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Kingsbridge North West Hospital

Audiology, Cardiothoracic Surgery, + 29 more

The hospital was very clean, staff were very friendly and helpful. The procedure staff were particularly nice and professional. I was very happy with the procedure and the level of professionalism and also good bedside manner. One/two areas which could be improved if you are interested : 1. Pre-procedure information suggested an overall time from entry to release of approx 2hrs. With a 6pm admission time, I assumed I could arrange a collection for 8.30pm with some time to spare. However, on arrival, after approx 1hr 15mins it became apparent that the admission time of 6pm was a general time for 3 patients to be admitted and seen that evening between 6-9pm. I happened to be patient no.2, so was seen around 7.30 and released around 9, meaning I could not use the lift arranged (my wife &kids were ok til then, but not after). This then presented me with a choice of either taxi home or to ask someone at short notice to come and collect me. Had I known the range of procedure/release times in advance, I would have arranged a different, more appropriate, lift from the start. This leads to point no.2 2. I was not made aware of the choice on whether to have sedative or not. The literature states "you will be given a sedative" not that you have a choice. After the delay above, this then created a difficulty whereby if I took the sedative, I could not legally be released to an unknown taxi driver and would have to arrange another lift at short notice or not take the sedative. I opted to not take the sedative. Had I known this option was there, I could have driven myself to and from the appointment. It also would have saved my wife and kids spending time in the car on a busy evening. In connection with this, during the appointment, it sounded like release/recovery after the sedative was likely to be several hours, so release before 10-11pm was unlikely from the start and it was always probably going to be later if I took the sedative. Please don't take the above as criticism, just highlighting that making the choice on sedative clear would have allowed me to more easily plan both my transport. Also providing a bit more detail on the admission/procedure time range and release time range would have allowed me to more easily arrange appropriate transport. Basically, more information would have made things a bit easier is all

Cromwell Hospital

Allergy Medicine, Audiology, + 17 more

For 6 years I have been suffering with severe abdominal pain, I have been in and out of hospital over this period of time, having seen many doctors & consultants, had multiple scans and tests etc, was put on too many medications to name, nobody picked up what the problem really was, that was until I met Dr Raza, and thank God I did! From the first scan he performed, he diagnosed Endometriosis, this had never been mentioned to me, his diagnosis was stage 3 deep infiltrating endometriosis, Dr Raza has performed robotic surgery to clear the disease, having said one of the worst cases he has ever dealt with. Approaching 4 weeks post op, I have just been to see Dr Raza, and he is over the moon at how incredible my wound has healed, one incision only via the belly button, he was really proud of his work, and absolutely so he should be, to me, he is my hero, he is truly one of the most gentle men I have ever met, along with his nurse Denia, who has been my rock throughout my recovery period. I cannot advocate Dr Raza enough, 6 years of my life totally wasted backwards and forwards in and out of hospital to no avail, until now, thank you Dr Raza and Denia, for making my future look so very much brighter, you are my saviour, and I’m proud to call myself your patient. Thank you for everything and I would not hesitate to come back to you if I need too❤️

Mr Michael Moss

Orthopaedic Surgeon

I recently had a hip replacement performed by Mr Moss, and I could not be more grateful for the outstanding care I received. From my very first consultation, Mr Moss was clear, reassuring, and incredibly professional. What impressed me most was how quickly everything moved — the surgery was scheduled and completed far sooner than I expected, which was a huge relief. The surgery itself went incredibly smoothly, and the level of skill and precision Mr Moss demonstrated was exceptional. My recovery has also been remarkably quick. I’m already moving comfortably again and feeling genuinely surprised at how rapidly my mobility has returned. Throughout the entire process, Mr Moss showed genuine care and attention. He checked in regularly, ensured I understood each stage of the recovery, and made sure I had everything I needed to heal properly. I can’t thank Mr Moss enough for giving me my mobility – and my quality of life – back. I would highly recommend him to anyone considering hip replacement surgery. He is truly outstanding.

