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Duality Healthcare NI

Audiology, Diagnostics & Testing, + 5 more

I booked and paid for a private online consultation with Dr Vinesan Naidoo regarding persistent hyperprolactinaemia confirmed on blood tests (monomeric prolactin approx. 590 mIU/L; total prolactin approx. 704 mIU/L) with ongoing symptoms including low libido, low energy, anxiety, poor sleep and mood issues. This appointment was extremely disappointing. From the start, I was interrupted repeatedly and not allowed to explain my symptoms properly. The doctor quickly dismissed the issue as “physiological” and “not a medical concern” despite clearly abnormal blood results and clear symptoms affecting my quality of life. What I found most frustrating is that he seemed to assume he knew better than I do about what I’m experiencing, essentially implying that raised prolactin at these levels cannot cause symptoms — even though it is well known that prolactin elevation can affect libido, mood, energy and sexual function in men. There was no structured assessment and no clear plan. The consultation did not cover: possible causes of raised prolactin repeat testing plan (fasting, stress-controlled, early morning) medication/supplement review endocrine referral pathway whether pituitary imaging should be considered if prolactin remains elevated As a patient paying privately, I expected a professional, thorough medical discussion. Instead, I felt dismissed and rushed, and left with no help, no reassurance, and no next steps. I cannot recommend this doctor based on my experience. I paid for a medical consultation, but what I received was an opinion with no investigation, no plan and no clinical value.

Mentis Clinic

Psychiatry, Psychology

I had a consultant review with Dr Shaikh for the re-initiation and titration of medication for a pre-existing ADHD diagnosis. I chose Mentis Clinic as it was the most affordable option I found during my research, particularly considering that their service includes consultant review, medication titration appointments, prescriptions, and a shared care agreement. My previous notes were reviewed promptly, and I was offered an initial consultant appointment within a week, followed by a titration appointment the following week. Dr Shaikh was very attentive and took the time to understand my circumstances and reasons for seeking re-initiation and titration of medication. There was no waiting list, which meant I was seen extremely quickly. The pharmacy also handled my prescription efficiently, with medication delivered in a timely manner. After the initial consultant review, I received my clinic letter very quickly and was given the opportunity to request amendments, which were dealt with promptly. I was provided with comprehensive information about medication options and was also given a letter of support for education and employment without even having to request one, which was something I genuinely needed. I am extremely satisfied with the service I have received from Mentis Clinic and would highly recommend them to anyone seeking assessment or ongoing care for ADHD.

Daleswood Health

Cosmetic (Aesthetic) Medicine, General Practice (GP)

Daleswood Health is like a breath of fresh air in the midst of health services in the UK. My GP tries to the best they can but frankly they just cannot be flexible and I'd spend visits trying to to fit in their calendar, leaving me waiting for a rushed 10 minute appointment only to then refer me somewhere else. Something had to change. I'm lucky enough that I can spend a little to get a great service and Daleswood Health really deliver exceptional service. My recent visit was for a mole removal. In and out within 50 minutes and the mole had been removed, fantastic service from Dr Oliver Denton and also not forgetting Mary on reception. So glad I've found them. Definitely my go to for health services and fully recommended from me.

Infiniti Healthcare

Cosmetic (Aesthetic) Medicine, Obstetrics & Gynaecology

The arrangements for my appointment were clear and I was able to park easily. The waiting area was clean and comfortable and staff at every level were kind, helpful and polite. Mr. Bahl has helped me so much to overcome a problem which was severely impacting upon my life and reducing my confidence for social contact. He has been very clear about all issues and risks so that, when I underwent surgery, I was clear about what outcome I might experience. The plan for going forward is clear and, at every turn, I have received information which has helped me to feel a full participant in my treatment plan. Words cannot express my gratitude for the outcome.

Cleveland Clinic London

Anaesthetics, Cardiology, + 10 more

From the moment I was admitted to being discharged, the whole experience was exemplary! All of the staff from the receptionists to the doctors, nurses, auxiliary assistants, catering staff, cleaners, porters and obviously the surgeon (Sam Rajaratanam) and anaesthetist (Barry Phillips) were all amazing. The care was absolutely 1st class. Not only was everyone extremely diligent and professional, they were all personable, friendly and charming. Whilst undergoing major surgery, I felt thoroughly looked after and in safe hands from a great team. I really can't thank everyone enough and recommend this fantastic facility more highly. Top Class!!!

