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Wessex Cardiology

Cardiology

Recently wanted an MOT to check that my heart was all fine due to having a HA at a young age. I had an ECG and a Stress Echogram procedure prior to my consultation with Mr Wilkinson. I requested to see Mr Wilkinson, as it was him who performed emergency stent procedures on me 14 years ago, and it was really great to see him again after all these years. Mr Wilkinson is top of his field and a very lovely guy. The nurse who performed my tests was really professional and friendly and very helpful. My consultation went very well and put my mind at ease. I went private as I wanted some Piece of mind and the NHS only deal with reactive situations (IE heart attack) and are not interested in supporting people years after treatments unless you have a serious issue. I can 100% recommend anyone looking to book private consultation / tests via Spite hospital. I only have one major gripe… they no longer, and for some time do not take a credit card payment (no longer use a card machine) the reasons were explained, as you can only do a BACS transfer now. I find this very unhelpful and this should be reinstated. If you have lots of spare cash around to complicate then this will not be a problem for you, but for people who use this service and it’s an extra expense, it’s more difficult. I would use Spite more if a credit card service was available.

One Ashford Hospital

Dermatology, Pain Management, + 21 more

There was a lot of confusion in regards to my follow up appointment post surgery. An appointment was booked and agreed for Monday morning, another appointment was booked for the afternoon in addition to the morning appointment, which I tried to rearrange for the following day and recieved confirmation, that appointment I found out later had not been booked and one was made for the following week, and I had called to confirm the appointment for Monday morning too. I found out later that the Monday morning appointment was cancelled but I was not told this until I arrived for the appointment early. Gill at reception was extremely helpful and was immediately on the case to help me as this was a wound check appointment. She spoke to Nikki and Bev and I was able to be seen very quickly. I appreciated all the help I was given by Gill and she helped me create my next appointment for 6 weeks time and navigate the situation well. The appointment itself was informative and very good. I believe there was a mix up with the lists for the day and it seemed to be that everyone just got confused with what appointments for me were needed to be rearranged/ cancelled. Everything was resolved quickly and calmly, and I thank everyone for their help in resolving this.

Mr Ilias Paschopoulos

Physiotherapist

I had an ACL tear. Post surgery, before going to Ilias, I started with a physiotherapist that wasn’t as helpful nor professional. It was uncomfortable and decided to change my Physio. I spoke to TEN Health & Fitness and was paired with Ilias and couldn’t be happier with the care I received. From the start, Ilias was extremely friendly, approachable, and easy to trust, which made a huge difference throughout the rehab process. The programme was well-structured and clearly tailored to me, and over time we built real trust in both the process and the outcomes. I’ve now fully recovered and my knees feel stronger and more stable than they ever did before the injury. I’m genuinely more confident in my movement than I was pre-ACL. I’m back to playing football (the reason I tore my ACL), playing tennis, and even skiing! Highly recommend to anyone going through any type of muscle/tendon/bone injury and wants to heal.

St Joseph’s Hospital

Physiotherapy, Audiology, + 22 more

My experience of the hospital was very good. The staff were amazing especially Jayne on Day surgery and David at the ward at night. The only downside that came to my attention is being told that there was no lactose free milk for my tea. The lady, I did catch her name, told me that she wasn’t aware of my overnight stay. She asked me if I was aware that I was staying overnight and I replied ‘yes’. She then went on to ask if I had put it in my forms prior to attending and I said yes. She kept on going on it wasn’t her fault she had been told. A bit of advice would be that she overshared. She clearly sorted the problem as the following morning someone had picked up the milk and I had it with my tea.

Newmedica Leicester

Ophthalmology

I attended an appointment with my mum as she has been referred for cataract surgery. Upon arrival we had a warm friendly welcome. When mum was called in I explained to the lady that mum is profoundly deaf and she lip read's and asked if she could look at mum when talking to her. Naz was absolutely amazing, she spoke clearly and looked at my mum when speaking and explained everything to her. Both myself and my mum were really impressed as it's not easy for my mum when people don't understand her deafness. The lady we saw after Naz was good with mum too. With our experience yesterday it put our minds at rest that mum will be helped and understood when she goes back for surgery.

Cromwell Hospital

Paediatrics, Cardiology, + 17 more

My most recent visit was for an MRI scan which occurred in in the mobile unit. My oncologist requested a full spinal scan as well as a head and neck scan. The radiographer told me that this wasn’t possible then proceeded to ask me to choose one or the other. I wasn’t qualified to make this decision as both were equally important. There was insufficient information given as to the reason for not being able to have the scans I was booked in for, which really wasn’t good enough. Having waited quite a few weeks for this appointment I am annoyed that I will have to return next week to have the spinal scan. I expect better.

