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Medical Prime Menopause Clinic

General Practice (GP)

I found MP through a friend of my sister who was having an horrific menopausal ordeal so she decided to go private and discovered MP. She spoke very highly of them and so both myself and my sister immediately booked appointments. I had an unpleasant interaction about 2 years earlier with an NHS FEMALE doctor at my GP surgery when I tried seeking help with my menopausal symptoms, as I found her quite callous and unsympathetic as she told me that I just needed to buckle down & get on with it as it is normal and every woman goes through it, but she would describe pills if I couldn’t handle it. I was so disheartened and discouraged that I never sought any further help. So struggled through this for three and a half years without any medical help. I tried a lot of natural & herbal remedies but nothing seemed to help, if anything it made my symptoms worse. I was suffering from awful hot & cold flushes and unbearable itchy skin. It was so debilitating and was making me miserable and I have always been a bright and upbeat individual. I had a talk with Zarina, the office manager, who arranges all the appointments and follow up calls and who was simply put a godsend. She was empathetic, patient, kind and very reassuring. She is an amazing ambassador for the clinic. I referred to her as My Earth Angel, she was beyond helpful. My doctor of choice was Dr Ash. I had my first appointment with her and liked her immediately. She is extremely knowledgeable and skilled and could answer any question asked of her. She put me at my ease instantly and asked considered and pertinent questions surrounding my symptoms. I never felt that she was just going through the motions and that I was one of many. She was very down to earth, personable and likeable. It almost felt like a chat between friends , although one of them extremely knowledgeable about the subject at hand. I came away feeling fortified and HEARD! Dr Ash immediately got me started on a prescription , and advised a follow up appointment for 12 weeks later to see how the medication had worked. I used a pharmacy that they are affiliated with to order my prescription and it was an huge relief as it arrived to my workplace the very next day so I could start on it immediately. I had my follow up appointment with Dr Ash and she adjusted my prescription as my symptoms had lessened but not disappeared so upped the strength which helped immensely. I am now receiving my prescription through the NHS and am doing really well and have gotten my life back , but I could not have achieved this without Medical Prime who put me on the road to recovery. Yes it is expensive but totally worth it in my opinion. I had no idea about where to start and it is a minefield as there are so many doctors out there who just prescribe medication without really thinking about what is most suitable for YOU. MP really take the time to find out what medication will give you the best results and that is what everyone wants and needs. . Dr Ash was very thorough and I was never made to feel that I was being dramatic about the effect my symptoms were having on me. Medical Prime made a huge difference for me and I will be ever grateful for their help in my menopausal journey.

St Joseph’s Hospital

Audiology, Cardiology, + 22 more

I recently had surgery at St. Joseph’s Hospital in Newport and I honestly couldn’t fault the care I received. From start to finish, the staff were outstanding and made what could have been a stressful experience feel calm, reassuring, and well looked after. A special mention has to go to Esther and Megan R — they were absolutely fantastic during my stay. Both were incredibly kind, professional, and genuinely caring, and they really went above and beyond to make sure I was comfortable and supported. I can’t recommend the level of care highly enough. If anyone is considering having a procedure done privately, I would 100% recommend St. Joseph’s Hospital. The standard of care is excellent, and I felt in safe hands throughout.

Mourne Private Clinic

Dietitian, Imaging (Scans), + 3 more

We first went 4 years ago with our first son and had 4 scans. We are pregnant again and just had our final scan which would be our 3rd/4th this pregnancy and every time we go the ladies are just a pleasure. So kind, so thorough and just lovely lovely people. We had Lisa today asked she is so nice, patient and a lovely person. There is usually a young girl at reception who is lovely but today there was a different lady who possibly was having a bad day as she was not welcoming not friendly. Possibly didn’t want to be at work and she had the impression she couldn’t be bothered. But it wouldn’t stop me from going as everyone else is always great

The Royal Free London Private Patients Unit

Cardiology, Cosmetic (Aesthetic) Medicine, + 18 more

Private room badly refurbished from a two bed ward. Very poor heating system so room was cold and because there were three windows to the corridor, it could not be darkened - blinds ineffective. Bathroom newly refurbished but I was surprised there was no Arab douche facility or bidet. It is not acceptable to have to pull individual sheets of very poor quality toilet paper from a wall machine. There were shampoo bottles and body lotion but no soap bottles or dispenser. I know the NHS cannot compete with SJand E or the Wellington but I was dismayed by the standard. Care was good but rushed because of Christmas staffing levels.