Moorfields Private Eye Hospital

Ophthalmology

A bad first impression: I arrived as requested at 7:30 to find no staff in Reception and the whole area in darkness! After about 10 , mins a nurse arrived to take us through to the ward. I had been told by the nurse on the phone doing the pre-op check that I was first on the list. However on the day I was told I was 6th, but suspect there were more than 5 people in front of me, as I was not taken downstairs for the procedure until 1about 11:30.. The problem for me was that I was very nervous and the unexpected delay made me very anxious. During my time in Room 19 the male nurse (?) looking after me did an excellent job, trying to reassure me as well as doing all the necessary preparation. Once I got to the operating theatre everyone was pleasant, efficient and friendly, The sedation was effective and the experience much less unpleasant that the retinal tear repair I had had at Moorfields about 10 years ago. I am now in a much better state to face the procedure on the 2nd eve in a few days time.

GenesisCare Cambridge

Oncology

I feel very fortunate to have had my chemotherapy and radiotherapy at GenesisCare Cambridge. The standard of care is excellent and everyone at the clinic is friendly and welcoming. While spotlessly clean with fantastic facilities the centre doesn't feel overly clinical. I really like the holistic approach to treatment at GenesisCare and particularly benefited from the exercise medicine clinic which took me from gym phobic to regular gym goer with huge benefits for my physical and emotional wellbeing. GenesisCare go above and beyond to make treatment less arduous, from providing really comprehensive support to prevent or mitigate unpleasant side effects to offering a complimentary taxi service to and from radiotherapy sessions. Another plus of GenesisCare is that the consultations are never rushed - there is always time for questions and I particularly appreciated my consultant taking time to talk me through the treatment options and providing really clear answers to all my questions.

Dr Maria Papadopoulou

Obstetrician & Gynaecologist

I had an exceptional experience with my gynecologist and her entire team. From the moment I walked in, I felt welcomed, supported, and completely at ease. Every member of the staff was warm, professional, and genuinely attentive to my concerns. Dr Maria, was incredibly thorough, knowledgeable, and compassionate. She took the time to explain everything clearly, answered all my questions with patience, and made sure I felt comfortable at every step of the process. Her calm and reassuring approach truly made a difference. The environment of the clinic was outstanding — spotlessly clean, modern, and very well-organized. It’s clear that great care is taken to maintain a high level of hygiene and professionalism. I felt safe and confident throughout my entire visit. Overall, I couldn’t be happier with the care I received. I wholeheartedly recommend this doctor and her team to anyone looking for a trustworthy, professional, and truly caring gynecological practice.

Mr Guirgis Awad

Plastic Surgeon

“I had breast surgery with Mr Awad and my experience was exceptional from start to finish. During the consultation, Mr Awad took the time to thoroughly explain the procedure, answer all my questions, and help me feel completely comfortable with my decision. Their bedside manner was warm, respectful, and reassuring. The surgical team and office staff were equally outstanding—supportive, organized, and attentive. On the day of surgery, I felt well-prepared and cared for. My recovery went smoothly, and Mr Awad provided clear instructions and followed up to ensure everything was healing as expected. The results exceeded my expectations, both aesthetically and in how much more confident I feel. I am truly grateful for Mr Awads skills, professionalism, and compassion. I would highly recommend them to anyone considering breast surgery.”

