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Quality Dental : Horsham

Dentistry

The set-up was scruffy/down at heel. The reception staff appeared weary, little interaction and certainly no putting anyone at ease. The approach to the outside of the building is unwelcoming and unclear. Far too many stairs with no assistance offered or given. No courteous instructions, no graciousness. The waiting room was full of materials to be used in decorating/ construction …. Maybe they thought the over large, badly adhered to the wall TV playing the same continuous “Winter” loop made up for feeling very much an inconvenience. One of the most annoying things is when you explain you’re deaf they say and they did “Oh we’ll speak loudly.” Empathy dictates clarity and pace NOT volume ( training needed in several areas ) seats in waiting area uncomfortable - nowhere to place/rest anything.

LDN PHYSIO | Hackney

Physiotherapy

Sarah is a super friendly and helpful physiotherapist. She designs my plan, demonstrating and then watching me do the exercises to ensure I am doing them correctly. She also determines the correct weight for each exercise which I would not have had any idea about. My lower back sciatic type pain is improving as is my strength. The MoveHealth App is excellent and I can log my progress there and see videos of each exercise to check between reviews I am doing them correctly. The location is perfect for me and each review session has been helpful for my progress. There is no pressure to have a review - only when it seems appropriate. Very happy and grateful for Sarah's expertise and guidance.

Mr Geoff Chiu

Oral & Maxillofacial Surgeon

Dr Chiu promptly diagonised the need to remove my un-erupted ectopic lower third molar. Dr Chiu listened to all my concerns and answed my questions in detail. Communication was great right from the initial meeting through to post surgery follow up consultation. All meetings were followed up in writing confirming the discussion and actions agreed. Dr Chiu also identified a dental filling which was incorrectly completed by a previous dentist. I found Dr Chiu very knowledgable. I strongly suggest anyone looking for a oral and maxillofacial surgeon to contact Dr Chiu without hesitation.

Mr Sanjeev Anand

Orthopaedic Surgeon

I had surgery in May 2025 for a ruptured cruciate ligament in my right knee. Dr Anand was excellent from the first time I met him to my most recent consult where I was signed off He was always transparent with everything, my care and the financial side of things as well He always responded very timely to emails when I was needing reassurance. His secretary was also brilliant. Everyone at Nuffield was amazing, very caring and clear. The porter i had who brought me back to the ward after my surgery snd down to xray was so funny and kept me at ease throughout.

Professor Siôn Glyn-Jones

Orthopaedic Surgeon

I am extremely grateful to have been under the care of Professor Siôn Glyn-Jones. He is exceptionally knowledgeable and supported by a fantastic team. Everything was clearly explained at every stage - from understanding my condition, to the procedure itself, and through recovery. I was nervous, but he was consistently reassuring and made me feel completely at ease. I am, of course, very grateful for the positive outcome of my surgery, and I have no doubt that this is due in large part to his skill and expertise. I would recommend him wholeheartedly.

Nightingale Hospital

Nursing, Nutrition, + 2 more

The therapists and dietitians are very passionate about helping patients and clearly have a genuine desire to help people. The group therapy sessions and the structure of the day was very helpful in helping my recovery. When I first came I was a bit confused about a lot of things and maybe communication in terms of meals and rules etc could be better explained in a more compassionate manner. The other patients and staff are the most wonderful lovely people and I am so grateful to have met them.

Spire Montefiore Hospital

Dermatology, Breast Surgery, + 17 more

All staff, including the receptionist, were very nice and helpful. The hospital waiting areas and the consulting room were very clean and well maintained. There were unlimited free hot drinks and water available for waiting patients. Whilst the hospital does not have a car park, there was plenty of on-street parking available (charges varying up to £6.50 for 4 hours - enforced until 8pm), even on a busy Friday traffic wise after 4pm, when I arrived.

St Joseph’s Hospital

Physiotherapy, Audiology, + 22 more

The staff were friendly and efficient in all respects. I was put at ease prior to my spine operation and at all times I felt I was in good hands. All the staff on my ward throug my stay of 14/15 January couldn't have been more caring. Mr Khurana had already filled me with confidence which has proved to have been well placed as all the referred pain in my legs has gone. My recovery feels to be going really well. Thanks to all.

Miss Anna Bridgens

Orthopaedic Surgeon

We came to see Dr Bridgens after my son broke his arm. We had been told by a different surgeon he may need surgery and not to travel (on a much needed holiday). Dr Bridgens was so reassuring that he did not in fact need surgery and she also helped facilitate things so we could go away. She was wonderful throughout, responsive and we are so grateful that she looked after us. And my son has made a full recovery

Harley Street Specialist Hospital

Orthopaedic Surgery, Cosmetic (Aesthetic) Medicine, + 8 more

I found the number of emails related to the appointments to be unnecessary and extreme. I was asked to complete a pre appointment questionnaire online. I did so and then received 3 further emails and a text message asking me to do the same. I have also received 4 emails asking me to give this feedback. Please look at your system. Filling your clients inboxes with multiple emails is not helpful for anyone.

Dr Milan Anjanappa

Oncologist

I had forgotten that I had an appointment today; however, Dr. Milan called to remind me about it and to conduct the consultation, which was supposed to be face-to-face, via phone. Afterward, I inquired if I could still attend in person, and he graciously permitted me to do so. This demonstrates excellent practice, as many consultants might not have allowed me the same opportunity.

The Forbury Clinic (Berkshire Health Ltd)

Chiropractic, General (Internal) Medicine, + 5 more

Overall I am satisfied with the service but I don't always feel like my consultant is as prepared for the consultation as he should be given how much it costs. I would expect him to have familiarised himself with my notes and previous conversations that we have had about treatment options. I find that I sometimes have to go over the same ground that we have discussed before.

Professor Lee Dvorkin

General Surgeon

The experience was excellent from beginning to end, where Professor Dvorkin was concerned. I very much appreciated his friendly and calm professionalism. He showed great care by involving another specialist for advice to make sure the procedure could go ahead. His calm manner was very reassuring, and the outcome of the operation was excellent.

Dr. Dalvir Singh Bajwa

Dermatologist

I had an excellent experience with Dr. Dalvir, going in for a suspicious mole check I was nervous of the outcome. His manner put me completely at ease, he was professional yet extremely personable and friendly, taking my mind off the procedure while still ensuring I was informed and comfortable with what would be happening.

Mr Jamie Vatish

General Surgeon

My overall experience was more than satisfactory. Mr Vatish has been amazing throughout this very difficult time, polite, professional, respectful and clear on all communication throughout my procedures, surgery and results. Mr Vatish may have just saved my life, and for that I will always be truly grateful, thankyou

Surrey Foot and Ankle Clinic

Orthopaedic Surgery, Orthotics, + 1 more

Prompt,efficient service to book appointment. Short waiting time as offered cancellation appointment. Slight wait for clinic review, but informed of 10 minute delay when we arrived. Only issue I would have is lack of patient parking at Mount Alvernia, and this is a particular issue when struggling with mobility!