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Elite Aesthetics

Cosmetic (Aesthetic) Medicine, Obstetrics & Gynaecology

I recently visited the Clinic for some treatment as I was experiencing vulvodynia and a lot of pain and muscle tightness that impacted my relationships and is very upsetting as I was not sure what the solutions/ treatments could be to help. I did some research and contacted Elite Aesthetics as well as a couple of other clinics to get some advice and treatment options. I was extremely impressed with the information, advice, discretion and kindness shown to be by Shiva when I initially called. Shiva spoke to the Dr and got all the relevant information for me from Dr Elgerta (Elle) Ismaili. I was made to feel at ease and had confidence in the solution that would be offered. I attended my first appointment and consultation and met with Dr Elle, who is extremely compassionate and understanding and made me feel comfortable to share my concerns and what I was experiencing. I had always felt there was something wrong with me and that I was not normal, even though am in my mid 40's it is something I had accepted would not get better and I would always experience extensive pain and tightness that was actually quite unbearing and very sore. Dr Elle explained everything clearly through the consultation and has such a warm and kind nature. I decided to go ahead with the treatment which is botox injections that help relax the muscle tightness, even though I was aware that it may not work or be effective as every individual is different. I returned for a top up after 2 weeks as during that time I was so surprised and positively shocked and happy how the muscles had relaxed and the issues I had experienced for many years had improved rapidly, I really couldn't believe it. It has now been a week since my top up and I have noticed even more improvements and relaxation of the muscles. I wanted to share a detailed overview incase it can help someone else experiencing similar concerns and pain. I am based in London but was happy to travel to the clinic for this treatment as Dr Elle is an experienced gynaecologists and the best person to offer this treatment as it is very specialised and you need to ensure you are in the best hands. I really cant recommend Dr Elle enough and if I ever needed further treatment or other treatments I would definitely go and see her. Also, the team at Elite are exceptional from everyone I met with Shiva, Sarah and Casey. They are all so friendly and welcoming and make you feel at ease even if you are discussing a sensitive topic or concern. Thank you so much to you all, it really has been life changing - and I never thought that would be possible for me. I have so much gratitude for you all x

Kingsbridge North West Hospital

Anaesthetics, Vascular Surgery, + 32 more

The hospital was very clean, staff were very friendly and helpful. The procedure staff were particularly nice and professional. I was very happy with the procedure and the level of professionalism and also good bedside manner. One/two areas which could be improved if you are interested : 1. Pre-procedure information suggested an overall time from entry to release of approx 2hrs. With a 6pm admission time, I assumed I could arrange a collection for 8.30pm with some time to spare. However, on arrival, after approx 1hr 15mins it became apparent that the admission time of 6pm was a general time for 3 patients to be admitted and seen that evening between 6-9pm. I happened to be patient no.2, so was seen around 7.30 and released around 9, meaning I could not use the lift arranged (my wife &kids were ok til then, but not after). This then presented me with a choice of either taxi home or to ask someone at short notice to come and collect me. Had I known the range of procedure/release times in advance, I would have arranged a different, more appropriate, lift from the start. This leads to point no.2 2. I was not made aware of the choice on whether to have sedative or not. The literature states "you will be given a sedative" not that you have a choice. After the delay above, this then created a difficulty whereby if I took the sedative, I could not legally be released to an unknown taxi driver and would have to arrange another lift at short notice or not take the sedative. I opted to not take the sedative. Had I known this option was there, I could have driven myself to and from the appointment. It also would have saved my wife and kids spending time in the car on a busy evening. In connection with this, during the appointment, it sounded like release/recovery after the sedative was likely to be several hours, so release before 10-11pm was unlikely from the start and it was always probably going to be later if I took the sedative. Please don't take the above as criticism, just highlighting that making the choice on sedative clear would have allowed me to more easily plan both my transport. Also providing a bit more detail on the admission/procedure time range and release time range would have allowed me to more easily arrange appropriate transport. Basically, more information would have made things a bit easier is all

Mr Aruna Munasinghe

General Surgeon

I was very impressed with Mr Munasinghe. He took the time to explain everything to myself and my wife about the procedure and go through the various options. At no time did I feel under pressure to make a decision and I was told to have a think about everything before deciding. We decided to go ahead and it’s definitely made a huge difference to my life. Mr Munasinghe did a fantastic job and put my mind at rest too, as this was the first major surgery I have had. I followed his advice regarding the diet beforehand and also his advice for aftercare and am pleased to say the surgery went very well. I would have no problem recommending Mr Munasinghe as he has been extremely kind and professional throughout and did an outstanding job. My wife and I are both very grateful to him and cannot recommend him enough. Also I must mention his Secretary Ana who has also been extremely helpful and supportive throughout. A big thank you to you both from my wife and I for making such a difference to my life.

Dr James Rakshi

Neurologist

After suffering a neurological event which was initially feared to be a potential stroke and being released prematurely by an NHS hospital, we managed to book an appointment with Dr. Rakshi the next morning. Dr. Rakshi immediately started asking all the right questions in a personable and calm but highly efficient, sharp way. He provided very clear explanations and observations around my symptoms and the potential causes, and immediately referred us for a same-day MRI and some additional tests. Followed up within less than a week with a follow up appointment which he helped me book personally by slotting me in between other appointments even though the hospital stated his calendar was full. Overall he was fantastic at helping us understand the situation, putting our mind at ease, and understanding next steps. I highly recommend him.

