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Miss Natasha Choudhury

ENT Surgeon

I feel Dr Choudary explained what would happen clearly enough , but as is often the way with consultant surgeons, they are often lacking in empathy towards the patient. I felt that as a paediatric consultant she might have been a little more personable towards my young daughter to put her more at ease. Drs and consultants can often become desensitised to patients after a period off time, and this was the impression we were given too. Smiling more, engaging more with the child on a level that the child can understand and appreciate is what is required. Her interaction was very professional but rather aloof and cold. When children have to have a camera down their nose for the first time, when it gets towards the point of being rather unpleasant, there was very little empathy or change of tact to help get my child through the experience, to reassure them, and take some of their fear away. Our own GP has a wonderful, playful way with my children to engage with them to get their cooperation and explains things very well to them, whilst respecting and listening attentively to their questions or concerns and making sure to address these , to put them at ease in the appointment. A smile, and being more animated with kids goes a long way to wards getting them on board.

Evergreen Richmond Medical

Dermatology, Fertility Medicine, + 7 more

I am writing to express my sincere appreciation for the exceptional level of care and professionalism provided by Dr. Paciello. My experience was characterized by the following highlights: • Exceptional Availability: Dr. Paciello demonstrated remarkable flexibility by accommodating a consultation on very short notice. I am particularly grateful for her willingness to adjust her schedule to facilitate a meeting during my lunch hour. • Clarity and Communication: Throughout the process, her explanations were thorough and easily understood, ensuring complete clarity regarding my health and next steps. • Operational Convenience: The integration of on-site blood and urine diagnostic testing provided a seamless experience, significantly reducing the logistical burden of coordinating separate appointments. • Digital Accessibility: The availability of high-quality video consultations serves as a highly efficient and convenient alternative for modern patient care. In summary, Dr. Paciello provides a patient-centered approach that balances clinical excellence with administrative efficiency. I would highly recommend her services to those seeking comprehensive and flexible medical care.

Cleveland Clinic Moorgate Outpatient Centre

Cardiology, Dermatology, + 8 more

It was OK. Sorry this system doesn't allow me to write why I went there and therefore wastes my time! I was there for a Pre op assessment. My Op is 9 Feb 2026 under Dr Panos Gikas. I asked him if I could attend this clinic as it is nearer where I live. The. appointment was alright. The only issue I had was that when it came to having a blood test, they insisted that I had to have 2 separate ones in each arm? I get blood tests regularly as I have a long term condition. The first one was relatively pain free which was performed by Isabella. The second was performed by Riggs(?) and was unneccessarily painful due to him holding down the needle when it was in my arm. I was not happy about that. I did not understand the reason for the second blood test, when one is usually fine and if more blood is required, then usually another vial is attached as necessary.

Spencer Private Hospital Ashford

Pain Management, Audiology, + 11 more

I attended Spencer Ashford Hospital which was easy to find and was able to park nearby in the carpark using a Blue Badge displayed. Access was at ground level with no steps. Reception staff greeted me straight away and booked me in, provided necessary to complete my procedure. Toilets were easily accessed just off Reception and there is a water machine free. All staff including the medical team that I saw were engaging, jovial yet professional. The atmosphere was calm and relaxing with about three patients waiting. Mr Georgios Papadopoulos explained the procedure that I was undergoing in depth and was unrushed and very calm and inquired whether I had questions. His team were as fantastic ensuring that I was at ease throughout. At no point did I feel under pressure to leave after the procedure.

Dr Nahed Shaltoot

Obstetrician & Gynaecologist

Dr Shaltoot is is amazing. She is kind, compasionate and explains everything clearly. The most important thing for me is that she listens to and acknowledges what I am experiencing and feeling. After seening a huge number of gynaecologists over 22 years, constantly beimg told there was nothing medically wrong based only an a few ultra sounds and refused even an MRI, I asked the GP to refer me for a full hysterectomy as I couldn't stand it anymore. I made an appointment with Dr Shaltoot and she was the first gynaecologist to listen to me. She performed my surgery a month after the initial appointment and confirmed it was endometriosis, which I have been certain of for years. I wish I had seen her several years ago before it reached the stage it has. She is the only gynaecologist that I trust.

