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Cleveland Clinic London

Vascular Surgery, Anaesthetics, + 10 more

had a right knee replacement with Mr. Sam Rajaratnam just over two weeks ago on 3rd November 2025, and what I had feared would be a difficult and painful operation turned out to be completely painless. Sam is extremely kind, patient and reassuring — perfect for someone as nervous as I was. I had delayed doing this surgery for a year and a half and even cancelled the operation twice before finally going through with it! Mr. Rajaratnam has built an outstanding team, including an exceptionally experienced anaesthetist, Dr. Barry Philips; a kind and highly competent nurse consultant, Ms. Christine Howis; and an excellent senior physiotherapist, Felicitas Gatti, who visits me at home to guide my post-operative exercises. I was also extremely impressed by all the medical staff at the Cleveland Clinic hospital, who provided exceptional care throughout my stay. Whilst at the Cleveland, Sam visited me daily, and even came in today after my staples were removed to check on my progress. Mr. Rajaratnam’s expertise is evident—he has performed over 7,000 knee replacements—and the level of care and support I received was extraordinary. I was expecting a significant increase in pain once the stronger medication stopped a week after surgery, but to my surprise, I remained completely pain-free. I am extremely grateful to Sam and his wonderful team. I’ll be back for my other knee as soon as I’m up and running again!

Cleveland Clinic Portland Place Outpatient Centre

Gastroenterology, Anaesthetics, + 10 more

I attended for spinal MRI. Unfortunately the technician was running late for which I was happy to wait but because of timing his communication to me was very poor. I was shown a room to change and left there without any guidance, I was then taken to the MRI machine and not spoken to really to ask if I was okay or to provide any reassurance. I don’t like MRI scans because can feel anxious within the machine. All it takes is a little bit of reassurance and acknowledgement for which I had none. Throughout the test the technician did not speak to me at all to ask if I was okay. I am not sure if this is normal but I found during the MRI it became quite hot which I have not experienced before. When the test was over he hurried me away from the machine without acknowledging my back could be hurting when getting up, which it was a little. He didn’t show me to the door so I had to ask if I was allowed to go and then left the room to change and go home. My review would be it is the smallest common curtesies that makes all the difference to a patient and this time I did not experience this at all. So much so I won’t be choosing to go to this venue for another investigation

Harley Street Specialist Hospital

Orthopaedic Surgery, Cosmetic (Aesthetic) Medicine, + 8 more

I recently had a breast reduction with lipo filling with Caroline Payne, and I honestly couldn’t be happier with the entire experience. From the very first consultation she made me feel completely at ease — she listened carefully, explained every option clearly, and genuinely cared about achieving the best result for me. On the day of surgery, her calm, confident manner put all my nerves to rest. The team she works with is amazing too — so kind, attentive and professional. My recovery was smoother than I ever expected, and Caroline checked in regularly to make sure I was healing well and feeling comfortable. The results are absolutely life-changing. The size, shape, symmetry and softness are everything I hoped for and more. I feel lighter, more confident, and genuinely like the best version of myself. Caroline is not just a brilliant surgeon — she’s compassionate, honest and incredibly skilled. I would recommend her to anyone considering breast surgery. She’s truly exceptional.

Online Psychiatry

Child & Adolescent Psychiatry, Psychiatry, + 2 more

Good evening, Today I received the official confirmation that I have passed my viva, and as I promised, I wanted to share this happiness with you. I am writing with overwhelming joy, remembering your support and the help that I will never forget. Thank you, Doctor, from the bottom of my heart—you truly saved my life. Before contacting you, I felt I had nothing, yet in less than a year I was able to complete my thesis. It is something I could hardly believe. Thank you again for the kindness you have shown in helping someone like me. I am currently arranging my trip to Saudi Arabia next week on Wednesday, and I will return for graduation next summer. I would like to ask whether you recommend that I continue the medication. If so, my current prescription lasts month, I may need to request more, as I found that only the first medication I used is available in Saudi Arabia.

Spire Manchester Hospital

Orthopaedic Surgery, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 11 more

I visited the doctor for my child, who was experiencing muscle pain in his chest whenever he got tired during physical training. From the very beginning, the doctor was polite, friendly, and extremely professional. He explained each part of the diagnosis step by step and clearly outlined what he planned to do throughout the treatment. He carefully drilled down into every test to identify the root cause, which gave me a lot of confidence. He was very patient and thorough, making sure everything was clearly understood before moving forward. He also created a safe and comfortable space for parents to ask questions and answered every single question with great patience and clarity. Overall, he is a complete professional who provides confidence and hope. I am extremely satisfied with the exceptional care and support he provided for my child

Professor Robert Jones

General Surgeon

I recently had my first surgery and I can’t praise Rob and the entire team highly enough. From the moment I arrived, every single person I met was reassuring, professional, and incredibly kind. The explanations were clear, I felt listened to, and I was never rushed at any stage. My surgeon was outstanding — calm, confident, and compassionate — and made me feel completely at ease before the procedure. The nursing staff and support team were just as fantastic, checking on me regularly, making sure I was comfortable, and treating me with genuine care throughout my stay. The whole experience, turned out to be as smooth and stress-free as I could ever have hoped for. I’m truly grateful for the high level of care I received. Thank you to the entire team for looking after me so well. You’re all brilliant.

