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HCA UK at The Shard

General Practice (GP), Obstetrics & Gynaecology

Early January 2024, I was diagnosed with Squamous carcinoma in my neck and I had gone through a radiotherapy / chemotherapy treatment and recovered well by mid 2024. A year and a few months later, I discovered something in my upper left jaw and with biopsy, it’s confirmed to be cancer again. I searched for a Maxillofacial surgeon and several of my friends and doctors recommended Dr. Mustansir Alibhai as one of the best in this area. I went to see him and from day one I saw how he is kind and taking good care of his patients. Within a week, he did all required scans and tests and booked the surgery. The surgery was so complicated because of my previous radiotherapy treatment. The surgery took about 14 hours, almost double the normal time, and Dr. Alibhai along with his team had to deal with several complications during the surgery. He dealt with these complications in a very professional way as I heard from his colleagues after the surgery. I think that Allah gave me a new opportunity in this day to come back to life through the help of Dr. Alibhai. After the surgery, I saw a caring person who was taking care of all the details along with his team. I spent 6 days at intensive care and then another 5 days at a normal room. During this period, Dr. Alibhai and his team took very good care of me. The results of the surgery were superb. The pathology report mentioned the success of the surgery in fully removing the tumor with a very good margin. Therefore, my oncologist along with Dr. Alibhai and the team decided that there is no need for further radiotherapy treatment, given the fact that I already had radiotherapy before. The recovery process is a little long because of the sophisticated surgery in my mouth and my leg. I can’t tell you enough about how careful and kind Dr. Alibhai is in following up with me and managing the recovery process in the best possible way to make sure that I return to my normal situation and normal life in due time. He is a real human before being a doctor and this is what makes the difference. I highly recommend Dr. Alibhai for similar cases and I am quite sure he will do a great job. I wish him all the best in his career and his life.

Kingsbridge Diagnostic and Treatment Centre

Cardiology, Dermatology, + 4 more

The whole process was seamless, from the first phone call to Karen Keenan, she was so professional, friendly and explained the procedure, the cost and paperwork involved. On arrival for my mums consultation the staff were so welcoming, we had come up from the south, my parents tea were offered tea on arrival, the facilities are top class, clean and bright. My mum met with the nurse Eileen she was also so professional and put my mam at ease straight away. Dr. David Armstrong was amazing, he explained everything involved in the procedure and my mum couldn't stop praising him, his calming and professional friendly manor made the experience so easy and she remained so calm going back in for the procedure the following day. We can't thank you enough for a fantastic service and facilities. The HSE should be ashamed of themselves they have let down old age pensioners. These people contributed to the system for years paying their taxes and they are now left on waiting list for over 2 years. I work with elderly people, and I most certainly will be spreading the good word of Kings bridge. Thank you kings bridge diagnostic and treatment centre for your 5 star service.

Mr Samuel Rajaratnam

Orthopaedic Surgeon

I would highly recommend Mr Samuel Rajaratnam. Having had a previous knee done with another surgeon who was also very good but this time the experience was completely different. Mr Rajaratnam has a whole team supporting you during the surgery and post operatively. The pain was very minimal due to the techniques employed during surgery which included a spinal block, a lignocaine block above the knee being replaced, which meant I was able to get off the bed for the first time with no pain at all. Throughout my time in the hospital I was visited daily by the anaesthetist,Barry Phillips, Mr Rajaratnam and his physician. They spent time assessing my pain and mobility and adjusting my medication accordingly. They also have a consultant nurse, Christine Howis who is available when you are at home if you have any problems. Sam also has a team of physiotherapists who see you in your home so you do exercises that are specifically designed to get your knee strong as quickly as possible. I know how important post operative care is post knee replacement and it is amazing that Sam has a team that does just that. It really was an incredibly positive experience.

Fortius Clinic London

Diagnostics & Testing, Hand Therapy, + 14 more

I had my shoulder replacement there and spent 2 nights as well (Thurs and Fri). The nursing staff and health assistants were brilliant and attentive, which I really appreciated. My only complaint is about the food staff/team, and to some degree the food itself. The food is just above ok, clearly institutional, but not with a lot of awareness of how a patient may need to handle or access the food. This may be because most of the overnight patients are there for knee or hip surgery. I don't know. But with a shoulder replacement, I can't cut anything (I tried to order things I could pick up or stab) but things like I could barely get the cling wrap off the plates so I could actually access the food were disappointing. There were times I had to eat with my one good hand, no utensil. At no point did any of the food staff notice or do anything like offer to take the cling film off for me, etc. Very perfunctory and in light of the other care received there, really stood out as lacking.

Eve Clinic

Osteopathy

I had an exceptional experience with Luciane at EVE Clinic. From the moment I walked in, I felt genuinely listened to and supported. Her knowledge is both broad and deeply specialised, particularly in women’s health, and she explains everything with such clarity and warmth that you immediately feel at ease. I had been dealing with intense lower back pain for over 40 days and under medication. After just one session with Luciane, the pain finally stopped — it was the first real relief I had felt in weeks and since then no need to keep taking the meds. Her treatment style is gentle, incredibly attentive, and remarkably effective. It’s truly uncommon to meet a practitioner who brings together skill, empathy, and genuine care so naturally. I’m incredibly grateful to have found her, and I wholeheartedly recommend Luciane and EVE Clinic to anyone looking for thoughtful, specialised support for their body and overall wellbeing.

