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Nuffield Health The Holly Hospital

Paediatrics, Obstetrics & Gynaecology, + 10 more

Usually feedback is of a negative nature but this is not one of those occasions. My experience was awesome for which I am super grateful. I have had a number of gastroscopies in my life so was nervous about what was going to happen. From the moment of my arrival I was greeted and made to feel comfortable straight away. The pre-procedure nurses were very clear, helpful and showed huge amounts of empathy about what was going to happen. When wheeled into the operating theatre I was introduced to all of the team who were to perform the procedure, all of whom had welcoming smiles and a reassuring tone (a tone that continued throughout the procedure). Dr Alan Watson was super clear, professional and again very comforting. I knew I was in safe hands. I just had a throat spray, no sedation, so was fully aware of what was going on. One action that was performed by a nurse during the procedure was to, comfortingly, rub my shoulder. I couldn’t see who it was, but such a small, seemingly insignificant action, was hugely important to me and kept me connected with humanity during the brutal fact that I had a scope down my throat. Post procedure, I was greeted with the warm smiles again and wheeled to the recovery area where again everyone was super attentive. I can’t say thank you enough for everything. The team were awesome.

Delamere: Private Rehab Clinic & Addiction Treatment

Holistic Therapy, Psychiatry, + 1 more

I am so grateful to Delamere for my 4-week stay. The facilities are truly incredible - comfortable, well-appointed and a palpable feeling of safety. The staff are such caring, friendly and interesting people - with the relevant experience to truly empathise and help with our unique circumstances. The food is world-class, with a wide range of options and affordances for those with dietary restrictions. The suite of experiential options will introduce you to new therapeutic experiences, many of which you may take away with you. The curriculum is focussed and has real depth, and is taught by professionals with real experience of addiction. The clinical staff are wonderfully attentive and caring, and will move mountains to make you comfortable. I am so pleased to have made the decision to stay at Delamere and would recommend it whole heartedly to anyone who wants to make a change.

Mr Guirgis Awad

Plastic Surgeon

“I had breast surgery with Mr Awad and my experience was exceptional from start to finish. During the consultation, Mr Awad took the time to thoroughly explain the procedure, answer all my questions, and help me feel completely comfortable with my decision. Their bedside manner was warm, respectful, and reassuring. The surgical team and office staff were equally outstanding—supportive, organized, and attentive. On the day of surgery, I felt well-prepared and cared for. My recovery went smoothly, and Mr Awad provided clear instructions and followed up to ensure everything was healing as expected. The results exceeded my expectations, both aesthetically and in how much more confident I feel. I am truly grateful for Mr Awads skills, professionalism, and compassion. I would highly recommend them to anyone considering breast surgery.”

Kingsbridge Private Hospital Belfast

Vascular Surgery, Breast Surgery, + 37 more

The initial consultation was an evening appointment and I considered it to be expensive. The consultants fee (Dr Kadhim) was £250 (equating to £1000 per hour) Administration fee £35 (for what) and an e.c.g which took all of 5 minutes was £111. Total £396. I was promised by the consultant that Cardioversion would happen before my holiday in mid December but received excuses from admin staff why this could not happen. I kept pestering and eventually received notice at 3.00pm the day before that Cardioversion would occur at 07.30 the following morning. The actual Cardioversion went without hitch, the consultant Dr Menown and his staff were excellent, facilities were good, food was ample and all went well. So do not take no for an answer.

Kidswell Health

Child & Adolescent Psychiatry, Endocrinology & Diabetes, + 3 more

I recently took my 3-year-old to Kidswell when he was feeling unwell, and we had an excellent experience from start to finish. We were able to get a same-day appointment, which was excellent. The reception staff were warm, welcoming, and very helpful. The facilities are clearly designed with kids and their parents in mind—bright, comfortable, and reassuring. The doctor who saw us was efficient, thorough, and great with my son, taking the time to make sure we understood everything. The rooms were spotless and well-organized, which added to the sense of calm during a stressful moment. Overall, a very positive and reassuring experience. Highly recommend this clinic for anyone seeking quality care for their children

