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Cleveland Clinic London

Anaesthetics, Cardiology, + 10 more

Choosing Cleveland Clinic London for my endometriosis surgery was one of the most transformative decisions of my life. I arrived exhausted, scared, and carrying years of pain — and I left feeling safe, understood, and finally free. My surgeon, Dr Mohamed Mabrouk, is truly extraordinary. He is one of those rare doctors who combine world-class surgical skill with genuine compassion. What he achieved in the operating room still amazes me. Although I was originally diagnosed with milder endometriosis, once the surgery began it turned out to be stage 4 — something that often can only be discovered during laparoscopy, because deep infiltrating lesions simply cannot be seen on scans. This can happen “out of the blue,” and it did in my case. Yet even with this unexpected complexity, Dr Mabrouk removed every single trace of disease with exceptional precision: • My ovarian reserve was fully preserved. • None of my organs were damaged. • Not even a single blood vessel was touched. This level of surgical accuracy is incredibly rare for stage 4 cases. Many women lose organs or face complications, but he protected every part of my body. His steadiness, confidence, and expertise are on a completely different level. But beyond his skill, what touched me most was his kindness. He explained everything patiently, made me feel safe, and even called me personally after the surgery — including on weekends — just to check on me. He is a doctor with a huge heart. My anesthesiologist, Jeremy R. Prout, was equally exceptional — calm, reassuring, and so professional that I felt safe even in the most vulnerable moment before going under. The nursing team was unbelievable. They checked on me day and night, looked after my pain management, took tests, reassured me constantly, and treated me with so much warmth. They didn’t just do their job — they cared. After discharge, the nurses continued to support me over the phone, checking on my recovery and symptoms. They even provided me with all the medication I needed to take home, which made everything easier and much less stressful. The hospital itself felt peaceful, clean, luxurious — beautiful private rooms, delicious food available at any time, and a calm atmosphere that truly helps recovery. Now, one month after my complex robotic surgery, I can say something I never thought I would again: my physical and mental health is finally restored. I have no pain. I feel light and calm. My body feels healthy for the first time in years. My mind feels peaceful. Cleveland Clinic London, Dr Mohamed Mabrouk didn’t just treat my illness, he gave me my life back. I recommend him and the team and clinic with my whole heart.

The Royal Free London Private Patients Unit

Breast Surgery, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 18 more

I had two visits - a pre-surgical assessment and 3 days later I returned for breast cancer surgery with an overnight stay. I have a few hopefully constructive observations: There was no evidence that any information collected at the pre-op meeting was transferred to the team admitting me for my operation. The inefficiencies of this became laughable at times and is a waste of your precious resources and my time . Eg wanting to repeat mrsa tests and weight/height checks because they hadn’t checked their records from 3 days prior. I was told I couldn’t go down to surgery without a Pregnancy test. I had to be very firm that I had the right to refuse and was made to feel like I was being difficult when the truth was very different. The consultants stepped in to support my position and my right to self advocate. The number of different contact points with junior/assistant nursing staff during my 28hr stay was startling, I lost count. There was no continuity at all which led to more observations that necessary (literally 5mins apart because of a lack of communication) and at other times several hours without any contact at all I twice had to tell staff not to put blood pressure sleeve on the arm that just been operated on as they were clueless regarding the surgery I’d had. It’s a general ward so I accept there are no/fewer specialists (eg for breast cancer) but the lack of interest/knowledge was frustrating and in stark contrast to other private hospital experiences I’ve had during this journey. Minor point but there were no towels or toiletries in the en suite and the shower set up was totally impractical for post surgery washing (as the hand held show was missing). I was offered option to use en suite in another room - staff did their best to find a solution and my husband was able to support me.

Dr Chris Sawh

Cardiologist

I am mainly reviewing my experience of an angiogram + PCI on October 5th 2025, at Norwich & Norfolk hospital (also consultations elsewhere). The whole team provides a supportive and positive environment before and after the operation. Dr Sawh came and outlined the plan for the procedure. He always shows a calm confidence, a sense of being ready and focused, and the drive to do his best work and achieve the best result for you. There is a special team atmosphere in the operating theatre, supportive, engaged, learning, caring for you, and themselves also enjoying each other's company and work too. Dr Sawh clearly has a great relationship with them. The nurses pre and post-procedure are a lovely group too, creating a safe, caring and smiley environment which helps lower stress. In consultations at Ella May Barnes or elsewhere, Dr Sawh is always happy to answer detailed questions, even if when he asks me 'any more questions?', despite preparation, I often say no and then remember the thing I forgot to ask the moment I leave the room. If it's not too personal, I think Dr Sawh's photograph on the Spire website and elsewhere, captures his seriousness and professionalism about the work and his extremely high standards (you are in the best and safest hands), but I've always thought it doesn't quite capture his caring nature, his deep enjoyment at having a positive impact on others or the smile when he greets you and says farewell. I'm extremely grateful for his excellent care and brilliant work.

Online Psychiatry

Child & Adolescent Psychiatry, Psychiatry, + 1 more

Good evening, Today I received the official confirmation that I have passed my viva, and as I promised, I wanted to share this happiness with you. I am writing with overwhelming joy, remembering your support and the help that I will never forget. Thank you, Doctor, from the bottom of my heart—you truly saved my life. Before contacting you, I felt I had nothing, yet in less than a year I was able to complete my thesis. It is something I could hardly believe. Thank you again for the kindness you have shown in helping someone like me. I am currently arranging my trip to Saudi Arabia next week on Wednesday, and I will return for graduation next summer. I would like to ask whether you recommend that I continue the medication. If so, my current prescription lasts month, I may need to request more, as I found that only the first medication I used is available in Saudi Arabia.

