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Moorfields Private Eye Hospital

Ophthalmology

I was informed in the email sent for my first appointment that the consultation would take approx one to one and a half hrs maybe more if I was having tests. I saw the consultant and had the tests, this took no more than 10-15 minutes. In my experience of having private consultation I don’t think this was a consultation, I was told someone will call me and give me details of the treatment, I was not given a time or day when this phone call would take place. I tried to ask questions about the treatment but was told they would explain all to me in the phone call. I called next day as I had other commitments the following days and weeks and may have missed their call. I was given the information about the treatment on the phone, I asked if I was paying for this phone call and was told that I would not be charged. I was charged and paid for the tests on the day, after the phone call I later received an invoice for the consultation of £300, so basically I was charged for a phone consultation as I don’t believe I got a consultation on the day that warranted this amount of money. I am really disappointed with this kind of service, I believe if I’m paying for a private consultation I should be given the time face to face so that I can ask questions and understand the treatment that I will be paying for. This was not NHS where you are only allocated a small amount of time, which is why I am so disappointed with this service and the costs which is unwarranted.

VISIO Health

Ophthalmology

I recently had cataract surgery on both eyes at Vision Health, and the experience was outstanding. Having previously undergone LASIK, I was initially concerned about how this might affect the procedure, but the team addressed all my questions and tailored the treatment perfectly. The surgery itself was quick, painless, and carried out with exceptional precision. I opted for EDOF toric lenses, which have made a remarkable difference to my vision—providing excellent clarity and reducing my dependence on glasses. Recovery was smooth and well-managed, with minimal discomfort. The team provided clear instructions and regular follow-ups, and within a few days, I noticed a significant improvement in my vision. Now I can enjoy sharp, vibrant sight without the hassle of glasses. Special thanks to Ranjit Sandhu, whose professionalism and expertise ensured everything went perfectly. The entire staff was incredibly helpful, attentive, and reassuring, making me feel comfortable and supported at every stage. I’m truly grateful for the outstanding care provided. Highly recommended!

Dr Adam Humphries

Gastroenterologist

My consultation and treatment with Dr. Humpries has been superb, form start to finish. From first consultation, coming as a patient from another consultant, through the colonoscopy and post procedure results follow up, Dr. Humphries was always extremely kind, taking all the time needed to hear my concerns and address all questions I had, and has always put me at ease, explaining things in a clear and calm manner, leaving no stone unturned regards treatment options and making me feel reassured after the procedures done. I have no words to express my gratitude to him, and all his team of assistants, nurses, and his exceptional PA, Kristina Cervenanska, who has been outstanding, on helping me arranging things in such short notice, from day one. Thank you all, for your compassionate manners, and your commitment to provide excellent care to all your patients. I'm lucky to be oe of them, Thank you!

Ms Ranjit Sandhu

Ophthalmologist

I had the privilege of being treated by Ms. Ranjit Sandhu, and I cannot speak highly enough of her professionalism and expertise. Having previously undergone LASIK, I was concerned about how this might affect my cataract surgery. Ms. Sandhu addressed every question with clarity and confidence, explaining the implications and tailoring the procedure to suit my specific needs. Her thorough approach gave me complete peace of mind. The surgery was carried out with exceptional precision, and the results have been life-changing. Ms. Sandhu’s dedication to patient care is evident in every interaction—she combines technical excellence with genuine compassion, ensuring comfort and safety throughout the process. I am truly grateful for her skill and understanding, and I would recommend her without hesitation to anyone considering eye surgery

Optegra Eye Hospital Hampshire

Ophthalmology

Pleasant waiting area with self-service drinks available. Within an hour you are called and escorted into the preparation/recovery room where you are prepared for the operation and the procedure is explained including a visit from the surgeon to check if you have any questions. The operation takes place in the adjacent theatre where again efforts are made to keep you informed as to what’s happening and before you know it you are escorted back to your recovery area for water and a biscuit. Staff were pleasant and attentive at all times. Once thoroughly checked out you return to the waiting area to be collected by your escort who has already been called to say your are ready for collection. I was back home within 2 hours

Mr Su-Min Lee

Urologist

I have been to see Mr Lee on 3 occasions for surgery now. I could not have been happier with the process. Mr Lee is a very welcoming calm man. Needles to say I was very nervous walking into this situation after having a not great experience with the NHS for my first of 4 surgeries. I was worried about the time frame and how long I was going to be in pain for. Mr Lee assured me that all of my surgeries would be completed by Christmas. He completed all of my surgeries within a 2 months period and before Christmas. I could not be happier with the process and now have found a new lease of life pain free. Not only and amazing urologist/ surgeon but an all around excellent man. I am truly grateful for his work.

