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Practice Plus Group Hospital, Shepton Mallet

Ear Nose & Throat Surgery (ENT/Otolaryngology), General Surgery, + 5 more

Admin efficiency Things didn't get off to a great start when there seemed to be an issue regarding what my insurance would cover, even though I had received two confirmations from the insurer over the phone and one confirmation by email. I felt a bit like a criminal and that I was lying about the treatment being covered. In the end, the insurer had to phone Practice Plus direct to sort it out, because no-one would believe that I was telling the truth. I've never come across this problem before at the Spire or the Nuffield. Usually the admin trail works very smoothly. Cleanliness The carpet in the waiting area is dirty and is covered in tea/coffee stains. There were pubic hairs on the toilet seat in one of the toilets by the waiting area. Not great at all. Waiting Time I am a private patient and I usually use the Spire in Bristol or the Nuffield, which run to time. My appointment for an injection was 30minutes late. Unacceptable. Staff To be fair, some of the staff are lovely. But some of the staff are downright rude. When I went to speak to one of the receptionists after waiting for my appointment for over 20minutes, I simply asked to check that I was on the system. The answer "yes". Oh I said, it's just that I haven't been called yet. Is there a delay? The answer "yes" - and a roll of the eyes to say "yes and your problem with that is??" I have to have another appointment at some point, so let's hope that my next experience is better.

Freedom Vision - Chelmsford

Ophthalmology

I had cataract surgery on both eyes on 4th December 2025 and l was discharged today, 12th January 2026. I'm so pleased to say l don't need to wear glasses or contact lenses any more. From start to finish, my experience at Freedom Vision Chelmsford was exceptionally good - and my end result is superb vision. - more than l could ever have hoped for. Colours are radiant and bright, and probably the biggest bonus for me is feeling so much more confident driving at night. After undergoing rigorous tests and scans , the actual procedure is very quick and painless. All the staff, without question were delightfully kind people and I'd like to thank them all individually, if only l knew their names. But in particular, l'd like to thank Nicola who guided me patiently and expertly throughout the whole procedure, and a massive thank you to Mr Hove , my surgeon, for being such a genius. If you are contemplating cataract surgery, l urge you to go for it - don't be scared - you won't regret it!

Lokman Hekim Health Group

Anaesthetics, Audiology, + 50 more

Merhabalar. Yaklaşık 10 aydır Ankara Lokman Hekim Hastanesi Sincan şubesinden kanser tedavisi alıyorum. Bu süreç boyunca hastanede aldığım tüm sağlık hizmetlerinden çok memnunum. Başta tedavimi yürüten değerli doktorlarım olmak üzere, tüm hastane ekibi her zaman güler yüz ve profesyonel yaklaşım sergiledi. Özellikle değerli doktorlarım Rafet Özay, Yusuf Açıkgöz, Onur hoca, hemşire ablalarım Fatma abla, Sümeyye abla , Merve abla, Ayçe abla, Seda abla , Elif abla, Fethiye abla ve tüm ekip için, tercümanımız Aytolkun ablaya emeklerinden dolayı teşekkür ederim. Tedavi sürecim boyunca hem tıbbi hem insani anlamda kendimi güvende hissettim. Ankara Lokman Hekim Hastanesini gönül rahatlığı ile herkese tavsiye ederim.

Dr. Gurleen Bhatia

Psychiatrist

Dr Bhatiais an exceptional psychiatrist. She truly goes above and beyond for her patience. From the very first appointment she made me feel comfortable and understood. Herapproach is compassionate professional and highly personalised ensuring that every treatment plan is tailored to my needs. She listens attentively explains options clearly and provides unwavering support throughout the process. Thanks to her guidance I have experienced significant improvements in my mental health and overall well-being. I wholeheartedly reco mmend Dr Bhatiato anyone seeking expert empathetic psychiatric care.

Mr Arun Khajuria

Orthopaedic Surgeon

My recent visit was for a post operative 6 week check after total hip replacement. Mr Khajuria checked movement and stability of my new hip in detail, then sent me for an X-ray, after asking how the past few weeks had gone. Once the X-ray was back, Mr Khajuria gave me more detailed advice on how to strengthen and improve my mobility. The whole experience was extremely positive, especially as I felt listened to.

The Lindo Wing at St Mary’s Hospital

Respiratory Medicine, Dermatology, + 21 more

I was seen in the endoscopy unit not in the private wing. The receptionist had disappeared for nearly 20 mins and I waited along with 3 other NHS patients one of whom was very elderly. Clinical care was good and as expected. Recovery nurse was not welcoming either and didn’t even offer anything for patients who had nothing for 24 hours plus.

London PMS & Menopause Clinic

General Practice (GP), Obstetrics & Gynaecology

Mr Savvas is an exceptional doctor. He asks lots of questions and is very thoughtful, helpful and caring. He always has clear answers and explanations. As I am self-paying, he bears costs in mind whenever recommending a procedure or test. I trust him implicitly. The staff at the clinic are also extremely friendly and kind.

New Forest Psychiatry

Psychiatry

Dr Gordon always explains everything and his reasons behind why he is suggesting things. He always puts his patients at the forefront and checks that they are happy with everything. He offers evening phone calls and offers private prescriptions until you can arrange things with the GP. Highly recommend.

Mr Zacharia Silk

Orthopaedic Surgeon

We had an x-ray and the doctor stopped the issue right away. He performed an examination which confirmed his suspicion and proceeded to clearly explain the corrective options available to us. As a paediatric doctor, it was to see him speak directly and respectfully to our child.

Nuffield Health Warwickshire Hospital

Cardiology, Chemical Pathology, + 9 more

Plenty of spaces in the carpark. Paying for parking was easy once I’d downloaded the app. Was worried about finding where I had to go in the hospital, but a member of staff who was carrying out lift maintenance at the time, kindly guided me in the right direction.

Mr Alex Nicholls

Orthopaedic Surgeon

Mr Nicholls has been superb. He explained everything to me in advance, was very professional and courteous both at the initial consultation, during the procedure itself and in the follow up consultation. I have been very impressed and am very grateful.

Mr Ali Abdelwahab

Orthopaedic Surgeon

Mr Ali Abdelwahab was very professional, friendly and welcoming and made me feel very comfortable. He explained to me what the lump on my hand was and that he could remove it during a 15 minute operation under local anasthetic.

Mr Amr Farag

Obstetrician & Gynaecologist

I had a review after my laparoscopy surgery to diagnose endometriosis. Mr Farag explained all the surgery and put my mind at ease in regards to fertility concerns

Mrs Suzanne Liebersbach

Cosmetic Doctor, Nurse

I have been a regular with Suzanne for the past 3 years, I wouldn’t trust anyone else with my Anti Wrinkle treatment and fillers. She is amazing.

Mr James Neffendorf

Ophthalmologist

Really good experience, a very knowledgeable and professional doctor that ensured my eye injury is not serious as I expected.

Nuffield Health Glasgow Hospital

General Practice (GP), General Surgery, + 6 more

Definitely worth going along to Nulfield Hospital. Staff very friendly and expert advice for a better wellbeing