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Mr Philip Stenhouse

Oral & Maxillofacial Surgeon

Thank goodness we found you! My son was born with torticollis and, as a result, always slept on one side. We had no idea this would lead to the flattening of his head, especially since no advice was provided post-birth. He was subsequently diagnosed with Plagiocephaly and a 15mm asymmetry (which is classed as moderate). We felt incredibly let down by the initial lack of guidance. While repositioning could have helped in those early weeks, by the time we realised there was an issue, too much time had passed to correct it without intervention. Navigating the next steps was difficult, as we were faced with a plethora of misinformation. We had several NHS and private consultations, but no one could categorically tell us that a helmet would fix it. The "party line" from the NHS is that they don’t work, but I can now categorically say that is simply not true! We initially met with a different helmet company but got cold feet when they couldn't guarantee the results, they estimated a "best-case" improvement of only 9mm. Following a discussion with Bassel Zebian, a Paediatric Neurosurgeon at King's College Hospital, he recommended we see Dr. Stenhouse at Ahead4babies. After discovering that two of our friends had also used them, we felt reassured enough to reach out. From the very first phone call, we were sold. They were clear about what to expect, answered all our questions, and confirmed they could get the asymmetry down to 0mm. Knowing the clinic is run by craniofacial surgeons gave us total peace of mind that we were in good hands. Dr. Stenhouse, who carried out our son’s treatment, is a Consultant Maxillofacial Surgeon at King’s College Hospital. He is incredibly honest about expected outcomes and will not recommend a helmet if it isn't truly necessary. After the first meeting, you are given the space to digest the information and decide whether or not to proceed. This was a breath of fresh air compared to other companies that seem to focus more on profit than actual need. While other helmets might look "flashier," they often work by removing layers as the head grows. In my opinion, this is far less effective than Dr. Stenhouse’s approach, as he bespokely trims the inside of the helmet to accurately adapt to the head as it grows. Our son wore his helmet for 17 weeks in total. We eventually agreed it was time to stop at 1mm asymmetry rather than risk overcorrection. Throughout the process, the 24/7 WhatsApp support team was fantastic, making the entire journey incredibly smooth. To any parents in doubt, if your child has moderate or severe asymmetry and you are past the first 12 weeks where repositioning is most effective, get the helmet! It is extremely unlikely to improve significantly on its own. It is also VERY important that you take action early while their head is still soft to see faster results, ideally as soon as they can support their head (around 4–5 months). I hope this helps other parents navigating this process. If you have any questions, feel free to reach out to me on social media. I’ll leave you with a picture of the result, one happy baby with a perfectly shaped head!

Mr Abir Bhattacharyya

ENT Surgeon

Mr Bhattacharyya is a fantastic Consultant and we wouldn't hesitate to recommend him to anyone looking for expert and friendly ENT care. Our son was under his care for two years for persistant glue ear and moderate hearing loss upon referral. From our initial consultation (with hearing test on site), we felt instantly reassured our son would be supported into full hearing. Mr Bhattacharyya initially tried some non surgical methods and as these didn't improve his condition sufficiently (as he anticipated would be the case), he then soon performed our son's surgery himself and was very mindful in putting both parents and child at ease. He then carefully monitored Michael post surgery and then thereafter as and when needed (e.g. check ups, any infections, providing advice). He has an excellent manner with children putting them at ease. Likewise his two audiologists and secretary are also fantastic. We feel delighted with his care; Mr Bhattacharyya gave our son the opportunity to hear properly and for everything to be carefully monitored for him starting school.

One Ashford Hospital

Dermatology, Pain Management, + 21 more

I thought that I would drop you a note by way of some feedback. I came to your hospital yesterday for some “pre-med” bits, e.g. blood test, MRSA, ECG, BP, all in preparation for a procedure on my left thumb that is scheduled for 19th Feb with Chis James. I arrived about 15 minutes before the 12.30 appointment to be greeted by the quite delightful Margaret who promised to not to take too much blood!, so far so good, then off to see Aisha for the other bits to include the ECG. What a charming person Aisha was. I have to say that the whole process was quite remarkable, unlike many NHS environments where, its more that probable the appointment would run late, sometimes for very good reason. Certainly not so with your team at Ashford One. Super-efficient, smiley (esp. Margaret) a pleasure to visit, not often said when going to hospital. May I prevail on you to please pass on my grateful thanks to the two of them and of course all the “unseen” members of the team. All a credit to you.

Vermilion - The Smile Experts Edinburgh

Dental Care, Dentistry

There are only good things to be said about Vermillion. From the friendly welcome on reception on my first\every visit, through the countless appointments with orthodontics, prosthodontics, hygiene and x-ray, everyone and everything was spot on. The coordination and communication between the different departments through the course of my 17 months of treatment was super professional and the outcome is nothing sort of exceptional. Special shout out to Chris for getting my teeth in fantastic shape for the prosthodontics and to Photini for the wizardry she demonstrated with the rebuilding work. I was honestly lost for words when I seen my renovated smile for the first time. Additional thanks to Michaela in hygiene for the whitening, to dental nurse Lucy and to Rachael and Gemma for coordinating it all.

Mr Alastair Davidson

Orthopaedic Surgeon

Mr Davidson was nothing but professional. Superb outcome - I'm back to normal by month 2. I am so very pleased. I suggested to Mr D that he should supply a "where you should be each week" chart as the patient leaves the hospital. Something like this: Week 1 - be pleased to walk around your home and up and down the hallway. Relax. Avoid sitting too much. Week 2 - now you can go out into the garden and walk up and down your driveway/garden. Avoid sitting too much - recline or rest in bed. Week 3 - try walking up the road and back again - avoid sitting but you will be able to do a little. Week 4 - try walking round the block, and a little more of everything. Week 5 / 6 - you will feel a new person!!! Something like that!!