Mr Shahid Farid

General Surgeon

Mr.Farid offered exceptional care from my first consultation where I felt heard and seen as he explained my medical condition and necessary treatment and procedure. I was extremely grateful for his time, patience, kindness and understanding. The procedure and care itself was faultless, his expertise reassuring and my recovery was smooth. I now feel better than I have for many months. As someone who has unfortunately had a number of hospital procedures, I was extremely grateful to have Mr.Farid as my surgeon. His personable manner and expertise made this a reassuring, straightforward and favourable experience. Thank you so very much Mr.Farid.

The Horder Centre

Orthopaedic Surgery, Physiotherapy

My overall experience was excellent. However when I got home I found I wasn't completely sure/ had forgotten exactly when and how to take all the medicines I was given and when to stop e.g. how slowly to reduce the codeine when I didn't need it any more. Clearly printed instructions to take home would have been reassuring straight away and later. I know I could have rung the Horder Centre any time for advice but at 82 years old my hearing is less than perfect and I worry I shall not remember everything I hear afterwards. The Horder hip replacement book is excellent and is still a constant source of referral and encouragement.

London Blood Tests

Clinical Genetics, Diagnostics & Testing, + 7 more

Outstanding Service and Kind Support I would like to sincerely thank the team at London Blood Tests for their kindness and professionalism. From the very beginning, they were extremely helpful in arranging the appointment, responding promptly to my questions, and making the whole process smooth and reassuring. Their communication was clear, respectful, and genuinely supportive, which made a big difference for us. It is rare to find a service that combines efficiency with such a warm and caring approach. I am truly grateful for their help and highly recommend them for their excellent service and human touch.

Willow Health

General Practice (GP), Holistic Therapy, + 2 more

I had a wonderful experience with Willow Health and Dr Colquhoun. I was confused about my treatment options and desperate for relief from my menopause symptoms, but from the very start, I was met with respect and empathy. It’s such a safe space where women can openly discuss every part of their menopause journey. I’ve now started HRT, and after just two weeks, I’m already feeling the benefits of having a treatment plan tailored to me. I’ve recommended this practice to so many women, and I’m confident anyone struggling to find the right support will find the help they need here. Thank you.

Mr Robert H Taylor

Ophthalmologist

Very thorough exam and picked up an unexpected problem in one eye. He's able to refer me to the right person to deal with that. I have a lot of trust in Mr Taylor. He explains what he's going to do and why and is patient I'm answering all my questions. This is the third operation on my eye. I know why neither worked as well as both he and I would have liked. I am confident that he will use what he has learned from these two experiences to my advantage and have high hopes of a good outcome

Nightingale Hospital

Nursing, Nutrition, + 2 more

The team on the OCD ward incredibly kind caring and compassionate. It's like being part of a family, including the other 5 patients here. Although, it was challenging at times, I've learnt so much about my condition and I now realise that my beliefs does not necessarily mean it's true. If you're suffering with OCD and feel like you're alone or you have nowhere else to turn to, I highly recommend the Nightingale's 28 day inpatient stay.

The Coriel Clinic

Dermatology, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 7 more

After my original consultation with a orthopaedic surgeon at a physiotherapy clinic in Doncaster, he wanted to put me on his list. He said I could have a new knee and be fit for Christmas. I said. I want Mr Haslam to operate on my right knee..I trust him. I haven't had any issues with my left knee. He operated on my friends Son's torn ligamentes. He'll br back playing Rugby again soon. Mr Paul Haslam is a genius

One Hatfield Hospital

Audiology, Cardiology, + 21 more

Very good. Friendly staff. Very clean and pleasant hospital. Health screening tests were done efficiently. GP decided to refer one issue to a specialist which was reassuring that it is receiving proper attention. Only minor irritant was that I was asked 3 times if I was insured or self pay. As I had pre-paid my health screening I would have expected that to be on my records.

Mr Sulaiman Alazzawi

Orthopaedic Surgeon

I highly recommend Mr Alazzawi. His manner is clear,, helpful and reassuring. I had a very bad hip, indeed, and, the new hip healed quickly and is strong and painless. As someone who suffers from osteoarthritis, all over, I know that fixing one joint won't fix everything but it has made a huge difference and I now feel fine about having the other hip done.

Very friendly approachable and professional doctor - she made me feel at ease and listened to my concerns and worked out a treatment plan. I will definitely come back if I need to as it is so nice to feel that you can actually see a GP when you need to without long waits or sitting on a triage list at the NHS surgery.

Mr Omar Mulla

ENT Surgeon

Comprehensive information given regarding risks and made aware of what was going to happen. Minimal face to face other than consultation and meet prior surgery and quick post op check, but realistically this is all that was needed as communication within those times was more than sufficient.

Mr Simon Radley

General Surgeon

Mr Radley is welcoming, confident, and thorough. He took the time to listen, explained everything clearly, and made me feel comfortable throughout the initial consultation and also procedure. I felt well cared for and would definitely recommend Mr Radley