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Mr Aruna Dharmasena

Ophthalmologist

I am Chinese with one (what I thought was a) hooded eyelid. I was immediately at ease at the consultation with Dr Dharmasena. He took the time to measure my eyes and conducted eye examinations using optical machines. He then drew a diagram which clearly illustrated what needed to be done. There was no pressure. It was clear that he was very experienced in his field. It was agreed that the crease on my eyelid needed to be repositioned (Asian bleph) rather than removing the hood, in fact there was no excess skin to remove. In a different clinic this other consultant offered me hooded eyelid surgery which would have been the completely wrong op. Other consultants would not just operate on one eye as they need to work on both eyes to create symmetry. So I was glad that Dr Dharmasena agreed to operate on one eye and be skilled enough to match it to the good eye. The cost The cost was very reasonable and affordable. There was a consultation fee, the surgeons fee and the hospital fee. The op It took around 40 mins. The hospital fees were very well priced considering there were three nurses and the consumables and equipment needed wouldn’t have been cheap. One of them held my hand incase I was anxious. For me the anaesthetic was just a sharp scratch in the eyelid, which lasted seconds. I opted for no sedation which brought the cost down by hundreds. The only thing I found uncomfortable was the insertion of the eye shield over the eyeball but it was a necessity. Dr Dharmasena popped in more eyedrops in to help numb the eyeball. During the surgery, I could smell burning skin, it is a distinct smell and I’m guessing the cut was done using a laser. Dr Dharmasena sat me up twice to check the position. I don’t remember much more about the operation other than it was very smooth and painless. Afterwards a huge dressing was applied to my eye. After care pack was provided and after a cup of tea and biscuits, I took a taxi home. Recovery. With one eye covered, I had no 3D perception and couldn’t tell how far something was. I removed the plaster the next day. There was no pain, bleeding or bruising. The lid was very swollen and red. I applied the chloramphenicol ointment regularly. The stitching was impressively neat and thin. Purple dissolvable sutures were used. He has also mentioned that he will keep the ends long so that they don’t unravel prematurely. There were 4 deep sutures that created the crease and other evenly spaced stitches along the crease to close the wound. The sutures started to irritate my lid after 14 days because my lid was in that transition stage where the wound is healing but the sutures were still hanging on. So I went to see Dr Dharmasena who removed a couple of sutures that were ready to come out and snipped the rest shorter. This provided a lot of relief and as the days went on, the skin started to heal up and the sutures started to drop off. Now on day 40, only one deep suture remains. The eyelid was a little numb and darker in colour. The feeling is returning and the dark skin is becoming lighter. He also mentioned that he created a crease that is 1mm higher as the lid always drops. Whilst it was healing it was bigger than expected but as it healed, it did drop just as he said it would. I’ve worn make up once and with the new eyelid, I am absolutely thrilled to tears. I can see my eyeliner and eyeshadow for the first time. One really impressive thing to mention is that Dr Dharmasena created an inner crease for my new eye. Chinese eyes don’t usually have an inner crease but my good eye does and he managed to recreate this. I didn’t even know I needed it till he created it and it’s beautiful! I am very happy with the whole experience and thanks to Dr Dharmasena for making one of my dreams come true.

