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John Flynn Opticians

Optometry

I recently visited John Flynn Opticians for my 2-yearly eye exam. Dr Janjua is always incredibly thorough in the eye exam, explaining each step and answering all my questions with patience. He takes the time to discuss my prescription in detail and also the variety of lens options available such as anti-fatigue, blue light reduction and anti-glare. I work in the computing industry and having the right eyewear makes the difference between a good day and one where you’re severely tired at the end of it. Dr Janjua’s expertise and attention to detail makes sure you’re confident it will be a good day. Dr Janjua is also supported by an amazing team. Everybody is welcoming and professional, making the entire process seamless and comfortable. I only needed new lenses this time which will be fixed to my existing frames, but when new frames have been required they’ve helped me choose the perfect frames that not only suit my style, but also feel comfortable. What really stands out is the personalised care and attention I received. Dr Janjua and the team genuinely care about your eye health and it shows. I highly recommend Dr Janjua and the team to anyone in need of eye care.

Online Psychiatry

Child & Adolescent Psychiatry, Psychiatry, + 1 more

Good evening, Today I received the official confirmation that I have passed my viva, and as I promised, I wanted to share this happiness with you. I am writing with overwhelming joy, remembering your support and the help that I will never forget. Thank you, Doctor, from the bottom of my heart—you truly saved my life. Before contacting you, I felt I had nothing, yet in less than a year I was able to complete my thesis. It is something I could hardly believe. Thank you again for the kindness you have shown in helping someone like me. I am currently arranging my trip to Saudi Arabia next week on Wednesday, and I will return for graduation next summer. I would like to ask whether you recommend that I continue the medication. If so, my current prescription lasts month, I may need to request more, as I found that only the first medication I used is available in Saudi Arabia.

Dr Matthew Balerdi

Cardiologist

This is my first consultation at Rookery Healthcare and I cannot thank Doctor Balerdi enough. Having been 6 months feeling extremely unwell and getting nowhere with the NHS, I contacted Rookery Health and with just one consultation I feel safe that I will be receiving the service which will hopefully put me back to good health. The office is in a good location plenty of parking and the venue is a modern business centre. The office is comfortable and Dr Balerdi and his secretary were very welcoming and put me at ease. I feel the information that was given to me was constructive and I am confident that this will be the way forward. I have since sent communication to Doctor Bederdi and it was answered immediately no long wait for Drs appointments such as our local surgery. The service is excellent and I can highly recommend Rookery Health Care.

Mr Marwan Ghabra

Ophthalmologist

I had wanted laser eye surgery for many years, but was too anxious to go ahead with it despite knowing it would be positively life changing. Then, my partner who had a very complex prescription got LASIK with Dr Ghabra, and it went incredibly well. Two years later I finally decide to go ahead with mine - I had the choice between lasik and trans prk, so I went ahead with trans prk and the whole process went very smoothly and quickly. My anxieties were put at ease by Dr Ghabra and Hakam Ghabra - I knew I was in safe hands. Furthermore, during the recovery I had the team on the other side of the phone answering any questions or worries I had the entire time which was even more reassuring. This is a very warm and friendly clinic and Dr Ghabra is clearly excellent at his job, he knows exactly what he’s doing - you’ll feel safe with him!

Dr John Lindsay

Diabetes & Endocrinology Specialist

Dr Lindsay looked at mammy’s medical computer record and asked how he could be of help. He was obviously very knowledgeable about osteoporosis, its impact and difficulties with pain management. He listened to our concerns about the constant pain mammy experiences and discussed pain management strategies. Also suggested vitamin supplements. Given that mammy is in the last stage of osteoporosis we understand that she is very frail and at continued risk of fractures. Dr Lindsay provided information from the Royal Osteoporosis Society advising on managing persistent pain after fractures, pain relieving drugs etc. Dr Lindsay gave my brother and I time to go over mammy’s recent medical history and presenting issues. He had a lovely manner with mammy and involved her in the discussion.

