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Quality Dental : Horsham

Dentistry

I would not go back to this dental practice again.. I was booked in to have an extraction by a surgeon who I have since found out only comes in on a Tuesday. I was not that impressed with her bedside manner or the Nurse.. I was extremely traumatised and told them I was nervous. The extraction took a really long time and was not an easy removal and was extremely uncomfortable. I was shaking like a leaf and afterwards,, I was basically dismissed and sent away without being offered any form of empathy. I’ve since had terrible problems and I’m in a lot of pain four days later. I rang the dentist this morning. who then informed me that the surgeon only comes in once a week and I needed to go back to my own dentist, which is quite a drive away. I’m not impressed at all and would definitely not return. Also, the Dental practice is obviously undergoing some sort of renovation. The waiting room was a blank white room with no window extremely uninviting, no music not good when you are an extremely nervous patient waiting to have a horrible procedure done .not a good experience for me I’m afraid.

Loughview Health

General Practice (GP)

We travelled a long distance for a specialist blood test for my daughter, and I cannot express how grateful I am for the care we received here. Dr. Fiona Moore who looked after us was truly exceptional — so kind, patient, and deeply respectful with my child. She gave Madison all the time she needed to feel safe and ready, explained everything gently and clearly, and never applied any pressure. Her friendly, calm manner made an experience that could have been very stressful into something positive and manageable. The staff at the clinic were also wonderful — welcoming, understanding, and very supportive throughout our visit. Everyone treated us with kindness and professionalism, which made such a difference to our day. It’s rare to meet a doctor and team who combines such professional skill with genuine warmth and understanding, and we felt completely supported from beginning to end. We are so thankful for the way we were cared for, and would highly recommend this practice to anyone.

Mr James Neffendorf

Ophthalmologist

I went to my optician thinking that the problem with my right eye was to do with a cataract. It was not. It was a detached retina. It was referred to Queen Mary's Hospital on Wednesday by my.optician as a matter of urgency .They initially said that due 3 week period I had left things very little could be done. However on the Friday I got a call from Kings to attend that afternoon. I did and saw Dr. Neffendorf. He explained exactly what was wrong. How he thought that despite time lapse, my fault, he thought something could be done. 70 to 80.percent chance of success. Went for preop on Monday and had surgery the next day. Since then every day the eyesight has got a little better. I owe Dr Neffendorf sight in my right eye. I will be eternally grateful. Throughout the process Dr Neffendorf has been excellent explaining what to do at every stage of recovery. Just brilliant.

Spire St Anthony's Hospital

Allergy Medicine, Cardiology, + 21 more

I received warm, well informed professional attention throughout my care at St Anthony's Hospital; from outpatients through to discharge. The room was clean, well heated and ventilated, equipment checked and the armchairs comfortable. The unit was quiet. Nursing staff answered call bells promptly and with kindness and a smile. No request was considered a problem. Their level of knowledge and professionalism was excellent along with the standard of care. Physiotherapy care was also excellent and given with respect to my individual needs. Recovery staff were informative and reassuring. Excellent care there too. I include catering staff who also took care in their work. A few glitches with the electronics on the bed and the new bathroom which received prompt attention - the unit has been recently renovated.

Spire Cheshire Hospital

Breast Surgery, Cardiology, + 17 more

I had a really positive experience at the hospital during my recent surgery. From the moment I arrived, everything was organised, calm, and reassuring. The staff at every stage — reception, nursing, surgical, and aftercare — were friendly, professional, and incredibly attentive. The hospital itself was clean, comfortable, and well-run. I felt safe and well looked after throughout my stay. Any questions I had were answered clearly, and the team always made sure I understood what was happening and what to expect next. Overall, my experience couldn’t have been better. The care, communication, and compassion shown by everyone truly stood out. I’m very grateful for the excellent service and would highly recommend this hospital to anyone needing treatment.