Mr Mohammed Akmal

Orthopaedic Surgeon

I have been under the care of Mr. Akmal since 2022, for treatment of Spinal disc degeneration. Without his professional skill and empathy I would still be in chronic pain. Having had a very successful disc replacement & fusion surgery back in 2023 under his care, further deterioration in other joints resulted in needing another bout of disc replacements and fusion in my cervical spine, and cortex spacers in my lumber spine. In late 2025 I embarked on another session of surgery and underwent the operation to replace, fuse and insert spacers in the offending areas of my Lumber & Cervical spine. I request both of my afflicted areas be treated in the same operation, whilst naturally cautious he undertook a rigorous assessment of the risks and eventually he and his team agreed to proceed. I had both my Cervical and Lumber spine treated in the same surgery and having entered at 07:00, I once again walked out at 18:00 on the same day. 2 weeks later the key hole wounds had healed I was off painkillers and well on the way to full recovery. My experience again is a testimony not only to the personal skill, knowledge and empathy of Mr. Akmal, but to all the people who enable such life changing surgery to happen, including the anaesthetist, surgical team, and ward staff. The successes of the surgery undertaken by Mr. Akmal and his highly skilled team are due not only to their professional skills, but to the holistic approach taken from diagnosis, explanation of options, type of painkillers and follow up care. Whilst the impact of aging and bodily wear cannot be escaped, Mr. Akmal does offer options to improve quality of life immensely. An interesting footnote is prior to the surgery I was suffering from Hypertension, post surgery my BP is back to normal for my age, a reflection of how chronic pain can affect you in more ways than one....!!

Meadows & Wood Hearing Care - Worle

Audiology, Diagnostics & Testing

My hearing care assistant Claire was brilliant. I only made the appointment because I was spending New Year in the area from London and still had muffled hearing despite being under treatment for wax removal in both ears. I had already gone down the local NHS route, which uses only irrigation, to no effect and the private (Specsavers) route, which uses only micro-suction, with limited success after several visits. So I was delighted that with just one treatment of about twenty minutes at Meadows and Wood my ears were completely clear. Claire used both methods in appropriate combination to get the result I wanted. She was very pleasant, friendly and extremely professional and fully answered any questions I had. She was also careful to keep me informed of what she was doing at every point of the treatment whilst ensuring that there was no pain or discomfort. I would unhesitatingly recommend Meadows and Wood to anybody. The standard of treatment I received was so high that it might well be worth making the trip from London the next time I need their services!

Professor Shaun Preston

General Surgeon

Came in December 5th after being told I would have to wait 26 weeks via the NHS. I met up with professor Shaun Preston, who instantly noticed the hernia I had, and saying we could get it operated on before or after Christmas. I chose before as just wanted it sorted and recovery to start. He gave me the option, next Thursday or Friday (11th or 12th), I chose the 12th. Came in, a little nervous but was greeted by very kind faces and had a great chat with Professor Preston, putting me at ease instantly. The surgery was short and I woke up feeling relieved. I came back 3 weeks after the surgery and had a great chat with Professor Preston, asking how my recovery was and how my holidays/festive period was, showing he cared about my well being and personal life. Been given the all clear to slowly get back into training and have Professor Preston’s assistants number, incase anything is to change with my recovery.

One Hatfield Hospital

Geriatric Medicine, Neurology, + 21 more

I was going to e mail anyway to pass on my thanks so it’s nice to be able to leave a review. How lovely all the staff were that I met on NY eve. Dr Aziz was amazing! What a kind, considerate, empathetic and professional individual. I felt really unwell that day and concerned about some test results. She was so thorough, talked everything through with me in such a kind and understanding way. I left feeling so reassured. I want to thank the two lovely ladies on reception for helping with a couple of issues, a lovely lady who advised about which tests/appointments to approach first and another lovely lady who took my blood tests. I am sorry I did not get any names. But I want to say a huge thank you to all five individuals I met that day. You really helped me so very much. Five star rating all round from me! Happy New Year all.

Appi Clinics Hampstead

Acupuncture, Physiotherapy, + 2 more

I’ve been going to APPI Clinic to see Isabella for over 12 months now, and I’m genuinely glad I finally found a physiotherapist who truly understands my condition. From the very beginning, she has been extremely professional, knowledgeable, and attentive. What really sets Isabella apart is how thorough and personalised her approach is. She takes the time to listen, explains things clearly, adapts treatments as needed, and consistently follows up to make sure progress is on track. I’ve always felt supported and confident in the care I’m receiving. She’s an excellent physio, the practice is great with lots of facilities and equipment. I wouldn’t hesitate to recommend to anyone looking for high-quality, professional, and genuinely thoughtful care.

