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Clarity - New Cross

Ophthalmology

My experience throughout foe both eyes and post care has been excellent. Dr Allam was excellent, very professional, knowledgeable about cataracts . My initial surgery was deferred from 2nd Dec until 16th December 2025. This was due to my right being unfected. Dr Allam reassured me that my surgery would happen before christmas. The surgery did happen on 16th December. From preparation to surgery Dr Allam and team excelkent in communicating to me the process Typea of Lenses and cost. Lynne (nurse) was excellent exolaining post-Surgery and demonstrating how to apply the anti-biotic eye drops .Excellwnt support was privided in terms of eye protectors,tape and drops. Follow up by Dr Allam was excellent abd made me feel valued as a person, not just as a customer. The surgery was a major success. On 6th January 2026 I had a last follow up post surgery assessment. Resukting in Dr Allam confirming through eyes assessments, tge surgery was a success. I want to say thank to DR Allam and team for an excellent support abd for the first time since I was 7 years old I can see amazingly well !

Urban TRT

Endocrinology & Diabetes

I started TRT last July at a point when I was struggling significantly with fatigue, anxiety, and poor sleep. Since beginning treatment, all of those areas have improved dramatically, and the difference in my overall wellbeing has been genuinely life changing. A large part of that is down to Chris and the environment he has created at Urban TRT. Throughout the process he has monitored my progress closely, explaining results clearly and adjusting treatment thoughtfully where needed. What really sets Urban TRT apart, however, is how personable and approachable Chris and the team are. I have always felt informed, listened to, and confident that my health was being managed properly rather than simply being treated by numbers alone. I genuinely would not hesitate to recommend Urban TRT to anyone considering TRT or looking for a clinician who takes a genuinely holistic and professional approach to patient care.

Mr Luca Pozzi

Psychologist

Luca is an outstanding therapist both at the personal and professional levels. He has been helping me through a delicate journey following a traumatic event and, besides providing exceptional counselling, he has been present, available and eager to assist during difficult situations outside the therapy room. His calming, humorous and thoughtful approach is proving very useful to deal with my anxiety - and I look forward to my sessions with him every week. Luca's genuine interest in personal stories and his ability to connect with patients make him stand out from any other therapist I've seen before. He really loves his job and it shows. Can't recommend him enough!

Ovara Health

Acupuncture, Breastfeeding and Lactation Counsellor, + 12 more

After seeing several gynecologists, Mr Raza was at last the most reassuring and straight forward in explaining why having a robotic laparoscopic hysterectomy would be the best way forward for me. I am now 6 weeks post op and I am feeling great. I am continuing to be amazed by how small my scar is (2cm!). I would highly recommend Mr Raza to any women doubting whether to have the operation. Every person is different of course but he is so knowledgeable, kind and professional. His PA - Sukhy - has been extremely helpful, supportive and always at the end of the line if I had any question - even during the Christmas week. Thank you !

Dr Divina Pillay

Psychiatrist

Dr Divina Pillay has been exceptional and I am profoundly grateful for her care. She is kind, empathic and highly knowledgeable, and from the beginning I felt fully understood and safe. She guided me through different medication combinations with clear explanations and careful monitoring, and was responsive between appointments when things were difficult. Her formulation and insight into my situation were accurate and transformative. I trust her completely. She has not only stabilised me but helped me move in a new direction I didn’t think was possible. I genuinely believe she given my life back to me.

Mr Jonathan Gill

Urologist

Mr Gill was very professional, kind in his manner and understood that my condition was affecting my quality of life as an active older person. He was very clear with his explanations as to the surgery he recommended and answered any questions that I had. He put me at ease before the surgery and was very attentive after the surgery with his excellent bedside manner. I am now fully covered and getting back on with my busy life so overall I was very pleased with Mr Gill and his expertise. As an addition I was very well looked after at the hospital and the nursing staff were very caring.

New Victoria Hospital

Ear Nose & Throat Surgery (ENT/Otolaryngology), Pain Management, + 26 more

My surgery took place there and had to stay overnight due to vertigo and dizziness. The hospital was friendly, new and pristine. The nursing staff outstanding as well as of course the medical team. I had dinner and breakfast and it was also healthy and delicious. Yesterday I returned to have the dressing removed and it was equally good. If any criticism would be to the pharmacy with a 30minute wait to get my prescription and also despite being a Bupa hospital not having the availity to charge Bupa for medication- I am under Bupa Global and in other Bupa hospitals this is the case.

