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Sainsbury Wing or Wolfson Fertility Centre at Hammersmith Hospital

Haematology, Cardiology, + 9 more

I waited over an hour to be seen for my pre admission appointment. After being admitted and been shown to my room I was left for 5 hours in a cold room without anyone checking on me or giving me information about when my operation would be. Staff only turned up when I called and was then able to get some water as I was then advised that my operation was being delayed for a few hours. Short staffed. Slow to respond to buzzer calls. Staff always seemed to be busy doing something else other than looking after patients. Quite noisy ward during the day with people’s loud voices/laughing. Outdated facilities, no overhead bed light so had to have the main big room lights on all the time, which I could not control. I was moved to a different room after my operation as the first one did not have sufficient heating. The en-suite bathrooms are very outdated. Very short shower hose. In my second room there were 2 Rentokill boxes in shower. 50% of staff were friendly. I had major abdominal surgery. My night nurse was very compassionate and took very good care of me for 2 nights. I was discharged with the insufficient amount of painkillers to take home and without a physio assessment or much information about what symptoms to look out for and how to help recovery. I had to contact my own GP to get enough painkillers. Once discharged I had to walk with my husband all the way to the car at the pickup parking as there was no porter or wheelchair available. I had given 1h notice and then let her know again 10minutes before my husband arrived to collect me.

Professor John Deanfield

Cardiologist, Paediatrician

Professor Deanfield is exceptional. I have been treated by several highly regarded cardiologists over the years, all of whom were very good. However, Professor Deanfield operates at a different level. He takes the time to listen carefully, ensures you feel fully understood, and explains complex medical issues in clear, simple terms that are genuinely easy to grasp. What truly sets him apart is not only his clinical expertise, but his manner. He is calm, thoughtful, and genuinely caring, which gives real reassurance at what can otherwise be an anxious time. Since coming under his care, my health has improved significantly, and I have felt consistently well supported throughout. The same can be said of his team. Mel and Serenity are both thoroughly professional, warm, and clearly care deeply about patients. Together, they create an environment that feels supportive, personal, and well organised, with an excellent bedside manner throughout. I would have no hesitation in recommending Professor Deanfield and his team.

Harley Street Specialist Hospital

Orthopaedic Surgery, Cosmetic (Aesthetic) Medicine, + 8 more

Hospital was dirty. Room was dirty. Was provided with a pillow that was fully stained yellow on one side with no pillow cover. One of the nurses saw it when he turned it over but I had already been lying on it for hours. Went to the surgery without any pillow only to wake up to another stained pillow without any cover. Found a toenail on the bed. Very unhygienic and was not comfortable. Staff were ok. Food received was not what I ordered, so left without eating anything. Will only be coming back for my second operation because it is the surgeons only practice that is close to where I live, otherwise would not be returning. Hygiene is most important in these environments and it was not to par at all. Worse than NHS.

Dr. Haus Dermatology

Cosmetic (Aesthetic) Medicine, Dermatology

I recently had a CO₂ laser treatment at Dr. Haus, and the experience was excellent from beginning to end. At 54, I’m focused on keeping my skin healthy and firm, and this treatment was exactly what I needed. It boosted my skin’s texture, brightness, and overall vitality in a way that feels natural and refreshed—not overdone. Dr. Haus and his team were professional, caring, and incredibly reassuring throughout the process. I’m thrilled with the results and highly recommend the CO₂ treatment to anyone looking to rejuvenate their skin with real, visible improvement.

Dr Sarah Wright

General Practitioner

I first saw Dr Wright for a coil fitting 4 years ago, the building a facilities we're lovely and Sarah put me at ease straight away. She talked me through the whole process and was amazing during the procedure. 4 years later, my partner and I are considering trying for a baby, so I went back to Dr Wright for the removal. Her patient care is so refreshingly calm and personable; she's very good at what she does, having the perfect balance of care and speed. She's made what can be an uncomfortable/painful procedure, one that has been a positive experience for me.