OSD Healthcare

Pain Management, Breast Surgery, + 47 more

I was seen at breast clinic as a precautionary investigation I was nervous but I was met with such friendly natural staff which instantlymmade me feel at ease i was checked by the Dr then sent for a mammogram and then aent for an Uktrasound scan I am pleased to report that everything was normal and no concerns I thanked the dr profusely when he told me that everything was normal and i spoke highly to him about my having all the results within the time i was there I cannot thank you enough and thank the NHS for sending me there as I would not have ever wanted to wait for breast cancer screening results so to have them on the same night was so reassuring Thank you a nmillion times S

Miss Theresa Richardson

Ophthalmologist

My recent experience was the same as the first warm greeting, taken to waiting room that was so welcoming, putting you at ease, had my orbs done, then a lovely lady took my menu for after my procedure, When it was my turn, I was taken to the theatre, again was greeted with a warm welcome, I was told step by step about the drops they put in your eye to numb it lovely people put you at ease Then into theatre for my procedure Greeted by miss Theresa Richardson who explained what I was to do felt completely comfortable could not have asked for more what a fantastic experience it was

The Male Fertility Clinic

Fertility Medicine

I can not recommend this clinic enough. My partner SA was one of the last steps of our fertility. When the results came in at first we were confused and full of anxiety (and went into a deep Google black pit) - the consultation with Suzanne gave us the biggest sigh of relief and reassurance we needed with a plan of action to help boost our chances. Don’t rely on the internet to amp your anxiety, book that consultation after your SA to speak to someone who is an expert and can give you the “medical hug” you need.

Candover Clinic

Dental Care, Dermatology, + 19 more

I had a cancellation MRI which might explain why I wasn’t sure what to do. Had to wait 30 mins. Mobile units were ok but slightly disorganised. Reception lady was very professional but man who took over wasn’t easy to understand. I had to ask him about clothing to take off. I wasn’t told to remove my boots until I entered MRI room. He and another man got me into the unit but when I was pulled out some way through there was someone different which was strange. However this woman was very nice and kind.

Nuffield Health Tees Hospital

Orthopaedic Surgery, Breast Surgery, + 13 more

To help other people having the operation, I would encourage them to have it and explain its hard work at first but gets easier the more work you put in yourself , meaning physio work , sticking to the plan and not doing too much or definitely to little and being patient, success will come it might take time . I'm totally pain free which probably took a good 4 months to get there , now after nearly 10 months I have no problems whatsoever!

Ms Anna Moon

Orthopaedic Surgeon

Firstly, 4 not 5 star for the last question only because there was a lot to take in and my hearing is not so good.Therefore I especially appreciated the follow-up letter. Ms Moon was pleasant, very easy to talk to, professional and extremely thorough, both in her questions and in her examination.At no time did she rush things. I am very much hoping that the subsequent investigations requested will lead to treatment to ease my problems.

Mr Yasin El-Wajeh

Oral & Maxillofacial Surgeon

I went in for a tooth extraction today, and based on past experiences I was expecting it to be pretty unpleasant. This was completely different. The numbing injections were easy, and the actual extraction took what felt like minutes with zero pain. I’ve been home for six hours now and still haven’t needed any painkillers at all. As far as dental visits and extractions go, this was genuinely a breeze, Yasin is an absolute wizard.

Mr Tom Williams

Sports Therapist

I had some strength and conditioning rehab after stress fractures in my foot, and saw Tom for a few sessions. He was genuinely friendly and easy to talk to, and he always found ways to mix things up so the rehab never felt repetitive. I really felt like he listened and tailored things to what I needed. Would definitely recommend.

Dr. Abdul Ashish

General (Internal) Medicine, Respiratory Doctor

This was our fourth visit with Dr.Ashish. He takes time to put you at ease and explain everything. He was very clear and made sure we understood all options and the consistency of seeing the same consultant each time means valuable time is not wasted going over history at each visit. Overall a well worthwhile expense.

Professor Siôn Glyn-Jones

Orthopaedic Surgeon

It was a big boost to be able to share my excellent recovery with Professor Glyn-Jones. He performed a TRHR in September 2017 and then a TLHR in October 2025. Both amazing. My (medical) daughter accompanied me and our meeting was cheerful and reassuring for both of us. Really good for an 80 year old patient.

Professor Bijayendra Singh

Orthopaedic Surgeon

So, today was my final visit to the fracture clinic. After x-rays I saw Prof Singh. He was his reassuring calm self that I remember from the day of my surgery. My arm is fantastic - full of metalwork but fantastic! I urge anyone who ends up needing arm reconstruction insist on Prof Singh!