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Dr Dimitra Metheniti

Paediatrician

I am writing to provide feedback following the recent online ADHD assessment regarding my son, Kaiyan. This feedback is offered constructively, with the intention of supporting shared understanding and ensuring the final report reflects the full context. This appointment was attended at a point of significant exhaustion. As a parent of a child with complex needs, substantial time, emotional energy, and personal resources have been invested over many years in seeking understanding, assessment, and appropriate support. The intention in attending this assessment was to gain clarity, guidance, and support during an increasingly difficult period. While there was calm engagement with Kaiyan and some review of history, the overall experience did not feel sufficiently grounded in the full developmental, medical, and contextual picture. Key aspects of the urgency of the referral, the cumulative impact on family functioning, and the extent of previous attempts to seek help did not appear to be fully explored. It was helpful that leg pain, dyspraxia, and a whole-child perspective were considered; however, these observations would have benefited from fuller integration of existing history and context. Discussion surrounding ADHD diagnosis and medication occurred without clear acknowledgement of the prolonged and often challenging efforts already undertaken to access support. This was particularly difficult, as it was experienced as implying that the pursuit of assessment was primarily medication-focused, rather than reflecting the reality of the situation or the breadth of concerns relating to anxiety, phobias, demand avoidance, and overall functioning. It was upsetting to hear that the low school ADHD rating was considered to limit evidence across two settings. When increased conflict between Kaiyan and his father was mentioned, the subsequent focus on punishment and physical discipline—while recognised as part of standard ADHD enquiry—was experienced as misaligned with the context in which the information was shared. The tone of this line of questioning felt difficult, particularly given the absence of any safeguarding concerns, and contributed to a sense that parental actions were being scrutinised rather than the child’s needs being explored. This experience was reminiscent of previous NHS interactions in which parental concern has been perceived as problematic rather than contextualised, including prior paediatric consultations relating to leg pain where concerns were minimised. It is also important to note that Kaiyan’s father is highly involved in his care and daily regulation needs, including carefully preparing routines such as ensuring his lunchbox is appropriately organised. During the appointment, there was limited opportunity to convey the extent of prior investigations relating to leg pain, vitamin D, dyspraxia (which has been explored and ruled out), and possible hypermobility, despite extensive engagement with GP, NHS, orthopaedic, and specialist services. Greater exploratory questioning and integration of existing reports may have supported a more complete understanding of this history. Overall, the assessment appeared to move relatively quickly towards formulation and advice-giving. For a parent already experiencing significant fatigue and pressure, this approach felt misaligned with the need for collaborative exploration and validation of lived experience. Rather than feeling supported or guided, the interaction was experienced as judgement, which contributed to feelings of inadequacy at a time when reassurance and clarity were being sought. The cumulative developmental history, current level of impact, and constraints faced by the family did not appear to be fully reflected within the appointment. The experience was consistent with interactions where parental concerns and lived expertise are positioned as secondary to professional formulation, rather than integrated as essential clinical information. Thank you for taking the time to consider this feedback.

Dr Robin Lawrence

Psychiatrist

I have been under the care of Dr Robin Laurence for 10 years , Robin diagnosed me saved my life from one of the most dangerous horrific forms of Bipolar and depresion illness that rarely people survive or doctors can treat not only did he save my life he has been involved in me rebuilding my life he has had my back and been in my corner and gone to any lengths possible with the upmost kindness and respect ,when ever I have needed his help he has been there one of the greatest gifts he and 96 harley street has given me is the gift of hope against an illness that tried to kill me through suicide where I did not want to live for that I am ever gratefull.I would also like it to be known the practice of 96 Harley street and there staff also hold the same principles as Robin there service and professionalism is second to none but it also based on compassion and firm principles of integrity honesty and genuine care.Battling a mental illness can be a question of a life or death battle I was also misdiagnosed by the NHS and Robins diagnosis and expertise was the correct one and path I followed and I am only here today because of it.Lastly I would like to say Robin has allways worked allongside me in my treatment and the Dr patient team work has been the difference of make or break.Writing this today I am on the caribean coast in Mexicos paradise alive safe and well it took years to get to this point but both myself and Robin never gave up.Thank you with Love Robin Laurance and all at 96 Harley street .

