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Check4Cancer

Oncology, Diagnostics & Testing

I wanted to share some feedback on my recent appointment. I felt the consultant was quite dismissive and used language that may not have been appropriate — for example, when feeling the lump I was told immediately “this is not cancer.” While I have personal experience in this area and have been through it before, for someone new to this situation such a conclusion could feel very daunting and unsettling. The appointment also felt rushed, particularly after the ultrasound (as the mammogram machine was broken). I left feeling as though my questions were seen as unimportant, and that I was being hurried out because “nothing was wrong.” While I accept the results, I had hoped for a more considered discussion — especially as I’ve had similar lumps removed in the past and wanted to understand the difference this time. Instead, I was simply told to manage the pain, given a leaflet, and advised to take primrose oil. This did not feel like the most supportive approach. To then receive a letter a couple of hours later — before the mammogram had even taken place — dismissing me from the service, felt like a rushed and premature conclusion. I hope this feedback is taken constructively, as the experience could be improved by allowing more time for questions, more sensitivity in communication, and reassurance for patients at what can be an anxious time.

Mr Simon Coleridge

Orthopaedic Surgeon

After a misdiagnosis and a slow journey to eventual diagnosis within the NHS, I knew I wanted my surgery in a timely manner - since I was already nearly a year after injury not playing the sport I love. I also was anxious about the statistics surrounding ACL (and meniscus) surgery regarding return to sport. I wanted an expert in the field and a consultant who come recommended. So with that, booking with Mr Coleridge was a no brainer. From booking, to my 6 month appointment (which subsequently resulted in a discharge!) I have felt it was money well spent. I cannot fault Mr Coleridge’s expertise and bedside manner. You can tell he really cares about what he does. The surgery went really well and he even waited until the GA wore off to come and tell me this. I am so grateful and sincerely thankful for the work he’s done, and I’m counting down the days till I return to sport. I also want to thank his med sec, Sarah, who responded promptly to any queries I had.

Professor Bijayendra Singh

Orthopaedic Surgeon

I was referred to Professor Singh for Platelet Rich Plasma (PRP) injections at KIMS Hospital in Maidstone to treat severe golfer’s elbow (in both elbows).  I had 2 treatments, around 6 weeks apart.  Whilst the post-procedural discomfort due to swelling made me worry that it hadn’t worked, Professor Singh is a really nice person to deal with and explained that the body takes several weeks to a few months for the treatment to really start taking effect, and that it will continue to work and alleviate the issue over many months; hopefully resolving it completely.  I have just had my 3-month check up following 2 treatments and can say the improvement is impressive. My pain has reduced considerably and I’m assured that it should continue to improve even more over the coming months.  I’m really grateful to Professor Singh and KIMS and wouldn’t hesitate to return for further treatments in future if needed.

HCA Healthcare UK The Portland Hospital

Obstetrics & Gynaecology, Fertility Medicine

We feel so fortunate to have been able to have our daughter delivered at the Portland Hospital. Our room, the food, the care, everything was exceptional. Most of all we are grateful to the incredible midwives, who looked after us with such warmth and patience. We felt so safe in the knowledge that one of these incredible women was there around the clock to look after us and guide us through the early days and hours of our journey into parenthood. The various healthcare professionals (paediatrician, physio, lactation consultant, pharmacist) as well as the registrar who came to see us were all exceptional individuals too and it was incredibly helpful to be seen by all of them during our hospital stay. A special thank you goes to Pat, our amazing midwife, who accompanied us on the day of our birth. We couldn’t have asked for a more wonderful midwife to be with us on this incredible journey.

Kingsbridge North West Hospital

Audiology, Breast Surgery, + 29 more

I would highly rate the care that I was given throughout my time in the hospital and I would like to commend the nursing staff in particular, however I have one major issue which has left me very dissastisfied. During my first appointment I was told that I needed the socket of my hip replaced and was given a price for that procedure. Then I met with another doctor who said that said if the whole hip needed replaced it would cost considerably more and quoted a price up to £12000 more if this work needed to be done. It was confirmed after the operation that I only needed the socket replaced but was charged the price quoted for a full hip replacement without any explanation. I would like to hear from someone about resolving this issue.

St Joseph’s Hospital

Audiology, Cardiology, + 22 more

My wife is in hospital for an operation today and due to prior anxieties over NHS treatment, we asked the hospital for me to stay with my wife in the room throughout including overnight. They have been most accommodating and have bent over backwards to make it work and kept me fully informed throughout how the operation is going. The consultant was more than happy for me to ask questions both during consultations and the surgery today and has given great confidence that all will go as planned. Ward staff have been more than helpful to both of us and treated us as individuals and my wife has been provided a high level of care throughout.

