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Spencer Private Hospital Margate

Audiology, Cardiology, + 12 more

It's not fair that being an NHS patient meant that we couldnt use the disabled parking, which was empty, right outside the hospital, meaning a much longer and uncomfortable walk. We we greeted well upon arrival and called through almost immediately. Although I found the nurse abrupt and abrasive to start with, I put this down to her working from the computer, checking through info. Perhaps that wasn't her strong point with technology. I have many complex needs, including some communication needs, being ADHD and Autistic. I clearly hadn't understood some of the portal questions and answered them differently to its intended expected responses. Perhaps some more understanding around neurodivergent conditions would be helpful and clarity around the context of their questioning, rather than to feel berated for replying "I fear spiders". The question asked for my fears or what I am scared of, if it was specifically regarding the procedure, it should have been clearer. I was clearly struggling with the bright lights in the office, holding my srm up to shield my eyes from the lighting, even commenting to my daughter who I took with me, my questionnaire replies would have told her I am photophobic, but because of how she initially presented to me, I felt unable to raise my concerns and ask for the lights to be adjusted. (This resulted in triggering a migraine after I left). Im still working on advocating for my own needs. Once the computer work was complete and she faced me to go through expectations of the operation day, she mellowed and warmed, her body language positively changed. This helped reduce my heightened anxiety. She was very good when it came to taking my bloods and I didnt even feel it, for the first time ever. I left feeling far less anxious than I did upon arrival.

The Catalyst Clinic

Chemical Pathology, Cosmetic (Aesthetic) Medicine, + 1 more

I’ve been working with Ethan Haussmann for several months, and I can honestly say he is one of the most attentive, knowledgeable, and genuinely caring practitioners I’ve ever met. From the very first consultation, Ethan took the time to fully understand my goals, my lifestyle, and the underlying issues I wanted to address. He doesn’t offer a one-size-fits-all approach — everything is personalised, evidence-based, and explained clearly. His depth of knowledge in peptides, longevity medicine, and overall health optimisation is exceptional. What really sets Ethan apart is his communication. He’s patient, supportive, and always available to answer questions or make adjustments when needed. I’ve felt guided, understood, and genuinely looked after throughout the entire process. The results have been outstanding. I’ve experienced significant improvements in energy, recovery, mood, and overall wellbeing — far beyond what I expected. If you’re looking for a practitioner who combines expertise, integrity, and a truly human approach, I can wholeheartedly recommend Ethan. He is one of the best professionals in this field.

St Joseph’s Hospital

Physiotherapy, Audiology, + 22 more

I have visited St Joseph’s a number of times for consultations and have always had a good experience. However as a day case today there was quite a wait for the appointment to begin. It was uncomfortable in the waiting area with a cold draught blowing in through sliding doors. The letter stated the admission was at 5pm but were only called in at 5.40pm. The procedure went well and the nurses/assistants were very friendly. The facility was clean and clutter free. However the consultant then went into this busy waiting area and informed my relative, who accompanied me, with the results of the procedure in front of other patients and staff. This was highly inappropriate and the hospital needs to ensure there are private areas to discuss medical information in future. For a privately paying service one would expect there to be better controls and more discretion to be provided for medical procedures.

London Gynaecology - Harley Street

Obstetrics & Gynaecology

I recently visited the London Gynaecology Centre for an appointment with Ms. Mishra, and I couldn’t be more grateful for the care I received. From the moment I arrived, I felt completely at ease. Ms. Mishra was incredibly thorough, taking the time to explain everything clearly and answer all of my questions without ever making me feel rushed. What stood out most was her kindness—she approached every part of the consultation with genuine compassion and professionalism. It’s rare to find a clinician who is both highly knowledgeable and truly empathetic, but Ms. Mishra embodies both. I left feeling reassured as I could be-in my situation, informed, and very well looked after. I would highly recommend Ms. Mishra and the London Gynaecology Centre to anyone seeking exceptional care.

Abbington House

Holistic Therapy, Psychiatry, + 1 more

I walked into Abbington House at rock bottom physically and mentally. The staff were very friendly, understanding, caring and reassuring. Making me feel calm and at ease. I have made significant progress and I am leaving a different person with new tools and knowledge to help me succeed on the journey. The Abbington House clients made me feel welcome and included, extremely friendly and I am grateful to have made many friends in the 5 weeks I have been here. My incredible therapist listened, un-judgmental and emphatic to me, who's care was brilliant and I will not forget the unreplaceable advice given to me. My advice from a former patient here is if you are wiling to work hard for your recovery, you have all the tools, great professionals and environment available to you.

