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Duality Healthcare NI

Audiology, Diagnostics & Testing, + 5 more

I booked and paid for a private online consultation with Dr Vinesan Naidoo regarding persistent hyperprolactinaemia confirmed on blood tests (monomeric prolactin approx. 590 mIU/L; total prolactin approx. 704 mIU/L) with ongoing symptoms including low libido, low energy, anxiety, poor sleep and mood issues. This appointment was extremely disappointing. From the start, I was interrupted repeatedly and not allowed to explain my symptoms properly. The doctor quickly dismissed the issue as “physiological” and “not a medical concern” despite clearly abnormal blood results and clear symptoms affecting my quality of life. What I found most frustrating is that he seemed to assume he knew better than I do about what I’m experiencing, essentially implying that raised prolactin at these levels cannot cause symptoms — even though it is well known that prolactin elevation can affect libido, mood, energy and sexual function in men. There was no structured assessment and no clear plan. The consultation did not cover: possible causes of raised prolactin repeat testing plan (fasting, stress-controlled, early morning) medication/supplement review endocrine referral pathway whether pituitary imaging should be considered if prolactin remains elevated As a patient paying privately, I expected a professional, thorough medical discussion. Instead, I felt dismissed and rushed, and left with no help, no reassurance, and no next steps. I cannot recommend this doctor based on my experience. I paid for a medical consultation, but what I received was an opinion with no investigation, no plan and no clinical value.

Fitzrovia Suite

Obstetrics & Gynaecology

My experience at the Fitzrovia private maternity suite at UCLH was exceptional from start to finish. The room's were spotlessly clean, comfortable, and calm - exactly what you hope for during such an important emotional time. The food was genuinely excellent, with a great variety of choices, which made a real difference during recovery and long days on the ward. Most importantly, the staff were absolutely amazing. From the midwives and healthcare assistance to the catering team, every single person was kind, caring and professional. The midwives were extremely knowledgeable and always on hand to support and reassure, no matter the time of day. Nothing ever felt like too much trouble. What truly stood out was the continuity of care even after discharge. The midwives remained available to support me with breastfeeding and post cesarean aftercare, which was invaluable and made me feel supported well beyond my stay. I cannot fault the Fitzrovia private maternity suite at UCLH. The standard of care, compassion, and attention to detail where outstanding, and I would highly recommend it to anyone considering private maternity to care.

London Finsbury Clinic

Cosmetic (Aesthetic) Medicine

I had a wonderful experience at this aesthetic clinic and couldn’t be happier with the results. From the moment I walked in, the clinic felt clean, calm, and very professional. The staff were welcoming, kind, and made me feel completely at ease. The practitioner took time to really listen to what I wanted, explained everything clearly, and never rushed the consultation. I felt genuinely cared for, not upsold or pressured. The treatment itself was smooth and comfortable, and the attention to detail was impressive. The results look incredibly natural: refreshed, not “done.” Exactly what I was hoping for. I also appreciated the aftercare advice and follow-up, which showed a high level of professionalism. I would absolutely recommend this clinic to anyone looking for safe, high-quality aesthetic treatments with a personal touch. I’ll definitely be coming back.

Dr. Aaron Hughes

Dermatologist

I saw Dr Hughes for the management of keloid scars and had a really positive experience. From the start, he was kind, calm, and easy to talk to, which put me at ease. He took the time to properly explain my condition and walked me through all the available treatment options. I found his explanations very clear and easy to understand, and I felt confident that he really knew what he was talking about. Throughout the consultation, I felt listened to and supported. He answered all my questions patiently and made sure I felt comfortable with the plan we discussed. I left the appointment feeling reassured, informed, and pleased with the treatment plan going forward. I would definitely recommend Dr Hughes to anyone looking for a knowledgeable and compassionate dermatologist.

Ringway Dental Cheadle

Dentistry

Both occasions on visiting the practice have been fantastic. Having a fear of the dentist isn’t great, but the reassurance from the staff is absolutely second to none. Talking through the steps to give you an indication of what’s going on etc. checking in constantly to make sure everything is ok with the procedure taking place! The staff are professional and very friendly, the practice is probably one of the best I’ve ever visited. It doesn’t have a normal sterile dentist feel to it! Again a great experience for someone who isn’t particularly keen on visiting the dentist.