OCL Vision London

Cosmetic (Aesthetic) Medicine, Ophthalmology

I had Smartsight surgery with Allon Barsam about 2 months ago. The whole process from initial consultation, to surgery, to follow up appointments has been fantastic, and I would highly recommend OCL to anyone considering vision correction. You really get that premium, personalised feel here. Everyone I interacted with was kind, helpful and reassuring. I'm delighted with my new vision and the days of having to think about contacts and glasses feel like a distant memory. A heartfelt thank you to the whole OCL Vision team!

Dr Punit Ramrakha

Cardiologist

It is a great privilege to remain under the care of Dr Ramrakha, one of the leading cardiologists not only in this country but, quite easily, in the world. Beyond his exceptional clinical and medical expertise, his ability to inspire confidence and reassurance in his patients is truly remarkable. In simple terms, he has helped me find the confidence to live fully and flourish, without being burdened by concern over my cardiac history. I am and will always remain deeply grateful to him. Thank you so much, Dr Ramrakha.

Professor Bijayendra Singh

Orthopaedic Surgeon

I needed an open reduction of a distal radial fracture. We researched local upper limb surgeons and were impressed with Professor Singhs experience and level of expertise. We were not disappointed. At each consultation both before during and after the procedure I felt reassured that I was in the best hands and that all would be fine. A very kind and thoughtful man who could not have taken better care of me. Thank you so much for everything.

Miss Lauren Thomson

Orthopaedic Surgeon

I suffered a lisfranc fracture 23/12/25 . Lauren was my surgeon she was very kind and explained everything about my injury. I was awake for the procedure I had to be non weight baring for 12 weeks and had to learn to walk again. I have just seen Lauren for one of my final visits and she explained everything about the surgery and maybe taking the plates out. She has been very thorough. I would recommend anyone to have her as their consultant.

Ms Anna Moon

Orthopaedic Surgeon

From my first visit Ms Moon has been professional in every way. I was a little nervous about getting this procedure done however Ms Moon explained every aspect of the procedure in great detail in fact in very great detail and I was totally re assured. The procedure was successful which has changed my life for the better. Amazing, I just can’t thank her enough !! 😀

Mr Sotonye Tolofari

Urologist

I’m a doctor and so I made a careful and informed choice to see Mr Tolofari with my own health concern. I was very happy with everything, cutting edge knowledge, clear communication, and taking that extra care (and time) to address my worries. I will now recommend him to my own patients if they ever need an expert urologist, knowing they’ll be in safe hands.

Three Shires Hospital (part of Circle Health Group)

Anaesthetics, Audiology, + 30 more

Visit was easy to book via Circlehealthgroup although reception seems to be over capacity compared to previous visits particularly with all patients having to queue and book in at main reception as opposed to the previous process of checking in at the Outpatients Area reception. Queue resulted in slightly late arrival to patient waiting area.

Mr Michael Green

General Surgeon

From the first consultation through to surgery and post op, Mr Green has provided detailed information at all visits. He is friendly, professional and this put you at ease, knowing you are in expert hands. I'm absolutely delighted with the outcome of my surgery . Mr Green is an excellent surgeon and I would highly recommend him.

Lumen Health Assessments

General (Internal) Medicine, General Practice (GP)

Booking this appointment was the right thing to do, the thought of spending the majority of the days in test and reviewing the results was not something I looked forward to, but Dr Savin and the Lumen team were first class and the reassurance I've got from the visit (with some areas to work on) is definitely worth it.

Southside Medical Private Clinic

Child & Adolescent Psychiatry, Audiovestibular Medicine, + 7 more

Dr Mathew was very professional in his handling of patient. He made the health MOT reasonably comprehensive and simplified, and adds a personal touch to patient experience, by arranging face-to-face meeting to review and discuss the test results. I highly recommend his services

HCA Healthcare Golders Green Outpatients and Diagnostics Centre

Cardiology, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 8 more

I would rate the visit very highly. The consultation was thorough and very helpful, and the location of the clinic was convenient for us. We were able to get a blood test done by a friendly nurse who made it painless for my daughter, and the results were provided quickly.