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Spire Elland Hospital

Orthopaedic Surgery, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 2 more

Overall, Spire Elland was great and I would happily return should I require any further procedures in the future. The rooms are spacious and comfortable, and everything is very clean. I think the main thing letting the hospital down is patient communication. All appointments and comms are recorded and delivered via an app. If you don't want to or aren't able to download the app (like me), you do end up being left a little in the dark about things. For example, I had been given a surgery date fairly soon after my initial consultation, which was great, however I hadn't been informed that there would be multiple pre-operative assessment appointments to attend - all of which were on-site at Spire Elland, which is around an hour's drive for us. On one occasion, I had to make last-minute arrangements to move clients around as I'd been unaware of an upcoming appointment - I'd received no email, no text, no phone call, no letter. I just so happened to log in to my online portal and find the appointment date there. I moved clients around so I could attend, and just a couple of days before my appointment received a text message to say the date had changed, with no explanation provided. I called to try and find out why this might be, but was met with a dismissive reply of, "We just had to move it". All of the documents outlining the process for my surgery and the prep I should do beforehand were provided online, and the online portal isn't the simplest to navigate, so accessing them wasn't as easy as it could have been. When I was admitted for my day surgery, the staff were very welcoming and friendly, although I did find that I received a blunt reply whenever I asked a question about anything. This was my first ever surgery and my first time being put under general anaesthetic, so naturally I was quite nervous. Some of the members of staff were very helpful and supportive, but others seemed to have little patience, which wasn't ideal and only served to make me more anxious. When I came to after the surgery, I had been expecting to have a bit of a handover with someone so I could at least find out how it had gone and what they had/hadn't found. Unfortunately, Mr Gan was occupied in another surgery, and so I was discharged before having the chance to speak to him. I asked the nurses for some clarification - any brief notes or insights they might be able to give to put my mind at ease a bit until I could speak with Mr Gan - but this was met with quite curt replies. I was told no one could read Mr Gan's handwriting so no one could tell me any information, which at the time was quite frustrating as I'd been dealing with the pain for so long and had viewed the laparoscopy as the light at the end of the tunnel. It was disheartening to leave the hospital without any real clarification of the issue. Now having had my final follow-up with Mr Gan, I can say with confidence that all of my questions have been answered, and I feel validated and supported as a patient. However, I can't help but feel that had the communication from the hospital team been a little better throughout the process, it wouldn't have been so frustrating to wake up after the surgery and find that no one could tell me how it had gone.

Miss Elaine Scott

Obstetrician & Gynaecologist

I began seeing Dr. Scott last year, and from our very first appointment I knew I was in excellent hands. She is genuinely attentive, deeply knowledgeable, and clearly committed to providing the best possible care. Dr. Scott takes the time to explain everything thoroughly, carefully walks you through each test results, and never makes you feel rushed. What truly sets her apart is the trust and rapport she builds with her patients. After consulting with many other doctors, I finally found someone I can fully trust and feel completely comfortable discussing my concerns with. I’m very grateful to have found her and would highly recommend her.

Dr. Gary Stiefel

Paediatrician

We visited Children's Allergy Cambridge at the end of January 2026 with our 11-year-old daughter for suspected nut allergy testing. Consultant Gary and allergy specialist Rachael were incredibly friendly and attentive, putting my very worried daughter completely at ease—not like a scary doctor's visit at all. They managed the prick testing smoothly and professionally. It was very quick and efficient, with no waiting, but equally felt no hurry and could stay and chat and ask questions without ever feeling like we were outstaying. Clear follow-up advice. Highly recommend — efficient, friendly, caring, and well worth it.

Dr Victoria Swale

Dermatologist

I had the best appointment I have ever had about my condition with Dr Swale. She was incredibly warm, kind and reassuring, and clearly so knowledgeable. She explained everything calmly and thoroughly and I didn't feel rushed at all. I felt very comfortable to ask anything I needed to. I have had this condition since childhood, and this was the first time I genuinely felt properly cared for and supported. I left the appointment feeling informed, validated and hopeful. I cannot recommend her highly enough.

