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Professor Roman Cregg

Anaesthetist

I was referred to Dr Cregg for continuing pain after endometriosis surgery. He examined me and told me that I could ask to stop at any time. When the examination became painful I forgot how to ask him to stop, so he didn’t. Afterwards he did apologise for it being painful. The room at the Fortius did not feel set up for intimate exams. I had emailed his secretary some of my previous notes, which she confirmed she had received, but Dr Cregg did not have access to them at my appointment. He said he wanted to coordinate with the other specialties I was under regarding ongoing investigations, then didn’t. He said that bloating and distension are the same thing, but they are not. He wanted to refer me for an MRI to check for any issues with muscles or nerves, including endometriosis. He said we could discuss my questions later then took me to sign forms and disappeared, it was really unclear that was the end of the appointment. I was told when I booked that the first appointment would be 50 minutes, but in total it was maximum 30 minutes. I was then told by his secretary when to book an appointment to follow up with the results. The working day before, his secretary emailed me (not phoned) to cancel the appointment as my MRI had not yet been reported on. I had already booked a follow up appointment with my gynaecologist the afternoon of this planned appointment to discuss Dr Cregg’s findings, which I could now not change without being charged as I saw the email less than 24 working hours before. I told his secretary that my insurance plan was changing and I really needed the MRI results beforehand to have time for any potential treatment / surgery to still be covered. It was a lot of hassle to get the report, and when I eventually did see Dr Cregg he said I needed to follow up with my gynaecologist (again) to discuss one of the findings. He was late to the follow up appointment because he had double booked the slot, which he did apologise for. I told him the pain and vomiting were getting worse and felt unmanageable on my current medications. He told me to stop taking opioids and that he would never have prescribed them in the first place (which my other doctors disagreed with since I was only using them for flare ups); that he didn’t think I should start neuromodulators but didn’t explain why (several doctors wanted me to, I am now on a low dose for gastro issues and find it helpful); that I needed to use less heat for the pain; that pain can cause nausea and vomiting but he wouldn’t advise on antiemetics and to ask gastro instead (who then said that wasn’t her area either). He said the pain was from myofascial pain syndrome affecting the pelvic floor, with hormones causing flare ups. He didn’t listen when I said the pain he found felt very different to my flare up pain. He wanted me to do pelvic physio, which I’d already recently finished treatment with and my physio said she had checked the same areas he found to be painful. He said this could be with or without pelvic floor injections. I told him I didn’t feel I had enough information to decide, to which he replied that I had this conversation (?), the letter, and I could book an additional appointment if I wanted - I’m unsure how this would’ve helped. When I received the letter it said the injections were CT guided and done under sedation, which he had not mentioned. Later when I spoke with my insurance they wanted to know why the sedation was necessary, which I could not answer. He uses some sort of AI assistance during appointments but doesn’t explain beforehand. Both my letters have several mistakes. He did emphasise in the letter that his diagnosis was separate from endometriosis in order for my insurance to cover treatment for me. I tried removing my IUS and have had no pain or vomiting since. My gynaecologist now thinks the IUS was causing my flare ups. So I don’t believe Dr Cregg’s treatment plan would’ve worked. I have since seen another pelvic physio for a second opinion who said since I now have no pain, she doesn’t think I should pursue his treatment plan. I have not been able to reproduce the pain from his examination, so she thought possibly I was nervous and tense in his appointment.

Miss Jane Kerby

Plastic Surgeon

I cannot recommend Jane highly enough! From my very first phone call with Jane….we were basically besties haha she made me feel completely comfortable, heard, and confident in my decision. I had a tummy tuck with liposuction, and I am absolutely thrilled with my results. She has done an amazing job….i am only 2 weeks post op and wow!!!! Already!!! Her stitching and scar work is a work of art! Not only is she incredibly skilled and professional, but she is also such a genuinely lovely person. She took the time to explain everything clearly, answered all my questions, and supported me throughout the entire process. Her care and attention to detail truly show in her work. I’m so grateful to have chosen her as my surgeon. If you’re considering this procedure, you couldn’t be in better hands! X

Mr Krishna Vemulapalli

Orthopaedic Surgeon

I feel very lucky to have had Mr. Vemulapalli as my orthopaedic surgeon. I broke my tib/fib and ankle in August 2023 and didn't feel listen to with my previous consultant. I had a completely different experience with Mr. Vemulapalli as he listed and understood everything I said and acted immediately. Fast forward to feb 2026 after having surgery in December, I am now on the road to full recovery after thinking for a long time that I would be disabled. I have the utmost respect for Mr. Vemulapalli and would recommend him to all my friends and family as he leaves no stone unturned. He is simply the BEST and I am truly grateful to him for everything he has done.

