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Nightingale Hospital

Nursing, Nutrition, + 3 more

Firstly I want to say a huge thanks to the nightingale in general. I’m struggling to put into words quite what an impact this place has had on me. I am healthier in body and soul. I have felt heard and seen. I have grown. I both realise how validly difficult some of my lived experiences have been whilst simultaneously learning from others just how lucky I am. I want to give a particularly big shout out to everyone involved in cleaning and maintenance to help this crumbling building also grow along side us. I also want to shout out all of the staff on floor 4. Again I am lost for words as to express how much of an impact they had on me as a human. Particularly shout out to nana for always being present and warm and sharing music with me. To Nordia for reminding me to put my health first. To Anna for just ALWAYS taking good care of me. To Mohammed for sharing how my soul works with kind words. To everyone who took me out for escorted leave to feel less boxed in and had a laugh and helped me feel like a real individual with a voice. All of this being said I know that there are still some things that run a bit deeper, more systemic, that need to be changed. I will be back with some more feedback on these aspects soon but for now it feels most important to say THANK YOU!!!!! (No AI was used in this letter of thanks)

Cleveland Clinic Moorgate Outpatient Centre

Imaging (Scans), Cardiology, + 8 more

The girl who took me to where to get changed wasn't very friendly. Was vague about where to leave my belongings, ledt me in ine with no locker and had no idea if she was coming back or I should go somewhere and got me to go into three different rooms. She forgot to tell me to take my watch off. She asked if i had had an mri before i said yes but i didnt like them. She wasnt then friendly or anything. She was going through the motions. The same when she took me back. Didnt smile or anything really poor and forgot to remind to take my watch

The Royal Free London Private Patients Unit

Breast Surgery, Cardiology, + 18 more

My appt was with Mr Muneer Ahmed and it is always a pleasant experience. The team at reception are always polite, friendly and welcoming and the nurses who are in the room with me during my examinations are empathic and kind. It's always clean and bright in the unit and ltge whole experience lessens my anxiety when visiting for checkups. Mr Ahmed is always professional but so personable and is super efficient with making and communicating my appts and results.

Wells Health Fordcombe Hospital

Gastroenterology, Breast Surgery, + 20 more

Parking was free, so I didn't worry about how long I'd be. The staff were so friendly, from the person on the front desk who directed me, to those in the MRI department who explained what to expect clearly. I could have left my shoes on! They found the music of my choice on Spotify, which helped me totally relax. You need this louder than you initially think as the scanner is quite noisy. I kept my eyes closed the whole time and almost fell asleep!!!!

Mr Mazen Tahhan

Ophthalmologist

I had a second cataract operation. Mr tahhan was so polite,helpful and knowledgeable. He put us all at rest especially as I was worried about my parkinsons tremors affecting the operation. I felt so safe in his hands and his staff were so kind and thoughtful. They made sure I was comfortable and safe as I'm a bit unsure on my legs. Never have I had such wonderful treatment in my life. Thank you to you Mr tahhan, your staff and all on reception.

Gray & Bull Optician

Optometry

I had a great experience with Grey & Bull. I brought in my glasses after they’d been twisted out of shape, and John fixed them beautifully. The service was quick (less than 20 minutes) and incredibly professional. My glasses came back looking brand new. John was very kind, honest, and clearly cares about helping people. I highly recommend Grey & Bull for anyone looking for reliable, professional, and friendly optician services in Nottingham.

Dorset Heart Clinic

Cardiology

I was absolutely terrified, severely anxious and extremely apprehensive about my procedure. Every single member of the team from admin to medical (whatever their rank) were caring, kind, professional and genuinely fabulous and despite my extreme fear they helped me through and manage my journey which I am extremely grateful for. So thank you to everyone in the team who cared for me - I can’t thank you all enough.👌🏻

Mr Simon Coleridge

Orthopaedic Surgeon

I recently had a knee operation and Mr. Coleridge was very positive and clear in explaining the process and recovery time. The operation was a success, and after, just over a month, I am back at work and feeling a big improvement in my daily routine. The care I received from Mr. Coleridge and his team at Nuffield hospital was faultless from start to finish, all credit to him and the team.

Mr Ravi Ray

Orthopaedic Surgeon

Mr Ray is always so kind explaining everything with great detail and being able to understand. I never feel rush. I am an NHS patient and he has only ever treated me like I was one of his private patients. When my arm was still in pain after surgery he was straight away wanted to help and get out of pain. Mr Rays team are also very nice and very professional. Very happy resolved my pain.

Mr Mohamed Boshnaq

General Surgeon

MR Boshnaq was absolutely fantastic looking after my son who has Neurodiverse needs. He spent time explaining the gallbladder removal procedure and reassuring him every step of the way. I’m so very grateful to him and his medical team at Spencer Hospital - this is what great care looks like and I cannot thank him and all of the staff at Spencer hospital enough!

Professor Christof Kastner

Urologist

Prostrate biopsy at GensisCare Newmarket - Professor Christof talked me through every step of the process and showed me each of the the biopsy needle screenshots to show where the samples had been taken. He then explained what the radiologist had concluded from the MRI scan and what the treatment might be depending on the results of the analysis of the samples.

LOC at Chelsea

Oncology

I’ve been coming to LOC at Chelsea for 12 months after my breast cancer diagnosis and I couldn’t be in better hands for my treatments. All the nurses are so friendly and fantastic at their jobs. The facility is excellent with clean and comfortable rooms/ bays and the food is very good also. I would highly recommend LOC to my friends and family.

Alien Aesthetics - Worcester

Cosmetic (Aesthetic) Medicine

I had masseter botox for the second time at Alien and had the best experience. The staff are all so lovely and accommodating and Alien HQ (Worcester) is such a nice, clean, professional but relaxed environment. I also had a top up a couple of weeks after which is a great offer. 10/10 love Alien and will always recommend them

Professor Keir Edward Lewis

General (Internal) Medicine, Respiratory Doctor

Professor Lewis answered all my questions to my complete satisfaction, he was very informative about my condition, and gave me his future plans for my condition which changed my prospective to such a positive place, from my negative thoughts. He is greatly trusted and admired.

Mr Arpit Patel

Orthopaedic Surgeon

Today I had my post-op hip replacement follow up and I have been thoroughly impressed with Me Patel’s services to date. Informative, reassuring, and always listened to my concerns. His assistant and his team are fantastic and helpful. Thank you for your care.

Dr Ed Abrahamson

Paediatrician

We had been from pillar to post and when we finally arrived with Dr Ed, he took control and got to the bottom of all the issues our son was facing. He is empathetic and simply put, a brilliant dr. He is an asset to the medical profession. Thank you so much.