Newmedica Leeds

Ophthalmology

This was my 2 nd cataract op with Mr Kamran Khan at Newmedica Leeds. I was very happy with my treatment with everyone especially Wr Kamran Khan who I can’t recommend enough, he was friendly, assuring and also the lovely nurse who looked after me after my op. Sorry I can’t remember her name but she was so caring. Anyone going for a cararact op this place is brilliant and everyone I came in contact with both times I was there I feel I couldn’t have had better. Someone calls you the following day to check that you are okay so everything perfect. Thank you all.

Mr Haresh Devalia

Breast Surgeon, General Surgeon

Today I visited Dr Devalia and his team, through recommendation. I went in slightly worried with symptoms I was experiencing but Dr Devalia and his team were so friendly and did everything in such a calming and respectful manor which really Put my mind at ease. I was sent straight across for an ultrasound which was thankfully all clear , Dr Devalia spent time with me after too just checking I was absolutely reassured and answered any further questions I had. I would absolutely recommend Dr Devalia to anybody. Thank you again

London Skin Clinic

Cosmetic (Aesthetic) Medicine, Dermatology

Hugest thanks to Dr Onur Gilleard for removing the cyst like lump on my face - he is an incredible highly skilled Plastic surgeon - the procedure was pain free, very quick and I couldn't believe how neat and small the incision and stitches were which are healing beautifully. It was only a week ago however I have absolutely no doubt that there will be minimal scarring due to his expertise. Dr Gilleard and the nurse were incredibly kind and caring and totally put me at ease. Would totally recommend to anyone.

Mr Oli Williamson

Physiotherapist

Really nice welcoming people. Oli has really helped me with my recover (Adductor) set out specific rehab plans for me to follow on the robust athlete app ( extra cost ) but definitely worth it and easy to follow, I couldn’t ask for much from him and his staff. Thank you so much for helping me get back from my injury, really appreciate it. Would definitely recommend to anyone with an injury and especially any athletes out there as Oli has plenty of experience working with top athletes.

Dr. Kevin O'Gallagher

Cardiologist

The experience l had was flawless. Dr. Gallagher was warm, welcoming and eager to help with everything in his professional powers. Coming from a medical background myself, Dr Gallagher demonstarted knowledge based responses to my questions and welcomed any further questions. I would endorse anyone considering a visit to Gallagher for cardiac issues. To add Dr Gallagher's secretary was also very helpful, kind and prompt to respond to my emails.

St Joseph’s Hospital

Physiotherapy, Audiology, + 22 more

Staff and facilities were amazing. The only thing I felt could be improved was the food. Generally it felt like there was quantity over quality. I had overcooked fish. I selected a starter of prawn and avocado salad one day as I wasn’t overly hungry and was presented with a huge bowl of salad which was swimming in the dressing which wasn’t pleasant. As I say everything else was amazing I just expected the food to match the service.

Mr Jonathan Collier

Oral & Maxillofacial Surgeon

It is a week since I had an embedded wisdom tooth removed and it was the least trouble I have experienced from the tooth in two years. The anaesthetic (thank you Sonia) took care of the first couple of days and the aftercare which included gentle persuasion to stick to the rules (thank you Michelle) ensured a speedy recovery. I would 100% recommend Jonathan. Collier and his team for any oral surgery needs. Thank you!

Cooden Medical Group

Cosmetic (Aesthetic) Medicine, Dermatology, + 4 more

I had vein ablation today under Mr Mohamed Elawal - having had this prior at Uckfield Hospital, what a difference attending Cooden Medical Group was! From start to finish the whole team we're so lovely and professional! The Administration team, the Nurses and all the Consultants are so knowledgeable and really make you feel at ease. Would highly recommend this establishment for any procedures they offer!

Dr Basaam Aweid

General (Internal) Medicine

I would like to commend both the doctor and the nurse for their efficiency and professionalism. I was seen promptly at my appointment, and they immediately arranged an ultrasound scan, followed by an MRI the next day. Their approach was truly person‑centred, ensuring that my care was handled with attention and respect. The service provided was excellent, and I cannot fault any aspect of the process.