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Mr Divyang Shukla

Orthopaedic Surgeon

Throughout my nursing career I have worked with many consultants in both the public and private sectors, I was exceptionally disappointed in the lack of care, compassion and empathy I was shown during my appointment! * He shook the previous patients hand, he did not even offer his hand to me, nor did he introduce himself. * He recorded the whole consultation on his phone without asking for consent. * He didn’t undertake a thorough examination, all he did was ask me to bend and straighten my leg, pushed my knee to see where the pain was. No assessing me walking, rotating nothing. * No assessing my pain, or asking what analgesia I take. * The treatment decision was made on an X-ray which is from 2024, I had to push for him to read my MRI from Oct 2025. Which he only skim read. * Said I need to stop exercising as it doesn’t help, I need to go on monjaro (which is clinically not advised for me with a HBa1C of 26!) for weight loss, and then I need a knee replacement. Also I need to eat less without asking what I eat. * Said arthroscopy would be futile, and the meniscal tear is part of life! Despite not looking at the MRI to see the extent of the tear. I then asked about having my 33mm cyst aspirated which he said he can arrange if I want it. Which I said I do! * I was out in less than 10 mins!!!

Mr Jason Ho

Ophthalmologist

I saw Mr Ho following some concerns I had with one of my eyes after cataract surgery carried out by a different surgeon. Mr Ho was very thorough in his approach and identified that I had some tears in my retina which needed repairing fairly urgently. He performed a vitrectomy (retina repair) the same day and following a few weeks recovery my eye is now fully healed. I can't recommend Mr Ho enough, his manner with patients is excellent, he fully informs you as to what he plans to do and why and his aftercare is excellent. I'm very glad I engaged him when I had a problem with my eye and wish I'd had him do the cataract surgery in the first place.

Venturi Cardiology

Cardiology

Dr Scott Murray was clear, compassionate, and very attentive throughout the appointment. He took time to listen, asked detailed questions about family history, and did not rush the consultation. All results were explained fully and in a way that was easy to understand. He described the condition clearly, answered questions carefully, and remained professional and engaged throughout. I felt listened to and reassured. I would highly recommend Dr Scott Murray as a cardiologist.

Miss Vickie Lee

Ophthalmologist

I found Miss Lee to be extremely professional in every way with a lovely and friendly bedside manner. She explained everything very clearly and thoroughly checked my eyes to give me complete peace of mind. She was patient and didn’t rush me through anything, giving me the opportunity to ask about any concerns I had. I couldn’t recommend her highly enough. Her secretary, Joy, is also an absolute delight and a pleasure to deal with.

Delamere: Private Rehab Clinic & Addiction Treatment

Holistic Therapy, Psychiatry, + 1 more

The entire Delamere team have been caring, focused and attentive. The recovery program has been detailed and aligned to my specific needs. The facility is exceptionally well looked after and the accommodation is superb. The net result of all of these factors has allowed me to focus on my recovery to the exclusion of everything else. I would strongly recommend Delamere to anyone looking to recover and rebuild their lives.

Nuffield Health Brentwood Hospital

Paediatric Cardiology, Breast Surgery, + 35 more

The doctor and nurses here are very kind and really helped me during a nerve wracking procedure that I was highly anxious for. I do think given how much we pay for these appointments, that the facilities could really use a revamp. It fees tired and dated in the common areas and the toilets were not very clean. On top of that, you can never find a parking spot, which adds extra anxiety to pre appointments.

Bristol Menopause Clinic

Obstetrics & Gynaecology, Sexual & Reproductive Health

The clinic is easy to find, just off the motorway. I was made a cup of tea when I arrived. The doctor was very pleasant and patient whilst I listed my many and confusing health symptoms. I felt listened to and understood. It was so good to have the time to elaborate in a way that you cannot in a traditional doctor appointment. think we have a plan going forward which will help. Fingers crossed.

Mr Matthew Kinsella

Ophthalmologist

I received great care from Matthew Kinsella when I attended for an eye consultation. It’s not often these days that you experience such kindness and precision when attending a medical appointment. He took the time to explain each investigation and treatment option thoroughly so that I felt comfortable and fully understood next steps. I would definitely recommend him to friends and relatives

Miss Elaine Scott

Obstetrician & Gynaecologist

Miss Scott took great time and care to really understand the medical needs of my daughter, she truly is a font of knowledge in this area and ran a range of test which finally gave us some answers that we’ve been looking for for years. She’s incredibly professional and reassuring, and remained very supportive throughout the process. I would highly recommend her to anyone.

Mr Yaser Ghani

Orthopaedic Surgeon

I had a very positive meeting with Mr Ghani, who came across as incredibly professional, knowledgeable and caring. I felt reassured and looked after, and the interaction was not rushed or feel transactional. He took time to explain to me the issue, my options and out together a recovery plan. I could not have hoped for a better experience.

Dr Vassiliki Bravis

Diabetes & Endocrinology Specialist

Super! Dr. Bravis was thorough, kind and asked great questions. I felt listened to and given a concise holistic approach to my overall health concerns and not just individual symptom support. Dr.Bravis answered all my questions with great professionalism and I already have follow ups and treatment outlines in place. Thanks again!

Nuffield Health Derby Hospital

General Surgery, Oncology

Customer service is terrible. I have had to ring four times over two weeks to get a simple issue resolved with a prescription and they never had the courtesy to call back. When I did get a solution they insisted that they could not post out the prescription, and that I would have to collect it, 90 minute drive in the snow.

Newmedica Plymouth

Ophthalmology

I couldn’t have wished for a more caring and helpful team who carried out my cataract removal surgery. From the receptionist to the consultant they all made me feel reassured, which was much needed as I was very apprehensive about the operation. I’m happy to say it all went smoothly and I’m so pleased with the outcome.

Basing Hand and Shoulder Clinic

Orthopaedic Surgery

I have been extremely impressed from start to finish by everyone's professionalism, efficiency and courtesy. The procedure was clearly explained to me in advance, it all went smoothly and I have had a follow up consultation. I am very grateful to the surgeon and all the medical and administrative staff. A great team.

Mr Munawar Hussain

Obstetrician & Gynaecologist

Mr Hussain was incredibly gentle with his explanations, making sure I understood the more complex aspects of my diagnosis and the possible options and implications. His referrals were thorough and came through so quickly - I am so grateful for the service received which had made a difficult time much more manageable.

Edinburgh GP

Dermatology, General Practice (GP), + 1 more

I called to ask a bit more about the practice and whether an appt would be appropriate for my needs. The staff on the phone was friendly and helpful. I was able to easily book an appointment for the following day. The consultation was informative, transparent and worthwhile. Would highly recommend Dr. Richardson.