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Freedom Vision - Gloucester

Ophthalmology

I have had Cataract operations to both eyes January-March 2025. Things didn't start well when the Surgeon, in a 'telephone consultation' with me, committed to a price for the new lenses I would get. This was later overruled by the Management who told me the Surgeon didn't have the authority to agree a price with me. So I had to pay quite a bit more than I was originally told. As in some £400 per eye more. Amusing to observe how the 'care' (on the NHS, but sub-contracted to this private business) was promoted as being 'Exactly the same as Private Medical Care'. Oh no it wasn't ...it was much better. Once I was flagged up as 'potentially suitable for a PRIVATE operation' using Implants that were 'Not available on the NHS' I was treated very different. Previously done examinations were repeated 'to be sure'. Does that mean they are not sure if you are a NHS Patient? ;). Additional examinations 'not available on the NHS' were done. Am I being unfair? A short review would just say this: *Generally excellent professional friendly staff. * Medical care excellent. But.... Appointment waiting times need reviewing - I have always had to wait at least 45 min, sometimes more than on hour, before being seen. Why? If you depend on a relative or friend to drop you off and pick you up it sometimes got a bit difficult: Is this appointment going to take 30 Min, or 4 hours? Nobody knows. Admin/organization sometimes a bit confused - Why did I get an email survey for my right eye, and not for my left? Waiting in the corridor between different checks in different rooms a bit of a hit and miss - staff running around, folders being handed over, people sitting and waiting being missed, the order in which things were done got a bit confused sometimes, patients reminding passing nurses that others who arrived after them were seen before them. But all with good humor! But, in the end, I can see excellent again with both eyes - and that is what is really important.

Mr Mohammed Akmal

Orthopaedic Surgeon

I have been under the care of Mr. Akmal since 2022, for treatment of Spinal disc degeneration. Without his professional skill and empathy I would still be in chronic pain. Having had a very successful disc replacement & fusion surgery back in 2023 under his care, further deterioration in other joints resulted in needing another bout of disc replacements and fusion in my cervical spine, and cortex spacers in my lumber spine. In late 2025 I embarked on another session of surgery and underwent the operation to replace, fuse and insert spacers in the offending areas of my Lumber & Cervical spine. I request both of my afflicted areas be treated in the same operation, whilst naturally cautious he undertook a rigorous assessment of the risks and eventually he and his team agreed to proceed. I had both my Cervical and Lumber spine treated in the same surgery and having entered at 07:00, I once again walked out at 18:00 on the same day. 2 weeks later the key hole wounds had healed I was off painkillers and well on the way to full recovery. My experience again is a testimony not only to the personal skill, knowledge and empathy of Mr. Akmal, but to all the people who enable such life changing surgery to happen, including the anaesthetist, surgical team, and ward staff. The successes of the surgery undertaken by Mr. Akmal and his highly skilled team are due not only to their professional skills, but to the holistic approach taken from diagnosis, explanation of options, type of painkillers and follow up care. Whilst the impact of aging and bodily wear cannot be escaped, Mr. Akmal does offer options to improve quality of life immensely. An interesting footnote is prior to the surgery I was suffering from Hypertension, post surgery my BP is back to normal for my age, a reflection of how chronic pain can affect you in more ways than one....!!

Professor Sanjay Sharma

Cardiologist

I had an excellent experience with Professor Sharma and couldn’t recommend him more highly. From the first appointment, he was professional, calm, and extremely thorough. He took the time to listen carefully to my concerns, explained everything clearly in a way that was easy to understand, and made sure I felt comfortable asking questions. What stood out most was his attention to detail and genuine care. I never felt rushed, and the consultation felt very thoughtful and patient-focused. The tests and results were explained clearly, and I left the appointment feeling reassured and confident in the treatment plan. It’s rare to find a specialist who combines such strong expertise with excellent bedside manner. If you’re looking for a cardiologist who is knowledgeable, approachable, and truly invested in their patients, I would highly recommend Professor Sharma.

One Hatfield Hospital

Audiology, Cardiology, + 21 more

I was going to e mail anyway to pass on my thanks so it’s nice to be able to leave a review. How lovely all the staff were that I met on NY eve. Dr Aziz was amazing! What a kind, considerate, empathetic and professional individual. I felt really unwell that day and concerned about some test results. She was so thorough, talked everything through with me in such a kind and understanding way. I left feeling so reassured. I want to thank the two lovely ladies on reception for helping with a couple of issues, a lovely lady who advised about which tests/appointments to approach first and another lovely lady who took my blood tests. I am sorry I did not get any names. But I want to say a huge thank you to all five individuals I met that day. You really helped me so very much. Five star rating all round from me! Happy New Year all.