Mr Matthew Oakley

Orthopaedic Surgeon

Mr Oakley was clear from the start as to what my knee replacement involved, not shying away from the pain I would be in. This was greatly appreciated as I’m not a one for people trying to gloss over of things. He was very kind and also had a sense of humour, together with being totally professional. He came to see me before and after the operation and again before I left hospital after my 2 day stay. I had an 6 week appointment after my op and Mr Oakley was as nice and helpful then as the first time I met him. All in all I have been extremely impressed with his care, also that of the lovely nurses and other staff at the Nuffield in Hereford.

Fortius Clinic London

Diagnostics & Testing, Hand Therapy, + 14 more

My recent visit to the Fortius Clinic for removal of stitches and a post operative assessment was short, on time and to the point. On arrival, as always for previous appointments, the reception staff were briefed and I was immediately sent to the correct location, waiting time in a comfortable environment was minimal before being called in to see my surgeon, Mr Houlihan-Burne. who took the time to answer a few questions. and assure me that should there be any future queries or worries, he & his staff were always available. Many thanks

Knightsbridge Doctors

General Practice (GP), Imaging (Scans), + 5 more

Had an immigration medical appointment for Australia. I was running late and had to reschedule my AM appointment. Sent an email as the call option was automated message but the email was promptly replied and I was rebooked for the next available PM appointment. It meant I had to wait longer but they were swift to accommodate me and the services from reception to chest X-ray and GP examination was brilliant. I was offered the Polio vaccine and a painless blood tests. Overall I recommend 100%.

Mr Ashutosh Tandon

General Surgeon

Mr Tandon is extremely professional. I felt very safe in his care. Every stage of the surgery was thoroughly explained and agreed before proceeding. The post op consultation was very professional and the surgery was explained again using photographs from the surgery. The surgical wounds have healed very well and a point to mention; his suturing is immaculate, leaving me with minimal scarring. Highly recommended.

Bristol Menopause Clinic

Obstetrics & Gynaecology, Sexual & Reproductive Health

The clinic is easy to find, just off the motorway. I was made a cup of tea when I arrived. The doctor was very pleasant and patient whilst I listed my many and confusing health symptoms. I felt listened to and understood. It was so good to have the time to elaborate in a way that you cannot in a traditional doctor appointment. think we have a plan going forward which will help. Fingers crossed.

New Victoria Hospital

Ear Nose & Throat Surgery (ENT/Otolaryngology), Pain Management, + 26 more

This is a hospital I tell everyone about. The private Gem where service and speed excel all the bigger bars in London with the accompanying expertise. I hope BUPA’s acquisition does not change what is the best private hospital in the cpu try and I unfortunately have been to may form London to Southampton to Oxford. Outstanding care and true real world service excellence

Cleveland Clinic Portland Place Outpatient Centre

Anaesthetics, Cardiology, + 10 more

An excellent consultation with Aoife Lynch, who explained to me (for the first time after all my treatment) what actually was happening in my body and gave me good practical advice on how to improve my diet. After the consultation I came away with lots of ideas and a greater understanding of how to improve my wellness. She was excellent, friendly and good company,

Dr Rohan Jagathesan

Cardiologist

I cannot thank Dr Jagathesan enough through his worrying time for myself and my family. Every stage was explained in a clear & concise manner and he put my mind at rest throughout the process. Thank you again Dr Jagathesan for all your help in controlling my blood pressure, heart health checks & bringing my cholesterol to an acceptable level.

Mr Daniel Dowen

Orthopaedic Surgeon

This man is an absolute Saint and I cannot recommend him enough. Very professional, very approachable and very good at explaining processes and so on. I came to him for hip surgery and from the minute I saw him at first consultation I felt very at ease. I feel someone was watching over me when I got referred to him.

Mr Desmond Gibson

Orthopaedic Surgeon

Dessie was a top guy a brilliant way about him to provide reassurance and advice to improve the situation. I will be recommending him to other sports people as he was so informative and my only regret was that I hadn’t invested sooner!