Dr Teresa Castiello

Cardiologist

I had a consultation with Dr. Castiello today and I couldn’t be more satisfied with the experience. She is an outstanding cardiologist who combines deep medical expertise with extraordinary human qualities. She was incredibly patient, taking the time to listen to my concerns and explaining everything with great clarity. What truly sets her apart is her ability to build a genuine connection with the patient, making you feel heard and reassured. I highly recommend Dr. Castiello to anyone looking for a top-tier professional who truly cares about her patients.

Mr Augustin Hadonou

Physiotherapist

I came to see Dr. Augustin Hadonou with a classic case of tennis elbow that had been bothering me for a while. What impressed me most was that he was the only specialist who could accurately reproduce my pain during the examination — which finally gave me confidence that the problem was correctly identified. He prescribed a set of targeted exercises, and within just a few weeks I noticed significant improvement. Now my elbow feels great — no pain, no discomfort whatsoever. Highly recommend Dr. Hadonou!

Mr Zack Best

Podiatrist

I would like to say how impressed I have been with treatment I received from Zack. He has a professional, friendly manner and clearly wants to achieve the best possible outcomes for his patients. He ensured that I understood every step of my treatment. I did not feel at all rushed during my appointments as Zack gave me time to ask questions and he responded to these in detail. I would have no hesitation in recommending him.

Practice Plus Group Hospital, Plymouth

General Surgery, Imaging (Scans), + 2 more

My visit was well run with all preparations going smoothly. Apparently it was rather difficult to waken me after the operation and therefore had to remain overnight. I was told that I would be contacted approximately four weeks after, but this didn’t happen. I would have liked to have been explained the reason for the problem with my awakening as it might be useful should I need a general anaesthetic in the future.

Spire Wellesley Hospital

Cosmetic (Aesthetic) Medicine, Dentistry, + 17 more

The admin side of things was a bit bad. Had the wrong shoulder down for surgery and even though said it would be changed still had the wrong shoulder listed on day of surgery. Unfortunately I am in the process of compiling an official complaint regarding the nurse I had on the day of my surgery, worst nurse I have ever had in my 52 years on Thai earth. Truly awful and needs to be removed from the ward.

Bloomfield Health

Psychiatry, Psychology, + 1 more

Professor Bloomfield is an exceptional psychiatrist. He balances professional expertise with a very kind, human touch. I never feel rushed during our appointments; he is patient with my questions and always provides well-rounded, informative feedback. He doesn't just provide a service; he provides a thoughtful partnership in mental health. I feel much more confident in my journey thanks to his guidance.

Professor Siôn Glyn-Jones

Orthopaedic Surgeon

I had a truly excellent experience when having a hip replacement operation. Professor Glyn-Jones did an excellent job of the surgery with the minimal invasory surgery offering a quick recovery. The service offered was completely professional and the whole experience was well-organised. The Manor Hospital in Oxford provided a good base for the operation. Overall I was delighted with the experience,

Mr Shanmugasundaram Rajkumar

Orthopaedic Surgeon

I had my Total Knee Replacement on the 20th December.I am absolutely delighted with every aspect of my operation.The Surgeon was amazing I have had no problems at all.I really have had very little pain and I take only Ibuprofen occasionally in the evening.I am walking without any pain and not using crutches or walking aids.I really have been very lucky to get such a amazing Surgeon.

Mr Eric Mutema

Obstetrician & Gynaecologist

From the moment you walk in your greeted so very warmly.Mr Mutema is a very kind and understanding consultant. Very knowledgeable he is an all round good man..Thank you for all your help and kindness on very personal issues .And thank you to all your kind reception staff and not forgetting the wonderful hard working HCA what can I say your all amazing 😀

Nuffield Health Leicester Hospital

The experience was very good. However it would be very helpful if X-Ray, MRIs, were confirmed with a text., including date and time of appointment. Also Outpatient reminders do not include the actual time of the appointment and with whom which again would be extremely helpful and may well reduce number of missed appointments.

The London Dermatology Centre

Cosmetic (Aesthetic) Medicine, Dermatology

My family and I have been patients of Dr Chopra for the past few years, and we’ve always been very happy with the care and service provided. Dr Chopra is professional, kind, and takes the time to listen, which makes a real difference. We’ve always felt well looked after and wouldn’t hesitate to recommend the practice.