The London Clinic

Physiotherapy, Dermatology, + 13 more

I have always been happy with the service and patient experience at the London Clinic. However, when I went for my MRI on a Saturday morning, MRI department was closed and there was no information about it. I had to go around the hospital to try and find out what was going on. After about an hour I was finally sent to another MRI scanner on a different floor . The clinicians there were lovely and very apologetic about the experience I had although it was not their fault.

London Digestion

Gastroenterology, General Surgery

Professor Sanderson is a very kind and enterprising man. Other doctors have either had little ideas or will to treat me. In contrast, Professor Sanderson has never given up trying to help me. It is in a large part thanks to him alone that I’m still alive. His administrative staff are also a pleasure and make sure I’m well looked after. Do contact them if you are considering it. It will probably be one of the best things you ever do.

Professor Mark William Little

Radiologist

Following my PAE by Prof Little in August 2024 I had a recent review consultation to discuss progress. I remain very pleased with the outcome and the high standard of follow-up care. Prof Little is an exceptional consultant radiologist, and extremely knowledgeable, calm and reassuring. I’m very grateful for the excellent care provided by him, and feel fortunate to have been in such capable hands.

Mr Mahmoud Moussa

Obstetrician & Gynaecologist

Mr Moussa carried out 2 cardiac assessments and 1 growth scan on our baby and genuinely, I have nothing but positive feedback to give. Mr Moussa is very detailed and thorough with the checks he carries out, at the end of the scan he takes the time to ensure everything is explained in detail and in a way that is understandable. We are very grateful for everything Mr Moussa has done for us to date.

Dr. Andrew Lewis

Cardiologist

Dr. Lewis was very kind and patient in explaining the clinical reasoning of my symptoms. He was also very considerate when he did the tests to check my conditions. The consultation did not make me stressed or nervous and I feel much more reassured, after my appointment with him. I am very grateful to have been under his care and would definitely recommend Dr. Lewis for other patients.

Dr Maumer Durrani

General (Internal) Medicine, Rheumatologist

Dr Durrani diagnosed ostio and rheumatoid arthritis in both of my hands. During my first appointment he prescribed medication and explained everything to me in easy to understand detail. I cannot believe the difference in my hands after five months. I have gone from not being able to do anything to being in a position to do all the things I used to do. I cannot thank him enough.

Mr Oussama Elhage

Urologist

Mr. Elhage was both personable and professional. His manner was calm and confident. He conducted his procedure with a no-nonsense, empathic style which for me was reassuring and very helpful. Mr. Elhage and his team made the procedure run smoothly throughout, with an informative and detailed post-procedure conversation after the results of the biopsy were received.

Dr Bindu Nair Radha

Paediatrician

Visited with my little boy after three appointments with the nhs and told he didn’t have chest infection and didn’t need antibiotics. After our first visit Dr Bindu prescribed the antibiotics and inhaler and my boy was much better just after two days. Loved that was given a follow up appointment just to double check on him after the 7 days.

UK Vein Clinic - Exeter

Vascular Surgery

Very good explanation before the date and also on the day before the actual appointment. They gave me complete confidence, and the nurses were very good at chatting with me to distract me from the painful parts of the varicose vein precedure. A lot of information at the time, but also online afterwards so that i had no further questions.

Harley Street Hearing

Audiology, Ear Care

George Dashfield practice and knowledge of BPPV is impressive. He is incredibly helpful , patient and kind. He has given me hope and confidence that my condition will be improved/ cured. He is one of the most professional therapists / medics that I have met on my long journey to better health. I recommend him highly. 5 star plus

Mr Simon TR Bailey

General Surgeon

I recently had a telephone appointment with Mr Bailey. This was a follow up appointment, a face to face was not deemed necessary by of us. Mr Bailey is thoroughly professional, caring, thoughtful and sensitive to his patients worries and questions. I could not recommend him highly enough to a concerned patient.