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Newmedica Newcastle

Ophthalmology

I was referred to Newmedica Newcastle for eye cataract surgery by my optician. I had my first eye surgery done in September, and my second eye done in December. I received excellent service from all the Newmedica colleagues whenever I visited; for my pre-surgery consultation, the surgeries themselves, and the post-surgery visits. Those working on the reception were friendly and made me feel welcome. The waiting area was clean and tidy, with hot drinks available. The colleagues who did the testing, pre-surgery administration, and post-surgery follow up checks were all very knowledgeable. They took me through the surgery preparations, explaining the process as they went, putting me at ease and answering any questions. After surgery they made sure I was aware of what I needed to do over the following three weeks to ensure my eyes healed completely. The surgical team were very proficient, and I felt I was in safe hands. The procedure was explained at every step, putting me at ease. The consultant for my first procedure was Nicholas Wride. The procedure itself took just under 3 minutes, which I had not expected, as internet searches indicated it would take anywhere from 15 to 30 minutes. I was so impressed and, as I was told I could have the same consultant for the cataract removal procedure on my second eye, I didn’t hesitate to ask for Nicholas Wride again. My second procedure was equally as expertly performed, and this time took 3 minutes 20 seconds. There was no pain during the procedures and only very slight discomfort straight afterwards. Other than the pain relief eye drops that were put in for the surgical procedure, I didn’t need to take any painkillers at all. The hardest part for me was remembering to use the post-surgery eye drops the clinic provided, as my eyes felt that good. Three weeks after surgery, I attended the clinic for post-surgery follow up checks. I was signed off from the clinic after the follow up check on my second eye. My vision is now excellent, and I only need to use reading glasses for small print. Before the surgery I wore varifocal lens glasses at all times. I wasn’t expecting the improvements in my sight to be quite so good, so I’m pleased I took up the opportunity to have my cataracts removed and really pleased that it was Newmedica Newcastle who did the procedures and looked after me and my sight so well. Thank you Newmedica!

Midlands Women's Health

Obstetrics & Gynaecology

My first visit was a very positive experience. The clinic was well presented, and I felt comfortable sitting in the waiting area prior to being called in. All staff members were polite, kind, and respectful during every interaction. When I entered the consultation room, I initially felt nervous; however, this quickly melted away as I was put at ease through warm and engaging conversation. I felt treated as a human being, not just a patient. The doctor ensured I was comfortable throughout the consultation and explained everything clearly and thoroughly. I am genuinely pleased with the outcome of the appointment, as I now have a better understanding of what is happening with my body and feel empowered to seek further support to improve my health and wellbeing. Once again Thank you!.🥰

Fortius Clinic Wimbledon

Chiropractic, Health and Social Care, + 5 more

Steve is excellent. Personable and very professional and clearly knows his stuff. He operated on our son following a shoulder dislocation playing rugby. Throughout the process, Steve was clear with the surgical options and very thorough in his explanations, particularly understanding with the emotions of a teenager and his desperation to be back on the pitch again. He has a friendly manner and was always quick to answer extra questions we had between consultations. He did an excellent surgical job on our son and we’d have no hesitation in recommending him. We are very grateful for his care and are very pleased with the result of his expertise and handiwork. Thank you so much Steve and team.

Willow Health

General Practice (GP), Holistic Therapy, + 2 more

I have had various symptoms of perimenopause over the last year or so but it came to a head a few months ago when i had a severe panic attack and seemed to develop anxiety. I am finding this difficult to cope with and the GP didn't seem to help me. I met with Dr Colquhoun and she was lovely, provided me with alot of information and advice and took me and my symptoms seriously. As a result I now have a course of action and have had HRT prescribed and a coil fitted. Whilst this is all new to me, i am feeling very positive about this plan and hopeful that I can start to feel like myself again!

Mr Karthik Karuppaiah

Orthopaedic Surgeon

I recently saw Mr. Karuppaiah for surgery on my right hand due to severe Dupuytren's disease. Being aware of the potential complications listed online, I was quite nervous, but Mr. Karuppaiah’s professional demeanor and excellent bedside manner immediately put me at ease. The entire process was seamless. My recovery has been incredibly smooth; my fingers are now straight, the scar is barely visible, and I have regained full function in my hand. I am so grateful for his expertise and would highly recommend his services.