Mr Awaiz Ahmed

Orthopaedic Surgeon

Dear Mr Ahmed, I am writting to express my sincere gratitude to you, Mr Kotrba, Mr Lambett, Tobias, and all of your surgical team at croydon university hospital; For yours and Mr Kotrba's expertise and steady hand during my surgery for Severe Cervical Stenosis on 10 December 2025. I am aware that it was a big and delicate operation and I deeply appreciate the way you explained the risks before the procedure. This really put me at ease and was the deciding factor as to why I went ahead and "took a chance". You gave me a second chance at life, at the grand old age of 80, and I can not thank you enough. I am recovering well and feel very blessed to have had you and Mr Kotrba as my surgeons. The outcome has exceeded my expectations and I am forever grateful. Best Regards, Vallis

Skylight Psychiatry

Psychiatry

I spent hour and a quarter talking in detail about my symptoms as an adult and what I could remember from my childhood I was then told that whilst I reached the threshold for adult ADHD, I did not reach the threshold for childhood ADHD. I was told I did not have ADHD whilst showing some symptoms. We discussed for a further ten minutes about the fact that I had some difficulty understanding why I needed to reach the threshold for a neurodivergent condition as a child in order to receive some help as an adult with threshold symptoms. I accepted the findings with some disappointment that I was not going to get help but at least it was suggested that I return to my GP for a different referral

HCA Healthcare UK The Portland Hospital

Obstetrics & Gynaecology, Fertility Medicine, + 1 more

Dr Charlotte Frise is an excellent doctor. Despite the multiple complications I had, she had time for me even when she was off duty. She saw me through until I sailed through. I was never afraid at any point even when I couldn’t breathe and had oxygen of 80% on room air, I was motivated. Her smile was always soothing and reassuring, it felt like family. She treats patients like family and it’s heartwarming in difficult times. I begin to tear up when I express how I feel about the care she gave me. Am very impressed and grateful for her services. The NHS is blessed to have doctors like her.

Ringway Dental Cheadle

Dentistry

Both occasions on visiting the practice have been fantastic. Having a fear of the dentist isn’t great, but the reassurance from the staff is absolutely second to none. Talking through the steps to give you an indication of what’s going on etc. checking in constantly to make sure everything is ok with the procedure taking place! The staff are professional and very friendly, the practice is probably one of the best I’ve ever visited. It doesn’t have a normal sterile dentist feel to it! Again a great experience for someone who isn’t particularly keen on visiting the dentist.

Mr Damien Yeo

Ophthalmologist

Dr Yeo saw my daughter who is 10 and had been having severe headaches. I’d read that pressure in the brain could cause changes to your eyes and headaches so we sought his expert advice. He used the latest technology available to check that the pressure in her eyes was ok and this really put our minds at ease. Dr Yeo was very thorough and his manner put me and my daughter at ease. Would highly recommend seeing Dr Yeo and cannot thank him enough for the care my daughter received.

Dr Rory O'Connor

Oral & Maxillofacial Surgeon

Dr O’Connor seems to genuinely want what is best for his patients and thus I trust his decision making and expertise. I never leave feeling gaslit or glazed over. He views things holistically and adopts an approach based on the patient as a whole. This is refreshing and makes seeking quality care outside of the NHS worth it. I have been satisfied with my consultations. Many thanks

Dr Ankur Gulati

Cardiologist

Dr Gulati put time and attention in getting my full medical history and making sure he understood my objectives. He then thoroughly explained his thoughts and my options for care. I felt listened to and cared for, and I was confident with the course of action we were taking. He even convinced me to start doing cardio, which my husband had been trying to do for years :)

North Wales Eye Specialist Centre

Ophthalmology

Have been coming here since Sept 2025 for a cataract op, unfortunately unsuccessful. Have been treated for over a year including paying £2K for a steroid injection in my right eye. The CMO has not gone and I still suffer from distorted vision which is adversely affecting my vision and enjoyment in watching sport and playing golf.

Dr Sophia Khalique Associates

General Practice (GP), Diagnostics & Testing, + 5 more

Made to feel really welcome, efficient staff and Doctor was amazing. I’ve been looking for a longevity clinic in London that understands peptides and to help me access peptides like BPC-157, Ipamorelin and retatrutide. I was prescribed by my physician in the US. So glad I found them.

Mr Samer-ul Haque

General Surgeon

Mr Haque was very professional each time I had a consultation with him. He was very clear in his explanation of the operation and the steps involved. He was happy to stop and listen to any questions I had about the procedure, and responded with carefully considered responses.

Dr Peysh Patel

Cardiologist

Dr Patel has an excellent manner, explains his decisions clearly and shows an active interest in my particular condition. It is reassuring that should I have a concern, Dr Patel will be contactable and aware of my condition and thus make informed decisions on my treatment.

Jersey Haematology

Haematology

After an incredibly emotional week dealing with health issues and battling private healthcare insurers, Dr. Effi made me feel truly seen and heard. She’s such a lovely woman — kind, compassionate, and genuinely reassuring. She really put me at ease

Practice Plus Group Hospital, Barlborough

Went in for a routine hernia operation, unfortunately I was rather ill after the op due to low sodium levels, I ended up staying in for 2 nights, should have been out the same day, treated with compassion by all staff all of the time.

Nuffield Health Wolverhampton Hospital

Breast Surgery, Cardiology, + 13 more

I recently visited for Endometriosis and was seen by Dr Sahu who was professional and friendly throughout. She made me feel listened to and heard and during examination maintained my dignity and privacy throughout