Spencer Private Hospital Canterbury

Pain Management, Cardiology, + 6 more

I was seen by Dr Heggy and a lovely staff nurse Charlotte. Dr Heggy was fantastic he actually listened to me. He listened to exactly how I was and had been feeling. I'd been told by another Dr that there was nothing that could be done so I had to see someone for pain management. I'm in pain everyday and just wanted a resolution or at least pin point what could be wrong. Dr Heggy really made me feel heard and suggested other things before we gave up and just give me medication for my pain. Nurse Charlotte was fantastic. While Dr Heggy was looking things up and trying to find other options Charlotte spoke to me like an actual human. So thank you to Dr Heggy and nurse Charlotte for your time and patience with me. It's very much appreciated

Mr Amit Patel

Orthopaedic Surgeon

Had an unfortunate accident falling down the stairs and breaking my ankle. After my initial NHS surgery, I went to see Mr Patel privately and feel incredibly privileged to have come under his care. He performed a revision surgery and treated me with exceptional patience and compassion, especially as I was a very nervous patient. His secretary has also been incredibly supportive throughout. I am now on the road to recovery with renewed confidence and feel genuinely grateful. An outstanding professional, highly recommended.

Mr Iain Macleod

Orthopaedic Surgeon

I recently visited for a steroid injection in my shoulder, and the procedure worked exactly as the Mr Macleod explained. It has been both therapeutic and diagnostic, giving me much clearer insight into my condition as well as meaningful relief. The only reason for giving 4 stars instead of 5 is that this was a relatively minor procedure. I’m sure if I were to undergo surgery and receive the same level of care, it would easily be a 5 star experience. Overall, very professional, reassuring, and effective care.

Dr Anna Forbes

Holistic Therapist, Internist

My initial consult with Dr Forbes was incredible. So thorough! After having recently moved to the UK, I wanted to find the best of best. I am happy to say that I'm so relieved I reached out to Dr Forbes. She has a wonderful demeaner and makes you feel that together you can overcome your health concerns. She is an excellent doctor and I feel my health is in safe hands under her guidance. I'm looking so forward to my next catch-up appointment with her.

Mr Hisham Osman

General Surgeon

I am incredibly grateful to Mr Osman for quite literally saving my life. He not only removed my cancer with exceptional skill but has continued to support me every year since. He consistently goes above and beyond, always making time to check that I’m doing well and never making anything feel like too much trouble. His care, compassion, and dedication have made an enormous difference to my life, and I cannot thank him enough.

AURA Centre of Dental Excellence & Facial Aesthetics

Cosmetic (Aesthetic) Medicine, Dental Care, + 1 more

My experience at Aura has been consistently excellent. I have beee a patient at the practice for several years and cannot recommend it highly enough. The reception staff are always welcoming and ensure appointments run smoothly. My recent visit was great as always- I appreciate the personalised approach to maintaining my oral health. Nadine is an exceptionally skilful dentist and her hygienist team are superb too.

Miss Jennifer Darrien

General Surgeon

I was referred to the Nuffield for my procedure after a long period on the waiting list, where Miss Darrien was my surgeon. From the initial letter asking for my consent to go outside BCHB, I was seen promptly by the staff & Jennifer in Chester. Once I was examined & my details were in, I was seem for my pre op & surgery was arranged for a month or so later, which was excellent & I couldn't fault the whole experience.

Mourne Private Clinic

Dietitian, Imaging (Scans), + 3 more

We went for an early pregnancy scan for a bit of reassurance and to get a better idea of dates and it was the best thing we could have done. Deirdre was our sonographer and was fantastic. She was so reassuring and kind and made us so comfortable throughout the entire process. The facility was spotlessly clean, modern and bright. Everyone we came across was helpful and so friendly!

MyDoctor by Northern Health

Coaching, General Practice (GP), + 2 more

I was highly impressed by the quick and efficient service I received from the service!Booking an appointment was straightforward, and they even offered me a late hours slot. I saw a very experienced GP,Dr.Awais,who carefully reviewed my medical records, listened to my needs, and provided the letter I required with expertise within a very short notice Highly recommended!!

Mr Maghizh Anandan

Ophthalmologist

I originally saw Mr Anandan in September 2025. From the start I was treated with kindness and respect. All my questions were answered confidently, and gave me reassurance. I had my operation in October. Again all the staff were friendly and caring. The operation went smoothly and Seven weeks on I’m enjoying perfect eyesight .

Dr. Felicity Taylor

Paediatrician

Felicity was absolutely fantastic - I can’t sing her praises enough! She listened, asked loads of questions and examined my baby thoroughly in the appointment, which is much more than can be said for the other doctors we had visited. I couldn’t recommend her enough if you need peace of mind or help with a diagnosis.