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Skylight Psychiatry

Psychiatry

Both of my clinicians were friendly and professional. In particular, Hannah Geary was excellent - reading my report from her, I felt she really listened and understood my situation and experiences. A few negative points: I arrived around 5-10 minutes early for my in-person appointment and no one from Skylight was listed on the outside of the clinic. I tried to speak to someone else on the buzzer list, but they couldn't help. I then rang the Skylight number and got an answer machine. Only then did my clinician arrive - he said he didn't know my appointment was at 9.30am as he never does appointments that early. This was an unnecessarily stressful experience, and when relaying this to Hannah Geary, she asked for my permission to escalate this. The wait time on communication was much longer than I would have expected. My report was also delayed because my early developmental questionnaire was somehow not linked to my profile. I received initial emails saying everything was complete in October, but then the eight-week timeline passed and I had to chase up. Had someone contacted me earlier to say there was a problem (which was easily rectified), I would not have had to wait an extra month to get my final report. I also haven't received confirmation that my request for extra sessions has been acknowledged and a rough timeline for these, so will follow up on email.

Fitzrovia Hospital

Cardiology, Gastroenterology, + 4 more

I had ALT phallo with Mr Nim Christopher and was admitted for 5 days post-op, and I cannot thank the nursing staff enough for the care I received. Every nurse I encountered was professional, compassionate, and genuinely attentive. They consistently checked on me, explained things clearly, responded quickly whenever I needed help, and treated me with kindness and respect at all times. Their reassurance and calm presence made a difficult hospital stay much more comfortable and less stressful. It’s clear they take great pride in their work and truly care about their patients. The morning Nurses Kate and Erisa were extremely wonderful even though at one point there were so many patients and only 2 of them to take care of all of us, they were encouraging and they set a positive tone for each day. The night shift nurses Mo and Aliesha were reassuring and kind and always present when things felt hardest. Of course ai cannot leave out Alina who was always caring and compassionate throughout my stay. Last but certainly not least I would like the thank Mr Nim for his excellent care and support and Dr Patil for the amazing anesthesia he delivered. They were all like family to me. I’m deeply grateful for everything they did for me. Your professionalism, kindness and dedication did not go unnoticed.

The National Heart Clinic

Cardiology

Dr Lo Monaco places empathy at the heart of his practice. He sees you as a fellow human first and has the soul whispering skill of knowing intuitively how to put you at ease. This is combined with exceptional domain expertise in cardiology. He cheerfully communicates this expertise with authority and compassion. In each of our consultations, I have felt seen, heard and loved. When you realise you have a heart problem, the anxiety can become immense and make matters worse. Hand on heart, Dr Lo Monaco has not only shown me a path to improved heart health but also from day one removed the fear from the process. Thank you Doctor.

Mr Samuel Rajaratnam

Orthopaedic Surgeon

Mr Rajaratnam performed my left knee replacement surgery 2 weeks ago. This was a follow up consultation having had staples removed from the incision made. All was well, he was pleased with my progress. I cannot praise Mr Rajaratnam and his team highly enough. He replaced my right knee very successfully in 2022. The procedure and recovery path on my left knee is going just as positively. I am extremely pleased with my progress. A totally professional experience. As mentioned previously I cannot commend Mr Rajaratnam highly enough. Thank you

Mr George Fayad

ENT Surgeon

Our first private healthcare appointment was a thoroughly positive experience. Dr. Fayad took the time to truly listen and understand concerns regarding my 8-year-old son. He was patient, reassuring, and extremely thorough in his approach. I particularly appreciated how clearly he explained the investigations and the plan of care, ensuring we felt informed and confident about the next steps. This was a very reassuring and professional experience, and we are extremely grateful for the care provided.

Mr Miles Duncan

Oral & Maxillofacial Surgeon

The care and professionalism I received during my appointments and surgery was second to none. I had a few appointments before my Genioplasty was carried out and all my appointments were on time. I was quite nervous going into surgery but the team were great and helped to keep me calm. After the surgery my healing and care was smooth and I made a speedy recovery. I would have no hesitation recommending Mr Miles, his skill and experise are evident from the great results that were achieved.