Spire London East Hospital

Gastroenterology, Obstetrics & Gynaecology, + 21 more

hi, i will comment on recent visit/s and also phone calls. Dr Jagwant Singh will forever be remembered as long as i live for he has brought back dignity in my life by removing the ailments i have been struggling with for 5+ years. i am confident that this man is seen as a hero to everyone he has helped. i cannot thank him enough. his work, his attitude, his mannerisms inspire me to be a better person. he inspires me to encourage my future children to become like him, an orthopaedic surgeon.

Mr Daniel Dowen

Orthopaedic Surgeon

My visit to Mr Dowen this morning was very informative and comfortable. Mr Dowen explained everything about the knee surgery and even took time to talk me through the X Ray. Mr Dowen replaced my right knee and the recovery and aftercare were excellent ! I chose to return to Mr Dowen as I know that I’m in very safe and capable hands with him. My left knee is now due for replacement surgery and I would not want any other consultant, as I feel very safe and secure with Mr Dowens expertise.

Dr. Himadri Chakraborty

Paediatrician

Dr was very informative. Always has been since my son has been under his care. Has reassured me at times when I’ve felt unsure, trusted him & the plans he set out for my son worked! He is very attentive to my son, he has ASD and the Dr was very understanding & patient. My son condition has drastically improved since coming to see this Dr and will be sad to be discharged from him & the service at some point. Can’t thank him enough.

Equilibria Health

Psychology, Psychotherapy

I would say my experience was terrifying to start with but through time the experience became enjoyable and I took a lot out of each session it’s hard to find fault with the treatment I’ve received from Corinne and would say 10/10 it’s helped me no end to cope with my mental health which I used to look at as a sign of weakness

Miss Chrissie Laban

Breast Surgeon

I saw Chrissie following a lumpectomy and removal of lymph nodes. Which she’d carried out two weeks before. She explained the results, gently removed the dressings and talked through next steps. She also answered the questions I had. I find Chrissie a very easy person to talk to, warm and i feel she’s doing her best for me.

VISIO Health

Ophthalmology

I had my cataract surgery carried out at Visio Health recently. From my first call to enquire, i felt at ease and was fully informed of the procedure. The staff are brilliant, from the 1st appointment, operation and follow up. my vision is now brilliant, NO Halo's and NO Glasses, I can highly recommend Visio Health

Check4Cancer

Oncology, Diagnostics & Testing

Both Mr Chritchley and the radiographer were very professional and thorough. I found them to be approachable and friendly. I like that all I needed to know happens in one session. I think sometimes you see people in this setting and are made to feel odd and uncomfortable. My experience with this has been excellent.

The Forbury Clinic (Berkshire Health Ltd)

Chiropractic, General (Internal) Medicine, + 5 more

Friendly welcome and was seen immediately, despite being early. I was in and out 5 minutes after my appointment time. Nurses were lovely and Mr Foley was compassionate and efficient as always and has booked me scan and op within a couple of weeks. Thanks also to Vicky, his efficient and friendly PA.

Dorset Heart Clinic

Cardiology

I can’t recommend the Dorset heart clinic enough. After having palpitations at Christmas and needing to use the service before a holiday, they went above and beyond to accommodate my time restrictions. All the staff I came into contact with were lovely and the practice itself was clean and inviting.

Mr Stephen Andrews

Urologist

Mr Andrews has looked after my bladder for more than 10 years and through 3 episodes of minor surgery. I have found him professional, able to make good personal contact and prepared to listen to the patient. I very much hope you will continue to accept me as a patient for the foreseeable future.

Mr David O'Reilly

General Surgeon

Dr O’Reilly was very friendly and put me at ease straight away, he asked me about my own feelings about my issues and then explained a plan of action very clearly, I felt relived and hopeful upon leaving, that a proper investigation will be done into my issues, thank you Dr O’Reilly

Three Shires Hospital (part of Circle Health Group)

Anaesthetics, Audiology, + 30 more

Excellent service as always. Mr Bidaye always seeks to ensure you understand the reason for his decisions. The care he provides is extremely thorough, exploring all avenues to ensure everything it as it should before being discharged, and investigating further if required.