Mr Madhusudhan Nannaparaju

Orthopaedic Surgeon

I recently underwent a total hip replacement surgery performed by Dr Madhusudhan Nannaparaju and I couldn’t be more grateful for the outstanding care and expertise I received. From the initial consultation to post- surgery follow-ups , Mr Nannaparaju demonstrated exceptional professionalism, skill, and compassion. Mr Nannaparaju took the time to explain every detail of the procedure, addressed all my concerns, and ensured I felt fully confident going into surgery. The operation itself was a complete success- my recovery has been smooth, my mobility has greatly improved, and I’m now able to return to activities I hadn’t enjoyed in years! I highly recommend Mr Nannaparaju to anyone considering hip replacement or orthopaedic surgery! He’s not only an exceptional surgeon but also a doctor who truly cares about the well-being of his patients.

Dr. Charlotte Keigwin

General Practitioner

I had my UltraClear Laser Therapy with Dr. Charlotte Keigwin to help treat pigmentation caused by sun damage and melasma, and I couldn’t be happier with the experience. Dr. Keigwin was incredibly professional, gentle, and reassuring throughout the entire process. She explained everything clearly, made the treatment feel quick and surprisingly comfortable, and ensured I always knew what to expect at each stage. Her personalised approach and genuine care made a huge difference, and the results have exceeded my expectations — my skin has honestly never looked or felt better. I highly recommend Dr. Charlotte Keigwin to anyone considering laser treatment. Her expertise, kindness, and the results she achieves truly speak for themselves.

Clinicbe

Cosmetic (Aesthetic) Medicine, Nutrition, + 1 more

I have been visiting the clinic for many years for injectables (Botox, Profhilo, Mesotherapy) and other skin care treatments (HIFU, Microneedling) and cannot speak highly enough of Dr. Kubicka and the rest of the team. They are utmost professionals and a very welcoming. I am given a personalised plan to ensure I have the best treatments for my skin and age. Appointments are never rushed, which I love. If I have any questions, relating to a treatment I haven't yet had, they always have the time to discuss. Highly recommend and will continue to return.

Spire London East Hospital

Gastroenterology, Obstetrics & Gynaecology, + 21 more

I had a great experience at this practice. The hospital was exceptionally clean, well-structured, and very well organized. There was hardly any waiting time, and I was called in for my appointment surprisingly quickly. The facilities were also outstanding. Both the hospital itself and the X-ray department were equipped with modern, high-quality technology, which made the whole process smooth and efficient. Overall, it was an impressive and reassuring experience.

Ringway Dental

Dentistry

My recent visit I had my regular checkup and cleaning done and when I came back in to have work done and honestly this place always out preforms makes you completely at ease and the constant advice on how to better maintain my teeth and it’s always done with a friendly atmosphere from the moment you walk in. Ringway is by far the best and my most favourite practice. Kate always sees me for my clean and Sarah for my dental work ☺️ Warm regards Brandon

The London Clinic

Physiotherapy, Dermatology, + 13 more

The London Clinic offers such a comfortable and clean environment, clinical in all the right ways, but still homely and warm. It feels far less “hospital-like” than most medical settings, which really helped me relax. The staff were all friendly, welcoming, and genuinely approachable from the moment I walked in. And the unlimited coffee on tap was a lovely touch! Overall, a calm, high quality clinic experience that made a big difference to my visit.

Mr Dinesh Nathwani

Orthopaedic Surgeon

He's very competent and professional - he did my i-uni partial knee replacement 11 years ago - and I have seen him a few times since? My other half had a new knee at the Holly Hospital, which is 5 minutes from where we live, by Mr. Kumar - and she was pushing me to go to him, being very happy with her result. But although it's just over an hour to get to London - because I had always felt very comfortable with Mr. N and his ability - I chose him.

Mr Jonathan Foulds

Ophthalmologist

Having acute mobility problems, which required my procedure at a 45 degree angle, the staff went to great trouble to obtain this while all the time assuring my safety and comfort. Despite how awkward this was for the surgeon, he operated quickly and expertly without complaint and even. remarked on my ability to keep my eyes absolutely still throughout. The results went beyond my expectation, something. for which I am most grateful.

HCA Healthcare UK The Portland Hospital

Obstetrics & Gynaecology, Fertility Medicine, + 1 more

Scheduling surgery for my son was a nerve-wracking experience, but from the moment we entered through the front door and met the caring receptionist and nurses, especially Cordelia, I felt reassured. Dr. Hamid Daya, the consultant, was gentle and attentive. The hospital was spotless and well-maintained, which gave me peace of mind. Overall, I am grateful for how smoothly everything went and for the compassionate care we received.

Mr Aemn Ismail

Obstetrician & Gynaecologist

I honestly can’t thank Dr. Ismail enough. He was incredibly kind, skilled, and took the time to explain everything clearly. After waiting forever with another private consultant who kept trying to arrange joint surgery, Dr Ismail stepped in and finally got things moving. He did my operation smoothly and gave me my life back after a long period of suffering in a very slow system. I’m truly grateful and couldn’t recommend him more.

Mr Brinda Somanchi

Orthopaedic Surgeon

From my first appointment to my last, Mr. Somanchi was patient, kind and professional. His overall manner made me feel at ease, he explained the procedure I was to have and assured me that he would 'take care of me - and he did. I can confidently recommend this friendly hospital . From start to finish I received excellent care from everyone involved in my hip replacement surgery. Thank you.

Dr Philip Camilleri

Oncologist

It was extremely relaxed and Dr Camilleri was very reassuring. As he went through my case he provided a far clearer diagnosis and concentrated on the details of the treatment that he proposed and that I wanted. I understood everything and went away from the meeting with a very positive attitude because of Dr Camilleri's advice.