Candover Clinic

Dental Care, Dermatology, + 19 more

De Holden has done more than she knows. She has been the first doctor that has listened to me and made me not only feel heard but also like I’m a whole person not a group of symptoms and issues with no end in sight. Dr Holden has a lovely manner about her and actually cares about her patients. The whole process was simple and the best decision I have made. I now need to work on a more in depth action plan to more forward with but know I can go back and get help to more forward if needed. This appointment helped me more than any medication could. It gave me my sense of self and not like I was making it all up. I wholly 100% recommend Dr Holden if you are struggling with joint pain because she cares and that is unfortunate rare today

Mr Hasan Al Chalabi

General Surgeon

I recently came to see Dr Chalabi about a new hernia, he previously operated on me earlier this year, I would highly reccommend him when it comes to Hernias, his knowledge and skill set are definitely top tier and his approach is wonderful.His communication skills are always excellent, he is compassionate, reassuring and always goes above and beyond. He has helped me and it was through my father who is a patient of his, that I was lucky enough to hear about him. A big thank you to Dr Chalabi. Also a big thank you to his secretary, Bobi, who is always so polite and helpful. She always goes above and beyond. Her communication skills are excellent, she is polite and very understanding. Wishing them both the best in their career.

Mr Chukwuemeka Okaro

Obstetrician & Gynaecologist

I cannot recommend Dr Okaro enough. He executed my entire pregnancy with such care and ease. I have a lot of anxiety, and I used to worry a lot about birth and how it would be. But honestly, after my husband and I met Dr Okaro everything changed. I went with Vaginal delivery and he calmed me down during delivery which I know was not easy for him since I come from a place of anxiety and panic attacks. He has given me my greatest accomplishment - delivering an entire human being with such care and comfort. For this, I will always be grateful to him and no words or review will ever be enough to describe how accomplished and empowered I felt after my delivery. I wish him and his team all the very best.

Willow Health

General Practice (GP), Holistic Therapy, + 2 more

I had a wonderful experience with Willow Health and Dr Colquhoun. I was confused about my treatment options and desperate for relief from my menopause symptoms, but from the very start, I was met with respect and empathy. It’s such a safe space where women can openly discuss every part of their menopause journey. I’ve now started HRT, and after just two weeks, I’m already feeling the benefits of having a treatment plan tailored to me. I’ve recommended this practice to so many women, and I’m confident anyone struggling to find the right support will find the help they need here. Thank you.

London Bridge Sports Medicine

Sports & Exercise Medicine

Great experience in general. The whole thing from the emails you get, the appointment scheduling and of course visiting the doctor, all went really smoothly. I saw Dr Antbring who was really lovely and helped me through my journey including the initial scan, sending me for the MRI and helping me to decide and then actually doing the injection and of course a plan for my rehab exercises. Great experience overall. Now I need to wait a week and then start with the rehab and fingers crossed I make a full recovery. I appreciate everything. Thanks again!

Mr Sarang Sapare

Orthopaedic Surgeon

This was my first private Consultant appointment and Mr Sarang Sapare was excellent. He listened intently and intelligently to what I said, read through a previous Radiology Report and medical evidence, then examined me thoroughly, before setting out the next steps forward with my treatment plan. He was very knowledgable and reassuring, resulting in me leaving the appointment feeling more positive about my current situation. Thank you for your help and advice.

Schoen Clinic Chelsea

Coaching, Holistic Therapy, + 7 more

The team at The Schoen Clinic have been nothing short of exceptional. They have been supportive, responsive, and genuinely caring throughout an incredibly difficult time for our family. Their consistency, professionalism, and compassion made an overwhelming situation feel more manageable. I have nothing but positive things to say about every interaction we have had with them, and we are truly grateful for their care.

Mr Ahmed Shalan

Vascular Surgeon

MR Shalan made me feel comfortable and at ease when scanning my legs and talked me through what he could see and how the veins in my legs were caused. He answered all my questions and explained what procedure would be best for me, and talked me through all the steps of the procedure to support me with my worries. It's nice to receive compassionate care. Thank you

Dr Alberto Murino

Gastroenterologist

Excellent - Dr Dev Chauhan was brilliant - his diagnosis spot on and he has a kind bedside manner - Matron Margaret was very good - one unhappy moment when my nurse told me that thebotherbpatients on the ward did not complain when blood was taken - maybe my pain threshold is different but I found the taking of blood tge most difficult of all. Thank you Deanna I.