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Ms Erin Lahay

Physiotherapist

Erin is by far the best physio I have ever worked with. I started seeing her in early Feb 2025, with no clear idea of what was wrong - only a general feeling of being ‘uneven’. By November 2025, I’m no longer in any pain or discomfort, and I now have a significantly better understanding of my body and how to look after myself for years to come. Earlier this year, I was referred to Erin by another member of her clinic, who told me she was one of the best physios around - little did I know just how true that would turn out to be. From the start, Erin spent hours with me, taking the time to understand how I was feeling and how my body was moving. She carried out countless tests on different muscles, and together we identified the root of the issue within just a few sessions. Over the past eight months, we’ve worked together on strengthening my muscles through a mix of gym-based and mobility exercises, building strength to support my shoulders and back. She has patiently listened to me week after week as I’ve asked new questions, always going above and beyond to adapt my programme to suit my current targets. I can confidently say I’ve never been in such great health, and as I approach the end of my treatment, I feel reassured knowing exactly how to take care of myself going forward – all thanks to Erin.

Miss Milica Perovic

Obstetrician & Gynaecologist

I had a consultation with Miss Milica Perovic and was advised that I would receive a letter with my test results and scan findings shortly afterward. These were provided only after several follow-ups. Although her secretary confirmed that the results were ready on a Monday, I did not receive them until the following Friday, only after I contacted HCA and submitted a formal complaint. On the day of the consultation, I settled an invoice and specifically asked whether it covered all services, including the consultation, scan, and blood tests. I was informed that it did. However, I later received a second invoice for the blood tests, which I also settled as requested. After receiving my test results, I requested further clarification regarding my medications, which had been the primary reason for seeking a private second opinion. I was advised to follow up with my GP, and no additional information was provided. No further assessments or blood tests were recommended by the consultant. A diagnosis was not formulated, and no advice was provided regarding the medications I was taking. Overall, the episode was characterized by delays in communication, inconsistent information regarding costs, and the absence of clinical guidance on the matters for which the private consultation had been sought.

Mr Anantha Madhavan

General Surgeon

From my initial diagnosis and first consultation through to my recent final review, Anantha’s approach and level of care have been nothing short of exceptional. He consistently demonstrated professionalism, empathy, and a genuine commitment to my wellbeing throughout the entire process. Anantha takes the time to listen carefully, understand concerns, and explain everything clearly and thoroughly. His advice is always thoughtful, balanced, and tailored to my situation, and his depth of knowledge in his field is evident in every interaction. I always felt fully informed, reassured, and supported when making decisions about my treatment. What stood out the most was his ability to combine clinical expertise with kindness and compassion. At every stage, I felt that my health and comfort were prioritised, and that I was in capable and caring hands. I am truly grateful for the outstanding care I received and would highly recommend Anantha to anyone seeking a clinician who delivers excellence both professionally and personally.

Ms Eleni Mavrides

Obstetrician & Gynaecologist

Dr Eleni delivered my baby by C-section in July 2025 at the Portland Hospital. I am so grateful and fortunate to have had Dr Eleni as my doctor during my pregnancy and for the delivery of my baby. I felt completely safe and confident in her care during the whole process. She is confident, knowledgable, kind and highly skilled. She put me at ease as soon as I met her. The surgery itself went very well. I even felt well enough to leave the hospital the day after, and I think this is due to Dr Eleni's skill. The scar itself is small and tidy and I have received many comments from midwives and nurses on how tidy the scar is. If I was to have another baby, I absolutely would want Dr Eleni to be my doctor again.