Spire Murrayfield Hospital Edinburgh

Cardiology, Cosmetic (Aesthetic) Medicine, + 15 more

The staff were friendly and kept me updated with what was happening. The only thing that I believed could have been handled slightly different was the ordering of food. Prior to my operation I was asked to choose food for after the operation and for the next day. As you would imagine the last thing I was thinking about was food. I believe the choices could have been better timed, however this doesn’t take away from the fact I was well looked after in a clean professional environment.

The Coriel Clinic

Dermatology, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 7 more

Great professional service from initial contact, through consultation, surgery, check up and final post surgery consult. All contact with staff from reception to nursing to surgeon was excellent. Very friendly, welcoming and highly competent people instilling confidence and reassuring when I needed it. After a successful bilateral bunionectomy I hope I don't see these guys again anytime soon - but if I have any other issues in the future I'd be back in a heartbeat.

Mr Mark Thomas

Orthopaedic Surgeon

Mr Mark Thomas was professional, thorough, and reassuring. After waiting over a year on the NHS for an explanation for the pain I had been experiencing, Mr Thomas took the time to carefully examine my back and legs and provided a clear, detailed explanation of the findings. I felt listened to and finally understood what was causing my pain. I am very grateful for his expertise and compassionate approach.

Dr Parvez Hamdulay

General Practitioner

I had a very positive experience with the doctor P. Hamdulay. He was incredibly helpful, professional, and attentive throughout my visit. He took the time to listen carefully, explain everything clearly, and answer all my questions, which made me feel comfortable and at ease. His calm and reassuring manner gave me confidence in the care I was receiving. I truly appreciate his support and professionalism.

Haptic Chiropractors

Chiropractic, Rehabilitation Medicine, + 2 more

Since staring at Haptic in October I have only had the best experiences. All the staff are lovely, and you're greeted with a huge smile on arrival. They've helped me recognize appointments or fit me in. Reiley has been amazing, I've seen huge results both physically to my posture and symmetry but emotionally and spiritually, feeling more connected to my body. 10/10!

Mr Harry Orlans

Ophthalmologist

Great visit supporting my 93 year old father in law. Mr Orlans was extremely professional, polite and appreciative of my father in laws hard of hearing. We were not rushed and all our questions and concerns were addressed. My father in law came aware confident and reassured with the decision he had made. A great NHS experience, thank you.

Spire Montefiore Hospital

Dermatology, Breast Surgery, + 17 more

My Tonsi, his secretary and all the staff were so attentive and caring that my anxiety was hugely reduced. As I had complete confidence in Mr Tonsi and all his team’s ability, I felt relaxed and informed during the whole procedure. I was fully aware that all the staff are complete professionals but the kindness shown was exemplary.

Mr Bruno Lorenzi

General Surgeon

I was extremely impressed with everyone I dealt with and the hospital in general. My consultant was excellent, the team that arranged appointments was very efficient and were all lovely to deal with as well as the nurses. The care I received post opp was amazing . I cannot fault Springfield hospital or its team 👏

Dr Jonathan Henderson

Paediatrician

We recently had an appointment with the Dr Henderson regarding my daughter, and I couldn’t be more grateful for the care she received. From the moment we arrived, the doctor made her feel at ease, taking the time to speak directly to her as well as to me. The assessment was thorough, calm, and clearly explained.

Meadows & Wood Hearing Care - Portishead

Audiology, Diagnostics & Testing

Excellent service from booking appointment to being welcomed on arrival no wait time and fabulous treatment. I attended for wax removal in both ears and it is amazing to be able to hear again quick easy and painless. Great location with parking outside would highly recommend. Thank you Toby.

Skin Inspection

Dermatology, Gastroenterology, + 1 more

Dr Rodriguez-Garcia is amazing. She is so thorough. There is no one I would recommend more highly. Her whole team including the lovely Melissa are so helpful and supportive. I have been attending her clinic for many years knowing I am receiving the best of care. Thank you

Clarity - Coventry

Gastroenterology, Ophthalmology

I was seen promptly by the consultant on most occasions, but had fo wait for more than 45 minutes on one occasion. I missed a follow up appointment as I was not contacted by the main office, either by phone or email. Other than that I was happy with the service.

St John & St Elizabeth Hospital

Cosmetic (Aesthetic) Medicine, Diagnostics & Testing, + 33 more

Mr Natt was extremely kind and professional during my appointment. I was very worried and in a lot of pain, but he explained everything clearly and calmly, which really reassured me. He made me feel listened to and supported. I’m very grateful for his care.