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Thames View at Charing Cross Hospital

Respiratory Medicine, General Surgery, + 39 more

I actually did not get to use the facilities in the private wing of Charing Cross Hospital, as I was seen in neurophysiology on level three of the NHS departments. The only time I had to go up to the 15th floor was to get two forms, stamped and provide my pre-authorisation number that meant getting in a crowded lift and riding up to the 15th floor, which took a very long time as the lift stopped on nearly every floor. Then I had to go back down to level three for tests. It was actually quite stressful for someone with my health conditions to do this, and to be expected to do this administration as the patient!. The waiting area in the NHS department was not relaxing, it was very hot, no natural light was had limited/poor ventilation and the receptionist was quite rude. The medical staff were more polite. When I pay for private healthcare, I prefer to stay in the private department than in the crowded NHS areas. I gather on this occasion the tests were not available in the private wing, but perhaps another hospital where the consultant worked would’ve been able to accommodate. I was not informed that the tests would be in the NHS department.

Mr Daniel Dowen

Orthopaedic Surgeon

On admission to Sunderland Royal Hospital in February 2025 I was placed in the care of Mr. Dowen. I was in very severe pain in my right leg after a fall at home in November 2024. Despite earlier hospitalisation I had had 16 weeks without any alleviation of the pain. The care I received from Mr Dowen and his whole team was second to none. I couldn’t have been in better hands. Within a very few days Mr Dowen carried out a very complex operation which was followed by 48 hours in Intensive Care and I was soon totally without pain. The bedside manners of Mr Dowen and his team were excellent. All procedures were explained to me before they were carried out. Although they were all busy people they made me feel that they had all the time in the world for me. The aftercare I received on discharge was just as good with several outpatient visits arranged, mainly with Mr Dowen himself, so that he could keep tabs on my progress. I honestly don’t think I could have had any better care and will always be very grateful for the treatment I received.

Schoen Clinic Chelsea

Coaching, Holistic Therapy, + 7 more

My care at this clinic has been outstanding and I would recommend it to anyone needing expert psychiatric support for complex trauma. The service is psychiatry-led, with the consultant coordinating treatment plans and supervising input from psychology, occupational therapy, group therapy and trauma modalities including EMDR, DBT, CBT and embodied psychotherapy. This ensured that care was coherent rather than fragmented. I initially attended four in-person sessions per week and have now safely transitioned to monthly. The team have specialist expertise in workplace bullying, institutional power dynamics and identity-related trauma, which is unusual to find. The level of understanding and clinical leadership has made a meaningful difference to my recovery, and I could not recommend the service more highly.

Mr Sujaya Dheerendra

Orthopaedic Surgeon

Mr Dheerendra could not have been more professional, appropriately friendly and always explained everything so I could understand what he was going to do .He was exceptionally helpful in securing a hospital place where I would be accepted for the operation I needed. (Other medical conditions had made this a difficulty in the hospital of my first choice.) He was an excellent surgeon, my recovery has been very good, he took extra time to make 3 additional visits when I was in hospital to ensure that the wound was healing properly. He was very good at listening to me, both in terms of my current problems and in terms of my expectations for recovery. I would not hesitate to recommend him to anyone, both for his skills as a surgeon and for his ability to communicate with his patient

Kernow Psychiatry

Psychiatry

After many months of difficulties prompted by the sudden loss of my husband, I can finally see a light at the end of the tunnel. Communication with Kernow Psychiatry has been very responsive and I booked an initial appointment to discuss my mental health difficulties. Dr Reid welcomed me into a comfortable room at the wellness hub, she immediately put me at ease and took care make sure I was settled and ready to start. After the hour, Dr Reid summarised what she saw as the key priorities to getting me back on an even keel, suggesting a clear approach to addressing my intersecting issues. I am looking forward to my follow up appointment and the start of my recovery treatment plan. I only wish I’d followed my instincts sooner and booked in months ago.

Practice Plus Group Hospital, Shepton Mallet

Ear Nose & Throat Surgery (ENT/Otolaryngology), General Surgery, + 5 more

I had an initial consultation for varicose vein treatment (following a flyer in the post) and following further investigations/diagnosis I went ahead and had an operation. The whole experience from beginning to end was first class. Everything was fully explained to me and all my questions were answered before deciding on the most appropriate treatment. The operation (under local anaesthetic) went well with a nurse talking to me all the time and explaining everything which was happening as as well as distracting me! My recovery went as planned - and as explained - and a follow up visit to see the consultant was very reassuring. All in all I was very pleased with everything and would not hesitate in recommending Shepton Mallet Hospital.

