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Practice Plus Group Hospital, Emersons Green

Dentistry, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 6 more

Overall experience was poor. After initial consultation I had little or no contact with the hospital, any contact was initiated by myself. Clear lack of communication between departments. I had already paid for my procedure and waiting for a surgery slot. Surgery was scheduled for a Wednesday but received a call the Friday before basically saying if I didnt drive up that day and do a blood test, the operation couldn't go ahead. Luckily I was in a position where I could do that but imagine if I had kids, couldn't get out of work, had no car/transport. The list goes on. The actual surgery seems to have gone well. (1 week post op). But.... the whole experience was pretty poor, no, very poor. I'd have been upset if this was the NHS but this was a privately paid procedure and if it wasn't for the fact that I had already booked time off work, staff cover, kennels for my Cane Corso's (which wasn't cheap) I genuinely would have asked for my money back and gone somewhere else.

Dr Duncan Birth

Obstetrics & Gynaecology

Dr Duncan provides exceptional care. He made us feel so safe, reassured and happy throughout the process, from the first appointment to the birth and beyond. We are so grateful that we can say we had a magical experience due to him, completely stress-free and enjoyable. He was always available for any questions big or small and gave clear and quick replies. Dr Duncan is a lovely person who clearly loves what he does, which alongside his incredible expertise and experience, provides such comfort. His team and particularly Colette are also so wonderful and go above and beyond to help with any requests. I had a very swift and pretty much pain- free recovery from my Caesarean and the healing of my scar has far exceeded even my most optimistic expectations, which is no doubt due to the expert hands and the great care Keith took during the op. We would not hesitate to sincerely recommend to anyone and hope to go through this journey again with Keith and his team.

Miss Adriana Kovacova

Cosmetic Doctor, Ophthalmologist

I found the whole experience of surgery with Dr. Kovacova to be extremely reassuring. I was relatively nervous about the ptosis op, she gave clear and considered information on what I should expect and the related risks before the op but was careful to explain that it was a relatively routine procedure that put me at ease. During the op she talked to me throughout, making me feel calm and relaxed. During my follow up appointment she was very friendly and explained the best course of action for healing. All in all, Dr. Kovacova ensure an extremely positive experience of surgery.

Newmedica Newcastle

Ophthalmology

I was extremely nervous having had a bad cataract surgery experience previously. However the staff went out of the way to make me feel comfortable, with a particular shout out to Bruce who was calm, funny, knowledgeable and held my hand throughout the procedure. Mr Ainsworth was warm and kind, it was good to meet him before the surgery. The whole procedure was explained and was over so quickly. It was a very personalised experience and my recovery has been quick and straightforward. I cannot recommend Newmedica highly enough, particularly for nervous patients.

Professor Arpit Jariwala

Orthopaedic Surgeon

Professor Jariwala saw me within his private clinic where he assessed my pain. He examined me and explained the potential findings, future investigations and likely treatment. Professor Jariwala used literature to support my understanding during explanation. Professor Jariwala was kind, compassionate and very empathetic towards my difficulty. He has continued to communicate with me directly or via the team at Tayside complete health. Most importantly, he listened to me.

Nuffield Health Brighton Hospital

Allergy Medicine, Anaesthetics, + 25 more

Always very friendly, attentive, a well-stocked childrens waiting room. On this latest visit we did have a slightly bizzare situation where we arrived, were checked in, weighed and measured, and put into the waiting room. We then received a phonecall - from the next room - explaining that we were late for our appointment. They were very embarrassed and there was no harm at all. Funny though!

Fortius Clinic London

Diagnostics & Testing, Hand Therapy, + 14 more

My procedure was a day case and regardless of that I was given a private room which was very spacious and clean. All nurses and staff I came across and who took care of me were really kind and friendly. My allocated nurse and physiotherapist were really nice and explained everything I needed to know in terms of medications and post-operative recovery. Overall, I had a fantastic experience!

Dentalessence - Worthing

Dentistry

I had two teeth extractions yesterday. I am very pleased with the service I received. I have been using this practice for the last five years and I would not go anywhere else. I always been afraid to go to a dentist but since I’ve been going to this practice, my fears subsided a lot. Very friendly and professional practice. I feel that I can trust my dentist, Stalinist with my teeth.

One Hatfield Hospital

Audiology, Cardiology, + 21 more

The doctor I had did not look through any of the files, he asked me to find my MRI results which were in fact in the pack in front of him. He then proceeded to tell me he couldnt help me with my knee injury and offered no reason or explanation as to why I would have been sent to them for a consultation. He offered no support and was quite frankly useless.

Ringway Dental Cheadle

Dentistry

We’ve had such a lovely experience at Ringway Dental so far. All of the team have been exceptional and have been fantastic with my 8 month old daughter, making her feel so comfortable! It has been amazing to find such a family friendly focus with such high standards. Both Claire and Stewart have been wonderful and we would highly recommend them.

Dr Sunil Chopra

Dermatologist

My family and I have been patients of Dr Chopra for the past few years, and we’ve always been very happy with the care and service provided. Dr Chopra is professional, kind, and takes the time to listen, which makes a real difference. We’ve always felt well looked after and wouldn’t hesitate to recommend the practice.

Mr Ali Phillips

Orthopaedic Surgeon

My consultation with Mr Phillips gave me every confidence that he had the knowledge and expertise to make the right judgement about my condition and that he had all the experience and skills to carry out the necessary procedures. After our conversation I also felt confident that he would take a conservative approach.

Miss Tasha Gandamihardja

General Surgeon

My recent visit was positive and professional. Tasha and her team are absolutely incredible. Their knowledge, bedside manner, kindness and professionalism are excellent. I felt very nervous going into my appointment and Tasha and her wonderful nurse reassured me and made the whole process very straighforward.

Mr David Bratt

Urologist

I found Dr Bratt to be professional, knowledgeable, pleasant and helpful. He explained my symptoms, in terms that were understandable. The various options that were open to me were also fully explained along with the probable outcomes. Any questions that I had were fully answered.

Mr Jamie Vatish

General Surgeon

Dr Jaime Vatish , not only removed my cancer but also guide me through the entire process with excellent care and expertise. He took the time to explain my diagnosis and the treatment available. He was fantastic all the way , very thankful I found him to carry on my operations

᠎ Louis Alexander

Vascular Scientists

Louis was professional, kind, and attentive during my appointment. He took the time to explain each step, answered my questions thoroughly, and made sure I understood everything. I truly appreciated how comfortable and well supported I felt throughout the visit.