Ruislip Ear Care

Audiology, Ear Care

Great service. Quick and efficient. The website doesn’t work that well on mobile but I was able to use the WhatsApp method and that was fine. Weirdly that prompted a call whereas by initiating communication via WhatsApp it was odd to get a call. I was struggling to hear clearly which is why I sent the WhatsApp. I’d imagine that I’m not unique in this 🤪. Not a complaint. Just worth noting. One other idea: has anyone asked to be able to watch what is being done on a screen? I personally would have enjoyed being able to do this. Don’t judge me!!! But if you made that available and publicised it, I reckon it could be a differentiator. Thanks for an efficient and thorough service x

Cleveland Clinic London

Vascular Surgery, Anaesthetics, + 10 more

The hospital is soulless. The staff seem to wander about aimlessly. I sat waiting in an empty waiting room, no water or coffee. My consultant was late, though no one told me. There was no one to ask, I had to try and find someone to track my consultant down. A nurse appeared then sat in the waiting room on her phone on a video call and then on Instagram, she didn’t acknowledge me. They found my consultant who then disappeared again , no idea where she went. She was over a half an hour late for my appointment, not great but made worse that no one bothered to come out and tell me. Very poor experience and not what I expected from this hospital.

Avni Touch

Fertility Medicine, Osteopathy

Avni is absolutely brilliant and I cannot recommend her enough. She started treated me during pregnancy but I have continued to see her after. Avni is really caring and intuitive and the only osteopath that I have been to who really manages to address any pain that I have been experiencing. She doesn't insist that you come back week after week, unless the treatment specifically requires a few sessions. She takes a holistic approach to wellness and provides really useful tips and recommendations that have helped me in all aspects of life.

Mr Andrew Smith

Orthopaedic Surgeon

Mr Smith undertook a trigger thumb release under local anaesthetic. Mr Smith was calming, knowledgeable and efficient , I wouldn’t hesitate to recommend him to family members needing upper limb surgery. I had the same procedure a few years ago under a different surgeon. My recovery has been so fast in comparison to my previous surgery, possibly due to dissolvable stitches, I cannot believe how fast I am recovering.

Dr Donald Hodge

Paediatrician

I can’t be positive enough about my experience at Spire with Dr Hodge. After 6 years of not feeling heard or having answers relating to my daughter’s eczema, it was such a relief to have this appointment. Dr Hodge really took an interest in all of my daughter’s history and finally gave us answers as to what causes it. He gave us clear advice and information and was fantastic with my little girl. Thank you so much!

Mr Mark Bailey

Psychotherapist

I saw Mark to help me navigate some specific fears of heights/bridges/unknown topography which had been giving me considerable anxiety , even panic attacks and he's helped me me find very useful coping strategies which mean I'm now a lot more confident out and about in the world. as always, his techniques are clear, kind and easy to implement in the real world. I feel so much better.

The McIndoe Centre

Plastic Surgery, Cosmetic (Aesthetic) Medicine, + 3 more

On October 13th 2025 I had a breast reduction under Mr Nduka. I found everyone friendly, knowledgeable, kind and efficient. My operation went better, than I could have imagined. After care was attentive and genuine. Very happy with the whole experience, especially as I have never had an operation before and I am 57. I can’t thank everyone involved enough.

Candover Clinic

General (Internal) Medicine, Physiotherapy, + 19 more

The clinic has convenient parking and I literally walked into reception and into the treatment room. It’s refreshing to turn up ob tine and then not wait for half an hour. Had minor procedure on leg veins. All the staff super nice and professional. It’s a lot of money but my leg was treated very quickly and now it’s one less thing to worry about

Dr. Thomas Kaier

Cardiologist

My husband was an emergency admission in December 2022 and we were very pleased to see Dr Kaier to get my husbands recent Echo results which he said indicated his heart was strong and that the breathlessness was due to the build up of fluid in his body. Dr Kaier writing to our GP with his findings and recommendations.

The Horder Centre

Orthopaedic Surgery, Physiotherapy

From initial assessment through admission the operation and the following post operative care my experience was smoothly reassuring professional and very efficient. The team’s follow up calls post discharge provided good advice on rehabilitation. Excellent. Thank you.

Spire Nottingham Hospital

Allergy Medicine, Breast Surgery, + 23 more

Very good, though not acknowledged by the receptionist at the front desk as she continued to tap away on her keyboard and I had to ask her after some time if I should just go through to the next reception desk as she clearly wasn’t going to acknowledge me

Quality Dental : Fulham

Dentistry

Wonderful experience with Dr Yasmine over many appointments. I’m a nervous patient and she has been so patient, kind and reassuring. The practice is efficient and responsive via their reception team. I could not recommend this practice more!