KIMS Hospital

Anaesthetics, Audiology, + 26 more

The staff at KIMS Hospital are truly amazing and incredibly friendly. Their professionalism and genuine compassion were unmatched by any experience I’ve had in NHS care. I felt supported, reassured, and well looked after from start to finish. Several people stood out during my stay: Amy in recovery, David, who prepared me for the epidural, Becky, my physio, and Mark, who handled my medication. My two nurses who cared for me around the clock were also outstanding — attentive, kind, and consistently reassuring. I honestly can’t fault any part of the care I received. Thank you to the entire team for making a daunting experience so much easier.

The London Clinic

Physiotherapy, Dermatology, + 13 more

I had a video consultation with Dr Kallis. In the previous months I had a abdominal ultrasound scan and a CT abdomen and pelvis dual phase scan which appeared to show conflicting results. Dr Kallis explained the purpose and limitations of such scans as the reason for such conflicts, which I found understandable and reassuring. He also outlined the appropriate tests to take to clarify any remaining issues. Dr Kallis was patient and clear in responding to any questions I had. The organisation of the video consultation was very efficiently handled by his Medical Secretary. I would certainly recommend Dr Kallis

Mr Humza Malik

General Surgeon

Apart from the appointment running about 30 minutes late everything was fine. Mr Humza Malik was very professional and courteous. From the minute I walked into the room he greeted me with kindness. He explained at great length what the operation entailed. He also gave me worse case scenarios so I was aware of exactly what to expect. That gave me great confidence. He asked if I had any concerns or fears which gave me a lot of reassurance that I was in safe hands. I also appreciate the fact that he thought it was important to meet his patients prior to their operation which made me feel relaxed.

Westminster Women's Clinic

Cosmetic (Aesthetic) Medicine, Fertility Medicine, + 8 more

Dr. Linda Farahani is truly exceptional in every sense. Her scientific knowledge, clinical precision, and clear explanations make you feel completely confident and safe throughout the process. Beyond her expertise, her kindness, empathy, and warm personality genuinely set her apart. She listens carefully, treats patients with great respect, and approaches every case with both intelligence and heart. I truly believe she represents the very best of this clinic, and I am grateful to be under her care. Highly recommended without any hesitation.

Devonshire Diagnostic Centre

Cardiology, Diagnostics & Testing, + 6 more

What do we patients want?A succesful doctor, A respectful body language, easy communication?Do you want a pair of eyes that can look at you lovingly when you open your eyes?Who knows?May be all of them...Of course,we patients do not know whether we will die or stay. However, the bond between the patient and the doctor is very important. I am very glad to have met personely, l find it valuable that you can establish a one _on_one human and positive bond with your patients. Thank you Mr Zafer... Mr A.I.

Mr Sushmith Gowda

Orthopaedic Surgeon

Mr Gowda has been very clear in his explanation of what the procedure entailed and the possible outcomes including level of pain possible although luckily I experienced only mild discomfort. His approach is friendly but extremely professional - an excellent bedside manner. He gave enough time for me to ask any questions I might have and was at all times reassuring. I felt confident about my treatment and that he was listening to me. Absolutely no complaints.

Professor Keir Edward Lewis

General (Internal) Medicine, Respiratory Doctor

Professor Kier was excellent throughout my consultation. He explained everything in real depth, taking the time to ensure I fully understood both the condition and the available options. I particularly appreciated his collaborative approach. He involved me in the decision-making process and emphasised working together to determine the most appropriate next steps. I felt listened to, well informed, and confident in the plan we agreed.

Dr Smruta Shanbhag

Obstetrician & Gynaecologist

I arrived slightly late for my appointment but the consultant and nurses did their best to enable me to still be seen, which I greatly appreciated. The consultant clearly explained why I had been asked to come for my appointment and what the visit would entail. Dr Shanbhag and her team made me feel at ease whilst having the procedure done. They were all extremely helpful and informative and were able to answer any questions I had.

Dr Kathryn Taylor-Barnes

Cosmetic Doctor, General Practitioner

I’ve been a patient of Dr Kathryn for nearly 10 years and I honestly wouldn’t go anywhere else. She always gives excellent, honest advice and the treatments are consistently great. Over the years she’s become more like a friend than just a doctor, never pushy, incredibly knowledgeable, and genuinely caring. You always feel listened to and in safe hands. The clinic itself is also lovely, calm and welcoming. Highly recommend.

Paediatric Diagnostics

Gastroenterology, Diagnostics & Testing, + 5 more

We are so grateful to have found Paediatric Diagnostics to support us with our little one’s tongue tie. We were welcomed warmly by the practicing nurse and were swiftly met by Dr Khemani. Our little one was examined and treated with great care. His tongue tie release was completed within minutes and he was happily feeding moments after. We felt at ease for the duration and would highly recommend their services.

Cromwell Hospital

Allergy Medicine, Audiology, + 17 more

Dr. Raf was amazing. From the moment I met him, he immediately calmed me down and made me feel at ease. He was kind, patient, and really took the time to listen instead of rushing through the appointment. He explained everything clearly and made sure I understood what was going on. You can tell he genuinely cares about his patients. I’m very grateful for the experience and would highly recommend Dr. Raf.