Mr Abdul Kasem

Breast Surgeon

Not quite sure where to begin but the service from Mr Kasem and his team around him have been Outstanding,. He is so well respected that they all go above and beyond, from the very first appointment to diagnosis I had all the results in a week. Imaging came in at 7am as he requested the urgency. I had a biopsy and being on top of Christmas he called me each day to say still waiting for news. Late Christmas Eve, he called to say all was clear. I am very lucky but I would 110% recommend Mr Kasem. Thank you.

Mr Peter Cooke

Urologist

I’m extremely pleased with the highly professional level of care I received from Mr Cooke and his team. He is very friendly, extremely knowledgeable and very proactive in his level of service. He was able to efficiently treat me and provide me with future guidance to ensure my peace of mind and continue with good health. I’m very pleased that I found Mr Cooke and I absolutely highly recommend his services. Thank you once again and all the best to you for 2026.

One Ashford Hospital

Dermatology, Pain Management, + 21 more

I was very early for the appointment so was encouraged to go to cafe and assured I would be called when they were ready. The receptionist answered our questions with a friendly manner. The nurse was very attentive and explained the procedure whilst preparing the cannular. She even brought blankets as it was chilly in the room. The cardiologist gave time to explain the findings afterwards and advised regarding medication. Excellent service!

Mr James Neffendorf

Ophthalmologist

I cannot fault my experience with Mr Neffendorf and his team on the day, all played their part to the full. My only negative comment is how disappointing it was that the procedure was cancelled three times, and at very short notice - whilst it was explained the postponements were due to emergencies, this does not help the mental wellbeing of those that have psychologically built themselves up for what is a traumatic operation.

St Giles Physiotherapy

Physiotherapy, Sports Rehabilitation, + 1 more

I was recommended St Giles physiotherapy to take our Son to as he was complaining of knee pain. Claudiu diagnosed what was wrong and gave our son various exercises to do to help with the pain. Our son also had laser treatment and massages which really helped. The exercise programme we continued with at home too using a friendly app to track progress. I highly recommend St Giles physiotherapy and Claudiu.

Well Life Clinic Oxted

Allergy Medicine, Clinical Genetics, + 12 more

I had a telephone consultation with Dr Rakesh Patel today. He was kind, understanding, positive, practical and clear. He took a thorough history and was very empathetic, offering realistic suggestions on lifestyle strategies as well as medical support. I have a clear plan of action and would feel confident in recommending Dr Patel to anyone else wanting a warm, well-informed and efficient experience.

Pure Sports Medicine - Raynes Park

Nutrition, Osteopathy, + 4 more

I have had physiotherapy treatment with Seth Chambers for several months for various conditions. I was very pleased with Seth's advice which was instructive and really helpful in treating my injuries. It was also very useful that he could refer me to the musculo-skeletal doctor Sarah Rollins at the same practice who was also excellent. I am now injury free and would happily recommend both of them.

Professor Steven Brown

General Surgeon

Professor Steven Brown and his entire team have been absolutely amazing. So very kind, caring and really patient with me which has been especially important as I suffer with severe medical anxiety. I have received excellent treatment and care very quickly, therefore I cannot thank you and the team enough for everything you have done to help me so far. A million thanks!!

Mr Alan David James

General Surgeon

Everything was extremely good regarding the care and surgery. As someone who is usually uncomfortable with just visiting a hospital I was very relaxed before and after the operation. The only comment I can think of relates to a little more clarity as to the limits of the things I can do during my recovery at home e.g. first 2 weeks, 2nd 2 weeks, beyond.

Dr. Emily Cary

General Practitioner

Cannot fault my experience. It was lovely tor be listened to and solutions found to my problems which is more than I got from my Doctors. It’s a shame than women are having to go to specialists privately to get the help needed. Today was my 2 month review and starting HRT has been life changing.

Miss Clementine Vaughan

Nutritionist

I found Clementine through a women’s business fair in Islington. Immediately, it was clear that Clementine is as understanding and committed as she is brilliant. Clementine guided me for the better part of a year through my health journey and I am very grateful for her!

Dr Pankaj Kumar Agarwal

Ophthalmologist

I consulted Dr. Agarwal at Spire Shawfair Edinburgh regarding blurred vision, he quicky diagnosed the issue and reassured me this could be treated. He preformed YAG capsulotomy on the same day. He was knowledgeable and professional throughout the consultation.