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Cleveland Clinic Portland Place Outpatient Centre

Anaesthetics, Cardiology, + 10 more

Every time I come for an outpatient appt, the specialist is an hour behind time.. the secretary/receptionist should have called ahead of time to expect delays but they don’t!! They leave it till the time of the appt to mention the hefty delay!! Last time I had to leave as I could not wait out an hr delay! So complete waste of my time & money grrr! Something that could easily be rectified with better communication from the clinic!! Including the fact when I had an outpatient procedure, I had a 2.45hrs delay as there was a delay due to an emergency in the morning.. again no contact from the clinic informing me of this delay.. had I been informed earlier before arriving at my appt which was scheduled at 1pm, I didn’t not have the procedure till 3.45!! Had there been communication from your clinic informing me of the delay I would have left home later and not have left the dogs alone for 8hrs due to the clinics inability to keep patients informed of delays!! Grrr! Every single time due to lack of communication I’m left frustrated and angry!

Ms Erin Lahay

Physiotherapist

I cannot recommend Erin highly enough. Over the past three months, she has helped me immensely with both shoulder and lower back pain. What sets Erin apart is her holistic approach. She took the time to thoroughly assess my body, running strength tests and identifying underlying issues rather than just treating symptoms. Her treatment combined soft tissue massage to relieve pain and a tailored exercise routine designed specifically for my needs. The results have been incredible - my pain has improved dramatically, and the changes have truly been life-changing. Beyond the physical improvements, Erin has also supported me mentally. She helped me shift my perspective on pain and has taught me not to give up on getting better. Her professionalism, empathy, and expertise have made all the difference. I can't thank her enough.

Spire Methley Park Hospital

Breast Surgery, Cosmetic (Aesthetic) Medicine, + 14 more

Mr Yamoah has changed my life and I will forever be grateful. For almost ten years my GP told me I had IBS and wouldn’t take my pain seriously. This time last year I reached breaking point and didn’t think I would ever feel better. I’m so glad I decided to seek private care. Mr. Yamoah is the first medical professional that has taken me seriously and not made me feel like a nuisance or hypochondriac. Within the space of three months my endometriosis and dermoid cyst were diagnosed and successfully removed and I finally feel like myself again. The nature of the condition means that it will return but I feel so much more confident being in the excellent care of Mr Yamoah.

Dr. Arti Mahto

Rheumatologist

I recently had a virtual consultation with Dr Mahto in the wake of having a REMS scan. Dr Mahto was flexible (I had technical issues!), friendly, professional and informative. She explained the results to me in detail, outlined the consequences of the diagnosis and suggested a clear treatment plan. She wrote a helpful report which she sent to my GP within a few days, and also made an urgent referral on my behalf. Her PA, Hannah has responded to any email or telephone queries almost immediately. The overall care provided has been exceptional, and I cannot recommend her highly enough.

Dr Oliver Guttmann

Cardiologist

I have been under Oliver Guttmanns care for over 4 years. He is a highly professional, knowledgeable Cardiologist with an excellent skill set. From the moment you meet him, you immediately feel at ease. He has a naturally caring and empathetic manner and takes time both to listen and comprehensively explain and address any questions or queries you may have. He is always proactive and you clearly know at the first meeting that you are in safe and competent hands. He has been a life saver for me! We have personally recommended him to friends, and they too are as impressed as we are!

Mr Saurabh Jain

Ophthalmologist

On arrival at reception I was greeted by friendly efficient staff. I was seen by Gurpreet Saini the Head Orthoptist who carried out extensive tests to better understand my condition. She was professional, and extremely thorough, Gurpreet answered all of my questions and was very reassuring. I then saw Professor Jain who discussed the test results and explained the best way forward to address my condition. I have total confidence in his professional expertise and I appreciate that I am being looked after by a first class team. Thank you.

