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GenesisCare Surrey

Oncology

My experience at GenesisCare Surrey was amazing. I chose to have private MRLinac radiotherapy for my prostate cancer in order that my treatment would have the minimum impact on my life and I was not disappointed. I was given an initial appointment within a week of getting approval from my health insurance. As my partner and I were travelling from some distance and staying in Guildford during the 11 days it took for my five treatments, the radiographers were very flexible in arranging the dates to suit us. GenesisCare offered to pay taxi fares for us to travel each time, but as the distance was too far we chose to stay and were amazed when they offered to contribute to our hotel bills, The building was modern and purpose built and the reception area was pleasant, bright and the staff friendly with tea, coffee and snacks on tap. Parking was easy and right outside. The MRLinac suite was similarly well done and the radiographers were friendly, helpful and keen to make things as easy as possible. It was nice to be taken into the control room to meet the team rather than them being shut away behind the glass. All of my treatments started on time and the last two appointments were rearranged so we could leave a day early. The whole experience felt more relaxing than attending a normal medical establishment, in fact more like being at a high-tech research institute. There was a follow-up call from a radiographer after we had been at home for a week to check how I was doing. The MRLinac treatment gave me very little in terms of side effects during the treatment or afterwards and meant we able to explore Guildford and the surrounding area when I wasn't having treatment. The whole experience was much preferable to the standard radiotherapy which would have involved 20 treatments over 4 weeks with months of hormone treatment. I felt confident that the use of MRI scans during treatment ensured the radiotherapy was precisely targeted to give the best results and to limit any damage to other organs. It did require me to lie in the machine for 25-40 mins and to ensure my bowels were empty and my bladder was half full at the time which was a bit tricky. The radiographers were very patient in giving me advice and support to help me achieve this although some more advice at the beginning would have been useful. If you have the option to have treatment at GenesisCare then I can thoroughly recommend it.

St Giles Physiotherapy

Physiotherapy, Sports Rehabilitation, + 1 more

Back in March I landed heavily on an astroturf pitch whilst trying to make a comeback as a hockey player at the age of 69, not so clever! This resulted in sciatica type pain in both legs, lower back pain, and car journeys of more than twenty minutes being extremely painful. I attended a well known local sports physio clinic who had sorted numerous other instances of “sporting excess” over years. Unfortunately this time there was no significant improvement after three months. Looking for an alternative approach I found Claudiu’ clinic on Facebook, and thought that his more modern methods might be the way forward where traditional manipulation and exercises had failed. It took a few visits for there to be significant improvement , but gradual improvement there was. It was then a case of two steps forward, one step back, until after about three months the pain when driving had largely subsided, and life had settled at it’s “new normal”. Now with a 70 year old body , I am again in the gym three or four times a week, spinning, doing pilates and yoga, and now boxing…it’s never too late to find a new way to hurt yourself:-). Seriously Claudia has got my body working again, and I am thankful I found his clinic. I will have hesitation in using it again in the future.

Mr Anantha Madhavan

General Surgeon

From my initial diagnosis and first consultation through to my recent final review, Anantha’s approach and level of care have been nothing short of exceptional. He consistently demonstrated professionalism, empathy, and a genuine commitment to my wellbeing throughout the entire process. Anantha takes the time to listen carefully, understand concerns, and explain everything clearly and thoroughly. His advice is always thoughtful, balanced, and tailored to my situation, and his depth of knowledge in his field is evident in every interaction. I always felt fully informed, reassured, and supported when making decisions about my treatment. What stood out the most was his ability to combine clinical expertise with kindness and compassion. At every stage, I felt that my health and comfort were prioritised, and that I was in capable and caring hands. I am truly grateful for the outstanding care I received and would highly recommend Anantha to anyone seeking a clinician who delivers excellence both professionally and personally.

Dr Jade Thomas

Psychologist

I formed a strong relationship with Jade very quickly, which has continued to grow over time, to the point that I trust her implicitly and feel able to tell her anything and everything. I feel incredibly heard in our sessions, and she provides the perfect balance of listening to me, and using questions to help me develop further understanding of issues on my own. Although our sessions cover dark and difficult topics, she helps me to see light within them and we are able to laugh and have fun as part of the process. Jade is brilliant at making links between the things I talk about currently, and things I’d told her months ago. This helps things make more sense, and also frequently highlights my progress. She never makes me feel like a problem is too big, or too small. Jade frequently sends me very useful resources that help me to continue the work we do together between sessions. I can see clearly that I am a far better version of myself since starting sessions with Jade.

Guy’s Assisted Conception Unit

Fertility Medicine, Obstetrics & Gynaecology, + 1 more

Excellent. I am currently undergoing IVF treatment with Professor Yacoub Khalaf at Guys Hospital in London. A few days ago Prof. Khalaf successfully collected 3 eggs, which I am very happy about. So far I am very impressed and completely satisfied with the high quality of medical care at the IVF clinic at Guys Hospital directed by Prof. Khalif. Previously I have undergone IVF treatments at one NHS and two private clinics in London, and I can confidently say that the integrity, honesty and personal care I have received from Prof Khalaf is exceptional, and well beyond that of the other clinics. The staff is well trained, and the process has been very efficient and easy. Unlike the other clinics they have not prescribed unnecessary medication or unnecessary scans. As a result the experience at Guys has been less emotionally and physically intrusive. My husband and I can recommend Prof Khalaf very highly.

