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Cleveland Clinic London

Vascular Surgery, Gastroenterology, + 10 more

The doctor has been fantastic as always. Im fully satisfied with his consultation. The operation outside the consultation was the challenge for a patient. After the consultation I was instructed to go to the reception and wait. I was waiting in the reception from around 19:15. A few other patients there were all called and gone and I was alone in the reception area when the receptionist finally spotted on me around 19:50, asking me if I was waiting for a consultation. I reminded them that that I had already finished it and waiting for the next step. They found in the system that they needed to make an appointment for ultrasound and injection for me. On the ultrasound and injection date. The appointment was 11:00. I arrived at 10:45 as your hospital request to the patient and started waiting. At 10:55, staff told me that the entrance area of the ultrasound treatment room had an urgent repaired work in progress and asked me to wait for 15 mins. The staff came over again telling me that it would be pushed back to 11:30.. At 11:35, I was finally invited for the ultrasound. All the staff were friendly, very apologetic and sympathetic. I just wanted to share that there was room for the operational improvement. Thank you for your service.

Dr Farah Rehman

Oncologist

Dr Rehman is exceptional! In this meeting, as in all the others, she demonstrated an in-depth knowledge of the issues and her communication was excellent. She always brought us into the solution by helping us understand her prescription choices and the rationale behind them. Further, she paid attention to what we had to say about the symptoms etc. and importantly, also our state of mind and opinions. This was particularly reassuring. When she couldn’t give us exactly what we requested or suggested, she always helped we understand why and then provide more suitable alternatives. She came up with some treatment suggestions that we weren’t initially keen on but on further reflection, realise those may actually be perfect. In this meeting, as with all the others, she demonstrated, professionalism, knowledge understanding and empathy. And it’s perhaps her empathy and care that have always stood out the most, and given us that needed reassurance throughout the process.

Mr Vijay Wagh

Ophthalmologist

Mr Wagh is a lovely gentleman. He explained clearly what my issues are, and his proposed treatment. This did not include surgery, which would have been in his financial interests and which had been recommended previously; and he explained very clearly why it was not the best course of action. The treatment he suggested is easily achievable without expensive assistance, and does feel like the best course of action even though I went into the consultation convinced I needed to go under the knife. I am very impressed with his bedside manner, ability to clearly explain the pro's and con's of all available options, and his recommending the best course of action for me, rather than including his own interests which we know from the recent news is not always the case.

Spencer Private Hospital Margate

Pain Management, Audiology, + 12 more

The general experience was excellent - all the staff readily on call any time of the day or night. Although I had some blood pressure problems, it was dealt with efficiently. I would like to identify Aiden as a particularly lovely person who made me feel very relaxed in a stressful situation. The physios were also very good. I would have liked a more detailed discharge plan for exercises to aid my recovery. The pain killers given on discharge seem to be only mildly effective and my pain level remains quite high. I have a lot of bruising on my thigh, which l wasn't told as a possibility. I wasn't given any information about ways to help with the stiffness. Overall, I would recommend the hospital to anyone

Dr Catherine Spencer-Smith

Sport & Exercise Medicine Doctor

Simply one of the best experiences with regards to a consultation that I have had over the years. Catherine is a great listener and allowed me to express all the concerns that I had regarding my injury without interruption. She didn't rush to a quick conclusion and I felt that she was there just for me despite the fact that she has many patients to deal with at any given time. Her attention to detail and in particular the bits that often in the course of a consultation can go unnoticed is exceptional and to be applauded. When I left the room I felt she would definitely be able to help me and I am confident that will now happen. Can't really thank her enough for her time and expertise.

Spire Bristol Hospital

Breast Surgery, Cardiology, + 18 more

The administrative processes are not always easy to naviagate but the staff at the hospital are professional and helpful. Staff on reception seem well briefed on what information is needed from patients. Clinical staff - both on the wards and in the CT scanning teams were professional and reassuring. It would be useful - for people accompanying a patient for a procedure - to have some information about facilities available to them. I was at the hospital for 12 hours and the only way to get something to eat was to go out of the hopsital to buy it. It would have been helpful to have some catering available on site - if only by machine.

