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Check4Cancer

Diagnostics & Testing, Oncology

This whole experience has been rubbish. One of the questions asked if I had ever had polyps, which I had but 15 years ago, and because I clicked yes, recommended me as not suitable for screening...a lot can happen in 15 years, and it didn't ask me how long ago it was. The form was clunky to use and complete. In the results letter it said if I still wanted screening despite my results, to go to my results page. However when I went to that page it gave no options to select screening. It showed a Submit button on the results page, but would not let me proceed as I had not selected a service, however there were no services to select. The results letter gave me a link asking for feedback, either a quick survey or a detailed survey. When I clicked the detailed one it came up with an Error404 message. When I clicked the quick survey, it asked me questions about recent visits, were the staff friendly, was the practice clean etc, instead of asking any questions about my experience with the recent cancer screening survey...they were completely irrelevant.

HCA Healthcare UK The Princess Grace Hospital

Breast Surgery, Urology, + 8 more

My experience with Quen was exemplary - at the time of first meeting him, my humerus had been fractured for 2-weeks & I was in pain, so he very speedily made himself available for a call to discuss the procedure, and once this had been done, booked me in for surgery the following week. On the morning of the procedure, he once again came to see me to discuss the procedure and let me ask any questions I had, which really reassured me. He then came to see me the morning post the op too, to discuss next steps. Ever since the operation, my arm has steadily been on the mend and this is no doubt down to the great care that Quen & the team have showed throughout. I've also seen Quen for two follow-up X-Rays where he has discussed the progress with me, and with this, I've been able to become more competent & confident in carrying out my day-to-day. I couldn't recommend Quen enough - not only has he been brilliant throughout but he's also a thoroughly lovely man.

Mr Dominic Peter-James Howard

Vascular Surgeon

Very impressed by Mr Howard from the first referral and pre-op information. He answered my questions personally in a friendly and totally professional manner. The open AAA surgery went well. Excellent care on the vascular ward with honest advice. Mr Howard visited the ward several times and reassured my concerns. He answered my post-op questions personally, and I just had a follow-up clinic with him, which again reassured me. I can contact him directly if needed. I've been very impressed with the the whole process from the screening program at 65, through rapid referral when it was triggered. He gave me a planned operation date at the first referral which held. The elective journey has been smooth and impressive throughout.

Nuffield Health Newcastle

Plastic Surgery, General Surgery, + 6 more

I had a really positive experience staying at Nuffield Hospital. From admission to discharge, the staff were friendly, welcoming and kind. Everyone I interacted with was attentive, reassuring and helpful, which made a big difference during surgery and early recovery. Even when things were not perfect, such as not having a post-surgery bra in my exact size and sending me home in one that was a bit too big in the cups, the care and effort from the team never wavered. They handled everything with warmth, professionalism and good humour! Overall, I felt well looked after, respected and supported and I am very grateful to the staff who made what could have been a stressful experience feel calm and manageable. 💗

Spencer Private Hospital Margate

Pain Management, Audiology, + 12 more

I arrived 30 minutes early for my appointment and when I booked in I was able to go straight through to the treatment room. The consultant and 2 nurses were so good with me. They could all see how nervous and anxious I was but made to feel at ease (even held my hand). The procedure was over very quickly without any discomfort. The part that took the longest was booking my next appointment as the computer system had gone down through no fault of anyone at the desk. After that I got myself a cup of coffee and sat and relaxed until it was time to get my bus. Altogether a much less harrowing appointment than I thought it would be!

Dr Punit Ramrakha

Cardiologist

It is a great privilege to remain under the care of Dr Ramrakha, one of the leading cardiologists not only in this country but, quite easily, in the world. Beyond his exceptional clinical and medical expertise, his ability to inspire confidence and reassurance in his patients is truly remarkable. In simple terms, he has helped me find the confidence to live fully and flourish, without being burdened by concern over my cardiac history. I am and will always remain deeply grateful to him. Thank you so much, Dr Ramrakha.

Mr Raj Das Bhaumik

Ophthalmologist

Raj performed a very successful four eyelid Blepharoplasty on me. From my initial consultation, the pre-op, the actual op, and the follow-up consultation Raj which very professional, reassuring me and took time to ensure I was fully informed and comfortable with the procedure. I especially welcomed the phone-call at home a day and a half after the ops to check in on me. I am very happy that I no longer have bags under my eyes and no hooded eyelids,

Dr. Ash Kapoor

General Practitioner

My visit to see Dr Ash Kapoor at Levitas Clinic was excellent from start to finish. The reception and admin staff were friendly and helpful with booking on the phone and when I arrived at the clinic. Dr Kapoor himself was wonderful and I felt truly valued as a patient and well looked after in his care. He is professional yet empathetic and I felt he really listened to me and my concerns. My health issues are now fully resolved due to Dr Kapoor.

Professor Bijayendra Singh

Orthopaedic Surgeon

I needed an open reduction of a distal radial fracture. We researched local upper limb surgeons and were impressed with Professor Singhs experience and level of expertise. We were not disappointed. At each consultation both before during and after the procedure I felt reassured that I was in the best hands and that all would be fine. A very kind and thoughtful man who could not have taken better care of me. Thank you so much for everything.

Mr Chatenya Chauhan

Orthopaedic Surgeon

From the initial consultation to assess the need for surgery, through the carpal tunnel release procedure, removal of stitches, and the follow-up appointment with the consultant, the entire experience was informative, supportive, and reassuring. During the surgery itself, I felt calm, relaxed, and very safe. It was the best experience I have ever had, and I would highly recommend both this consultant and this hospital.

Freedom Vision - North Tyneside

Ophthalmology

After the operation my eye took a few weeks to settle. That meant I got to experience rather more post-op care than might be usual. Not only was the level of care excellent, but I got to see all the same staff most visits. An efficient and friendly team. Special praise due to the optometrist whose explanations where clear and precise and the responses to my questions well considered. This set my mind at rest.

Clarity - Blackpool

Ophthalmology

I decided to have laser correction done privately after finding out the waiting time for NHS treatment was too long. My cataract operations and laser correction on one eye were done at Chec and I have nothing but praise on the way I was treated by all staff, clinical as well as administrative. Based on this I had full trust in using Clarity, knowing that I would be treated by the same caring consultants.

Harley Street Hearing

Audiology, Ear Care

This was the first annual review of my hearing aids. It was extremely positive: apart from the hearing test and checking of my aids, many aspects of their use clarified as can only come to light through experience of wearing them. Conducted with care and commitment to helping me make the best use of the aids and I feel confident and positive about the way forward.

Prof. Hector Chinoy

Rheumatologist

I saw Prof. Chinoy for the first time this week and I thought he was excellent. He listened very carefully, spoke to me very clearly and considerately as well as making me feel relaxed and comfortable. He was able to articulate his clinical opinion to me in a way I could understand and he was incredibly proactive in his actions.

Lumen Health Assessments

General (Internal) Medicine, General Practice (GP)

Booking this appointment was the right thing to do, the thought of spending the majority of the days in test and reviewing the results was not something I looked forward to, but Dr Savin and the Lumen team were first class and the reassurance I've got from the visit (with some areas to work on) is definitely worth it.

Mr Jochen Fischer

Orthopaedic Surgeon

I was treated with the upmost care and respect. Consultations were well explained and plans/next steps for treatment were always discussed in a shared manner which was much appreciated as I felt involved in my care plan. Mr Fischer was always welcoming and personable making me feel like I was always in safe hands.