Dr Divyesh Sharma

Cardiologist

I have been under the care of Dr. Sharma for several months and in that time I have undergone a number of procedures. I have been greatly impressed by Dr Sharma’s attention and helpful advice. He instilled confidence in me enabling me to feel reassured about the way forward. I could not have been more impressed. He will be looking after my heart health in the future explaining in detail what options are ‘on the table’ Dr. Sharma takes time to listen and offer sound advice. I could not praise him highly enough. He certainly upholds the values and principles of the health service.

Spencer Private Hospital Ashford

Audiology, Cardiology, + 11 more

Experience OK but to have to travel 80 mile round trip with 24 hrs notice was stressful, for the pre-accessment which I had to ask for, as not arranged. If I had been told on the information letter that if I was taking antibiotics I would need to have 4 weeks clear before I could have my procedure, this would have prevented me from excepting the procedure date I had been given. Therefore would have given the date to someone else. I had two weeks notice of my procedure which is OK if all information had been given to me. Find the administration side lacking. Lovely staff. .

Professor Stephen Christopher Radley

Obstetrician & Gynaecologist

I could understand what the Professor was saying and I think he could understand me. This has not always in the case at Chesterfield hospital. I felt comfortable in his presence which meant that I could explain my concerns easily and I felt he listened. Only after a short time I felt I could trust him. I was very surprised to learn that he did not consider me to have a prolapse. I only wish Professor Radley could have identified the specific reason for me having all these UTIs. I am very grateful to Professor Radley for seeing me.

Dr Animesh Singh

Rheumatologist

I had an excellent experience with Dr. Singh. I had one initial consultation and one follow-up visit, and both were very positive. The waiting time was less than three minutes on both occasions. Dr. Singh took the time to ask detailed questions about my medical history, arranged thorough investigations, and explained everything very clearly. I was also informed in detail about the prognosis and the plan for future follow-ups. I felt well cared for and reassured throughout the process.

Mr Bhaskar Thakur

Neurosurgeon

Mr Thakur is very thorough with explaining the medical situation and potential plans for support. He is very inclusive of patients wishes when it comes to medication and offers alternatives that can be sought. He offers reassurance on a manageable timescale and continues to offer support throughout if progress does not meet expected outcomes. I personally feel much trust with his knowledge and ability to treat my condition and am very grateful for his continued support.

Mr James Young

Ophthalmologist

Experience was really good took me by surprise from parking to service. Love the tea and coffee service along with reading articles. Although this didn’t affect me , it would be great to give pre appointment advice e.g stop using contact lenses 2 weeks before ect. I received a day before. And what to expect at the appointment eg taking blood pressure. I would still rate the service very highly. Good advice given by James. Thank You

Mr Yuvraj Agrawal

Orthopaedic Surgeon

Mr. Agrawal was professional and also open and friendly. He gave information in simple and clear terms and was open to discussion about my particular needs around my treatment. I had both hips replaced and recovered very well from both surgeries; my scars have healed very well. I would definitely ask for Mr. Agrawal again if I had any other orthopaedic issues, and I cannot recommend him highly enough.

Cleveland Clinic Moorgate Outpatient Centre

Cardiology, Dermatology, + 8 more

Overall the experience was very good. There was some confusion in trying to ensure all my records had been received by the Clinic in advance of the consultation. This required a number of back and forth emails between myself, my Cardiologist in Wales and Papdakis's secretary. Cardiologist insisted everything had been sent, Secretary said it had not all been received. But we got there in the end.

Dr Shilpa Davé Private GP Surgery - Teddington

General Practice (GP)

I managed to get an appointment straight away. The online system was very straightforward and the doctor I saw, Dr Jennifer Lamond was just lovely, very professional and gave me clear plan of action to deal with my symptoms. I required an Xray and within 1 hour of getting home the hospital had telephoned me to book me in. All very efficient.

Ms Erin Lahay

Physiotherapist

I came to Pure Sports Medicine with knee pain from running. I saw Erin who identified the issue and recommended a course of exercises and to see the podiatrist. Collectively this really improved my knee and I’ve been able to run further without pain. It was always a pleasure to see Erin and she kept me motivated and doing the exercises.

Dr Tristan Ramcharan

Cardiologist, Paediatrician

Dr Ramcharan is an exceptionally kind, warm and knowledgeable sports cardiologist. Being a medical professional myself, I have been thoroughly impressed with his approach to supporting the entire family and his child centred approach. My son instantly warmed to him and we are so grateful for his continued care and compassion.