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Vision Scotland Glasgow

Health and Social Care, Ophthalmology, + 1 more

My first appointment was arranged within a week. After my appointment I was offered surgery in exactly one more week. Everything was great, lovely facilities, lovely staff. Everyone was very friendly and constantly being offered coffee etc. On every occasion I was taken either on time or early. I was put at ease and everything was fully explained and what the best lenses for me would be, based on my history and interests. On the day of surgery, everything went fine and there was no pain whatsoever, merely a strange feeling as the surgeon did his stuff. Afterwards I was given advice re eye drops and aftercare and again all great. Everything was fine when I got home, merely discomfort and that soon passed. I had plenty of people checking and following up that all was well. Finally, I had a follow up visit after a few weeks and again everything was great and very professional and I was advised to see my optician and GP. Throughout my time, the service I received was first class.

One Ashford Hospital

Dermatology, Pain Management, + 21 more

I visited the hospital to see an orthopaedic surgeon after having a fall at work and damaging my knee. I have had issue with it since the accident I suffered at work.I was advised to lodge a claim with my employers insurance. This I did because of the problems I am having with my knee. I was sent to see this gentleman so he could assess the damage to my knee. I was treated as if I was only there because I was lodging a claim and to have recompense for the damage I suffered and still am. He seemed very abrupt and I felt as though I was cross examined over the form I had filled in regarding my injury. I left the room feeling like I had done something extremely bad and wrong. I have never had to go through this scenario and very much hope not to have to go through another. I am a patient who has an injury that I am advised my a consultant needs an operation yet I was treated though I was feigning injury. I do not feel valued having attend at the one hospital.

OS Clinic

Neurosurgery, Oral & Maxillofacial Surgery, + 6 more

I have been so pleased with my experience of surgery by Dr Shilen Patel. At the first consultation he explained very clearly and in detail what my operation would entail and the possible risks, but without scaring me. This gave me a lot of confidence for the day of the operation, and the surgery went very well. When dressings were removed 10 days after my operation I was really surprised to see how neat the wound was, and it was healing nicely. I had very little pain, and Mr Patel explained to me at my follow up appointment that the tumour had been removed fully without rupturing, so there is very little chance of it returning. He had also explained how they had worked to ensure they did not damage a nearby nerve which I had been so relieved about. In conclusion, I was very pleased with the overall treatment received and with the care and respect I was shown. Thank you.

St Joseph’s Hospital

Physiotherapy, Audiology, + 22 more

I had a meniscal tear repair on 20th January. I am really disappointed and dismayed with the conflicting advice I was given regarding physiotherapy. An hour prior to surgery, Brad the physio told me I would be fully weight bearing after the operation. After the surgery a different physio told me I could not weight bear for three weeks and had me up and about practising walking on crutches. She also put a leg brace on my leg which was locked. I wasn't told to unlock it. Therefore for 2 weeks post surgery I wasn't weight bearing and movement in my knee was restricted totally. Today I had my stitches out and my first physio session. Physio told me I should have been 50% weight bearing straight away and that my leg brace should have been unlocked to allow some movement. So three conflicting pieces of advice. I am really unhappy.

Spencer Private Hospital Ashford

Audiology, Cardiology, + 11 more

I attended Spencer Ashford Hospital which was easy to find and was able to park nearby in the carpark using a Blue Badge displayed. Access was at ground level with no steps. Reception staff greeted me straight away and booked me in, provided necessary to complete my procedure. Toilets were easily accessed just off Reception and there is a water machine free. All staff including the medical team that I saw were engaging, jovial yet professional. The atmosphere was calm and relaxing with about three patients waiting. Mr Georgios Papadopoulos explained the procedure that I was undergoing in depth and was unrushed and very calm and inquired whether I had questions. His team were as fantastic ensuring that I was at ease throughout. At no point did I feel under pressure to leave after the procedure.

Deanbrook Practice

General Practice (GP)

1. We were wrong footed by the entrance barrier, but luckily another patient was close to the entrance button. 2. Parking was tight - we had to park in the radiology section, but hoped that would be ok. 3. The surgery was wonderfully light and airy and spatially arranged in such a way that each patient could have space and privacy. 4. The staff i have spoken to on the phone were immensely welcoming and efficient, as were the ladies on the desk on arrival 5. The loos were wonderfully clean and airy. 6. Dr. Johnstone was most welcoming and sympathetic. I can't make the next step work, which is to review Dr. J. On only one visit, my experience was very positive. She was clearly listening to what i was saying, and made a very quick referral, for which I am very grateful.

