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Medical Prime Menopause Clinic

General Practice (GP)

I found MP through a friend of my sister who was having an horrific menopausal ordeal so she decided to go private and discovered MP. She spoke very highly of them and so both myself and my sister immediately booked appointments. I had an unpleasant interaction about 2 years earlier with an NHS FEMALE doctor at my GP surgery when I tried seeking help with my menopausal symptoms, as I found her quite callous and unsympathetic as she told me that I just needed to buckle down & get on with it as it is normal and every woman goes through it, but she would describe pills if I couldn’t handle it. I was so disheartened and discouraged that I never sought any further help. So struggled through this for three and a half years without any medical help. I tried a lot of natural & herbal remedies but nothing seemed to help, if anything it made my symptoms worse. I was suffering from awful hot & cold flushes and unbearable itchy skin. It was so debilitating and was making me miserable and I have always been a bright and upbeat individual. I had a talk with Zarina, the office manager, who arranges all the appointments and follow up calls and who was simply put a godsend. She was empathetic, patient, kind and very reassuring. She is an amazing ambassador for the clinic. I referred to her as My Earth Angel, she was beyond helpful. My doctor of choice was Dr Ash. I had my first appointment with her and liked her immediately. She is extremely knowledgeable and skilled and could answer any question asked of her. She put me at my ease instantly and asked considered and pertinent questions surrounding my symptoms. I never felt that she was just going through the motions and that I was one of many. She was very down to earth, personable and likeable. It almost felt like a chat between friends , although one of them extremely knowledgeable about the subject at hand. I came away feeling fortified and HEARD! Dr Ash immediately got me started on a prescription , and advised a follow up appointment for 12 weeks later to see how the medication had worked. I used a pharmacy that they are affiliated with to order my prescription and it was an huge relief as it arrived to my workplace the very next day so I could start on it immediately. I had my follow up appointment with Dr Ash and she adjusted my prescription as my symptoms had lessened but not disappeared so upped the strength which helped immensely. I am now receiving my prescription through the NHS and am doing really well and have gotten my life back , but I could not have achieved this without Medical Prime who put me on the road to recovery. Yes it is expensive but totally worth it in my opinion. I had no idea about where to start and it is a minefield as there are so many doctors out there who just prescribe medication without really thinking about what is most suitable for YOU. MP really take the time to find out what medication will give you the best results and that is what everyone wants and needs. . Dr Ash was very thorough and I was never made to feel that I was being dramatic about the effect my symptoms were having on me. Medical Prime made a huge difference for me and I will be ever grateful for their help in my menopausal journey.

Freedom Vision - Gloucester

Ophthalmology

I have had Cataract operations to both eyes January-March 2025. Things didn't start well when the Surgeon, in a 'telephone consultation' with me, committed to a price for the new lenses I would get. This was later overruled by the Management who told me the Surgeon didn't have the authority to agree a price with me. So I had to pay quite a bit more than I was originally told. As in some £400 per eye more. Amusing to observe how the 'care' (on the NHS, but sub-contracted to this private business) was promoted as being 'Exactly the same as Private Medical Care'. Oh no it wasn't ...it was much better. Once I was flagged up as 'potentially suitable for a PRIVATE operation' using Implants that were 'Not available on the NHS' I was treated very different. Previously done examinations were repeated 'to be sure'. Does that mean they are not sure if you are a NHS Patient? ;). Additional examinations 'not available on the NHS' were done. Am I being unfair? A short review would just say this: *Generally excellent professional friendly staff. * Medical care excellent. But.... Appointment waiting times need reviewing - I have always had to wait at least 45 min, sometimes more than on hour, before being seen. Why? If you depend on a relative or friend to drop you off and pick you up it sometimes got a bit difficult: Is this appointment going to take 30 Min, or 4 hours? Nobody knows. Admin/organization sometimes a bit confused - Why did I get an email survey for my right eye, and not for my left? Waiting in the corridor between different checks in different rooms a bit of a hit and miss - staff running around, folders being handed over, people sitting and waiting being missed, the order in which things were done got a bit confused sometimes, patients reminding passing nurses that others who arrived after them were seen before them. But all with good humor! But, in the end, I can see excellent again with both eyes - and that is what is really important.

Mr Nick Ohly

Orthopaedic Surgeon

When I went for the original consultation I had requested Mr Ohly on the recommendation of a friend whose hip he had replaced. I had deliberately not looked up his credentials as I wanted the first hand impression. (Of course I would follow this up subsequently.) At the initial meeting I liked his approach. He covered a lot of ground in language which was accessible to someone not at all clear on how bad my knee was, far less what could be done. I was not talked down to, and thus I felt able to ask questions, the answers to which I really wanted to know in order to look at how I was going to manage the whole business mentally and physically. I knew so little at that point, but in the following months I read and slowly became clear on what was about to happen. During that time I sent him a few emails and his responses were always prompt and thorough. I was scheduled for the operation in early October, but for reasons beyond his control, it had to be postponed. None of my preparation had included that possibility. Having geared myself up for it, I was extremely distressed at this turn of events. Mr Ohly took time to talk me through the situation and reassure me. He could have left it to someone else, but he did not. By the time I got to the operation I had full confidence in him because of how he had treated me as a human being. He knew I was scared and he managed that very well. I was not dismissed. When he came to see me after the operation he was professional and kindly. I was just relieved. In my follow up meeting he very shrewdly picked up on my concerns and dealt with them well. Seven weeks on I can see a future which I had thought was disappearing as my life shrank to cope with the pain I was enduring. I will never climb Mount Everest but I can climb stairs, something I could only do with extreme distress two months ago.