Mr Kenan Dehne

Orthopaedic Surgeon

Mr Dehne, has given me back my life. I needed a total knee replacement after suffering from an accident. He was very thorough in his explanations and examinations. He was extremely kind and thoughtful as I was extremely nervous about the surgery. He put me at ease and I trusted him implicitly. I’m so glad he was my surgeon, I might have to have my other knee done soon and there is only one man I want to have to do it. He is amazing. I’m totally indebted to him. I can’t put into words how grateful I am to him, Mr Kenan Dehne your are the best , kind and caring. Thank you.

MUMS - Midlands Ultrasound and Medical Services

Sonography, Pain Management, + 31 more

I’d definitely recommend your clinic but was a little disappointed today by the lack of sympathy from the sonographers when I went for my 6 week 4 day scan. I explained that the pregnancy wasn’t viable (I’d had a blood test at your clinic on Saturday and learn by HCG only increased 8% in 48 hrs) and this would be my third miscarriage in 12 months from my IVF pregnancies and I didn’t receive any shock or sympathy for this. It wasn’t a big deal but if the practice wants to be even better some additional warmth and sympathy would go a long way.

Mr Fady Sedra

Orthopaedic Surgeon

Mr Sedra is an amazing surgeon. He looked after my father very well. He is a surgeon with Ethics and he has excellent bedside manners and very empathic. From day 1 until my father was discharged he was updating us regularly about his progress and his recovery. He didn’t even charge us and waived his fees because I am a doctor and this is very rare and not many people do that. I can’t thank him more than that and he is a real gentleman and a great surgeon.

Lucio Health

Diagnostics & Testing, Holistic Therapy, + 1 more

Although I’ve only just received my meds from Astron and Lucio health I cannot praise them enough. They have listened to, and answered, all of my questions appropriately and the whole team are passionate about their cause: providing patient choice with dedicated personalised medical protocols. I would encourage anyone who is looking for a personalised cancer care service to use Lucio and Astron Health.

The Salisbury Practice

Clinical Psychology, Psychology, + 1 more

I can’t thank The Salisbury Practice, and in particular Dr Steve Holmes, for the excellent support and help towards managing my chronic pain. The care and kindness shown towards me was amazing and I have greatly benefited from seeing Dr Steve. The Practice is a calm and reassuring place where I was always welcomed with warmth and compassion. I would highly recommend The Salisbury Practice.

Mr Ross Kenny

General Surgeon

In what is clearly a very worrying time Ross was extremely professional and very sensitive to all of the issues any woman would have He answered all of the questions we had and was very respectful and honest with his responses His bedside manner was very personable and impeccable which made me very comfortable when I was feeling vulnerable I would recommend Ross 100% to anybody

Barts Health London Private Care

Cardiology, Cardiothoracic Surgery, + 5 more

I came to Barts for PFO closure with Dr Micheal Mullen and can not thank everyone at St Barts enough for their help, care and professionalism, from the moment I walked through the doors to the moment I left. The nurses on ward 3C were incredible, friendly, helpful and me laugh throughout. The surgical team were brilliant! So informative and put me at ease throughout.

Dr. Sreekala Seepana

General Practitioner

After feeling like I had stepped out of my own body and did not know where it was leading to , Dr Seepaba listened , spent time reassessing my HRT medications , making some tweeks & new prescriptions. I’m looking forward to hopefully feeling myself again . I would not hesitate to recommend, it’s totally necessary self care , my only regret I had not done it sooner .

North Wales Eye Specialist Centre

Ophthalmology

All the staff were helpful, polite, professional and friendly. The consultant that treated me, listened to what I had to say about the state of my eyesight and answered any questions that I raised. He explained the laser procedure well. All in all it was a very satisfactory experience and greatly improved my sight.

Dr Basheer Peer Mohamed

Paediatrician

Dr Mohamed is a truly exceptional paediatrician; he is very attentive and thorough, while explaining everything very well. His approach is warm and friendly, he made us feel comfortable and well supported. We are grateful and he will definitely remain our top choice for our son.