Dr Vishal Nayak

Cosmetic Doctor

I recently had my hair transplant done at Hair Growth Centre – Romford, and I couldn’t be more impressed with the entire experience. The procedure was carried out extremely professionally from start to finish. Dr. Vishal Nayak was the doctor in charge on the day, and he made me feel completely comfortable and well-informed throughout the process. The technicians, Anju and Femi, performed the surgery with great skill, care, and precision. Their professionalism and attention to detail were outstanding. The whole team made the experience smooth and reassuring, and I’m very happy with the results so far. I would highly recommend Hair Growth Centre Romford to anyone considering a hair transplant. Excellent service and a fantastic team.

Ms Kathryn Tilbury (KT)

Physiotherapist

I had a shoulder injury and having worked with KT before I knew that I needed to see her before it got any worse! After the initial consultation KT diagnosed it as bursitis. She gave me different exercises to help with the range of shoulder movement. KT liaised with my PT so that he was clear about what exercises I should be avoiding for the time being in the PT sessions. KT really clearly explained what the exercises would be helping with and why I should be doing them. After about 5 sessions, with progressive exercises over the sessions, my shoulder feels SO much better. KT is really encouraging and motivating. Her knowledge and manner are exemplary!

Spire Leicester Hospital

Dermatology, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 3 more

I recently had surgery at Spire Leicester Hospital. The medical staff were amazing, friendly, informative and they really helped put me at ease throughout my stay. However, the administrative side needs be improved, as it took several weeks of chasing before I finally received my booking confirmation. Additionally, after my large open inguinal hernia operation, I was discharged without being offered a wheelchair and had to walk down from the second floor to leave the hospital, which was difficult so soon after surgery. Overall, excellent clinical care, but room for improvement in administration and patient support on discharge.

Candover Clinic

Dental Care, Dermatology, + 19 more

Arrived early as instructed, car park was full as the barrier was open and it appeared people were taking advantage of free parking. The amount of cars in the car park did not reflect the amount of people in the waiting area. I was shown where to go and I took a seat, my appointment was at 2.30 i was there at 2.15 I went in around 3.00. Not sure why I needed to be so early as I was not asked to fill in any forms or speak to anyone. My actual appointment was ok the consultation was professional and the consultant was very nice. Disappointed that the hot drink station doesn’t have takeout cups or the nice border biscuits.

Essex Private GP

Cosmetic (Aesthetic) Medicine, Diagnostics & Testing, + 2 more

Absolutely 5star experience everytime at this wonderful private practice. The service, the time given to you and the kindness and knowledge of the amazing doctors is just second to none. We have been using the team for 5 years now and haven’t looked back since switching to a private GP service. Dr Akan especially is incredible and such a nice guy. He has helped us so much over the years and is always available for support if needed. Would not hesitate to recommend, in fact many of our friends and family now use the practice and all speak so highly of every doctor. Thank you Essex Private GP for everything.

Mr Ragheed Al-Mufti

General Surgeon

“This was my second time seeing Mr Al-Mufti for a breast appointment, and I honestly cannot thank him enough. Each time I’ve come to him, I’ve been anxious and worried, and he has this incredibly gentle way of putting my mind at ease almost immediately. He speaks with such kindness, patience, and genuine care that you feel completely safe and looked after. It means more than I can say to have a doctor who not only treats you but truly sees you and understands how you’re feeling. I’m so grateful for his compassion and the comfort he has given me on both occasions.”

Mr Steven Corbett

Orthopaedic Surgeon

From the very first appointment Mr Corbett's manner stood out - he took the time to listen, explain my condition clearly and answer every question with patience and genuine care. Through to my procedure and subsequent recovery I felt very supported and confident in his expertise. I highly recommend him to anyone seeking shoulder surgery.

Mr Matthew Ward

ENT Surgeon

Matthew Ward was polite, put me at ease straight away and explained everything. Although the appointment didn’t take long I wasn’t rushed at all. The camera was uncomfortable as expected but again felt reassured and confident in what was being carried out. Would be very happy to see him again and would recommend.

Dr Deven Vani

Gastroenterologist, General (Internal) Medicine

Doctor Vani was personable and he had a great bedside manner.. He took his time and asked many questions about my symptoms. He listened and gave me plenty of time to ask my own questions. My overall experience was outstanding and I left there feeling reassured he would get to the bottom of all my symptoms.

Mr Srinivasan Subramaniam

Ophthalmologist

I have just had a cataract removed from my right eye, the left one having been done 4 years ago by Mr Srinivasan Subramanium. Both operations went well with no setbacks and my vision is now immeasurably improved. Wouldn't hesitate to recommend Mr Srinivasan Subramaniam to all.