HCA Healthcare UK The Portland Hospital

Obstetrics & Gynaecology, Fertility Medicine, + 1 more

Dr Charlotte Frise is an excellent doctor. Despite the multiple complications I had, she had time for me even when she was off duty. She saw me through until I sailed through. I was never afraid at any point even when I couldn’t breathe and had oxygen of 80% on room air, I was motivated. Her smile was always soothing and reassuring, it felt like family. She treats patients like family and it’s heartwarming in difficult times. I begin to tear up when I express how I feel about the care she gave me. Am very impressed and grateful for her services. The NHS is blessed to have doctors like her.

The Royal Free London Private Patients Unit

Breast Surgery, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 18 more

1)I found the signage to the main lifts and to Lyndhurst rooms confusing. There should be signage in the ground floor lift lobby saying which departments are on which floor. I have been complaining about this since 1971. 2)The excellent group portrait of the Royal Free consultants in about 1970 which used to be on the ground floor but has now been removed to the 12th Floor no longer has the key saying who they are. This is a digrace and an insult to the memory of a fine group of men (and about ten women), The key should be found and reinstated immediately.

Dr Kathryn Taylor-Barnes

Cosmetic Doctor, General Practitioner

I always find the clinic to be like a little oasis - especially after getting off the tube and as soon as you enter the clinic, it is immediately calming and the location is very discreet. Dr Kathryn is very friendly and puts you at ease, fully explaining treatments etc. I also find Dr Kathryn to be very honest and she will always give good advice. I would also like to mention right from the start when calling the clinic and making an appointment, it’s a very easy and pleasant experience. I would definitely recommend going to the Real You Clinic.

Mr Iain McLaughlin-Symon

Orthopaedic Surgeon

I feel I have received exceptional care. My broken wrist was very slightly displaced and after a thorough review and discussion conservative management was agreed , which has certainly been the correct decision for me. I cannot thank Mr McLaughlin-Symon enough for his advice, regular reviews and general support. I felt very well informed and understood why we were pursuing the course of action agreed but also what could be done in the event the healing process did not proceed as desired. Fortunately it did and my wrist is in great shape.

RTN Mental Health - Right To Choose

Diagnostics & Testing, Psychiatry, + 1 more

Incredibly long wait times, and very poor communication. Repeated requests for infiormation I've already given them and they kept changing which "portal" they wanted to use. The diagnoses for one condition came as an email, with no human touch, no next steps, no follow-up. Was just left to fend for myself. The diagnoses for the other condition was by video call, with a very disenterested practitioner who clearler didn't take on board the severity of my struggles.

Mr Johan Witt

Orthopaedic Surgeon

My experience was fantastic, so much better than I could have hoped for. I had zero pain, zero swelling, zero bruising. My recovery has been very easy and I'm now walking all short journeys without crutches (after 6 weeks). I would recommend Mr Johan Witt 100% to anyone who needs a total hip replacement. Not alone is he an amazing surgeon but he has a calm, reassuring manner and an ability to communicate in simple language what the surgery will involve.

Dr. Matthew Oates

General Practitioner

I visited the clinic today with my elderly mother who is experiencing a number of health concerns. Dr Oates was kind professional and extremely thorough during the consultation. He made my mum feel very comfortable and explained everything very well. We now have a plan in place to move forward and feel more positive. We would definitely use the clinic in the future and would 100% recommend to others.

Dr Matthew Balerdi

Cardiologist

An excellent and reassuring consultation from start to finish. Discussing and booking the consultation, ease of parking and attendance at the clinic all underpin the experience of professionalism and high quality care provided by Dr Balerdi and his team. I was able to discuss my concerns and have many questions answered, and agree a way forward for future care.

Mr Ahmed Eweiss

ENT Surgeon

I had a great experience with Mr Eweiss. From the initial consultation through recovery, they were professional, attentive, and made me feel comfortable every step of the way. The surgery went smoothly, and I’m very happy with my results. I truly appreciate the care and skill of the entire team and would confidently recommend him to others.

Mr Marco Bolgeri

Urologist

Mr Bolgeri was fantastic! He explained the procedure very clearly, and he showed me what he was doing on the screen. He allayed my fears about the procedure, which is usually recognised as painful. His method rendered the cystoscopy painless. I will be thanking my GP for recommending Mr Bolgeri.