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Newmedica Newcastle

Ophthalmology

I was referred to Newmedica Newcastle for eye cataract surgery by my optician. I had my first eye surgery done in September, and my second eye done in December. I received excellent service from all the Newmedica colleagues whenever I visited; for my pre-surgery consultation, the surgeries themselves, and the post-surgery visits. Those working on the reception were friendly and made me feel welcome. The waiting area was clean and tidy, with hot drinks available. The colleagues who did the testing, pre-surgery administration, and post-surgery follow up checks were all very knowledgeable. They took me through the surgery preparations, explaining the process as they went, putting me at ease and answering any questions. After surgery they made sure I was aware of what I needed to do over the following three weeks to ensure my eyes healed completely. The surgical team were very proficient, and I felt I was in safe hands. The procedure was explained at every step, putting me at ease. The consultant for my first procedure was Nicholas Wride. The procedure itself took just under 3 minutes, which I had not expected, as internet searches indicated it would take anywhere from 15 to 30 minutes. I was so impressed and, as I was told I could have the same consultant for the cataract removal procedure on my second eye, I didn’t hesitate to ask for Nicholas Wride again. My second procedure was equally as expertly performed, and this time took 3 minutes 20 seconds. There was no pain during the procedures and only very slight discomfort straight afterwards. Other than the pain relief eye drops that were put in for the surgical procedure, I didn’t need to take any painkillers at all. The hardest part for me was remembering to use the post-surgery eye drops the clinic provided, as my eyes felt that good. Three weeks after surgery, I attended the clinic for post-surgery follow up checks. I was signed off from the clinic after the follow up check on my second eye. My vision is now excellent, and I only need to use reading glasses for small print. Before the surgery I wore varifocal lens glasses at all times. I wasn’t expecting the improvements in my sight to be quite so good, so I’m pleased I took up the opportunity to have my cataracts removed and really pleased that it was Newmedica Newcastle who did the procedures and looked after me and my sight so well. Thank you Newmedica!

St Joseph’s Hospital

Physiotherapy, Audiology, + 22 more

I came into St Joseph’s on the 10th of January for a Abdominoplasty procedure, from entering the hospital and being greeted professionally by the reception, to the assistant who came down to reception to collect me and show me your my room, went smoothly and l would say, the highest stand l have had at a private hospital. The ward staff attended to me immediately, carried out their pre-op checks, were very informative in terms of time of the procedure etc, l couldn’t have been made more comfortable and cared for. The cleanliness and room was outstanding, l have had a number of stays at private hospitals over a period of 15 years and St Joseph’s is the leader from all parts of the service provided, your hospital should be used to show others how to set the highest standards, which you certainly excel at. Mr Wilson was outstanding too, from our initial consultation to the surgery and aftercare. I recurved a call from St Joseph’s on the 3 day after being discharged to check on my progress, which l wasn’t expecting but very much appreciated it. I have received the highest of care and everyone l met was amazing. Thank you for everything you did for me.

HCA Healthcare UK The Princess Grace Hospital

Breast Surgery, Urology, + 8 more

My experience with Quen was exemplary - at the time of first meeting him, my humerus had been fractured for 2-weeks & I was in pain, so he very speedily made himself available for a call to discuss the procedure, and once this had been done, booked me in for surgery the following week. On the morning of the procedure, he once again came to see me to discuss the procedure and let me ask any questions I had, which really reassured me. He then came to see me the morning post the op too, to discuss next steps. Ever since the operation, my arm has steadily been on the mend and this is no doubt down to the great care that Quen & the team have showed throughout. I've also seen Quen for two follow-up X-Rays where he has discussed the progress with me, and with this, I've been able to become more competent & confident in carrying out my day-to-day. I couldn't recommend Quen enough - not only has he been brilliant throughout but he's also a thoroughly lovely man.

Ms Jihène El Kafsi

General Surgeon

Ms El Kafsi treated me for Achalasia in 2023 and has remained in contact ever since to monitor my symptoms. Not being able to swallow & keep food down is a stressful experience especially when it's been going on for a while. Jihène put me at ease from the very first moment I met her, she explained what was happening to my body in a way that allowed me to adjust my diet and the way I ate which made an immediate difference to my symptoms. She explained the process of confirming my diagnosis, even taking the time to be present during the Manometry test. Life since the Hellers Myotomy surgery, performed by Jihène has been like night & day; there will always be occasional issues, that's just the nature of Achalasia, but 99.9% of my problems are gone and I could never thank her enough for that. Never once did I feel like I was just another patient, Jihène truly cares and I know if my symptoms flare up again, she'll be there to help.

TCM Healthcare Fertility Clinic

Diagnostics & Testing, Fertility Medicine, + 1 more

We decided to visit them after reading their positive reviews and wanted to give it a try. After reviewing my test results, they recommended a three-month course of treatment. The instructions and cooking process were clear and easy to follow. After completing the three months of treatment, I went for another test and was delighted to learn that my FSH levels had gone down, which felt unbelievable and made us extremely happy. That said, I would have liked to learn more about my TCM diagnosis and what it meant, as this was not really explained to me. This was a bit disappointing, as I was genuinely interested—especially considering the cost of the consultations. Communication and transparency could have been better in this regard. However, Professor Au did call us to reassure us whenever he felt it was needed, which we appreciated. I would recommend them to anyone who is struggling with fertility and looking for support.

