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Ahead4babies

Oral & Maxillofacial Surgery, Paediatrics

Thank goodness we found you! My son was born with torticollis and, as a result, always slept on one side. We had no idea this would lead to the flattening of his head, especially since no advice was provided post-birth. He was subsequently diagnosed with Plagiocephaly and a 15mm asymmetry (which is classed as moderate). We felt incredibly let down by the initial lack of guidance. While repositioning could have helped in those early weeks, by the time we realised there was an issue, too much time had passed to correct it without intervention. Navigating the next steps was difficult, as we were faced with a plethora of misinformation. We had several NHS and private consultations, but no one could categorically tell us that a helmet would fix it. The "party line" from the NHS is that they don’t work, but I can now categorically say that is simply not true! We initially met with a different helmet company but got cold feet when they couldn't guarantee the results, they estimated a "best-case" improvement of only 9mm. Following a discussion with Bassel Zebian, a Paediatric Neurosurgeon at King's College Hospital, he recommended we see Dr. Stenhouse at Ahead4babies. After discovering that two of our friends had also used them, we felt reassured enough to reach out. From the very first phone call, we were sold. They were clear about what to expect, answered all our questions, and confirmed they could get the asymmetry down to 0mm. Knowing the clinic is run by craniofacial surgeons gave us total peace of mind that we were in good hands. Dr. Stenhouse, who carried out our son’s treatment, is a Consultant Maxillofacial Surgeon at King’s College Hospital. He is incredibly honest about expected outcomes and will not recommend a helmet if it isn't truly necessary. After the first meeting, you are given the space to digest the information and decide whether or not to proceed. This was a breath of fresh air compared to other companies that seem to focus more on profit than actual need. While other helmets might look "flashier," they often work by removing layers as the head grows. In my opinion, this is far less effective than Dr. Stenhouse’s approach, as he bespokely trims the inside of the helmet to accurately adapt to the head as it grows. Our son wore his helmet for 17 weeks in total. We eventually agreed it was time to stop at 1mm asymmetry rather than risk overcorrection. Throughout the process, the 24/7 WhatsApp support team was fantastic, making the entire journey incredibly smooth. To any parents in doubt, if your child has moderate or severe asymmetry and you are past the first 12 weeks where repositioning is most effective, get the helmet! It is extremely unlikely to improve significantly on its own. It is also VERY important that you take action early while their head is still soft to see faster results, ideally as soon as they can support their head (around 4–5 months). I hope this helps other parents navigating this process. If you have any questions, feel free to reach out to me on social media. I’ll leave you with a picture of the result, one happy baby with a perfectly shaped head!

Eastwood Community Endoscopy Centre LTD

Gastroenterology, General Surgery

This was my first colonoscopy procedure so I didn’t know what to expect and was quite anxious. Looking at the patient reviews on this site beforehand really helped me so I wanted to add my own comments here as well. The 2 day preparation for my late afternoon procedure (fasting and drinking the cleansing medication) was actually the worst part, however I followed the instructions and kept myself very hydrated throughout, that along with a couple of boiled sweets in the last couple of hours to stop the hunger pangs really helped. The clinic staff were all really friendly and helpful from the moment I arrived and talked me through the process throughout so I knew what to expect. I had sedation for the procedure itself which was completely painless, and I got the results quickly. At all times my wellbeing was prioritised by the staff, with 1 to 1 nursing and a very welcome drink and biscuit afterwards. Special thanks from me to Roberta and Dr Khan, and my aftercare nurse whose name I forgot (sorry!)

Dr. Lewis Raiman

Sport & Exercise Medicine Doctor

I saw Dr Lewis Raiman for persistent knee pain related to running and high-intensity training. He was excellent – thorough and very pragmatic. He took the time to understand my training background and symptoms in detail, performed an in-clinic ultrasound, and arranged an MRI to properly rule out anything serious. When we reviewed the results, he explained the findings clearly and reassuringly, putting them into practical context rather than over-medicalising minor changes. What I particularly appreciated was his sensible, evidence-based approach: focusing on biomechanics and physiotherapy first, with no pressure toward injections or unnecessary interventions. I left with a clear plan and expect it will help me with my long term management of the knee. I would highly recommend Dr Raiman.

Cooden Medical Group

Cosmetic (Aesthetic) Medicine, Dermatology, + 4 more

This was a follow-up appointment. It should have been after 2 weeks but because the practitioner works very part-time this wasn’t possible. She then said I should have been in sooner! Treatment not as successful as with past practitioners before we moved to this area (I had brought records to first appointment but she had suggested a different approach). Further treatment offered on the day of the follow-up but I felt the practitioner was getting very defensive and I was losing confidence, so I declined. When I was waiting to go in someone else was trying to book a follow-up appointment. When she couldn’t get one desk staff said it probably didn’t matter as most people don’t need it! This clinic suits me location wise but unfortunately this wasn’t a great experience so I won’t go back.

Friendly, professional, supportive and helpful staff, from reception to the consultant. During my appointment it was identified that I needed additional treatment that was not covered on the original authorisation code. The consultant was extremely patient in allowing me to contact the insurance company during the appointment to gain further authorisation. This allowed me to get the required treatment without having to wait for another appointment. This allowed the appropriate treatment and reduced pain and discomfort. Having all the relevant insurance details and contacts helped having a swift process in gaining additional authorisation.

