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Cleveland Clinic London

Vascular Surgery, Anaesthetics, + 10 more

had a right knee replacement with Mr. Sam Rajaratnam just over two weeks ago on 3rd November 2025, and what I had feared would be a difficult and painful operation turned out to be completely painless. Sam is extremely kind, patient and reassuring — perfect for someone as nervous as I was. I had delayed doing this surgery for a year and a half and even cancelled the operation twice before finally going through with it! Mr. Rajaratnam has built an outstanding team, including an exceptionally experienced anaesthetist, Dr. Barry Philips; a kind and highly competent nurse consultant, Ms. Christine Howis; and an excellent senior physiotherapist, Felicitas Gatti, who visits me at home to guide my post-operative exercises. I was also extremely impressed by all the medical staff at the Cleveland Clinic hospital, who provided exceptional care throughout my stay. Whilst at the Cleveland, Sam visited me daily, and even came in today after my staples were removed to check on my progress. Mr. Rajaratnam’s expertise is evident—he has performed over 7,000 knee replacements—and the level of care and support I received was extraordinary. I was expecting a significant increase in pain once the stronger medication stopped a week after surgery, but to my surprise, I remained completely pain-free. I am extremely grateful to Sam and his wonderful team. I’ll be back for my other knee as soon as I’m up and running again!

Cleveland Clinic Portland Place Outpatient Centre

Gastroenterology, Anaesthetics, + 10 more

I attended for spinal MRI. Unfortunately the technician was running late for which I was happy to wait but because of timing his communication to me was very poor. I was shown a room to change and left there without any guidance, I was then taken to the MRI machine and not spoken to really to ask if I was okay or to provide any reassurance. I don’t like MRI scans because can feel anxious within the machine. All it takes is a little bit of reassurance and acknowledgement for which I had none. Throughout the test the technician did not speak to me at all to ask if I was okay. I am not sure if this is normal but I found during the MRI it became quite hot which I have not experienced before. When the test was over he hurried me away from the machine without acknowledging my back could be hurting when getting up, which it was a little. He didn’t show me to the door so I had to ask if I was allowed to go and then left the room to change and go home. My review would be it is the smallest common curtesies that makes all the difference to a patient and this time I did not experience this at all. So much so I won’t be choosing to go to this venue for another investigation

Dr James Thing

Sport & Exercise Medicine Doctor

I've seen the Joint Injection doctor twice, had two injections, and both were very helpful. The first visit was after I suffered some tissue injury to an arthritic knee and had some fluid removed and a cortisone injection, which gave me immediate relief and was the catalyst to me returning to exercise. I was having ongoing stiffness in the same joint and returned six months later. After consultation I chose to have a hyaluronic acid injection. This made a big difference to the pain, stiffness and function of my knee and has meant I am able now to properly rebuild strength on that side. Dr Thing is easy to talk to, and I felt he really supported what I am trying to do, which is to stay highly active and delay the point I will need surgery for as long as possible. He is very well informed and explained clearly the pros and cons of various approaches to managing arthritis of the knee. He is also skilled at what he does, the injections are ultrasound guided to ensure correct placement and both injections were painless.

Moorfields Private Eye Hospital

Ophthalmology

My original appointment was with Mr Kamran Saha, as it was thought that I had a which Mr Saha confirmed it was not but rather a cyst. As this was not his expertise, he referred me to Miss Swan Kang who confirmed it was a cyst and arranged an excision. During the procedure Miss Kang noticed a second cyst next to the big one which she also removed and sent both off for biopsies. Amazingly 6 days later there are no visible signs of any incisions apart from some slight redness in the area. I am super happy with the results and grateful to Mr Saha for referring me to Miss Kang. I was also very impressed by Robyn for taking care of all the underlying preparations for both consultations and the minor op which took less than 2 days to complete!!! Kudos to Robyn for managing everything so swiftly and efficiently.

Mr Daniel Saleh

Plastic Surgeon

Mr Saleh explained in clear detail exactly what the procedure would be. He has a very pleasant manner, also displaying great patience and consideration as I’m not the easiest person to be around sometimes. The outcome of my deep plane facelift was exceptional - the results far exceeded my expectations. Mr Saleh didn’t over play the potential outcome he offered realistic outcomes but to my delight the results were beyond what I’d hoped far. I’m 4.5 years on from the process but the results have held super well, so on that basis I can only recommend to potential patients to look no further. A deserved 5 star ⭐ from me.