Dr Craig Rosenbloom

Sport & Exercise Medicine Doctor

I recently saw Dr Craig Rosenbloom regarding ongoing pain in my elbow, which was diagnosed as tennis elbow, and I couldn’t be more impressed with the care and attention I received. From the moment the consultation began, Dr Rosenbloom took the time to listen carefully to my symptoms, explain the possible causes, and walk me through the treatment options in a way that was both clear and reassuring. He demonstrated an exceptional level of expertise and professionalism, yet was very approachable and patient throughout the appointment. What stood out most was how thorough he was — ensuring I understood not only the diagnosis but also the practical steps I could take to aid my recovery. His advice was detailed and easy to follow, and I left feeling confident and well looked after.

Mr Tim Bracewell-Milnes

Fertility Medicine, Obstetrician & Gynaecologist

A heartfelt thank you to Dr. Tim Bracewell-Milnes and the entire team. My partner and I are incredibly grateful for the care and support we've received throughout our fertility journey. From the very beginning, Dr. Tim Bracewell-Milnes has shown exceptional professionalism, empathy, and availability, always taking the time to listen and adapt to our needs with great flexibility (we live in Denmark). Thanks to this attentive and personalized approach, the entire process felt smooth and reassuring — and we’re now thrilled to be expecting a little one at the beginning of next year. This fills us with immense joy and gratitude. We couldn’t have hoped for a better experience, and we wholeheartedly recommend Dr. Tim Bracewell-Milnes to anyone seeking compassionate and expert care.

Mr Gavin Macpherson

Orthopaedic Surgeon

From my first consultation with Mr. Macpherson, I felt completely at ease. He clearly explained all the options available to me and gave me the time I needed to decide what was best for my situation. Throughout the process, he was responsive and approachable, always willing to answer my questions with clear and reassuring explanations. Following my total knee replacement surgery, Mr. Macpherson took the time to visit me several times to check on my progress, which I really appreciated. His professionalism, attention to detail, and genuine care made a real difference to my experience. I’m very grateful for the excellent care I received and would highly recommend him to anyone considering knee surgery.

Avenues

Obstetrics & Gynaecology, Fertility Medicine, + 1 more

Upon looking for a new clinic after previous treatment not working out, we heard an influencer mention Avenues and then looked on their website. We decided to have a chat with them and from the get go had a really personalised experience. I truly felt as though the doctor cares about the science of fertility and helping us achieve a better outcome rather than just pushing us through for more business. All of the staff are really professional but on a personal level and the facilities feel more luxury than clinical. Even if I didn’t have a better outcome with our fertility I would still recommend Avenues based on these reasons. It’s all the little things that really make the difference.

Professor Ruth Whitby

General Practitioner

I have had consistently outstanding consultations with Prof Whitby. Her communication skills are exceptional — she listens attentively, asks insightful questions, and understands my concerns with clarity and empathy. Each session leaves me feeling supported, motivated, and equipped to make meaningful improvements both mentally and physically. Prof Whitby combines professionalism with a genuine human touch, creating an atmosphere of trust and understanding that is rare to find. I always leave our consultations with renewed confidence and a clear sense of direction.

Montrose Health Group

Psychiatry, Psychology, + 1 more

Invaluable experience. Everyone very friendly and helpful. Big creds to newly converted Wednesdayite Nick, really easy to talk to and always up for a laugh, along with being a great cook and a part-time 'Maid' at times :). Charlie and Radek were a breath of fresh air, passionate about what they do and very knowledgable too. Honourable mention to meditation coach Steve for having such a great outlook on life, Chef Paul for his taste in food not football teams, Rob, Vanessa and Jordanna for being so patient and thorough during the ADHD assessment.

Dr. Gaya Nathan

General Practitioner

Dr Nathan is a very pleasant GP, who listens and is thorough and meticulous in her reasoning regarding what is required for my needs. I particularly appreciate that she makes me an integral part of the choices made: she explains and discusses her advice on referrals, and then afterwards she takes the time to answer any questions on the consultants recommendations or terminology in the consultant's report, and further clarify the pros and cons of recommended procedures; she does this patiently and without condescension.

Perfect Balance Clinic - St John's Wood Clinic (Lord's Cricket Ground)

Nutritionist, Orthotics, + 4 more

I've first went to see Stephen 10 years ago, over the years I've seen him for various osteo misalignment issues, plantar fasciitis and more recently kinesiology which I found fascinating and spot on! Stephen really quickly pinpoints the underlying cause and provides you with a solution to it that I know would've taken months had I gone to a doctor. I'm soo impressed I've recently taken my mum to see him and she's now walking straight after only a couple of sessions. Couldn't recommend him highly enough.

Dr Joel Newman

Haematologist

My need for an opinion from a Consultant Haematigist arose at very short notice. Dr Newman responded almost instantly with a remote consultation at a late hour. He very rapidly grasped my clinical situation, proposing a detailed plan covering both short and medium-term issues. He provided a written report to all involved parties the same evening. All round, an exemplary show of professionalism. I look forward to the later stages of Dr Newman's plan for investigating my medical situation.

Dr Sangoh Lee

Radiologist

I have consulted with numerous medical professionals regarding my health concerns. Dr. Lee, however, stands out as one of the most exceptional doctors I have encountered. His compassionate and gentle demeanor, coupled with his precise diagnostic abilities, particularly evident through his use of ultrasound imaging to illustrate my conditions, were highly commendable. The detailed physiotherapy regimen he prescribed has proven effective, and I am already experiencing significant improvement.

RTN Diagnostics

Diagnostics & Testing, Psychiatry, + 1 more

The assessment appointment was a very positive experience. The practitioner was very clear, professional, understanding and empathic. I felt I had time to answer questions and the practitioner checked in regularly to see if I needed to add anything or needed a break. Overall, I felt comfortable to talk to the practitioner and felt they were interested and worked hard to ensure I was clear at all times of what was happening.