Deben Private GP Services

General Practice (GP)

I am very happy with my first experience at the Practice today. Everyone was relaxed and friendly. It was so reassuring to be certain I was seeing an actual medically qualified person (uncertain in todays NHS) whose judgement therefore I felt I could trust. Dr Ridout was very understanding and approachable - an attentive listener, carried out an objective examination and was happy to discuss it together with why she was suggesting the proposed treatment plan. I would definitely recommend this Practice.

᠎ Karen Laler

Dietitians

Karen was so lovely to speak with over the phone regarding my daughter’s issues that’s she’s had with eczema and allergies. I thought it would be a 10 minute check in but the call with Karen lasted the hour. I did not feel rushed and my concerns were listened to. Karen gave really great advise around adding things to diet that may help my little one and reminding me of all the things I can incorporate to ensure I am covering all food groups and possible allergens. Thank you Karen - would highly recommend

Mr Ahmed Abdelmaksoud

Ophthalmologist

I researched Lazer eye surgery and asked specifically for Dr Ahmed Abdelmaksoud based upon his portfolio, knowledge and experience, luckily there was a last minute cancellation and I did get in with him. I feel like he has been excellent throughout the whole process he has explained everything with confidence and gave me confidence in the procedure and that it would be done to a high standard. The procedure itself he made me feel at ease and provided excellent aftercare. I would definitely recommend.

The McIndoe Centre

Plastic Surgery, Cosmetic (Aesthetic) Medicine, + 3 more

I have only positive things to say! I managed to get an appointment at a very convenient time for myself, and the staff worked really hard to make that happen. I was very well looked after on my day in hospital. The nurse was very nice and showed great empathy when I was feeling a little nervous. The procedure went well and I am now (almost) recovered, with just my final consultation to go. This was my third experience at McIndoe, and they were all equally as good.

Dr Carol Xie

ENT Surgeon

Dr Xie was very polite and professional, explaining things clearly and with an appropriate level of detail. She seemed very confident when meeting us before surgery which helped to put us at ease. At the post-op she was very good and more personable which was nice. She never talked down to us like we have experienced with other surgeons. I am glad our surgery went ahead with Dr Xie.

Daleswood Health

Cosmetic (Aesthetic) Medicine, General Practice (GP)

I wasn't sure what to expect as this was the first time i had gone 'Private' for health care. It was 10 out of 10 for professionalism and service. After a thorough examination and a detailed explanation of my problem an appointment was arranged for me at the appropriate department at the hospital. I can heartily recommend this practice and i wish i had contacted them before now.

Professor Michael Douek

General Surgeon

I came away from this visit feeling confident that I was in good hands and would be well taken care of both by nurse Jo and Dr Douek. Dr Michael came across clearly and with empathy and answered my questions in a way I understood what to expect. It's never easy receiving a cancer diagnosis but having Dr Michael as my consultant and surgeon made it feel much less scary.

Mr Ahmed-Ramadan Sadek

Neurosurgeon

Dr Sadek is extremely proficient, has a warm welcoming bedside manner and is friendly and approachable, he was involved in my care during a particularly stressful time following two recent A and E admissions , he made me feel well supported and in safe hands, even going as far to contact the hospital for my admission reports and scans while I was still an inpatient .

PRIVE Clinics

Cosmetic (Aesthetic) Medicine, Dentistry, + 2 more

On my recent visit to Prive Clinics, I had a really lovely experience. The receptionist was so welcoming and offered tea or coffee as usual, which was a nice touch. The dental nurse was friendly and smiley, making me feel comfortable straight away. The practice is very clean and well looked after. Overall, it was a great visit and a very pleasant experience.

Mr Patrick Gordon

Urologist

The staff were all brilliant from check in to check out. Mr.Gordon is a gentleman and really personable. Made the whole process a lot less stressful. I couldn’t recommend him and the team enough. He also adds that bit of humour that makes an other wise hard/stressfull time that bit easier. Thank you so much!

Mr Ragheed Al-Mufti

General Surgeon

I recently visited the hospital for an appointment with Mr Ragheed Al-Mufti who was highly professional, attentive, and respectful throughout my appointment. He clearly took the time to explain the tests involved, and the next steps, which made me feel informed and reassured.