Mr Thomas White

Orthopaedic Surgeon

I had three recent hip operations with Mr Thomas White. I was awake under spinal anaesthetic and felt completely safe from the start, as it was clear he was very much in control in the operating theatre. His calm confidence and steady manner put me at ease, especially as I was dealing with a huge personal loss and felt very vulnerable. I am now pain free after suffering from severe debilitating osteoarthritis for many years. He is a brilliant surgeon and I would not hesitate to see him again. I would also wholeheartedly recommend him to my family and friends if the need arises. I will always be grateful for his dedication and everything he has done for me. He has changed my life.

Miss Sascha Dua

General Surgeon

Miss Sascha Dua is a great professional—respectful, knowledgeable, and caring. I was very scared to be in a breast cancer unit for the very first time, but she was wonderful at breaking the ice and making me feel comfortable. She was attentive and taught me how to properly perform self-examinations, which made me realise I had always been doing them incorrectly. Her team is also amazing and very caring. They sent me letters in advance introducing the team and explaining in detail how the process works, which was incredibly helpful. My husband and I were very happy with the whole process. I truly wish all doctors’ appointments were this supportive.

Nuffield Health Taunton Hospital

Breast Surgery, Cardiology, + 16 more

This was my second cataract operation on my left eye having had a very successful cataract removal and lenses replacement on my right eye performed by Mr Sian a couple of months earlier at Musgrove Park. Mr Sian’s skills , patience and care are exemplary. The outcome hss exceeded all my expectations. For information I initially saw Mr Sian at the Nuffield and had my resulting procedures at Musgrove Park due to the complexity of both eyes. My comments apply mainly to Musgrove although are also applicable to treatment received by Mr Sian at the Nuffield Taunton.

Professor Francisco Leyva-Leon

Cardiologist

The Professor has been excellent each time I have met him with exactly the right level of professionalism in a very client focused manner. He just incredibly knowledgeable about all thing cardiology and given me excellent advice and guidance using the most up to date CT and MRI scanners to understand the issues involved. He explained, using the screens, the issues involved in a very user friendly fashion for the laymen/patient to understand. I had total confidence in his advice and very pleased my Doctor referred me to him. Thank you Professor Leyva-Leon

The Forbes Clinic

Pain Management, Allergy Medicine, + 4 more

I had an online meeting with Gayle which was really helpful, much more relaxed than expected whilst including an in-depth exploration of my test results, health issues, and their timeline and effects on my life. Gayle is polite, respectful, understanding, and easy to talk to, as well as thorough and interested to understand and create a full picture. She’s very knowledgeable in a range of areas and made various links between results and possible causes. I look forward to continuing my health improvement with her support.

Professor Nikhil Vasdev

Urologist

I had surgery under the Professor Vasdev recently and had an exceptionally positive experience. He discussed in depth about all the options including the possible risks. On the of the procedure he came to see me to make sure that I had understood what was involved and any concerns. After the surgery and the following days during my stay in the hospital her visited until I was discharged. I would like to thank Professor Nikhil Vasdev for his expertise and exceptional care for my full recovery.

GenesisCare Surrey

Oncology

All the staff at GenesisCare Guildford could not have made me feel more welcome and at ease with the treatment I was due to receive. Each staff member is professional and ensured I was fully comfortable with what was about to start. I would highly recommend GenesisCare Guildford as they have exceeded all expectations of what I thought was going to be very traumatic and upsetting experience. I can’t thank them enough and will be forever grateful for all they have done

The Leeds Skin Clinic

Cosmetic (Aesthetic) Medicine

I was seen by Nurse Emma and I honestly had the best experience I could have ever asked for, she was patient, kind and explained everything clearly to me, after such a negative experience previously with my GP I was very nervous and scared to have my implant out, I spoke to Emma about this and she took everything very slow, constantly asking me if I was ok, everything about my visit with Emma was perfect, she is amazing and I would recommend her to everyone!

Dr. Dobrina Hull

Rheumatologist

I had a really good first consultation with Dr Dobrina Hull. I felt that she was well prepared and had reviewed my scan. She asked questions and listened carefully to my answers to build a picture of the various issues I’ve experienced and see whether they’re linked. She was really clear about the next steps and reasons for the tests and interventions. I was left hopeful that these would help relieve my symptoms and find out what is causing the inflammation.

Mr Ahmed Elshaer

General Surgeon

Apart from waiting half an hour i like going there as it is clean , quiet and well organised. The staff are really helpful and friendly. Mr Elshaer comes across as very polite and professional. I felt very comfortable with him and he did a great job of my hernia operation.

Mr Chun Hong Tang

Orthopaedic Surgeon

Mr Tang has such a friendly and gentle manner. He surgically repaired my 3yo sons left elbow under anesthesia inserting wires. He has a very calm, playful and patient follow at each follow up appointment. And we are nearly back to 100%