Mr Amer Raza

Obstetrician & Gynaecologist

When I first started looking for an endometriosis specialist and came across Mr Raza and all the positive reviews, I wondered: ‘can he really be that great?!’. The answer: yes he was. I had stage 4 DIE and a frozen pelvis. Mr Raza not only had the technical skill and expertise to deal with a complex case (with minimally invasive and cutting edge surgery) but also showed so much care and compassion, which gave me so much confidence and reassurance going into my surgery. The whole experience, including the recovery, has been so so positive and I would fully recommend him.

Mr Oisin Keenan

Orthopaedic Surgeon

Both consultations with Mr Keenan were a pleasure. Appointment bookings were swift and flexible. His warm, and relaxed yet professional nature immediately settled my nerves. He was most thorough in his assessment and examination of my knee. My follow-up appointment was equally positive. While very informative, I later emailed with another question. The reply was extremely efficient, answering my question and providing additional, helpful information. I highly recommend Mr Keenan.

Optegra Eye Hospital Hampshire

Ophthalmology

Firstly… Happy New Year to all your team - it certainly has been for me. The whole process was absolutely excellent, and in particular the skill of the Surgeon was exceptional - Mr. Javier Bardavio, I was told via doctify.com before arriving. I can’t speak highly enough about the service, communication and treatment I received. Sincere thanks Optegra at Whiteley Ron (Cataract removal and Intra-Ocular lens fitted to right eye.)

Dr Amin Karim

Dermatologist

I arrived a few minutes early for my appointment and Dr Karim was ready to see me immediately and warmly welcomed me. He explained clearly about everything that he did and ensured that I fully understood what was happening. At the end of my appointment he clearly explained what he expected of me following that appointment and looked forward to seeing me for my next check up. I felt completely at ease throughout the appointment.

Mr Tarun Singhal

General Surgeon

i went to Mr Sinhhal for a 2nd oppinions afrer i saw another doc for the same issue. He was very friendly and patient. he checked my conditions and test results carefully before providing his professional view. It was very helpful for me to make my desicion. His recommondations helped me to feel much less stressed and I was able to enjoy the festival season with family. i highly recommondate Mr Singhal.

Loughview Health

General Practice (GP)

I would recommend Loughview Health to everybody. I had such a good experience as soon as I walked in. From the receptionist asking if I would like water/tea or coffee, to the amazing doctor who actually took the time to listen to what I was saying. She actually cared and I am very thankful as I was so ill. Loughview Health is worth every penny and more! Myself and family members would highly recommend.

Mr Akash Patel

Orthopaedic Surgeon

I rate Mr Patel as a top surgeon. His care and attention to detail is excellent, and the journey from referral to having received my much needed surgery, superb . I have undergone a successful complete left knee replacement surgery on the 5th November 2025. Mr Patel has hugely improved my quality of life, by giving me back my mobility . I highly recommend him.

Mr Mohit Bansal

Orthopaedic Surgeon

I received prompt, clear and helpful advice. Mr. Bhansal listened to my concerns and noted them down and we discussed the situation together. I was advised that a full knee replacement was in my best interest, but warned that if I neglected to do the exercises afterward, it could become very stiff. Overall, I was very impressed.

The Harborne Hospital, part of HCA Healthcare UK

Cardiology, Gastroenterology, + 10 more

Very easy to make an appointment and quick range of dates offered to my convenience.The hospital is fairly convenient from home and the nice to have features of free parking,WiFi and coffee in comfortable surroundings are appreciated.The hospital is modern and spotlessly clean.The staff and friendly and give clear explanations.

Hope Park Dental Practice

Dentistry

I have been a patient at this practice since 1990. Great service all round throughout, remain consistent even with staff changes over the years. I have other family members at this practice, they get the same great service, no hesitation in recommending Hope Park Dental Practice, best wishes and thanks to all the staff.

Nuffield Health Leeds Hospital

Orthopaedic Surgery, Allergy Medicine, + 26 more

“I’ve visited Nuffield Hospital on several occasions and have had procedures there. The experience has always been excellent. Everything runs very efficiently, and all the staff — from the car park team, nurses, receptionists to the consultants — are friendly, professional, and supportive. I wouldn’t go anywhere else.”

Westminster Women's Clinic

Cosmetic (Aesthetic) Medicine, Fertility Medicine, + 8 more

Having a trusted doctor assessing you makes all the difference! She has the best hands, very professional, explains whats going to happen next and you dont even notice time passing by. She is calm and confident and thats also how I left as a patient when I left! She is the best!!!