Newmedica Leicester

Ophthalmology

From the moment I arrived at reception until I left at the end of my assessment I was treated really well. Reception staff were really friendly and respectful and explained the paperwork to be completed and assured me that the wait would not be too long. I was called within 5 minutes by the first nurse who carried out all the necessary basic checks explaining everything really clearly. She then sent me back to the waiting area until the doctors were ready to do the final assessment again I only waited about 5 minutes before I was called to the examination room. The doctor explained really clearly what all the tests were for and what would happen when the procedure was to be done. A very pleasant experience from start to finish

Dr Rani Bora

Psychiatrist

I started with the Holistic Psychiatry Practice after being polydrugged and let down by several other psychiatrists and health professionals. Their approach is refreshing and helped me realize there are people who dont automatically prescribe drugs for mental health challenges. I saw Rani in person recently after several online consultations. She has always been empathetic and helpful in my drug tapering journey, and very good at suggesting professionals to help me further. I would thoroughly recommend the practice as a healthier option for people facing mental health challenges of any kind. I

Mr Jayanth Paniker

Orthopaedic Surgeon

Mr Paniker was excellent! Prior to my operation he explained the process to me, so I fully understood what to expect. My operation was successful, Mr Paniker did an amazing job and has given me back full use of my hand. Post op, he has told me exactly what to do to keep my fingers fully functional. From my first appointment, I have been put at ease and had everything explained to me. I was very nervous about my operation, but felt reassured by my surgeon's kindness and understanding. I feel very grateful and lucky to have been allocated Mr Paniker to take care of me.

TMC (The Menopause Consortium) Midlands

Obstetrics & Gynaecology

Apart from a reception that were unaware of their visitors - the building and facilities were excellent. Dr. Bradley is a practitioner who has a broad grasp of all areas of HRT treatment. Her extensive knowledge makes you feel very confident about the decisions you make with the doctors assistance. She is never rushed and allows extensive discussion about past and present research. I am extremely impressed by her professionalism. I left after my consultation feeling I had explored all the areas I had questions about but came away with a lot of new information.

Dr Teresa Castiello

Cardiologist

I had a consultation with Dr. Castiello today and I couldn’t be more satisfied with the experience. She is an outstanding cardiologist who combines deep medical expertise with extraordinary human qualities. She was incredibly patient, taking the time to listen to my concerns and explaining everything with great clarity. What truly sets her apart is her ability to build a genuine connection with the patient, making you feel heard and reassured. I highly recommend Dr. Castiello to anyone looking for a top-tier professional who truly cares about her patients.

Dr Sukhjinder S Nijjer

Cardiologist

I went to Dr. Nijjer as I had some symptoms I was unsure of, having recently done sinus surgery, whether they are cardiac or sinus, to make sure I was fit for my forthcoming skiing trip. Dr. Nijjer, as always, took the tome to listen to my concerns and provided me his rational expert opinion, as he always does whenever I visit him. He also ensured my GP practice provide me with the most optimal medication for which I am really grateful, as it took convincing from Dr. Nijjer for my GP to provide me with a repeat prescription for that medication.

Professor Anand Saggar

Clinical Geneticist

I was delighted to get an appointment with Professor Anand Saggar as he is an expert in hEDS. I travelled from Ireland to see him. He was professional and courteous. He was knowledgable but explained everything clearly. He ensured that I could ask any questions I wanted. Before a physical examination he asked if i wanted a chaperone. I have seen many consultants in the past two years and I can say that I was highly impressed by my visist with Dr Sagar.

Mr Gerard Lattouf

Orthopaedic Surgeon

My experience of Gerard and his team on my foot operation was excellent. Everyone at Shepton mallet are very friendly and helpful I cannot praise them enough. After the operation I had very little pain and everything run very smoothly, with an excellent result. Having both feet done has left me pain free, being able to walk better and with the benefit of nice looking feet. Thank you Gerard and your team ⭐️

Miss Seema Bagtharia

Obstetrician & Gynaecologist

Miss Seema Bagtharia was a breath of fresh air. I went in feeling very apprehensive, as I’ve been dealing with symptoms for many years. She made me feel heard, asked a lot of great questions, and explained in detail the possible causes. She put me at ease and has booked further exploratory treatment. On top of all this, she was a really lovely person, which was great. Thank you

Mr Paul Parker

Orthopaedic Surgeon

The whole experience from start to finish was excellent. I must admit I’m 60 years old too much weight so the thought of an operation was worrying to say the least. But from Mr Parker, nursing staff, theatre staff and everybody else involved really do put your mind at ease. They all make a bad 6 months seem somewhat enjoyable.