St Joseph’s Hospital

Physiotherapy, Audiology, + 22 more

I had a total knee replacement and from start to present, I have been treated amazingly. All staff are amazing and simply brilliant at their job and in particular care of patients. Special mention to Salmon (Sal) who looked after me on the day post operation. he was superb, so helpful and patient. The team that looked after me immediately post op, were terrific, so kind and understanding. Mr Gillespie's pre-operating team were so reassuring especially when I was so nervous regarding the spinal block. Thank you to everyone for such superb care and attention. Although I was in tremendous pain post op, I can now reflect and appreciate who well I was looked after and especially the individual care and attention displayed by the team - very simply 'thank you'

Thornbury Radiosurgery - Gamma Knife Centre

Neurology, Neurosurgery, + 1 more

My experience has been outstanding. From the first phone call to leaving the thornbury hospital. Hannah the centre manager and Farqi treated me amazingly. I felt safe in the cleanest, calmest environment. The information I received was top notch and I have never experienced such kindness to me. Dr Ibrahim was very kind and I felt that someone was finally listening to me after many months. The staff at the Royal Hallamshire, particularly Nancy and Lisa also went the extra mile and again were very kind. We travelled from East Yorkshire and therefore accommodation was arranged for us by Elaine which was very much appreciated. I WISH THIS MESSAGE TO BE AVAILABLE TO THE HOSPITAL MANAGERS. Janine RN

Dr. Devinder Bansi

Gastroenterologist

I was originally scheduled for a physical appointment but switched to a telephone consultation this morning, and the adjustment was handled promptly. Without revealing too much, during the call, we reviewed my recent blood results, current dosage, and how my body is responding to treatment. The discussion was clear, reassuring, and overall positive. Having been under his care for just over a year, I can confidently say he provides excellent attention and care. I couldn’t recommend him more highly.

The London Clinic

Physiotherapy, Dermatology, + 13 more

The London Clinic offers such a comfortable and clean environment, clinical in all the right ways, but still homely and warm. It feels far less “hospital-like” than most medical settings, which really helped me relax. The staff were all friendly, welcoming, and genuinely approachable from the moment I walked in. And the unlimited coffee on tap was a lovely touch! Overall, a calm, high quality clinic experience that made a big difference to my visit.

Quality Dental : Horsham

Dentistry

I'm sure it was being decorated when I visited 6 months ago. Still is. Before appointment they send forms to be completed online. No problem with that except one is for COVID asking if anybody on the family has been to a country on the government red list or been told to isolate by NHS. Neither of those things happen now. I raise it every time and nothing changes. Almost as if nobody reads the reviews. So much for "quality"

Mr Lalin Navaratne

General Surgeon

From the consultation to the end results Mr Navaratne was professional and responsive to what are wanted to achieve. I'm no longer in pain the hernia protrusion has gone and my tummy is flat. I’m so happy with the results. Having the opportunity of two consultants operating in their expert fields meant I got the best results. I would strongly recommend the Abdominal Clinic for hernia repair and tummy tucks.

Harley Street Hearing

Audiology, Ear Care

The whole experience of phoning first thing in the morning to make an appointment to have my earwax removel - through to later in morning when it was carried out felt like a “model” experience in care. My audiologist was patient, explained the process and worked efficiently to remove all the wax bringing much needed relief. She also gave me advice on oiling my ear to help the wax dispersal in future.

Endocare Diagnostics

Gastroenterology

Best to make sure someone attends with you to ask the questions you might be to groggy to ask at the time. Would be nice if staff shared communication as I have frozen shoulder and I only had chance to tell the lovely Laura staff nurse who reasured me. Dr Ahmed introduced himself and Ruby too...I had to ask what they found and was given printed details at the end. Overall positive. Thank you!

Mr Sherif El-Tawil

Orthopaedic Surgeon

I recently saw Mr El-Tawil to review a recent surgery and consider a similar surgery of the right knee. Mr El-Tawil was friendly, clear, explained everything very well, took his time to understand everything, and has followed-up with further in depth investigations. I would highly recommend Mr El-Tawil for anyone considering a consultation.

Dr Philip Camilleri

Oncologist

It was extremely relaxed and Dr Camilleri was very reassuring. As he went through my case he provided a far clearer diagnosis and concentrated on the details of the treatment that he proposed and that I wanted. I understood everything and went away from the meeting with a very positive attitude because of Dr Camilleri's advice.

Mr Odei Shannak

Orthopaedic Surgeon

The care I received from Mr Shannak before surgery and after and his team were excellent from start to finish putting you at your ease. The Nurses and staff were very kind and nothing was too much trouble. A big shout out to the ladies who bring you tea and food were lovely. A great experience and thank you. Linda N