Anglian Urology Associates

Urology

I came to urology as a private patient because I am allergic to so many antibiotics my own doctors had failed to prescribe something that would clear an infection I had had for six weeks. Within ten minutes of seeing the urologist and explaining things he prescribed medication that has cleared the infection and it hasn’t returned in the last five weeks. I am thrilled with the service I received and the prompt action of the urologist. I have since undergone further tests, which have had only a short wait time, perhaps a week. All I all I can’t thank the team enough for everything they have done. I finally felt listened to.

Ms Miriam Kate Green

Physiotherapist

I started working with Miriam when I was 16 weeks pregnant, and I can't recommend her enough. Her expertise played a crucial role in keeping me mobile and comfortable throughout my pregnancy. I had a planned C-section, Miriam came to the hospital on the day I gave birth and was there to guide me in getting in and out of bed safely, which made a huge difference during those early days. Afterward, I continued working with her postpartum, and she was instrumental in helping me recover from my C-section and improve the healing of my scar. Miriam's support has been invaluable, and I’m so grateful for her care.

Spire Regency Hospital Macclesfield

Breast Surgery, General Surgery, + 17 more

Car parking can be a problem. There are some local side streets with the odd space or Sainsbury is about a 20 minute walk, think you get about 3 hours. I had my operation on a Saturday and the place seemed very quiet and peaceful, one member of staff said it's more chaotic in the week. Parking was easy at 7.30am on Saturday but I had been dropped off anyway. There are buses that stop nearby from Macclesfield bus station but I haven't tried them. It's lovely to have your own room, particularly if you're a very sensitive person. The staff on the whole treat you with respect.

King Edward VII's Hospital

Allergy Medicine, Cardiothoracic Surgery, + 25 more

I would highly recommend King Edward VII's hospital to anyone! After being bashed around the NHS, i decided to go private and felt like I got the absolute best care at this hospital. Everyone in the team was so friendly, professional and quick to respond. I felt thoroughly looked after throughout my outpatients and inpatients. I stayed a total of 3 days/3 nights at this hospital and I wasn't desperate to leave. The food is top quality and the team have been highly trained. I wouldn't choose to go anywhere else.

Alien Aesthetics - Worcester

Cosmetic (Aesthetic) Medicine

I've been visiting 'Aien' for about 2 years now, I've used various beauty clinics and also some dental practices that offer aesthetic treatments, I can honestly say, Alien is the best one by far. They offer a great range of treatments, the staff are super knowledgeable and take great care to discuss what you would like to achieve - I have never been disappointed with the results. I think the best compliment I can make is that I recommended Alien to my daughter - I didnt take that decission lightly!

Dr. Suraj Gogoi

Psychiatrist

I came to Dr Suraj in March after becoming aware of a dependency on medication and I panicked as had no primary care support from my GP.I found him compassionate and calm which is something I really needed and working with him I have found confidence to continue my tapering journey without the fear and knowing that I have the support.i would fully recommend him as he is easy to relate to and has empathy... not easily found in many of his profession today.thank you Dr Suraj.

Mr Neil Keeling

General Surgeon

My experience of the hospital ward staff, the theatre staff and the after care was very good. The post op care from Mr Keeling in particular was excellent as he responded to email queries I had very promptly. I found my surgery was quite debilitating in the first 2 - 3 weeks, and although I did my own research and reading up on what to expect post - op, there was some very useful advice and tips online which could be included in your post leaflet advice.

Dr Michael Tarzi

Immunologist

Dr Tarzi was very patient with me. He was great in regards of my hearing disability and my neurodiversity, taking time to listen and checking if he was speaking clearly. Plus he spent time thinking about my many symptoms and came up with a plan going forward. I would highly recommend Dr Tarzi and look forward to seeing him at my next appointment.

Mr Ramesh Kumar Gurunathan

ENT Surgeon

As before, I felt rushed as I had stuff written out but didn’t get an opportunity to explain it all. I left only really confident I had to come back in 3 months time. The medication explanation was rushed and I had to guess what I had to do. Did not realise I had to pay for the prescription as well despite it being private

Mr Kailas Nakade

Obstetrician & Gynaecologist

I highly recommend the services of Mr Nakade. From start to finish, his care has been exceptional. He is not only highly knowledgeable but also takes the time to listen and understand my personal needs and concerns. His personalized approach made all the difference, and I truly felt supported throughout the entire process.