The Park Hospital (part of Circle Health Group)

Breast Surgery, Cardiology, + 19 more

I went to have my operation dressing removed and the consultant mr paver to check the wounds to make sure he’s happy with the results he was totally happy he said it’s the best results he’s seen for a long time with my second toe correction he’s extremely happy and so am I I haven’t seen my foot look so good in a long long time and the fact I’ve not really had any pain after this surgery is a miracle but I’ve done as I’m told and kept it elevated as I was told too for the first 2 weeks and just shows how much difference that makes

New Forest Psychiatry

Psychiatry

I was made to feel comfortable right from the start. To my surprise, there wasn’t even a hint of awkwardness. The level of questioning was perfectly balanced - just enough to gather insight without overwhelming me. I often get tearful when explaining myself, but that feeling was almost instantly eased the few times it began to surface. I felt understood, and that made all the difference. Thank you for starting the journey of unravelling this for me. I feel a huge sense of relief.

Ms Ciara McGoldrick

Plastic Surgeon

I met with McGoldrick in August 24 and I I was discharged on 17th November 25. From day 1 my Consultation to surgery was excellent and everything was explained to me and I had the best team before and after care . Ms McGoldrick made me feel at ease from are 1st meeting and her expertise and care was more than I could imagine I am so grateful and so thankful and it’s really made such a difference to my health and my entire well being.

Allergy Centre of Excellence

Allergy Medicine, Diagnostics & Testing, + 2 more

Everyone at ACE from the nurses to the doctors have been amazing at making us and our son feel comfortable and confident through what could be a nerve wrecking experience! The whole experience doesn’t feel clinical, and our son looks forward to being able to come and play at the centre while he’s observed. as parents we feel super supported through the whole process and everyone is incredible kind and well versed in their field.

Mr Saif Ul Islam

Orthopaedic Surgeon

Mr Islam listened to and understood my concerns. He explained clearly the situation , diagnosis and treatment options and priorities. His calm professional manner gave me complete confidence in his skill and expertise- and this was the the case. The outcome had exceeded my expectations for speed of recovery and positive effect on life activity post-op. after only a few weeks. I couldn’t have asked for more from my consultant .

Nuffield Health Chester, The Grosvenor

Cosmetic (Aesthetic) Medicine, Dermatology, + 10 more

My experience at the Nuffield Hospital was very positive. The environment was warm and welcoming, and waiting times were short. The staff were friendly, helpful, and approachable, which made the visit feel calm and comfortable. I also appreciated that drinks were provided while waiting — it is a thoughtful touch that added to the overall experience.

Dr Smruta Shanbhag

Obstetrician & Gynaecologist

Dr Smruta Shanbhag made myself and my husband feel very much at ease from beginning to the end of the consultation she was very warm, kind And very patient! I am not the easiest of patients due to my Fibromyalgia Fog! However she was also very professional and Knowledgeable That making it much easier with my medical background

Mr Pranab Sinha

Orthopaedic Surgeon

Mr Sinha is an excellent surgeon. From 1st appointment I knew I was safe and in good hands. My 5month check up appointment yesterday was excellent. He was able to address my concerns and provide excellent advice to continue my recovery. He is calm, professional and at same time easy to talk to. Thank you

Mr Phil Harris

Physiotherapist

I’ve been working with Phil on a persistent shoulder injury for the past 2 months. He guided me through various targeted exercises that, over time, has helped ease the pain and strengthen the shoulder. Very clear in explaining how the problem maps out and what it will take to resolve.

Dr Oliver Segal

Cardiologist

Dr Segal, was very thorough and made sure every part of my heart that needed to be looked at was. He ensured that it was all done on the day as I had travelled in. Then explained everything to me properly and made me feel at ease. Really pleasant and caring felling I got. Thank you

Queen Square Imaging Centre

Diagnostic Pathway – Cardiac, Imaging (Scans), + 3 more

The staff were very helpful and supportive. I am claustrophobic. The staff including the receptionist kept me informed,, explained the process and that really helped. They were understanding and calm. The entire process went smoothly.