Daleswood Health

Cosmetic (Aesthetic) Medicine, General Practice (GP)

I was struggling to get a face to face appoinment with my NHS GP. Filling out their triage forms where tick boxes didn’t cover half my symptoms and not enough room in the comments to describe my issues and concerns was getting me nowhere. So I decided to go private. Daleswood was recommended to me by a friend. I was happy to pay for a 30min consultation where I could go through the history and symptoms I was experiencing. It was well worth it, blood tests were recommended and a diagnosis made that explained all the symptoms not just one or two. I was so relieved to finally have been listened to and believed. Not just told ‘we only deal with one thing at a time’

Reproclinic

Fertility Medicine

I had an excellent experience at Reproclinic. I flew in from Canada for treatment, and the team went above and beyond to make sure everything was completed within the limited time I had in Barcelona. My doctor, Dr. Moreno, was absolutely amazing—knowledgeable, kind, and incredibly accommodating throughout the entire process. My medical assistant, Manon, was also wonderful. She was very responsive to all my emails and inquiries and made me feel supported every step of the way. Overall, I felt very well taken care of, and I’m truly grateful for the professionalism, warmth, and efficiency of the entire team. Highly recommend Reproclinic.

Mr Amit Patel

Ophthalmologist

I recently saw Dr Patel about my dry eyes, which I've been managing on my own for nearly 10 years. I was considering a septorhinoplasty and wanted to know how best to manage this/any likely impact on my eyes, as well as what else I could do day to day to manage my eyes. Mr Patel took the time to provide a thorough eye examination and explained the condition and where I am in terms of stages and treatment levels. I found his manner very kind and patient with me, as I have a low tolerance for things in my eyes, such as bright lights and staring in one place for a long time.

The Eating Disorder Recovery Clinic

Dietitian, Psychology, + 1 more

Richard is, without question, the kindest and most effective therapist I’ve ever worked with. His confidence, evidently based on deep knowledge, is paired with his good humour and informal approach to create an extremely comfortable and supportive therapeutic environment. He has, and continues to support me with both the practical, day-to-day steps in my recovery from anorexia, as well as the deep and meaningful work needed to make that recovery robust. For anyone struggling with an eating disorder, I can not recommend and endorse Richard highly enough.

Mr Raj Bhalla

ENT Surgeon

I had an appointment with Dr. Raj Bhalla today, and I couldn’t be more impressed with the level of care I received. He was incredibly thorough during my assessment and took the time to explain everything clearly in a way that was easy to understand. I truly felt that he listened to my concerns and prioritised my needs throughout the visit. His calm and professional manner made me feel comfortable and completely confident that I was in good hands. I highly recommend Dr. Bhalla to anyone looking for an exceptional ENT specialist.

Mr Gautam Talawadekar

Orthopaedic Surgeon

I underwent release of carpal tunnel surgery, R hand. Offered short notice call in by surgical team. The whole experience went as smoothly as butter. Great nursing care pre and post operativly and as a retired NHS employee who has done dental work in theatre I was very impressed by the whole team approach intraoperatively with careful clear checks at all stages, excellent reassurance for me at all stages and good pain control. I am very impressed at how the wound has healed. Very neat suturing! Thank you.

Mr Kalpesh Patel

ENT Surgeon

Dr Patel is always very thorough, listens carefully to my concerns and treats everything holistically. He performed a sinus/throat exam and was very reassuring as I'm always anxious with medical procedures. He showed me the video of the exam afterwards which I found really helpful, it's nice to get to really see what's going on and not just have to take someone's word for it. Would definitely recommend Dr Patel to others with ENT concerns.

Professor David Warwick

Orthopaedic Surgeon

I felt very comfortable and confident that I was in very good hands with Professor Warwick, as soon as I walked into his surgery. He explained in great detail the results of my recent x-ray, and suggested a range of options going forward, one of which was an immediate injection, which I decided to take up there and then. Again, the effects of this were explained fully, and I left feeling extremely pleased with my consultation.

Mr Sam Dutta

General Surgeon

My experience at The Park was excellent, from my initial greeting at reception and my first consultation with Mr Dutta to my last. I didn't feel anxious in any way on the day of my operation. Dr Dutta, all the nurses who looked after me and the anaesthetist were all caring and lovely making me feel calm and relaxed throughout. I would have no hesitation in recommending Dr Dutta and staff to anyone. Thank you all very much.

Mr Leonidas Vachtsevanos

Orthopaedic Surgeon

I had my first Osteotomy on my right leg 7 months ago and what a difference it has made. The pain literally reduced by around 90%. Just over two weeks ago, I had the same procedure on my left leg. If it gives me the same result in a few months time I will be absolutely delighted. The scar on the right leg is now virtually invisible. Mr Vachtsevanos has been amazing from start to finish and I would highly recommend him.

Dr. Patrick O'Halloran

Sport & Exercise Medicine Doctor

I saw Patrick to discuss and ongoing foot/ankle/right leg issue I’ve been experiencing this past year. The dr took a long time to consider all the angles, was very patient and when he produced his synopsis, I felt like he had really considered everything. Clearly an expert and feels like he’s been doing this for years. Knows his stuff and explains things really simply. Great experience as a whole.