Kingsbridge North West Hospital

Anaesthetics, Vascular Surgery, + 32 more

My father was seen short notice on Wednesday the 5th of November which was very much appreciated. Unfortunately he did not have a good experience on his visit. The consultant came to see him in the waiting room and made him roll up his trousers and examined him in front of other people in the waiting room. He made him walk across the room with his trousers rolled up and as my father's hearing is not good he began to talk really loudly to him in front of these other people. I was with him and to be honest it was very degrading and embarrassing for a 79 year old man. He more or less told my father to get on with it and stop taking any antibiotics that were prescribed by his GP. My father ended up having an infection in his knee but unfortunately this man was very dismissive when my father said the knee was sore and had a lump on it and made us feel like we were just bothering him.

Abbington House

Holistic Therapy, Psychiatry, + 1 more

I walked into Abbington House at rock bottom physically and mentally. The staff were very friendly, understanding, caring and reassuring. Making me feel calm and at ease. I have made significant progress and I am leaving a different person with new tools and knowledge to help me succeed on the journey. The Abbington House clients made me feel welcome and included, extremely friendly and I am grateful to have made many friends in the 5 weeks I have been here. My incredible therapist listened, un-judgmental and emphatic to me, who's care was brilliant and I will not forget the unreplaceable advice given to me. My advice from a former patient here is if you are wiling to work hard for your recovery, you have all the tools, great professionals and environment available to you.

Mr Aziz Gulamhusein

Urologist

I can’t thank everyone enough for such wonderful care. The surgeon was amazing. Went into great detail to explain everything clearly. Made me feel at ease before and after surgery. A very high standard of care. Absolutely amazing team of surgeons and nurses. I will be forever grateful. The best care I have ever had in any hospital. 10/10 very caring people. I feel very blessed to of been so fortunate to of had such an amazing surgeon., and very supportive nurses to help me after my surgery. Mr Aziz Gulamhusein is a very skilled surgeon. And a wonderful person. Very genuine kind and highly professional. Thank you to everyone. Especially Mr Aziz Gulmanhusein and his team.

Mr Ross Kenny

General Surgeon

Dr Kenny has been nothing but brilliant. From the initial discussion to confirm my cancer diagnosis, the pre/post op consultations & the surgery itself I have always found Dr Kenny to be extremely compassionate & knowledgeable, making myself & my husband feel safe, at ease & able to make informed decisions. At all times I felt heard, with Dr Kenny always taking the time to listen and answer my questions & providing the reassurance I needed. I am Now currently recovering from a successful Surgery & i would highly recommend his services to anyone else needing surgery. Thank you again.

Moorfields Private Eye Hospital

Ophthalmology

I saw Mr Ali Abbas recently and I was pleased with the visit. He was very thorough and explained things very clearly. He took his time to consider a differential diagnosis for my problem and the course of action he suggested has helped me feeling better after years of increasing pain. What I liked the most is that his approach was not limited to treating the symptoms now but to protect the health of my eyes in the long term. His secretary Natasha Masih-Lal was also very helpful with appointments etc.

Dr. Ashlesha Dhairyawan

General Practitioner

Great service. The consultant spent plenty of time with me asking lots of questions about all aspects of my life as well as symptoms so I felt my care was very holistic. I had the opportunity to ask questions and explore different treatment options. The consultant was very empathetic and I really appreciated her knowledge of menopause which I have not been able to access through my GP. Very happy with the service.

Mr Gurudatt Sisodia

Orthopaedic Surgeon

From initial consultation I was kept informed of coming up appointments for pre op assessments. I was very pleased with the staff at the hospital pre and post op, they were very supportive and helpful. I have, since the operation feel I have a new lease on life, to be out of the arthritic pain is truly amazing. I cannot thank Mr Sisodia enough this operation, my scar is so neat and has healed beautifully.

Dr Gurjeet Jutley

Ophthalmologist

Dr Gurjeet is a compassionate, caring and a skilled surgeon. My cataract operation was performed, I was extremely nervous and Dr Gurjeet ensured that I was always at ease and explained every step of the process in detail. I am 72 years old , very nervous patient and it was wonderful to have experienced such high level of care with humour and professionalism . Dr Gurjeet is 10/10

Dr Richard Hull

Nephrologist

Dr Richard Hull is by far the most patient friendly, informative and clear doctor I have ever met. He is engaging, detailed in a sympathetic way and understanding. Doctors often have a comfortable bedside manner but I have never had a consultation where I have walked out feeling as though I’ve understood so much about what is going on and what is happening next. Thank you.

Spire Leeds Hospital

I am over the moon with the care I have received from Mr Lomax and the team at Spire Roundhay, Leeds. Everything has been explained clearly, my treatment has been quick, I have had an easy recovery. I wish instead of trying to cope with the agony of Mortons Neuroma, if I'd have been braver I should have reached out to Mr Lomax sooner. No regrets about having the surgery

The iGP - Private Doctors - Newport

Diagnostics & Testing, General Practice (GP), + 10 more

A little difficult to find the right building and the correct room although staff were all extremely helpful and signage was in place. My consultation was handled in a warm and professional manner: time was taken to understand my issues and respond in a constructive manner. An effort was made to give me confidence in the process and achieve a positive outcome.