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One Ashford Hospital

Audiology, Cardiology, + 22 more

I arrived at 13.20 for my appointment with the nurse and informed the receptionist that I had three appointments 1) nurse 2) Mr Consigliere 3 ) physiotherapist. She informed me that she would note my presence for the first two but that I needed to tell physiotherapist separately. I saw the nurse on time and informed the receptionist I was now ready for my 2pm appointment with mr Consigliere. At 2.15 I asked receptionist if Mr Consigliere was running late ? Also that I was surprised he had not asked me to have an X-ray. At this point the receptionist informed me that my 2pm appointment with mr Consigliere had been cancelled. I asked by whom. At this point there was obviously some confusion and I was asked to sit down whilst they investigated. Some minutes later I was told “something “ had gone wrong but Mr Consigliere had asked me to have an X-ray and he would see me after my physiotherapist appointment. When I saw Mr Consigliere at around 3.45pm he informed me that my bone was not attached to the metal plate in my elbow. The ligaments and muscles were keeping it in place. Mr Consigliere wished to see what would happen over the next few weeks before making a decision.

Clarity - New Cross

Ophthalmology

My experience throughout foe both eyes and post care has been excellent. Dr Allam was excellent, very professional, knowledgeable about cataracts . My initial surgery was deferred from 2nd Dec until 16th December 2025. This was due to my right being unfected. Dr Allam reassured me that my surgery would happen before christmas. The surgery did happen on 16th December. From preparation to surgery Dr Allam and team excelkent in communicating to me the process Typea of Lenses and cost. Lynne (nurse) was excellent exolaining post-Surgery and demonstrating how to apply the anti-biotic eye drops .Excellwnt support was privided in terms of eye protectors,tape and drops. Follow up by Dr Allam was excellent abd made me feel valued as a person, not just as a customer. The surgery was a major success. On 6th January 2026 I had a last follow up post surgery assessment. Resukting in Dr Allam confirming through eyes assessments, tge surgery was a success. I want to say thank to DR Allam and team for an excellent support abd for the first time since I was 7 years old I can see amazingly well !

The Royal Free London Private Patients Unit

Breast Surgery, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 18 more

Needed a routine hernia operation, didn't want to wait 4–6 months, chose Royal Free Private Patients based on surgeon's online profile and because profits go to NHS; also I have been an NHS patient at RF. Was seen quickly for initial consultation and got surgery appointment when I wanted it. Mr Iype did a tidy job of the surgery, I am now recuperating with no complications so far and very little pain. Anaesthetists were friendly and efficient, and Severo my nurse in my ward was helpful, reassuring and friendly. I had a ward room to myself, which my wife could stay in while I had the surgery. It was clean and roomy, though a little cold – take extra blankets. The lunch I was given after surgery was pretty good, and they were able to get a sandwich for my wife too as well as teas and coffees. All in all, went very well.

Dr Ralph Rogers

Sport & Exercise Medicine Doctor

Dr Ralph Rogers provided outstanding care for my knee issue, which developed after a career as a professional footballer. From the first consultation, he demonstrated exceptional expertise, professionalism, and a genuine understanding of the demands elite sport places on the body. He took the time to explain my condition clearly, outlined all treatment options, and tailored a plan specifically suited to my history and long-term mobility. The care I received was thorough, reassuring, and results-driven. Thanks to Dr Rogers, my knee has improved significantly and I feel confident in its future strength. I would highly recommend him to any athlete or former professional dealing with complex knee problems.

Dr Bhushan Mokoonlall

Obstetrician & Gynaecologist

I had my hysteroscopy with Dr Bhushan Mokoonlall and I couldn’t have asked for a better experience. From the moment I arrived, I felt listened to, respected, and completely at ease. Dr Mokoonlall explained everything clearly before and during the procedure, which really helped to reduce my anxiety. The procedure itself was much more comfortable than I expected, and I felt reassured throughout. He took the time to answer all my questions and made sure I fully understood the findings and next steps. I am very grateful for his calm, kind, and professional approach and would highly recommend him to anyone needing specialist gynaecological care.

