the final ones out.

Essex Private Doctors

General Practice (GP)

I had a very positive experience visiting the menopause doctor. The only criticism relates to payment policy. I was required to pay the full amount for my next appointment six months in advance, which I felt was a little harsh. I completely understand taking a deposit to secure the appointment - perhaps 50% would be more reasonable - but paying in full so far ahead of time does feel quite steep.

Dr Marco Spartera

Cardiologist

Dr Spartera provided an excellent consultation. He listened carefully to my symptoms, explained possible causes clearly, and set out a thorough plan with urgent tests and referrals. His approach was professional, reassuring, and proactive, giving me confidence that my care is being managed properly. I would highly recommend him for anyone needing cardiology expertise.

Well Life Clinic Oxted

Allergy Medicine, Clinical Genetics, + 12 more

I highly recommend the staff and practice. The doctors are kind thoughtful caring and holistic in their approach to your health. They are reassuring and proactive in their care. The support staff are efficient kind and welcoming, My experiences are first class and I am grateful to have their support and help when I have been feeling unwell and feeling concerned.

Ms Manju Singh

Obstetrician & Gynaecologist

I saw Miss Singh over a year ago to discuss rectocele and urinary incontinence. She was extremely thorough and discussed all my medical issues including menopause and reviewed all my medication. We agreed for some tests and to return at a later date. On my return we discussed surgery, she explained it really well and we booked a date that suited me.

Marris Medical

Pain Management, Breast Surgery, + 5 more

The reception staff are always polite and welcome patients with a smile. Very engaging. The clinic offers a clean and safe environment for consultations. On this post-op visit my sutures were removed and follow up instructions were given. A smooth and pleasant experience overall. Thank you. The biscuits at reception are a nice touch. :)

Mr Raghu Ram Vindlacheruvu

Neurosurgeon

I visited Mr V with a trapped nerve in my spine. He very clearly and patiently explained the results of my MRI with me and what my options were to relieve the pain. I found him to be very professional and reassuring that my problem could be solved. I felt very confident for him to perform surgery to alleviate my problem.

Mr Ganapathy Raman Perianayagam

Orthopaedic Surgeon

Went to Park Hill hospital for a complex hip operation . The surgeon Mr Perianayagam explained everything fully and answered any of my concerns, he put me instantly at ease. After my surgery he came and discussed my operation and after my xrays he came to see me again. A lovely, professional, courteous gentleman.