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Skin55

Dermatology

I am writing to formally complain about misleading advertising by the clinic Skin55. Their website led me to believe that laser treatments were available at the clinic, and I booked a consultation directly with the clinic, not with any specific doctor. However, upon attending the appointment, I was informed that the clinic did not have the required laser equipment and that not all doctors at Skin55 perform laser treatments. This discrepancy meant that I paid an initial consultation fee of £300, only to then be told that I would need to be referred to another doctor within the same clinic who does provide laser treatments. This second consultation was then quoted at £380. This sequence of events highlights a lack of transparency and constitutes misleading advertising, resulting in unnecessary expenses and inconvenience. I believe that this matter warrants investigation to ensure that Skin55’s practices align with advertising and consumer-protection regulations. I am prepared to provide supporting documentation upon request

The Joint Injection Clinic

Diagnostics & Testing, Imaging (Scans), + 4 more

I've seen the Joint Injection doctor twice, had two injections, and both were very helpful. The first visit was after I suffered some tissue injury to an arthritic knee and had some fluid removed and a cortisone injection, which gave me immediate relief and was the catalyst to me returning to exercise. I was having ongoing stiffness in the same joint and returned six months later. After consultation I chose to have a hyaluronic acid injection. This made a big difference to the pain, stiffness and function of my knee and has meant I am able now to properly rebuild strength on that side. Dr Thing is easy to talk to, and I felt he really supported what I am trying to do, which is to stay highly active and delay the point I will need surgery for as long as possible. He is very well informed and explained clearly the pros and cons of various approaches to managing arthritis of the knee. He is also skilled at what he does, the injections are ultrasound guided to ensure correct placement and both injections were painless.

Dr Antonis Pavlidis

Cardiologist

I recently consulted Dr. Pavlidis and underwent an angiography procedure at London Bridge Hospital under his care. Dr. Pavlidis demonstrates exceptional clinical expertise and provides care with professionalism and efficiency, ensuring the best possible outcomes for his patients. He takes time to understand individual circumstances and develops treatment plans tailored to clinical needs. His nursing team is highly skilled and dedicated to patient well-being. I am deeply grateful to Farida, Slim, Anne, and Mahmood for their outstanding post-procedure advice and support. We also appreciated the thoughtful assistance from the catering team, which contributed to a comfortable recovery, and we are especially thankful for the special consideration that allowed my wife to stay with me, making a significant difference to my experience. I wholeheartedly recommend Dr. Pavlidis and his team for their exceptional care and commitment to patient comfort and safety.

Mr Aires Lobo

Ophthalmologist

I had a bad experience at a different hospital procedure didn’t go ahead the following day I looked at the manor Bedford and found Mr Lobo. I telephoned it was Mr lobo I spoke to explained everything he asked me to send my details I spoke to several times I had an appointment the following Wednesday at my appointment he listened to my fears he had the Anethatist. Call me gave me date for surgery I left feeling so much better on the day of surgery he was very professional and couldn’t have been nicer the following day he phoned at home to check I was ok a few weeks later I had the second surgery and he was just the same listening and reassuring anyone having him as consultant/surgeon couldn’t be in better hands ⭐️⭐️⭐️⭐️⭐️😀😀😀 Also on my last appointment he asked me about a sore on my face a sai Ito see someone I did and diagnosed skin cancer I owe him a lot finally he is a lovely man with great bedside manor

Quality Dental : Worthing

Dentistry

I have the highest regard for all of the staff at Quality Dental. I am always treated with friendly respect and with my latest treatment great kindness, patience and sympathy which, when you are in pain, means an awful lot. In my experience the staff at this practice have always done their best to accommodate my needs and, despite being extremely busy, take time to listen and do their best to help as soon as possible. I particularly like the way my dentist explains everything before starting a I have the highest regard for all of the staff at Quality Dental. I am always treated with friendly respect and with my latest treatment great kindness, patience and sympathy which, when you are in pain, means an awful lot. In my experience the staff at this practice have always done their best to accommodate my needs and, despite being extremely busy, take time to listen and do their best to help as soon as possible.