Dr Alex Cappai

Psychiatrist

I had an ADHD evaluation at Diverse Minds Clinic. I did some research before booking, and I chose Diverse Minds Clinic since the psychiatrist, Dr Alex Cappai, also works for the NHS ADHD service. Dr. Alex Cappai listened to me and made me feel heard. She was quite friendly, and I felt at ease during the assessment. I was diagnosed with Adult ADHD mixed type in my fifties, which was a bittersweet finding. Dr. Cappai provided me with practical counsel that was extremely beneficial, as well as the time I needed to comprehend my diagnosis. The staff at Diverse Minds Clinic have been really professional and helpful throughout the process, and I would strongly suggest this service.

Spencer Private Hospital Ashford

Pain Management, Audiology, + 11 more

We were lucky enough to get into the appointment before our allotted time. Mr Mohammad seemed like a very nice person, but I felt very rushed, I wasn’t shown the MRI scan, The situation was not explained to us in depth,just offered options of an injection or surgery involving “metal work” which scared me somewhat. So I chose the injection as seemed a less scary choice to start with. We were told this would be put forward, then we left , all taking about five minutes, not really very reassuring. Hopefully I may get another chance for someone to explain what the operation with the “ metal work” would involve. So I would feel more confident with what needs to be done

Venturi Cardiology

Cardiology

I was very impressed with the service provided and the professionalism of the team. I was quoted a five month wait with NHS at the Countess of Chester for a standard Ecardiogram.At Venturi Cardiology I was seen in two days. In terms of Cost Venturi were again a top performer. Whilst I cannot rate the quality of the report sent to my GP and a Cardiologist and myself completely baffled me (as you would expect)the overall service was top notch, and I would not hesitate to recommend them. Ron T

Mr Samuel Mackenzie

Orthopaedic Surgeon

Wonderful experience - was referred very quickly for X-ray and MRI. Received very thorough assessments and excellent electronic summaries rapidly so I could share these with my physio and plan next steps. Was very reassured by Mr Mackenzie about my shoulder injury, the time course of healing and appropriate exercises to promote this - loved the ‘motion is the lotion’ advice. Thank you so much for all your care and attention.

Dr. Saul Konviser

Dentist

My recent visit was a routine check up. Dr Konviser was, as always, attentive and thorough. I have every confidence in him. I have had quite complex restorative work carried out by him in the past and the results have been excellent. On a personal level he is an extremely nice man. He makes dental treatment pretty stress free. Indeed the whole practice team is calm and relaxed.

The Joint Injection Clinic

Diagnostics & Testing, Imaging (Scans), + 4 more

I had been experiencing problems with my thumb and knees, tried various things including thumb splint. Saw Dr James Thing and must say the experience start to finish was excellent, pinpointed problem areas and carried out scan and targeted areas that were problem and treated, now no longer need splin or pain relief. So much more movement in knees too. Would highly recommend.

Dr Ankur Gulati

Cardiologist

Dr Gulati was excellent throughout my consultation. He was highly professional, took the time to explain everything clearly, and was very approachable and available for questions. I felt that all of my concerns were fully addressed, and I was involved in making a clear and reassuring plan together. I am very happy with the care I received and would highly recommend him.

Dr Irfana Koita

Fertility Medicine

Dr Irafana and the team are extremely professional and knowledgeable, while also being warm and comforting. My husband and I underwent several treatments, and we couldn’t recommend IVF Matters highly enough. Dr Irfana keeps in contact throughout the process, providing support that helps immensely, and you can truly tell she cares deeply about the outcome.

Spire Murrayfield Hospital Edinburgh

Cardiology, Cosmetic (Aesthetic) Medicine, + 15 more

Overall my recent experience was excellent. I had recently had foot surgery and had a blue post surgery shoe on. A lovely, thoughtful and kind nurse called Theresa brought me a stool and pillow to elevated my foot without me even asking and generally looked after me and made sure all the other patients were ok.

Spencer Private Hospital Margate

Pain Management, Audiology, + 12 more

Everything was excellent from start to finish, I couldn't have been treated any better, the staff and facilities were amazing, the whole experience was great. The level of care from the staff and surgeon and anaesthetist was great, made you feel at ease. All ran very smoothly, no problems whatsoever. Thank you