Clarity - Coventry

Gastroenterology, Ophthalmology

After the first right eye cataract removal Mazen Tahhan gave me his telephone number and said to call him if I had a problem. I am a very keen insect photographer and found with the distance lens I could not see the camera screen clearly. I became worried about the impact on my ability to focus close up on insects. About 8 p.m. I sent him a text briefly outlining my concerns . He called me back immediately and listened carefully. I was even considering other options than the NHS lens and he kindly sent details of these. However he advised me to I stay with a close-up NHS lens to get as much light into the eye as possible. I followed his advice and am very pleased and very satisfied with the result. Sabina George

Pure Sports Medicine - Moorgate

Nutrition, Osteopathy, + 4 more

I'd laboured under my shoulder injury for 6 months, and Chris was able to achieve vast improvements in comfort and ability within weeks. Chris was impressively professional and meticulous, a pleasure to visit and I always felt willing to go the extra mile to explain the process to me and make detailed recommendations. This has really brought about a transformation in my quality of life, and I'm delighted to be back doing the things I love. Almost two months after first visiting the clinic, I am fully recovered- absolutely game-changing, could not recommend enough.

Mr Jason Ho

Ophthalmologist

I am extremely happy with Mr. Ho's professionalism and the results of my cataract procedures. Mr. Ho is an excellent communicator with a very calm (and calming) demeanor, and helped me decide on which lenses to opt for, what goals to aim for, and what to expect based on a variety of options. Throughout the procedures he communicated with me and made sure they were as stressless as possible. I now see better than I have seen in many years, and am able to read, work on my computer, and see long distance with no glasses. Thank you Mr. Ho!

Mr Nikhil Nanavati

Orthopaedic Surgeon

I was seen on time and the waiting time was short which is always a bonus! I was attending a follow-up appointment for my toenail that had been removed several weeks previously by Mr Nanavati. My toenail was checked for signs of infection and reassurance was given that everything was healing well and as expected. The overall experience was very positive, especially given that the issues with my toenail were prolonged, prior to first visiting Mr Nanavati. All signs of infection have now cleared and I am able to walk pain free.

Newmedica Plymouth

Ophthalmology

I was very apprehensive about eye surgery, but Tom Cudrnak Ophthalmology put my mind at ease. The procedure was painless, swift, and professional. I felt completely safe and supported, especially under Roni's warm, friendly guidance and that of the other team members. I felt in safe hands from the very first consultation to the final follow-up. It was a fantastic process. The results of the eye operation are miraculous and life-changing, and it means so much to me to have my sight back, thanks to you.

Allergy London

Allergy Medicine

The clinical team at Allergy London are very experienced, confident and kind. They have the ability to put families at ease and my daughter loved seeing them at her visits. I am so grateful to them for their expertise and thorough approach.. We had previously seen a different provider who unfortunately over-complicated the process of oral immunotherapy (OIT); Professor Fox's treatment was pragmatic, achievable and best of all incredibly effective in improving our child's allergies and quality of life.

Dr. Gosia Wamil

Cardiologist

I had a very positive experience seeing Dr Wamil. She explained everything clearly and made me feel reassured throughout the appointment. Dr Wamil arranged the right tests, including a cardiac MRI, and her expertise helped achieve an accurate diagnosis and a clear management plan. I felt well supported and would highly recommend her to anyone seeking expert, compassionate cardiology care.

Ms Ifigeneia Mourelatou

Psychologist

Ifi is kind, patient, caring, knowledgeable and professional. The support we have received has made a real difference, to our son (who is nearly two) with his social and language skills and I would strongly recommend Ifi. It's been a pleasure to receive ESDM parent coaching and I have learnt so much about how to engage and interact with my son. Thanks for all your support.

Mr Stavros Karamanakos

General Surgeon

Lovely, charming, reassuring man. Thorough initial examination. Options clearly explained. Efficient and stress-free day of surgery - laparoscopic inguinal hernia. Uneventful recovery without any complication. I chose Mr Karamanakos through a friend's recommendation and am more than happy to recommend him in turn to patients requiring abdominal surgery.

Miss Chrissie Laban

Breast Surgeon

I’ve had a breast cancer diagnosis. It’s all been very scary and stressful. Chrissie has been so patient, understanding and kind. She’s taken so much time to explain everything to me and reassure me as much as possible. She’s very approachable and happy to answer any questions. I feel very lucky to have had Chrissie as my surgeon and consultant