Dr Russell Burcombe

Oncologist

I cannot speak highly enough about the exceptional care I received from Dr Burcombe. He took the time to explain every step of my treatment plan in clear, reassuring terms and always made sure my questions were answered thoroughly. What made the biggest difference was how supported I felt throughout the entire process. Dr Burcombe's calm confidence and kindness helped me stay grounded during some incredibly difficult moments. I would highly recommend Dr Burcombe to anyone seeking outstanding medical care.

Professor Matt Lechner

ENT Surgeon

I’ve had a fantastic experience with Dr. Lechner, with really considered appointments and recommendations. I was given plenty of advice of managing rhinitis, with the ultimate recommendation of surgery. I managed the symptoms with medications but ultimately took the advice of surgery. Again Matt gave me lots of considered time and advice, and the surgery has been a real success. All decisions made were for better outcomes, and I was given plenty of follow up appointments and advice. Thank you! :)

OneWelbeck

Cardiology, Gastroenterology, + 20 more

Despite paying through the nose for a blood test, I'm still waiting weeks later for results (est. results timeline 3-5 days). Also received additional bills for tests that weren't pre-defined as separate costs - some costs are clearly noted upfront, some others arent and this is deceptive and unprofessional. Whilst staff are friendly, waiting times are awful (40mins for a private blood test? Will be recommending all people to avoid until these issues are addressed

Well Life Clinic Oxted

Allergy Medicine, Clinical Genetics, + 12 more

The receptionists were incredibly kind getting me a drink when I walked in. I have been feeling very poorly and it was a relief to book in on the same day and be seen. The doctor was so thorough in my consultation. 20 minutes is a good amount of time to have a proper discussion. Antibiotics were needed - the dr sent me a code to give to the chemist to get my prescription. All very easy and straightforward.

Delamere: Private Rehab Clinic & Addiction Treatment

Holistic Therapy, Psychiatry, + 1 more

As it was my second time here, I thought I knew what to expect. However this time was so different for many reasons which has given me a complete realisation of my issues and solutions to said issues. Staff are always amazing and approachable and reassuring. Am so sad to leave but feel very determined to go out and do the things I need to do. The aftercare that is provided is invaluable also.

Peninsula Heart Clinic

Cardiology

My appointment was with Cardio Consultant Dr Guy Haywood and It is impossible to speak higher than the time I had with him. He is extremely caring, studied all my past results from previous tests, explained anything I needed to know referring me for further test, arranged very quickly. I am very pleased I am under his car and have every confidence in him and his expert knowledge.

dentalessence - Burgess Hill

Dentistry

I am so so happy to be a patient of Dr. Saara Majid. Her calm and reassuring manner and also her professionalism are unparalleled. I am nearly 69 years old and cannot remember when I was blessed with such care and compassion from a dentist. Also all front of house are always so welcoming. But Ollie deserves a particular shout out for his consitent caring and friendly greetings.

Dr Andrew Cockbain

General Surgeon

Andy operated on my inguinal hernia 6 weeks ago. What a perfect, medical experience from initial consultation with this intelligent , emphatic, expert surgeon to the follow up a few days ago. Everything was explained clearly and patiently prior to op and post op has been a painless experience. I absolutely recommend Andy - you will be in wonderful professional hands.

Nuffield Health Warwickshire Hospital

Cardiology, Chemical Pathology, + 9 more

Excellent service! Thank you! The below is not to do with Dr Surpriya B an all. Just a recommendation for Nuffield in general please - Just need to ensure blood tests results are being transferred to the NHS GP records appropriately. If the logistical dynamics of this could be sorted where results can link to the nhs app too, everything would be spot on!

Mr Masood Shafafy

Orthopaedic Surgeon

Mr Shafafy was able to diagnose my problem with a trapped nerve very quickly and arranged a subsequent spinal injection. within a couple of weeks. The treatment worked well and I now have my life back. He additionally spotted potential osteoporosis by watching me walk allowing me to undertake further investigations and arrange treatment.