Optimised Care

Dermatology, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 4 more

Cannot tell you about my visit as my reply to asking for an appointment is we don’t have and appointments and try calling on a Monday Tuesday or Thursday. Absolutely disgusting I’d be happy if given a date in a months time . You know you can never either get through on the phone or online to ge pain and with many other issues t an appointment. Spend a hour on hold to be told there are no appointments so I’m living in absolute pain and many other issues what a waste of time

The York Dental Suite by Mafalda Queiroz

Dentistry

We have been attending Mafalda’s clinic for years now and always receive the best care! Her team are excellent (special mention for Jemma and Chloe). I would highly recommend them to any families - they are amazing with kids, so reassuring and make the whole experience fun. My son is having aligner treatment at the moment and always looks forward to visiting the clinic. Mafalda is so passionate about what she does and we feel we are in the best hands.

Castle Craig Hospital

Psychiatry, Psychotherapy

The combination of therapies under one roof is Castle Craig's strong point and a great team of staff, all really friendly and helpful. I was here for six weeks and the intensive therapy schedule has been extremely beneficial for me. Family therapy was helpful and I'm working hard to mend the relationships in my family. The fitness sessions were a highlight, the staff got me moving and thinking about healthy living after years of alcohol abuse.

FACEmed Cosmetic Medical & Dental Centre

Cosmetic (Aesthetic) Medicine, Dental Care, + 4 more

Amazing consultation and face scan with Eleni who prescribed an Obagi skincare system which is making my skin look brighter, tighter and fresher already. Several treatments from Monica which I am delighted with after having old cheek fillers dissolved from another clinic years ago. I feel like I have my old self back but renewed and refreshed because of Monica’s expert treatments giving a natural soft more youthful look. Very happy customer!

Professor Yirupaiahgari Viswanath

General Surgeon

Overall, a good experience. However, I felt that sometimes not enough time was spent explaining what would happen during diagnostic tests and treatments. For example, when I had the restech, nobody had told me I would have a tube up my nose for 24 hours and had to return it the next day. I found this out moments before it was fitted. This was not ideal as I regularly have in-person client meetings and had to cancel these.

Mr Julian Pavier

Podiatrist

I am extremely grateful for the doctor’s professionalism and the speed and accuracy of the diagnosis. After over a year of being passed from pillar to post between GPs and physiotherapists, it was a huge relief to finally receive a clear explanation and a satisfactory response to an ongoing problem. I felt listened to, taken seriously, and confident in the care provided. Thank you for making such a positive difference.

dentalessence - Burgess Hill

Dentistry

My husband is elderly and unable to walk very Well and loses his memory quickly… I say is marvellous with him… he greets him as he would close friend and makes him feel happy to be in his company even though he is not keen on going to dentist… when we leave … always having had a pleasant visit … my husband always says Izzy is so patient & Kind … thankyou to reception & Izzy for a very good experience Jacqueline K.

Ms Mona Khandwala

Ophthalmologist

Ms Khandwala performed tear duct surgery on my eye and it has changed my life. No more constant eye watering and I can finally throw away the tissues I had to always be carrying. I can wear makeup again without it washing away! The recovery was quick and I have the tiniest scar which is hardly visible. Ma Khandwala was so reassuring and I was kept informed at every stage. Her secretaries were lovely too.

Mr Ahmed Shalan

Vascular Surgeon

Mr Shalan and his assistant Jo put me at ease and explained what was going to happen before and during the procedure. I received after care also A receptionist was able to come in as she wanted to gain some experience of the procedure. She was lovely and chatted to me the whole time to keep my mind of it. All 3 made it a simple procedure that was not stressful at all. Well done to the wonderful team

Miss Katia Sindali

Plastic Surgeon

From the moment I met Katia I knew I wanted her as my surgeon, with the type of surgery I was having it felt important to me that she knew what it meant to me, and she did 100%. She has been fantastic from the start. My DIEP reconstruction surgery looks incredible, I am so pleased with the results. Katia has given me back my confidence and who I was before cancer, I couldn’t be more grateful.

Ms Radhika Padmagirison

Obstetrician & Gynaecologist

I had hysterectomy surgery in December 2025, my overall experience was great. Dr. Radhika clearly explained me all available treatment options for my fibroids. After different treatments we decided to go for the surgery. Again received very detailed explanation and support before and after surgery. I will highly recommend Dr Padmagirison for her expertise and experience in this field.