Mrs Ami Shukla

Obstetrician & Gynaecologist

This was my third visit to see Mrs Shukla. I have found each time she puts me at ease, listens to what I say and is professional and clear in her responses. I have total confidence in her abilities to address my issues and improve my health. This was evidenced on each occasion, this one included. Today I feel so much better than I did and I am very grateful. Dealing with the perimenopause is hard enough but made that little bit easier because of Mrs Shukla’s care and attention. Thank you

Dr. Sanjay Bhandari

Cardiologist

I had an excellent experience with Dr Bhandari. He was very attentive and took the time to genuinely listen to all of my concerns. Dr Bhandari is extremely knowledgeable and explained the diagnosis and treatment plan clearly and in great detail, which was very reassuring. The echocardiogram and ECG was performed with great patience and care, with everything explained step by step. I felt well looked after throughout the appointment and treatment journey and would highly recommend Dr Bhandari.

John Flynn Opticians

Optometry

I wanted to send a huge thank you for the exceptional care you provided to my friend last week. We are incredibly impressed by your expertise and thoroughness in explaining the condition (Keratoconus), your guidance on further management and your prompt referral to the Eye Consultant. We are equally impressed by your wonderful team’s kindness and promptness. It’s a relief to know such high-quality care is available locally, and I’ll be sure to point my friends and family your way.

Professor Yogesh Bajaj

ENT Surgeon

"I recently saw Professor Bajaj regarding severe Rhinitis. After referring me for a number of tests he provided a clear diagnosis and explained the surgical plan in a way that put me completely at ease. The surgery was a success, and I can finally breathe easier after many years of struggling. Throughout he showed care, kindness and professionalism for which I am grateful. I would highly recommend Professor Bajaj

HMT St Hugh's Hospital

Cosmetic (Aesthetic) Medicine, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 8 more

Excellent service from my first appointment to my surgery date and aftercare. Wait times from my initial consultation to operation date was not too long at all. Mr Nikhil Nanavati remained professional and efficient at all times. Always happy to discuss any concerns. I would definitely recommend his expertise to anyone who made need foot surgery. Thank you so much once again.

OneWelbeck

Cardiology, Gastroenterology, + 20 more

I had trouble releasing urine, as well as blood being present in the urine. Blood would still come out after urination. A stricture in my urethra was the reason for my discomfort. Mr Varun Sahdev was able to determine that and propose various procedure options. After the operation, all my discomfort gradually disappeared, with a very significant change right after the operation.

Nuffield Health Parkside Hospital

Dermatology, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 15 more

Very happy with my consultant and the nursing staff but (as I have previously said in feedback) that waiting area (on the first floor) at Parkside really needs improvement. The reception staff are unfriendly, talk noisily amongst themselves, the coffee machine was broken today, there are sirens (or alarms or phone rings?) going off regularly which is not good for anxious patients

Mourne Private Clinic

Dietetics, Imaging (Scans), + 3 more

This is our first pregnancy and we decided to book in for an early scan, we wanted the reassurance. From the moment we walked in, the staff were lovely and very friendly. We weren’t waiting long before Rebecca took us up for our ultrasound. Rebecca was lovely and explained everything to us. We were delighted to see a little flutter. Would recommend Mourne Scan Clinic

Dr Vishal C. Patel

Gastroenterologist, General (Internal) Medicine

I had an excellent experience with doctor C Patel. He is extremely professional, knowledgeable, and attentive. He took the time to explain everything clearly and made sure I felt comfortable and confident in my care. His dedication and high standard of work truly stand out. I highly recommend him to anyone looking for excellent medical care.

Professor Richard Keen

Rheumatologist

A very reassuring consultation, with Professor Keen. He clearly stated options open to me for treatment. Had the opportunity to ask questions, a real boost to my confidence going forward. I can’t recommend Professor Keen more highly, for his patient care and professional expertise. Feel very fortunate to have been introduced to him.