Miss Shamim Umarji

Orthopaedic Surgeon

Miss Umarji is a caring and professional orthopaedic surgeon . She was determined to make my symptoms better . Having consulted with another orthopefiac surgeon in march when my symptoms first started were there was no treatment suggested , Miss Umarji sent me to do MRI and RXay on the day and alíviate my symptoms by providing a steroid injection . I am very pleased she saw how important my hands were for my daily living and was not going to leave them to deteriorate any further . The rest, is my responsibility to continue with the hand exercises and antiinflamatorio diet . I highly recommend Miss Umarji .

Dr Raveen Kandan

Cardiologist

I have consulted with Dr Kandan several times since my bypass surgery, and have always found him to be courteous, knowledgeable and helpful in assisting with post surgery symptoms. He took time to listen and discuss various aspects of my cardio recovery, and took on board my comments and concerns, rather than simply issuing another prescription. He did amazing work in liaising with my GP in relation to cholesterol levels and my intolerance to certain statins, and that is now in a much better place thanks to him.

Mr Jamie Vatish

General Surgeon

I first met Mr Vatish at the womens hospital when he gave me my second breast cancer diagnosis. I had a lot of questions and concerns that he listened to and addressed. I have since had my consultations privately at the Priory Hospital and again, I have felt heard and listened to. My surgery was a bit more complicated due to my history and he found solutions and I am very happy with the results (achieved clear margins first time) and scar has healed well

Dr. Wisam Alwan

Dermatologist

I recently visited Dr Alwan for some assistance with a lower leg rash that was significantly impacting me and I needed answers as to what it was and how it could be treated. Dr Alwan was very understanding and took time to listen to my history and concerns as well as asked helpful questions. I left with a diagnosis and treatment plan which were clearly explained and felt a lot better in myself after the appointment. Thank you very much.

Skin Horizon

Cosmetic (Aesthetic) Medicine, Dermatology

I had an excellent experience at Skinhorizon Clinic for my acne treatment. The team was kind, professional, and really took the time to understand my skin concerns. The treatment plan was explained clearly, and I started noticing improvements sooner than I expected. The clinic has a calm, reassuring atmosphere, and I felt well cared for throughout. I highly recommend Skinhorizon Clinic to anyone struggling with acne.

Loughview Health

General Practice (GP)

I would recommend Loughview Health to everybody. I had such a good experience as soon as I walked in. From the receptionist asking if I would like water/tea or coffee, to the amazing doctor who actually took the time to listen to what I was saying. She actually cared and I am very thankful as I was so ill. Loughview Health is worth every penny and more! Myself and family members would highly recommend.

Pure Sports Medicine - Raynes Park

Nutrition, Osteopathy, + 4 more

I have had physiotherapy treatment with Seth Chambers for several months for various conditions. I was very pleased with Seth's advice which was instructive and really helpful in treating my injuries. It was also very useful that he could refer me to the musculo-skeletal doctor Sarah Rollins at the same practice who was also excellent. I am now injury free and would happily recommend both of them.

Mr Jason Auld

Orthopaedic Surgeon

I received clear advice about what to expect. The op went really well and results have been as good as I had hoped. I may even run again soon if I continue with the physio (15 months after the op). I had a choice of anesthetic and chose spinal injection, so that I could stay awake to avoid the sickness I experience with general anesthetic. Care in 3 shires was also amazing

Dr Elza Eapen

Psychiatrist

Dr Eapen has treated me for a number of years - and she has been instrumental in helping me overcome my lifelong OCD issues. As a result of her wonderful care and intelligence, I've had huge improvement which has lasted. I've grown to trust her opinions and instincts enormously. She cares a lot about her patients. I'm always recommending her to people.

Private GP Extra

General Practice (GP)

Dr Simon gave me a thorough explanation of my condition and any risks associated with it. He carried out all required tests and called to chat through my blood test results and to make any recommendations. Through Dr Simon’s clear explanations I’m now far more reassured about the condition, and how to deal with future occurrences. Many thanks.

Dr Christopher Phillips

Dermatologist

My consultation with Dr Phillips today was excellent. He made me feel at ease, explained everything to me regarding my current condition, answered any questions or concerns I had and was friendly and approachable. His advice going forwards was also excellent. I am so grateful for his expertise, knowledge and professionalism. Thank you.

Allergy Centre of Excellence

Allergy Medicine, Diagnostics & Testing, + 2 more

Wonderful experience at ACE, where my son has been attending OIT appointments. The centre is welcoming and full of books and toys to keep us entertained through the appointment. The staff are knowledgeable and kind, we feel very lucky to benefit from their experience. Most importantly, the treatment seems to be working!

Spencer Private Hospital Ashford

Pain Management, Audiology, + 11 more

As an in patient in nearby Williiam Harvey hospital with a broken hip, yesterday I was collected and taken to my eye appointment in a wheelchair. All the staff were wonderful and I'm most apreciative of their expertise and kjndness. They are a credit to Spencer hospitals.