Spire St Anthony's Hospital

Dermatology, General (Internal) Medicine, + 21 more

I had a lumbar microdiscectomy at St Anthony’s and the care I received was exceptional from start to finish. The staff were incredibly kind, patient and attentive throughout my stay. In the post-operation recovery area, the Irish nurse who looked after me was especially wonderful. I’m so sorry I can’t remember her name — I was still a bit loopy after the anaesthetic — but she was unbelievably kind, gentle and reassuring at a moment when I really needed it. On the ward, Rose was also fantastic. She checked on me regularly, made sure I was comfortable, and was so warm and supportive. Her kindness made the first night after surgery much easier. Overall, the team at St Anthony’s made what could have been a very stressful experience feel calm and safe. I’m really grateful for the care I received and would highly recommend the hospital.

Ms Marion Yau

Podiatrist

I have embarked on a course of treatment to eradicate a fungal infection from one of my big toe nails. Marion commenced this with surgery to remove the damaged and infected nail. I was a bit apprehensive, but Marion was really good at explaining everything and putting me at ease. The worst bit was the injection for the local anaesthetic. Removing the nail didn’t hurt at all, and even afterwards it wasn’t too sore. I would recommend Marion Yau’s clinic for her friendly and professional manner.

Nuffield Health Haywards Heath Hospital

Dermatology, Breast Surgery, + 21 more

Mr Wong is an excellent gynaecologist. He listens, asks the right questions, and explains every step in clear language. You feel comfortable the moment you walk in because he treats you with respect and patience. He does not rush you. He checks that you understand your options. He makes difficult appointments feel manageable. My visits with other gynaecologists felt stressful, but he changed that for me. I trust his care and recommend him to anyone who wants a calm and supportive experience

Ms Charlotte Deans

Obstetrician & Gynaecologist

I could not recommend Charlotte Deans more. She is incredibly professional, compassionate, non- judgemental, reassuring and highly skilled. I felt very safe in her hands, it was great to have her support during my pregnancy and have a consistency of care over this time. I chose an elective c-section and she was reassuring throughout the process, I have healed well so far and the scarring is as minimal as it could possibly be. I couldn’t be more grateful.

Mr John Adam

Orthopaedic Surgeon

Massive appreciation to the incredible team at Scarborough Hospital — The nurses, Ali and Becky for looking after me before and after surgery, John the anaesthetist, and surgeons John and Spiros — you were all absolute legends. Thank you for putting me back together. I felt like Mr Adam had lots of time to explain everything before and after the operation as well as during my 2 week consultation.

Mourne Private Clinic

Dietitian, Imaging (Scans), + 3 more

We went for an early pregnancy scan for a bit of reassurance and to get a better idea of dates and it was the best thing we could have done. Deirdre was our sonographer and was fantastic. She was so reassuring and kind and made us so comfortable throughout the entire process. The facility was spotlessly clean, modern and bright. Everyone we came across was helpful and so friendly!

Mr Emanuele Garreffa

Breast Surgeon

Firstly, it is always a big deal to go and see a doctor/consultant when it comes to your breasts. Mr Garreffa instantly put me at ease and he was extremely kind and understanding. Nothing was too much trouble. If for any reason I need professional guidance/help I would have no hesitation making another appointment to see Mr. Garreffa. Amazing and thank you very much.

Maida Smiles Dental Clinic

Dentistry

Thank you to Cintia Sartini (Hygienist) and Dorota (Practice Manager). I also want to give a very special thank-you to Rania. From the very first moment I walked into the clinic, she made me feel cared for and truly welcomed. Her kindness, warmth, and professionalism have meant so much to me. I’m genuinely very happy and grateful for everything.

Ms Lubna Haque

Obstetrician & Gynaecologist

I am enormously grateful to Dr Haque and the team . I needed to have some appointments for investigations ultimately under general anaesthetic and I was treated promptly, courteously and simply could not fault anything . I felt I could trust Dr Haque the first time I met her and was impressed by her professionalism . Thank you so much , Ruth

Dr Hossam Elsheikh

Obstetrician & Gynaecologist

Dr Hossam is an exceptional consultant. We trust his medical expertise and professional opinion as he really takes time and care to understand our unique situation. He is compassionate and supportive and ensures we fully understand every stage of the process so we can make the right informed decisions. Highly recommend.

Daleswood Aesthetics

Cosmetic (Aesthetic) Medicine, Dermatology

I had polynucleotide treatment on my forehead and under-eye area with Dr. Alison, and I’m thrilled with the results. My pigmentation has improved, wrinkles have softened, and my skin looks brighter and smoother overall. Dr. Alison was gentle, professional, and made the whole experience so comfortable. Highly recommend!