KIMS Hospital

Anaesthetics, Audiology, + 26 more

The staff at KIMS Hospital are truly amazing and incredibly friendly. Their professionalism and genuine compassion were unmatched by any experience I’ve had in NHS care. I felt supported, reassured, and well looked after from start to finish. Several people stood out during my stay: Amy in recovery, David, who prepared me for the epidural, Becky, my physio, and Mark, who handled my medication. My two nurses who cared for me around the clock were also outstanding — attentive, kind, and consistently reassuring. I honestly can’t fault any part of the care I received. Thank you to the entire team for making a daunting experience so much easier.

One Hatfield Hospital

Audiology, Cardiology, + 21 more

Main reception lovely and consultant was great. Imaging receptionist was blunt and frankly dismissive. Now paying invoice for consultation the original price was quoted on phone I found it’s £20 more which isn’t much but when you are self funding every £20 counts! When I complained I was directed to the fees as outlined on my original appointment letter which state it would not exceed £150 which it obviously doesn't but it wasn’t explained that the figure quoted on phone was only an estimate. Pricing should be communicated more clearly for those who don’t have insurance. So far, apart from consultant, a disappointment.

Lucio Health

Diagnostics & Testing, Holistic Therapy, + 1 more

Dr Hari and the team are truly amazing and we couldn’t imagine our journey without them at every step of the way. Their level of service is unparalleled, cancer throws you curve balls constantly and at random times and we’ve been desperate for expert advice and I always get a reply promptly and even out of hours. We wanted to add in re purposed meds to our chemo regime with someone guiding us for safety and not following random internet protocols. Highly recommending Dr Hari and Lucio Health doesn’t even get near to the feelings I have for this team. Simply outstanding.

᠎ Liz Robson

Physiotherapist

Liz and the team were fantastic in supporting my rehabilitation from a multiligament knee injury! Every aspect was easy and the care I received was excellent. Liz’s knowledge and expertise were clear, and she took the time to understand me, my injury, my background and my desired outcomes. I always left sessions clear on what I needed to do and the timelines for my recovery. Her knowledge was reassuring in a time where you doubt your own body and she consistently pushed me (safely) so that I felt engaged with the programme and that I was always making good progress.

Real You Medical Aesthetics Clinic

Cosmetic (Aesthetic) Medicine

I recently visited Dr Kathryn at The Real You Clinic for some botox. She took the time to listen to everything I said, and gave very good advice, and I am very happy with the results. Most of my lines have disappeared, ond even the couple of deep forehead lines I had, now appear so much softer. She has achieved this, while still maintaining a natural look., which was exactly what I wanted. The clinic is in a lovely setting and always feels very clean and welcoming. I would 100% recommend Dr Katnryn to anyone looking to get botox.

Dr Shanthi Paramothayan

Respiratory Doctor

She was very professional and very knowledgeable, however because of that I was expecting the whole process to be more proactive. She did not have results from the previous process in the NHS hospital (not that I was expecting her to have them, however if I am asked in advance I could have potentially got them). So in the end I paid the insurance provider to be told that nothing could be done privately. Again, the consultation was fine, however I came out from it with the same knowledge (about the situation) I had from the NHS hospital.

Dr Padmanabhan Subramanian

Orthopaedic Surgeon

I can't praise 'Dr Paddy' highly enough. From a clear explanation of the proposed procedure, to carrying out the operation and even taking the time to drop in on me at discharge, he was superb. The quality of his surgical technique is borne out by an amazingly speedy recovery. In less than three weeks I was off crutches around the house, in less than 5 weeks taking short walks outside and driving, all without any noticeable discomfort or difficulty. 5 stars are not enough. THANK YOU!!

Nuffield Health Chester, The Grosvenor

Cosmetic (Aesthetic) Medicine, Dermatology, + 10 more

Reason for the low rating on wait time is that I reported for admission at 1300 as requested but didn’t end up going to theatre until 2030. This was in part due to earlier procedures taking longer than expected but it was a very long time to wait and a long time to not eat. Perhaps a 3rd admission slot later in the afternoon would be a good improvement on busy days. But other than that everything else was very good.

Professor Bhik Kotecha

ENT Surgeon

Dr Kotecha is an incredibly knowledgeable and talented gentleman. I came to him with the hopes of improving my nasal airflow and not only has he guided me through various different treatments until we achieved the desired outcome, he has also given me much additional advice relating to snoring. I can say without hesitation that Dr Kotecha goes above and beyond in his professionalism.

Mr Rehan Salim

Fertility Medicine, Obstetrician & Gynaecologist

All my visits have been great. Really appreciate Mr Salim's guidance and support. He took time out to explain everything to me and always answered any questions I had. The whole process was smooth and I felt very much taken care of. The reassurance was there at every step especially given my complex history I was treated as an individual case.

Miss Charlotte Foster

Nutritionist

I spoke to Charlotte about an anti-inflammatory diet. Charlotte is very empathetic making it easy to discuss any issue. Her advice was clear and practical so I could make changes to my diet immediately. Charlotte is so knowledgeable and up with the latest thinking, I won’t hesitate to seek her advice again.